“We [ie the bank] strongly recommend you take out this cover. For cover just tick this box.”
“… in determining whether, at the relevant date, the relationship is or is not unfair, the court is required to have regard to certain matters specified in section 140(A)(1) and to all other matters it thinks relevant, whenever those matters occurred. There is no possibility, therefore, if the court is entitled to make the determination of fairness at all and is not barred by limitation from doing so, of restricting the temporal scope of the inquiry.”
“Any reasonable person in her position who was told that more than two thirds of the premium was going to intermediaries, would be bound to question whether the insurance represented value for money, and whether it was a sensible transaction to enter into. The fact that she was left in ignorance in my opinion made the relationship unfair.”
“Bearing in mind the breadth of section 140A and the incidence of the burden of proof according to section 140B(9), the creditor must normally be regarded as responsible for an omission making his relationship with the debtor unfair if he fails to take such steps as (i) it would be reasonable to expect the creditor or someone acting on his behalf to take in the interests of fairness, and (ii) would have removed the source of that unfairness or mitigated its consequences so that the relationship as a whole can no longer be regarded as unfair.”
“(1) An action to recover any sum recoverable by virtue of any enactment shall not be brought after the expiration of six years from the date on which the cause of action accrued. …”
“crucially the fact that a relationship was unfair yesterday is not same fact as the relationship being unfair today. The facts necessary to make a claim for the unfairness on that given date cannot be said to have occurred until that given date.”
“… if there are matters relied on by the debtor which point to the relationship being unfair the court must clearly take into account any countervailing factors or other matters which put those matters relied on by the debtor into perspective and so may affect the assessment.”
“if the Bank had not continued to keep her in total ignorance, and had written to her more than six years before the commencement of proceedings setting out the commissions it had received, then it would be open to a court either to conclude that after that period of time the relationship is now at the point of determination no longer unfair; or that it should be slow when exercising its discretion as to remedy to order the return of the sums paid.”
“the court in assessing the fairness of the relationship between the debtor Ms Smith and the creditor the bank is entitled to take all relevant matters into account whenever they took place, and that will include a related agreement such as the PPI agreement even if that PPI agreement itself had come to an end before the point in time that the unfairness of the relationship is being assessed. So here, as the courts below did, one is entitled to assess the fairness of the relationship which came to end at the point it came to an end, ie 2015, and in doing so it is appropriate to take into account a related agreement which had ended before that.”
“There is nothing in the 1974 Act which somehow means that once a credit relationship was unfair for some reason, that unfairness always and necessarily has to persist for all time as long as the credit agreement persists, as a matter of law and irrespective of the facts.”
“The relationship was unfair in January 2000 when Ms Smith entered into the PPI agreement in ignorance of the commission and was unfair up to April 2006 because Ms Smith was still obliged to and was in fact making payments to [the bank] of sums which only arose because of that PPI agreement. However the relationship changed after April 2006 because the PPI agreement ended. There was no case, alleged or proved, that any economic effect or consequence of the PPI agreement for Ms Smith persisted after April 2006 or existed in 2015.”
“(4) In relation to an order made under section 140B after the end of the transitional period in connection with a credit agreement— (a) references in subsection (1) of that section to any related agreement shall not include references to a related agreement to which this sub-paragraph applies; … and the order shall not under paragraph (g) of that subsection direct accounts to be taken … between any persons in relation to a related agreement to which this sub-paragraph applies. (5) Sub-paragraph (4) applies to a related agreement … if— (a) it was made … before [6 April 2007 ]; and (b) it ceased to have any operation before the end of the transitional period.” (a) references in subsection (1) of that section to any related agreement shall not include references to a related agreement to which this sub-paragraph applies; … and the order shall not under paragraph (g) of that subsection direct accounts to be taken … between any persons in relation to a related agreement to which this sub-paragraph applies. (a) it was made … before [6 April 2007 ]; and (b) it ceased to have any operation before the end of the transitional period.”