“The finances of many crime firms are fragile. Most do not have significant cash reserves or high excess bank facilities… [The Solicitors Regulation Authority] found that 5% of firms had a high risk of financial difficulty and 45% of firms faced a medium risk. Generating at least 50% of revenue from legal aid, particularly crime or family, was identified as a risk factor… “Most firms are dependent on duty contracts for generating fresh work and few would be sustainable in the medium term without it…”
“You should note that our findings do not constitute recommendations to you as to whether or not you should proceed with any particular course of action.”
“Our analysis has been undertaken in two parts, for which the following definitions have been developed: ■ Sufficient capacity and competition: There are sufficient providers capable of delivering the required volume of work under the new contracts and for this and at least one further contract renewal there is competitive tension in the market ■ Viability: Winning bidders have a business model that results in a financial performance that enables them to trade in a sustainable way after the 17.5% fee reduction There is a trade-off between financial viability and sufficient capacity and competition ■ The larger the contract size, the greater the economy of scale. Therefore fewer contracts improves the viability of successful providers ■ However larger contracts mean fewer firms in each area have the scale to deliver them without market consolidation. Therefore more consolidation is required for a competitive market … It is not clear to what degree the market can or will consolidate ■ Based on the data available, it is possible to illustrate the extent of market consolidation needed, but not to fully assess the extent to which this level of market consolidation can be achieved”
“The method described in this section has been developed based upon the data available to consider the question: For each procurement area, how many contracts should be let in order to create a sustainable market at the reduced rates? ■ There is a tension between the aims of sufficient capacity, competition and viability. The larger the contract, the more profitable a winning firm will be through economies of scale. Therefore, fewer contracts improves the viability of winning providers ■ However, the larger the contracts, the fewer the number of firms in each procurement area who have the capacity to be able to deliver them without market consolidation. If there are sufficient firms of scale, competitive tension requires there to be more providers capable of delivering the contracts than there are contracts to let. Therefore, lower value contracts, i.e. a higher number of contracts, means less market consolidation is required ■ In most markets, some degree of market consolidation is required for there to be enough providers who have sufficient capacity. The extent of the market consolidation required forms the basis of the ‘capacity challenge’ ■ In most markets, firms need to improve staff efficiency to remain financially viable at the reduced rates. The extent of this efficiency requirement forms the basis of the ‘viability challenge’ ■ The method sets out thresholds for both viability and capacity and describes the range of number of contracts that are within these thresholds. Where the ranges for viability and capacity overlap, the ‘inner range’ is the range of number of contracts which are within thresholds for both challenges ■ Where the ranges do not overlap, the procurement area requires further investigation. This involves inspecting the model to identify the range of contracts which provides the least challenge for viability and capacity. The level of challenge is then presented for further consideration as to its achievability in the context of the specific procurement area concerned”
“[t]he method applied assumes 50% of existing own client capacity would be available to deliver new duty provider contracts”
“If the firm showed a positive profitability under the proposed number of contracts it was considered viable”
“We selected the firm to assess by identifying the smallest firm which had sufficient capacity to deliver the proposed duty contract. If this firm was considered viable then all larger firms and all firms consolidating to become larger than this were assumed to be at least as profitable.”
