“… Jet2, the Leeds-based airline, one of the largest UK airlines, has ‘inexplicably and persistently’ refused to sign up – denying its customers access to a fair arbitration service, which can legally resolve disputed complaints fairly and efficiently”
“We should develop a narrative around Jet2. They have been (one of) the most litigious airline disputing 261, threatening legal action against the CAA. References to their billionaire chairman might not go amiss in the process. We could share it with Jet2 as our rebuttal of any continuation of such misleading information. Attack dogs please Lord S”
“Your letter was surprising and extremely disappointing on two fronts; your apparent disregard for the rights of customers when your levels of service fall below that which you say you aspire to and secondly the poor and inconsistent case you make in seeking to defend, what I regard, as your indefensible position. … It is unfortunate that you chose to put forward such a transparently narrow and self-interested set of arguments against ADR but, more importantly, the arguments are redundant for the reason I set out below”
“… The phrase ‘billionaire chairman’ in the first paragraph was a reference to Mr Meeson. I consider that it was inappropriate to suggest that any part of the CAA’s ‘narrative’ should be making reference to any individual in this way, and Mr Haines also acknowledges that it was inappropriate to have made such a reference. The CAA does not and should not make negative personal comments about individuals within businesses, and in fact, no comment about Mr Meeson personally was made externally by the CAA. The phrase ‘attack dogs’ in the second paragraph was a reference to pressing on with the CAA’s media publicity. ‘Lord S’ is a reference to Mr Stephenson. Mr Haines’ passion for consumer rights did, on occasion, lead him to express himself in colourful terms. This email was not reflective of any part of the approach taken by the CAA. This can be seen from an email sent to Mr Haines by one of my colleagues, Mr Buffey, and from the content of the material that we published.”
“Whilst I am aware of academic commentaries suggesting that the point is not free from doubt, in my judgment, on the current state of the authorities and obiter observations in the Court of Appeal, claims for [LAP] are, in principle, subject to a dominant purpose test, namely whether the communication or document was brought into existence with the dominant purpose of it or its contents being used to obtain legal advice.” ii) Therefore (also at [95(4)]): “… [I]n normal cases of an email sent to an external lawyer, the issue of dominant purpose is unlikely to arise…. However, the issue may be more acute where material is sent to in-house lawyers, who may have a dual role in the company. Lawyers, particularly in-house solicitors, may often take part in general business discussions which do not involve legal advice. Where the in-house lawyer is clearly being asked for legal advice, privilege is likely to attach. However, where the in-house lawyer is being consulted also as an executive about a largely commercial issue, then the dominant purpose test will fall to be applied.” iii) With regard to communications sent to multiple addressees, some of whom are lawyers and some of whom are not, he said that the position was not established by authority; but, he continued (at [95(5)]): “In my judgment, if the dominant purpose of the email is to seek advice from the lawyer and others are copied in for information only, then the email is privileged, regardless of who it is sent to. If on the other hand, the dominant purpose of the email is to seek commercial views, and the lawyer is copied in, whether for information or even for the purpose of legal advice, then the email, in so far as it is sent to the non-lawyer, is not privileged. Further, if sent to the non-lawyer for a commercial comment, but sent to the lawyer for legal advice, then, in my judgment, the email is not protected by privilege, unless it or the non-lawyer’s response discloses or might disclose the nature of the legal advice sought and given.”
“(a) First, one asks: is the dominant purpose of the multiaddressee email or an attachment to a multi-addressee email to seek or give legal advice? If so, then the email or the attachment to that email, as the case may be, is privileged. (b) If the answer to subparagraph (a) above is no, then one asks: does the email or the attachment disclose; or is it ‘likely’ to disclose; or ‘might’ it disclose, the nature and content of the legal advice sought from, or given by, the in-house lawyer? If so, the email or attachment to that email is privileged. I have understood the word ‘might’, as connoting a realistic possibility.”
“CAA claims privilege on the basis that the email forms part of the continuum of communications between a client and lawyer, for the purposes of seeking or receiving legal advice”
“As regards the ‘transaction’, the issue between the parties is whether the transaction is limited to the email itself or whether it is the course of correspondence and discussion. Whilst in some cases the transaction may be limited to the document disclosed itself, I do not accept that that is the position here. The transaction must, at the very least, include the preceding ‘attack dogs’ email from Mr Haines. Indeed, the transaction or issue in respect of which the disclosure was made by Mr Moriarty is the approach taken by the CAA in response to [the] 16 January letter. That involved a single process of internal discussion, which does not have discrete parts, and the email of 18 January and the email of 24 January form part of that single process. The fact that the process of discussion took place by way of emails is not of itself a basis for distinguishing it from circumstances where the discussion may have taken place in an oral conversation at one and the same time.”
