“On 28 July Mr Pritchard was giving instructions on the allocation of work to a Mr Grayson Williams who was employed by Mr Rogers [the respondent’s employer] but supervised Mr Pritchard’s gang. The evidence was that there were about 15 men present on this occasion. According to Mr Essa, Mr Pritchard said to Mr Williams “get the boys organised”
“(1) Where an [Employment Tribunal] finds that a complaint presented to it under section 54 is well-founded, the Tribunal shall make such of the following as it considers just and equitable - … (b) an order requiring the Respondent to pay to the complainant compensation of an amount corresponding to any damages he could have been ordered by a county court or [in Scotland] by a sheriff court to pay to the complainant if the complainant had fallen to be dealt with under section 57.” (b) an order requiring the Respondent to pay to the complainant compensation of an amount corresponding to any damages he could have been ordered by a county court or [in Scotland] by a sheriff court to pay to the complainant if the complainant had fallen to be dealt with under section 57.”
“In calculating special damages we bear in mind that the respondents [the present appellants] are only liable for such reasonably foreseeable loss as was directly caused by the discriminating act. We find that the direct cause of Mr Essa’s departure on5 August 1999 was the incident of 28 July, in that his distress was such that it rendered him so over-sensitive to the reasonable reprimand given him by Mr Rogers, his employer, that he was unable to continue working on the site. Had he not left prematurely he would have been there for a further three weeks until the end of August, when all Mr Rogers’ workers finished on site. The respondents might well have reasonably foreseen that the incident would lead to distress and premature departure but they could not have reasonably foreseen the extent of Mr Essa’s reaction to it and his subsequent failure to look for other work. We therefore confine compensation for loss of earning to three weeks at£189.92 per week that is£569.76 less£75 benefit received at£50 per fortnight, totalling£519.76 [sic].”
“We have no doubt that Mr Essa has suffered hurt and humiliation as would any reasonable person in a similar situation. We bear in mind that the award for injury to feelings depends not so much on the seriousness of the discrimination as on the nature of Mr Essa’s reaction to that discrimination. Mr Essa’s reaction however, was extreme. It was so extreme as to have been irrational. In our view Mr Essa has not helped himself. His trainer, Mr Kitchen, gave him excellent advice when he told him to try to put the incident behind him. He did not do so. He stayed indoors and dwelt on the incident and allowed it to poison his mind to such an extent that he was unable to look for work or to take any other positive steps to get his future back on track. To make matters worse he took himself off medication prescribed by the doctor after only two weeks, and did not seriously seek counselling as suggested by the doctor until six months had gone by, thus allowing more time for the wound to fester.”
“In our opinion the case should be remitted to the Employment Tribunal to re-consider questions of compensation having regard to such findings as they might make and to what extent Mr Essa’s psychological injury was a direct cause of the racial abuse he suffered on28 July 1999 ”
“69 How, then, does one identify a plaintiff’s “true loss” in cases of tort? This question has generated a vast amount of legal literature. I take as my starting point the commonly accepted approach that the extent of a defendant’s liability for the plaintiff’s loss calls for a twofold inquiry: whether the wrongful conduct causally contributed to the loss and, if it did, what is the extent of the loss for which the defendant ought to be held liable. The first of these inquiries, widely undertaken as a simple “but for” test, is predominantly a factual inquiry. The application of this test in cases of conversion is the matter now under consideration. I shall return to this in a moment. 70 The second inquiry, although this is not always openly acknowledged by the courts, involves a value judgment (“ought to be held liable”). Written large, the second inquiry concerns the extent of the loss for which the defendant ought fairly or reasonably or justly to be held liable (the epithets are interchangeable). To adapt the language of Jane Stapleton in her article “Unpacking ‘Causation’” in Relating to Responsiblitiy, ed Cane and Gardner (2001), p 168, the inquiry is whether the plaintiff’s harm or loss should be within the scope of the defendant’s liability, given the reasons why the law has recognised the cause of action in question. The law has to set a limit to the causally connected losses for which a defendant is to be held responsible. In the ordinary language of lawyers, losses outside the limit may bear one of several labels. They may be described as too remote because the wrongful conduct was not a substantial or proximate cause, or because the loss was the product of an intervening cause. The defendant’s responsibility may be excluded because the plaintiff failed to mitigate his loss. Familiar principles, such as foreseeability, assist in promoting some consistency of general approach. These are guidelines, some more helpful than others, but they are never more than this. 71 In most cases, how far the responsibility of the defendant ought fairly to extend evokes an immediate intuitive response. This is informed common sense by another name. Usually, there is no difficulty in selecting, from the sequence of events leading to the plaintiff’s loss, the happening which should be regarded as the cause of the loss for the purpose of allocating responsibility. In other cases, when the outcome of the second inquiry is not obvious, it is of crucial importance to identify the purpose of the relevant cause of action and the nature and scope of the defendant’s obligation in the particular circumstances. What was the ambit of the defendant’s duty ? In respect of what risks or damage does the law seek to afford protection by means of the particular tort? …..”