“A number of barriers to market consolidation exist ■ There is no data available on the extent to which firms will consolidate. There is some qualitative evidence from the Otterburn report which suggests that there are significant barriers to mergers of law firms… including: – Regulatory requirements – Relocation and redundancy costs – Integration costs including systems, professional fees and management time – Desire of independently minded firms to remain independent Investment funding may be required in three areas To fund increased working capital that would arise as a result of larger contracts To fund the investment required to achieve the staff efficiency levels implied by the proposed contracts – For example, IT spend on digital technologies and virtual working could increase productivity and enable greater geographic coverage To fund the costs of consolidation as outlined above We have not sought to quantify the likely size of this funding although we highlight risks to its availability ■ Otterburn’s survey data indicates that firms have limited cash on their balance sheets available for investment ■ Other studies indicate that the market believes that it will struggle to obtain funding from lenders…”
“We recommend MoJ review each procurement area for which a range of contracts has been identified and decide on the number of contracts to let. In particular, we recommend that MoJ: ■ Consider the results with reference to the assumptions used, in particular the thresholds for average staff efficiency and the extent of market consolidation required and decide upon the most appropriate number of contracts to let where a range of possible solutions is identified ■ For procurement areas in which further consideration is required, MoJ should consider: - The capability of incumbents to grow … - The proportion of market consolidation achievable. For example, by considering how much firm combinations are required in absolute terms … For all areas, we recommend MoJ consider the implications of other factors such as those set out on the previous page [viz. the ‘other considerations’ which I have just set out]”
“Therefore, we recommend that further consideration is given to the specific viability challenge in each market taking account of local cost pressures and the estimated overhead profile of small partnerships or sole practitioners”
“Definition of viability – breakeven assumption Otterburn’s report showed that firms are currently achieving profit levels between a loss of 19% and a profit of 20%, with an average profit level of 5%. For the purpose of modelling, breakeven was adopted as the minimum level for sustainable trading. This was on the basis that Otterburn made provision for a notional salary for equity partners and that therefore all operating costs, including an income for equity partners, are met if breakeven is achieved. During our discussions with MoJ, it was recognised that this minimum profit level was not the level which firms would aim to achieve, and on pages 57 and 58 of our Original Report we highlighted factors not allowed for in the breakeven assumption including: ■ Funding of increases in working capital;■ Investment required to achieve growth, staff efficiency savings and consolidation; and ■ Adequately rewarding equity partners for the risk they take and for the capital they employ. A number of respondents have questioned the use of breakeven. Respondents appear to interpret the 5% average profitability quoted by Otterburn as a minimum acceptable profit level. No other figure is proposed in the responses. Were the 5% level to be applied within the model this would have the effect of increasing the average staff efficiency requirement by the amount required to achieve the higher profit level. The modelling describes the degree of staff efficiency required in each area to achieve breakeven. There is an opportunity to achieve a greater level of profitability if further efficiencies were achieved. On the basis that the risks highlighted by respondents with regard to breakeven are already set out in our Original Report, we do not consider it necessary to update it.”
“The focus of this consultation was on the KPMG and Otterburn reports, the assumptions relied upon in those reports and the taking of a fresh decision on the number of [DPW] contracts to offer. Nevertheless, respondents also used this consultation to express general opposition to the dual contracting model. We recognise that many respondents have strongly held views on this point. However respondents largely express views that were considered in previous consultations and have not provided new evidence that the dual contracting model is not viable.”
“2.19 In relation to the concerns respondents expressed about providers having the financial capability to scale up there is some assistance that Government can provide as transitional support as we set out in February. We have established a business partnering support network, operated by the LAA to offer information and guidance to practitioners seeking help with regard to restructuring their business and how to go about seeking financial support. We believe this is important to provide ongoing support to businesses during the first two years of the new market structure. 2.20 Whilst the LAA cannot provide financial advice, it will be able to help providers to find the necessary information regarding funding. We have also opened up specific legal aid market discussions with the British Business Bank (BBB), an Arms Length Body reporting to the Department for Business, Innovation and Skills. We have developed guidance specifically for the legal aid market in conjunction with the BBB on which Government-backed financial products, such as the Enterprise Finance Guarantee, are available to the legal aid market, and have tailored information to specific known working capital and investment funding issues in the sector. This information is available on the LAA website… The model gives organisations the confidence to invest in the restructuring required in the knowledge they would be in receipt of larger and more certain volumes. 2.21 At the time of the Otterburn report the new interim payment provisions for litigators working on lengthy Crown Court cases had not been announced. These provisions, which were introduced in October, are designed to combat cash flow issues. This means litigators will be paid at more regular intervals on the longer and more expensive cases. Those provisions will substantially help to soften the impact of the fee reductions, before the consolidated DPW contracts are offered. 2.22 Respondents also suggested consortia have regulatory, insurance, economic and supervisory issues that act as barriers. We do not underestimate the challenges providers face in trying to make the necessary changes, including those looking to establish delivery partnership arrangements or joint ventures. The basis of any delivery partnership is a matter for those involved. While there are issues to consider we do not believe those are insurmountable.”
“We (and KPMG) have always been clear that the model was based on assumptions on future behaviour. Such assumptions always have an element of uncertainty. Self-evidently, we cannot wait until we know whether the assumptions are accurate predictions or not – we will only know once the contracts are live. The model looks at all the options and creates proxies for aggregate market behaviour but ultimately it is up to each individual organisation to decide how they want to proceed.”
“2.55 A 0.1% profit assumption assumes that all staff including equity partners will be properly paid and all existing costs met. An organisation will not know in advance of being awarded a contract what level of profit they might make, and will clearly not be aiming to make a profit as low as 0.1%. However, on the assumption that (contrary to its own expectations) the organisation only achieves a profit as low as 0.1%, then bearing in mind all staff had been paid and costs met the organisation would not become unviable simply by virtue of only having broken even and could continue to trade. A organisation which did get as low as 0.1% profit would be likely to strive to find ways to make further efficiencies so as to improve its profitability going forward. Conversely, organisations may offset the need to find greater staff efficiency savings by exploring mechanisms to use latent capacity. 2.56 No new evidence has been presented by respondents. All of the points raised were either raised by the Law Society, by practitioners or by other representative bodies in previous consultation exercises or through the extensive engagement throughout that process.”