“The principle which runs through all these cases, and the many other cases which were cited, is that a man must be able to consult his lawyer in confidence, since otherwise he might hold back half the truth. The client must be sure that what he tells his lawyer in confidence will never be revealed without his consent. Legal professional privilege is thus much more than an ordinary rule of evidence, limited in its application to the facts of a particular case. It is a fundamental condition on which the administration of justice as a whole rests.”
“… [Legal professional privilege] is a fundamental human right long established in the common law. It is a corollary of the right of any person to obtain skilled advice about the law. Such advice cannot be effectively obtained unless the client is able to put all the facts before the adviser without fear that they may afterwards be disclosed and used to his prejudice. The cases establishing this principle are collected in the speech of [Lord Taylor in ex parte B]. It has been held by the European Court of Human Rights to be part of the right of privacy guaranteed by article 8 of the [European Convention on Human Rights] (Campbell v United Kingdom(1992) 15 EHRR 137 ; Foxley vUnited Kingdom(2000) 31 EHRR 637 ) and held by the European Court of Justice to be part of Community law (A M & S Europe Limited v Commission of the EuropeanCommunities (Case 155/79)[1983] QB 878 ).”
“None of these judicial dicta tie the justification for [LAP] to the conduct of litigation. They recognise that in the complex world in which we live there are a multitude of reasons why individuals, whether humble or powerful, or corporations, whether large or small, may need to seek the advice or assistance of lawyers in connection with their affairs; they recognise that the seeking and giving of this advice so that the clients may achieve an orderly arrangement of their affairs is strongly in the public interest; they recognise that in order for the advice to bring about that desirable result it is essential that the full and complete facts are placed before the lawyers who are to give it; and they recognise that unless the clients can be assured that what they tell their lawyers will not be disclosed by the lawyers without their (the clients’) consent, there will be cases in which the requisite candour will be absent. It is obviously true that in very many cases clients would have no inhibitions in providing their lawyers with all the facts and information the lawyers might need whether or not there were the absolute assurance of non-disclosure that the present law of privilege provides. But the dicta to which I have referred all have in common the idea that it is necessary in our society, a society in which the restraining and controlling framework is built upon a belief in the rule of law, that communications between clients and lawyers, whereby the clients are hoping for the assistance of the lawyers’ legal skills in the management of their (the clients’) affairs, should be secure against the possibility of any scrutiny from others, whether the police, the executive, business competitors, inquisitive busybodies or anyone else (see also paragraphs 15.8-15.10 of Zuckerman’s Civil Procedure(2003) where the author refers to the rationale underlying legal advice privilege as ‘the rule of law rationale’). I, for my part, subscribe to this idea. It justifies, in my opinion, the retention of [LAP] in our law, notwithstanding that as a result cases may sometimes have to be decided in ignorance of relevant probative material.”
“… [LAP] attaches to all communications made in confidence between solicitors and their clients for the purpose of giving or obtaining legal advice even at a stage when litigation is not in contemplation”
“It is said that as communications between a client and his legal advisers for the purpose of obtaining legal advice are privileged, therefore any communication between the representatives of the client and the solicitor must be also privileged. That is a fallacious use of the word ‘representatives’. If the representative is a person employed as an agent on the part of the client to obtain the legal advice of the solicitor, of course he stands in exactly the same position as the client as regards protection, and his communications with the solicitor stand in the same position as the communications of his principal with the solicitor. But these persons were not representatives in that sense. They were representatives in this sense, that they were employed on behalf of the clients, the defendants, to do certain work, but that work was not the communicating with the solicitor to obtain legal advice. So their communications cannot be protected on the ground that they are communications between the client by his representatives and the solicitor. In fact, the contention of the Respondents comes to this, that all communications between a solicitor and a third person in the course of his advising his client are to be protected. It was conceded there was no case that went that length, and the question is whether, in order fully to develop the principle with all its reasonable consequences, we ought to protect such documents. Hitherto such communications have only been protected when they have been in contemplation of some litigation, or for the purpose of giving advice or obtaining evidence with reference to it. And that is reasonable, because then the solicitor is preparing for the defence or for bringing the action, and all communications he makes for that purpose, and the communications made to him for the purpose of giving him the information, are, in fact, the brief in the action, and ought to be protected. But here we are asked to extend the principle to a very different class of cases, and it is not necessary, in order to enable persons freely to communicate with their solicitors and obtain their legal advice, that any privilege should be extended to communications such as these.”