“24. However, the objective is to arrive at real equality of opportunity and cannot therefore be attained in the absence of measures appropriate to restore such equality when it has not been observed. As the court state in the Von Colson case, at p.1908, para.23, those measures must be such as to guarantee real and effective judicial protection and have a real deterrent effect on the employer. 25. Such requirements necessarily entail that the particular circumstances of each breach of the principle of equal treatment should be taken into account. In the event of discriminatory dismissal contrary to article 5 (1) of the Directive, a situation of equality could not be restored without either reinstating the victim of discrimination or, in the alternative, granting financial compensation for the loss and damage sustained. 26. Where financial compensation is the measure adopted in order to achieve the objective indicated above, it must be adequate, in that it must enable the loss and damage actually sustained as a result of the discriminatory dismissal to be made good in full in accordance with the applicable national rules. ”
“In my judgment that language [the language of Section 57 of the Act] is clear. And the principle must be that the claimant is entitled to be compensated for the loss and damage actually sustained as a result of the statutory tort”
“In my judgment both the employment tribunal under section 56 of the Act of 1976 and the county court under section 57 have jurisdiction to award damages for the tort of racial discrimination including damages for personal injury caused by the tort. The question, which may be a difficult one, is one of causation. It follows that care needs to be taken in any complaint to an employment tribunal under this head where the claim includes, or might include, injury to health as well as injury to feelings.”
“But is the present claim one to which paragraph 4 of the agreement applies? Mr Buchan submits that it is not, because the cause of action is different. The claim in the action is based upon the tort of negligence. The claimant will have to prove not only the conduct of the master, but that it was reasonably foreseeable to a reasonable employer that this might cause psychiatric injury; I merely comment in passing that this might in any event prove a difficult hurdle to surmount. One can reasonably appreciate that such harassment may cause injury to feelings; but psychiatric injury is a different matter. The advantage of the statutory tort, from the claimant’s point of view, is that this requirement does not need to be established; all that needs to be established is the causal link.”
“Section 57(4) adds a head of injury for which compensation is payable since at common law a claimant cannot as a rule recover damages for injury to feelings, save in defamation and false imprisonment. The subsection does not, as Mr Buchan submitted, restrict the scope of compensation which can be awarded in discrimination cases to injury to feelings as opposed to physical or psychiatric injury. On the contrary, it adds a head not otherwise recoverable. I agree however with Mr Buchan that there is a well recognised difference between injury to health or personal injury, and injury to feelings.”
“In my judgment that language is clear. And the principle must be that the claimant is entitled to be compensated for the loss and damage actually sustained as a result of the statutory tort.”
“Where financial compensation is the measure adopted in order to achieve the object indicated above, it must be adequate, in that it must enable the loss and damage actually sustained as a result of the discriminatory dismissal to be made good in full in accordance with applicable national rules.”
“In Alexander v Home Office[1988] ICR 685 the court was concerned with the quantum of damages for injury to feelings. May LJ said at p 692C: “As with any other awards of damages, the objective of an award for unlawful racial discrimination is restitution. Where the discrimination has caused actual pecuniary loss, such as the refusal of a job, then the damages referable to this can be readily calculated.”” “As with any other awards of damages, the objective of an award for unlawful racial discrimination is restitution. Where the discrimination has caused actual pecuniary loss, such as the refusal of a job, then the damages referable to this can be readily calculated.””