“2.79 In light of the consultation responses and the further advice from KPMG, we have reconsidered the assumptions. We think that the assumptions remain appropriate predictions of future behaviour on which to base our decision. This does not mean that we can be sure that markets will indeed behave in ‘compliance’ with the assumptions – but we regard them as sound assumptions on which to base a decision. For the reasons outlined above, we do not think there are other assumptions that are more appropriate predictions of future behaviour than the assumptions used by KPMG.”
“3.1 Today we are launching a tender for 527 duty provider contracts… The indicative timetable is as follows: –29 January 2015 – tender closes – w/c12 June 2015 – notification of tender outcomes – July 2015 – subject to further consideration, second fee cut implemented –1 October 2015 – service commencement”
“3.7 This approach will create a three month gap between the implementation of the fee reduction and the start of the new 2015 Crime Contracts and so depart from the approach announced in February. Assessing the likely impact of such an approach on providers, suggests that this gap would not be expected to pose a threat to service provision. This is because a number of factors help to reduce the impact of this headline reduction in fees. 3.8 The second fee reduction will apply only to new cases… 3.9 Interim payments also reduce the impact of fee reductions on providers in the short term by improving cash-flow. Following our agreement with the Law Society in March to bring forward the implementation of interim payments for litigators in Crown Court cases (which was originally planned for next summer but was implemented on 2 October) providers are already able to benefit from improved cash-flow. This will have a substantial positive effect on provider revenues in the period from July to October 2015.” –29 January 2015 – tender closes – w/c12 June 2015 – notification of tender outcomes – July 2015 – subject to further consideration, second fee cut implemented –1 October 2015 – service commencement”
“(1) The Lord Chancellor must secure that legal aid is made available in accordance with this Part. (2) In this Part ‘legal aid’ means— … (b) services consisting of advice, assistance and representation required to be made available under section 13… (criminal legal aid). … (4) The Lord Chancellor may do anything which is calculated to facilitate, or is incidental or conducive to, the carrying out of the Lord Chancellor’s functions under this Part.”
“(1) The Lord Chancellor may make such arrangements as the Lord Chancellor considers appropriate for the purposes of carrying out the Lord Chancellor’s functions under this Part. … (3) The Lord Chancellor may by regulations make provision about the payment of remuneration by the Lord Chancellor to persons who provide services under arrangements made for the purposes of this Part.”
“86. That is not to say that, in reviewing the lawfulness of the LSB’s decision, the court should only uphold a substantive challenge if it is satisfied that the decision is irrational. The Divisional Court was right to apply a ‘heightened’ Wednesbury standard of review in this case. The court enjoys a high level of institutional competence and constitutional legitimacy when addressing challenges to the criminal justice process. This should be reflected in the applicable common law standard of substantive review.”
“What has to be emphasised is that it is only when the statute expressly or impliedly identifies considerations required to be taken into account by the authority as a matter of legal obligation that the court holds a decision invalid on the ground now invoked. It is not enough that a consideration is one that may properly be taken into account, nor even that it is one which many people, including the court itself, would have taken into account if they had to make the decision… [However] there will be some matters so obviously material to a decision on a particular project that anything short of direct consideration of them by the ministers… would not be in accordance with the intention of the Act.”
“In my judgment CREEDNZ (via the decision in Findlay) does not only support the proposition that where a statute conferring discretionary power provides no lexicon of the matters to be treated as relevant by the decision-maker, then it is for the decision-maker and not the court to conclude what is relevant subject only to Wednesbury review. By extension it gives authority also for a different but closely related proposition, namely that it is for the decision-maker and not the court, subject again to Wednesbury review, to decide upon the manner and intensity of enquiry to be undertaken into any relevant factor accepted or demonstrated as such.”
“On the assumption the tendering exercise proceeds without legal challenge or industrial action…, there is a very real and significant risk that current providers will not be in a position to scale up to the level required and either decide not to bid or bid but fail to meet the criteria…”
“In the event we do not have sufficient bidders in a number of areas, we will ensure effective representation remains available for those who require it by exploring a number of options (not all mutually exclusive) including, offering more work to successful bidders, retender on same basis with interim cover, temporarily offering the work to existing providers pending a full retender and revised process or mobilisation of the Public Defender Service in the affected areas) see Contingency Plan at Annex E).”