“This case thus makes clear that [LAP] does not extend to documents obtained from third parties to be shown to a solicitor to advise.”
“By the end of the 19th century it was, therefore, clear that [LAP] did not apply to documents communicated to a client or his solicitor for advice to be taken upon them but only to communications passing between that client and his solicitor (whether or not through any intermediary) and documents evidencing such communications.”
“What did Three Rivers (No 5) actually decide?” (see [124]-[130]). Having carefully considered the judgment in Three Rivers (No 5) and found that this was an essential part of Longmore LJ’s reasoning (so that the court should not depart from it, even if on one view it could be argued that it was obiter: see [77]), Sir Geoffrey Vos C, giving the judgment of the court in Eurasian, concluded as follows (at [13]): “We can fully accept that the Court of Appeal couldhave decided Three Rivers (No 5)on the simple basis that Freshfields’ client was the BIU (not the Bank), and the documents had been prepared by the Bank (not the BIU), so that the position of the particular Bank employee who had prepared them was irrelevant to the question of [LAP]. We do not, however, think that, fairly read, that was the Court of Appeal’s reasoning. As we have explained, it seems to us that Longmore LJ reasoned that, because agents and employees, on authority, stood in the same position in relation to legal professional privilege, once it was established that only communications between the lawyer and the client, and not between the lawyer and an agent of the client, could attract [LAP], communications between a lawyer and an employee of the client (other than employees specifically tasked with seeking and receiving legal advice) could also not be privileged. As we have said, we are not sure that it is necessary for us to determine whether this reasoning was the ratio decidendi, but if that did have to be decided, we would hold that it was.”
“This last passage makes clear that large corporations need, as much as small corporations and individuals, to seek and obtain legal advice without fear of intrusion. If legal advice privilege is confined to communications passing between the lawyer and the ‘client’ (in the sense of the instructing individual or those employees of a company authorised to seek and receive legal advice on its behalf), this presents no problem for individuals and many small businesses, since the information about the case will normally be obtained by the lawyer from the individual or board members of the small corporation. That was the position in most of the 19th century cases. In the modern world, however, we have to cater for legal advice sought by large national corporations and indeed multinational ones. In such cases, the information upon which legal advice is sought is unlikely to be in the hands of the main board or those it appoints to seek and receive legal advice. If a multi-national corporation cannot ask its lawyers to obtain the information it needs to advise that corporation from the corporation’s employees with relevant first-hand knowledge under the protection of [LAP], that corporation will be in a less advantageous position than a smaller entity seeking such advice. In our view, at least, whatever the rule is, it should be equally applicable to all clients, whatever their size or reach. Moreover, it is not always an answer to say that the relevant subsidiary can seek the necessary legal advice and, therefore, ask its own lawyers to secure the necessary information with the protection of legal advice privilege. In a case such as the present, there may be issues between group companies that make it desirable for the parent company to be able to procure the information necessary to obtain its own legal advice.”
“… [T]here can be no real doubt as to the present state of the law in this context…: Three Rivers (No 5) confines legal advice privilege to communications between lawyer and client, and the fact that an employee may be authorised to communicate with the corporation’s lawyer does not constitute that employee the client or a recognised emanation of the client.”
“Although originally confined to advice regarding litigation, the privilege was extended to non-litigious business. Nevertheless, despite that extension, the purpose and scope of the privilege is still to enable legal advice to be sought and given in confidence. In my judgment, therefore, the test is whether the communication or other document was made confidentially for the purposes of legal advice. Those purposes have to be construed broadly. Privilege obviously attaches to a document conveying legal advice from solicitor to client and to a specific request from the client for such advice. But it does not follow that all other communications between them lack privilege. In most solicitor and client relationships, especially where a transaction involves protracted dealings, advice may be required or appropriate on matters great or small at various stages. There will be a continuum of communication and meetings between the solicitor and client. The negotiations for a lease such as occurred in the present case are only one example. Where information is passed by the solicitor or client to the other as part of the continuum aimed at keeping both informed so that advice may be sought and given as required, privilege will attach. A letter from the client containing information may end with such words as ‘please advise me what I should do’. But, even if it does not, there will usually be implied in the relationship an overall expectation that the solicitor will at each stage, whether asked specifically or not, tender appropriate advice. Moreover, legal advice is not confined to telling the client the law; it must include advice as to what should prudently and sensibly be done in the relevant legal context. It may be that applying this test to any series of communications might isolate occasional letters or notes which could not be said to enjoy privilege. But to be disclosable such documents must be not only privilege-free but also material and relevant. Usually a letter which does no more than acknowledge receipt of a document or suggest a date for a meeting will be irrelevant and so non-disclosable. In effect, therefore, the ‘purpose of legal advice’ test will result in most communications between solicitor and client in, for example, a conveyancing transaction being exempt from disclosure, either because they are privileged or because they are immaterial or irrelevant.”