“56 (1) Where an employment tribunal finds that a complaint presented to it under section 54 is well-founded, the tribunal shall make such of the following as it considers just and equitable – i) an order declaring the rights of the complainant and the respondent in relation to the act to which the complaint relates; ii) an order requiring the respondent to pay to the complainant compensation of an amount corresponding to any damages he could have been ordered by a county court or by a sheriff court to pay to the complainant ifthe complaint had fallen to be dealt with under section 57; [emphasis added] iii) a recommendation that the respondent take within a specified period action appearing to the tribunal to be practicable for the purpose of obviating or reducing the adverse effect on the complainant of any act of discrimination to which the complaint relates. (4) If without reasonable justification the respondent to a complaint fails to comply with a recommendation made by an employment tribunal under subsection (1)(c), then, if it thinks it just and equitable to do so – i) the tribunal…may increase the amount of compensation required to be paid to the complainant in respect of the complaint by an order made under subsection (1)(b); or ii) if an order under subsection (1)(b) could have been made but was not, the tribunal may make such an order.” i) an order declaring the rights of the complainant and the respondent in relation to the act to which the complaint relates; ii) an order requiring the respondent to pay to the complainant compensation of an amount corresponding to any damages he could have been ordered by a county court or by a sheriff court to pay to the complainant ifthe complaint had fallen to be dealt with under section 57; [emphasis added] iii) a recommendation that the respondent take within a specified period action appearing to the tribunal to be practicable for the purpose of obviating or reducing the adverse effect on the complainant of any act of discrimination to which the complaint relates. i) the tribunal…may increase the amount of compensation required to be paid to the complainant in respect of the complaint by an order made under subsection (1)(b); or ii) if an order under subsection (1)(b) could have been made but was not, the tribunal may make such an order.”
“57 (1) A claim by any person (“the claimant”) that another person (“the respondent”) – i) has committed an act of discrimination against the claimant which is unlawful by virtue of Part III; or ii) is by virtue of section 32 or 33 to be treated as having committed such an act of discrimination against the claimant, may be made the subject of civilproceedings in like manner as any other claim in tort or (in Scotland) in reparation for breach of statutory duty. (2) Proceedings under subsection (1) – i) shall, in England and Wales, be brought only in a designated county court; and… but all such remedies shall be obtainable in such proceedings as, apart from this subsection and section 53(1) would be obtainable in the High Court or the Court of Session, as the case may be. (3) As respects an unlawful act of discrimination falling within section 1(1)(b), no award of damages shall be made if the respondent proves that the requirement or condition in question was not applied with the intention of treating the claimant unfavourably on racial grounds. (4) For the avoidance of doubt it is hereby declared that damages in respect of an unlawful act of discrimination may include compensation for injury to feelings whether or not they include compensation under any other head.”
“6. Member states shall introduce into their national legal systems such measures as are necessary to enable all persons who consider themselves wronged by failure to apply to them the principle of equal treatment within the meaning of articles 3, 4 and 5 to pursue their claims by judicial process after possible recourse to other competent authorities.”
“30. It also follows from that interpretation that the fixing of an upper limit of the kind at issue in the main proceedings cannot, by definition, constitute proper implementation of article 6 of the Directive, since it limits the amount of compensation a priori to a level which is not necessarily consistent with the requirement of ensuring real opportunity through adequate reparation for the loss and damage sustained as a result of discriminatory dismissal. “31. With regard to the second question relating to the award of interest, suffice it to say that full compensation for the loss and damage sustained as a result of discriminatory dismissal cannot leave out of account factors, such as the effluxion of time, which may in fact reduce its value. The award of interest, in accordance with the applicable national rules, must therefore be regarded as an essential component of compensation for the purposes of restoring real equality of treatment.”
“25…compensation must be such as to guarantee real and effective judicial protection, have a real deterrent effect on the employer and must in any event be adequate in relation to the damage sustained. Purely nominal compensation would not satisfy the requirements of an effective transposition of the Directive: von Colson [Case 14/83 [1984] ECR 1891], p. 1908, paras. 23 and 24.”
“Member states shall, in accordance with their national circumstances and legal systems, take the measures necessary to ensure that the principle of equal pay is applied. They shall see that effective means are available to take care that this principle is observed.”
“70…The law has to set a limit to the causally connected losses for which a defendant is to be held responsible. In the ordinary language of lawyers, losses outside the limit may bear one of several labels. They may be described as too remote because the wrongful conduct was not a substantial or proximate cause, or because the loss was the product of an intervening cause. The defendant’s responsibility may be excluded because the plaintiff failed to mitigate his loss. Familiar principles, such as foreseeability, assist in promoting some consistency of general approach. These are guidelines, some more helpful than others, but they are never more than this.”
“In relation to tort, remoteness in its causation aspect has generally been taken as the primary concern: the question is whether in law the defendant’s tort caused the claimant’s damage, whether in law the claimant’s damage resulted from the defendant’s tort. In the past less attention has been paid, although unjustifiably, to remoteness in so far as it concerns the scope of protection given by the particular tort; it is beginning to get more attention.”
