"I would also be remiss if I didn’t also congratulate the staff of The New York Times …. That coverage was – and still is – not comfortable, not easy, and not simple to address. We know that we had more work to do to better prevent civilian harm. And we’re doing that work. We knew that we had mistakes, we’re trying to learn from those mistakes. And we knew that we weren’t always as transparent about those mistakes as we should be. But the reporting reinforced those concerns and in some cases gave us cause for additional concerns. And it made us ask ourselves some new and difficult questions or our own, even as it forced us to answer their difficult questions. I cannot say that this process was pleasant. But I guess that’s the whole point."
"I would ask how the RAF came at their numbers; that is, how they distinguish between fighters and civilians when buildings have collapsed on top of inhabitants, and on-the-ground, independent reporting is impossible." 88. As I will outline in a later section, this position is at best absurd - but at worst, fundamentally undermines public trust in our the Government, the UK armed forces and democratic institutions. 89. The UK itself has acknowledged this challenge. In early 2019 then-Minister for the Armed Forces Mark Lancaster emphasised that it is “not our position that there has only been a single civilian casualty as a result of our military action. What we are saying is that we only have evidence of what we believe to have been a single civilian casualty. That is a rather different position.” 90. Yet it is unclear what the UK Government is doing to improve its evidence gathering tools in recognition of this inability to understand true harm on the ground, and the Government and MoD have both proven unwilling to work with civil society and independent monitors to understand gaps in its monitoring systems and improve its approach. This is particularly noteworthy since many of the UK’s allies, and independent groups such as ourselves, have identified and implemented tools to more accurately track civilian harm. 91. The impossibility of having harmed only one civilian in nine years of war and the MoD’s refusal to show how it is going to improve its evidence gathering mechanism, have not gone unnoticed by British parliamentarians and the media. 92. As early as 2015 The Guardian was asking "
“the operational end-use monitoring and establishment of a dedicated civilian casualty mitigation and investigation team are an MoD lead”
“… There are limits on any further details that can be provided given ongoing operations and consequent national security issues. …”