“… [A]ll communications between a solicitor and his client relating to a transaction in which the solicitor has been instructed for the purpose of obtaining legal advice will be privileged, notwithstanding that they do not contain advice on matters of law or construction, provided that they are directly related to the performance by the solicitor of his professional duty as legal adviser of his client.”
“Having considered the decisions, the writings and the various aspects of the public interest which claim attention, I have come to the conclusion that the court should state the relevant principle as follows: a document which was produced or brought into existence either with the dominant purpose of its author, or of the person or authority under whose direction, whether particular or general, it was produced or brought into existence, of using it or its contents in order to obtain legal advice or to conduct or aid in the conduct of litigation, at the time of its production in reasonable prospect, should be privileged and excluded from inspection”
“I do not regard it as plausible to suggest that their Lordships did not appreciate that the test which they were approving was stated in terms which apparently embraced legal professional privilege in both its manifestations, [LAP] and litigation privilege. It would I think be surprising if their Lordships uncritically adopted a passage of such apparent generality if they thought that a different approach was called for in relation to [LAP] to which the passage apparently, or at any rate on one obvious reading, made reference.”
“131. The SFO submitted that it should in any event be held that, if information passed to a company’s lawyers by employees who were not authorised to seek and receive legal advice could be the subject of legal advice privilege, a further qualification should be added, namely that the information must be shown to have been obtained for the dominant purpose of obtaining legal advice. This, submitted Mr James Segan for the SFO, was established by a line of cases including, for example, The Sagheera... at page 168, Three Rivers (No 5) [(Comm Ct)]… at [20], [21], [26] and [30], and Philip Morris [in the Court of Appeal] at [43] and [77]. 132. In the light of the approach that we have adopted thus far to legal advice privilege, it would not be appropriate to reach any final conclusion on this submission. In our judgment, however, it is hard to see why the suggested additional qualification is necessary, when the privilege can, by definition, only be claimed when legal advice is being sought or given. It is one thing to say that litigation privilege can only be claimed where the communication is created for the dominant purpose of the litigation, but entirely another to say that legal advice privilege can only be claimed where the communication is created for the dominant purpose of seeking legal advice. The second is tautologous.”
“18. What those citations show is that it is necessary to bear in mind two concepts. First of all, there is the actual transaction or act in respect of which disclosure is made. In order to identify the transaction, one has to look first at what it is in essence that the waiving party is seeking to disclose. It may be apparent from that alone that what is to be disclosed is obviously a single and complete ‘transaction’ – for example, the advice given by a lawyer on a given occasion…. [O]ne is in my view entitled to look to see the purpose for which the material is disclosed, or the point in the action to which it is said to go…. Mr Croxford [Counsel for the claimant, which sought to rely on LAP] submitted that the purpose of the disclosure played no part in a determination of how far the waiver went. I do not agree with that; in some cases it may provide a realistic, objectively determinable definition of the ‘transaction’ in question. Once the transaction has been identified, then those cases show that the whole of the material relevant to that transaction must be disclosed. In my view it is not open to a waiving party to say that the transaction is simply what that party has chosen to disclose (again contrary to the substance of a submission made by Mr Croxford). The court will determine objectively what the real transaction is so that the scope of the waiver can be determined. If only part of the material involved in that transaction has been disclosed then further disclosure will be ordered and it can no longer be resisted on the basis of privilege. 19. Once the transaction has been identified and proper disclosure made of that, then the additional principles of fairness may come into play if it is apparent from the disclosure that has been made that it is in fact part of some bigger picture (not necessarily part of some bigger ‘transaction’) and fairness, and the need not to mislead, requires further disclosure. The application of this principle will be very fact sensitive, and will therefore vary very much from case to case….”
“This can be seen from an email sent to Mr Haines by one of my colleagues, Mr Buffey [attached as an exhibit],… and from the content of the material that we published.”