“As discussed above, there are a number of procurement areas that present a higher level of challenge on either the consolidation required or in terms of the financial viability of the contract sizes, although as noted the nature of the data used may mean this challenge is over-stated. Provided firms are prepared to make the necessary changes in their structure; join with others; take the difficult decisions to reduce salaries; or even make some employees redundant, even the smallest value contracts would be financially viable. However, in the event that providers behave in such a way that suggests likely market collapse, then we would ensure that effective representation would remain available by putting in place the contingency measures described above and at Annex E.”
“Some of the risks and challenges set out below exist simply because we are trying to intervene in an unpredictable and an unsophisticated market when it comes to commercial behaviour…”
“It is recognised that market participants may have found themselves commenting upon market changes which they would not wish to be imposed, while also planning contingent strategies to pursue should the changes be implemented. It is important to distinguish between the current preferences of firms, pre-change, and the potential future strategies they may adopt, post-change.”
“106. Throughout the policy development phase of this Programme we have considered the key risks associated with the planned duty tender and the sustainability both for providers in terms of their financial position and for clients in terms of access to justice. None of the reforms set out in this advice alter the rights or level of access for a client to criminal legal aid. 110. The LAA has considered a range of scenarios that could develop during the course of the tender process, such as insufficient number of bids in particular areas, and the potential for challenges concerning decisions made in individual procurement areas or concerning individual bidders… Whilst the LAA has considered the range of options open to it in any such scenario, the response in each case will need consideration on its own merits and recommendations will be escalated appropriately in each instance.”
“176… [T]he Lord Chancellor recognises that as the assumptions are predictions as to the future behaviour of the market under changed circumstances, and so inherently uncertain, it is incumbent on him to keep the market under review – to determine how in fact it is reacting to the change in circumstances – and have robust contingency plans in place to deal with any unexpected difficulties. Under the current arrangements the LAA… regularly monitors providers and meets with them and their representative bodies to identify early where action needs to be taken to mitigate a possible issue with supply…”
“The 50% assumption is intended to indicate that when push comes to shove and their capacity is constrained, contrary to what they may want to do, for the long term sustainability of their business some firms will have to choose to either give up at least some of their OCW, find ways to make efficiency improvements within their current staff complement or recruit additional staff.”
“Urgent. You are aware with the inter-linkages between the tender launch and the fee reduction. If you decide that the fee reduction should take effect on 1 July…, the merits of there being no more than 3 months between fee reduction and service commencement (discussed below), the merits of allowing providers more than 3 months mobilisation (discussed in previous advice) and the merits of allowing providers adequate time to bid… means that we need to launch the tender as soon as possible. The proposed launch date of 27 November will allow us to achieve the 1 October service commencement date…”
“[a] 0.1% profit assumption assumes that all staff including equity partners will be properly paid and all existing costs met”
“The Claimants complain that the Department failed to take account of all potential costs in their assessment of viability. One of these is the associated cost of transition of winning a contract and having to grow to service the larger volumes of duty work. Transition costs are something the Department did in fact consider and discussed with the Law Society before the February Response was finalised and published and those discussions continued shortly thereafter. The model does not include an estimate of the financial viability assessment of the market in each procurement area. The likely investment costs for organisations looking to bid for a DPW contract were not assessed but KPMG make this clear on page 57 of their report. The report and the views expressed by respondents regarding the likely investment needs of firms were considered by the Lord Chancellor before arriving at his decision in February 2014 and in the [November] Decision…”
“This will have a substantial positive effect on provider revenues in the period from July to October 2015.”
“The effect of the policy is to pull forward an additional£28m of funding at a time when providers needed it most, improving cash flow for organisations.”
“Strasbourg jurisprudence has drawn a distinction between goodwill which may be a possession for purposes of article 1 of the First Protocol and future income, not yet earned and to which no enforceable claim exists, which may not: see, for instance, Ian Edgar (Liverpool) Ltd v United Kingdom Reports of Judgments and Decisions 2000-I, p 465; Wendenburg v Germany(2003) 36 EHRR CD 154, 169…”
“There is no Convention right to continue to enjoy a particular level of trade. There is no Convention right to retain one’s job beyond the ‘right to a job’ which is recognised by domestic law … All sorts of laws may reduce demand for particular services and thus affect the profits of the self-employed or the job security of employed people. They do not in my view usually have to be justified under [A1P1], although that should not be difficult.”