“100. Expressed in terms of the traditional guideline principles, the choice is between confining liability for consequential loss to damage which is “foreseeable”, as distinct from damage flowing “directly and naturally” from the wrongful conduct. In practice, these two tests usually yield the same result. Where they do not, the foreseeability test is likely to be the more restrictive. The prevalent view is that the more restrictive test of foreseeability is applicable to the torts of negligence, nuisance and Rylands v Fletcheri: see the two Wagon Mound cases[1961] AC 388 and[1967] 1 AC 617 and Cambridge Water Co v Eastern Counties Leather plc[1994] 2 AC 264 … “101. In contrast, the less restrictive test is applicable in deceit. The more culpable the defendant the wider the area of loss for which he can fairly be held responsible: see the discussion by my noble and learned friend Lord Steyn in Smith New Court Securities Ltd v Scrimgeour Vickers (Asset Management) Ltd[1997] AC 254 , 279-285.”
“For, if some limitation must be imposed upon the consequences for which the negligent actor is to be held responsible – and all are agreed that some limitation there must be – why should that test (reasonable foreseeability) be rejected which, since he is judged by what the reasonable man ought to foresee, corresponds with the common conscience of mankind, and a test (the “direct” consequence) be substituted which leads nowhere but the never-ending and insoluble problems of causation. “The lawyer” said Sir Frederick Pollock, “cannot afford to adventure himself with philosophers in the logical and metaphysical controversies that beset the idea of cause.”
“As Hart and Honoré, Causation in the Law, 2nd ed. (1985), p. 304 observed, an innocent plaintiff may, not without reason, call on a morally reprehensible defendant to pay the whole of the loss he caused. The exclusion of heads of loss in the law of negligence, which reflects considerations of legal policy, does not necessarily avail the intentional wrongdoer. Such a policy of imposing more stringent remedies on an intentional wrongdoer serves two purposes. First it serves a deterrent purpose in discouraging fraud. Counsel for Citibank argued that the sole purpose of the law of tort generally, and the tort of deceit in particular, should be to compensate the victims of civil wrongs. That is far too narrow a view. Professor Glanville Williams identified four possible purposes of an action for damages in tort: appeasement, justice, deterrence and compensation: see “The Aims of the Law of Tort” (1951) 4 C.L.P. 137. He concluded, at p. 172: “Where possible the law seems to like to ride two or three horses at once: but occasionally a situation occurs where one must be selected. The tendency is then to choose the deterrent purpose for tort of intention, the compensatory purpose for other torts.”
“As with any other awards of damages, the objective of an award for unlawful racial discrimination is restitution. Where the discrimination has caused actual pecuniary loss, such as the refusal of a job, then the damages referable to this can be readily calculated. For the injury to feelings, however, for the humiliation, for the insult, it is impossible to say what is restitution and the answer must depend on the experience and good sense of the judge and his assessors. Awards should not be minimal, because this would tend to trivialise or diminish respect for the public policy to which the Act gives effect. On the other hand, just because it is impossible to assess the monetary value of injured feelings, awards should be restrained. To award sums which are generally felt to be excessive does almost as much harm to the policy and the results which it seeks to achieve as do nominal awards. Further, injury to feelings which is likely to be of short duration, is less serious than physical injury to the body or the mind which may persist for months, in many cases for life. “Nevertheless damages for this relatively new tort of unlawful racial discrimination are at large, that is to say they are not limited to the pecuniary loss that can be specifically proved. Further, even where exemplary or punitive damages are not sought, nevertheless compensatory damages may and in some instances should include an element of aggravated damages where, for example, the defendant may have behaved in a highhanded, malicious, insulting or oppressive manner in committing the act of discrimination: see per Lord Devlin in Rookes v. Barnard [1964] A.C. 1129, 1121; per Lord Reid in Broome v. Cassell & Co. Ltd. [1972] A.C. 1027, 1085 and per Lords Diplock in Broome’s case, at p. 1124… “Although damages for racial discrimination will in many cases be analogous to those for defamation, they are not necessarily the same. In the latter, the principal injury to be compensated is that to the plaintiff’s reputation: I doubt whether this will play a large part in the former. On the other hand, if the plaintiff knows of the racial discrimination and that he has thereby been held up to “hatred, ridicule or contempt”, then the injury to his feelings will be an important element in the damages…”
“The claim in the action is based on the tort of negligence. The claimant will have to prove not only the conduct of the master, but that it was reasonably foreseeable to a reasonable employer that this might cause psychiatric injury…The advantage of the statutory tort, from the claimant’s point of view, is that this requirement does not need to be established; all that needs to be established is the causal link.”
‘…Injury to feelings, which is likely to be of a relatively short duration, is less serious than physical injury to the body or the mind which may persist for months, in many cases for life [our emphasis].’
“A defendant who is under a duty of care to the plaintiff, whether as primary or secondary victim, is not liable for damages for nervous shock unless the shock results in some recognised psychiatric illness.”
“The ordinary emotions of anxiety, fear, grief or transient shock are not conditions for which the law gives compensation.”
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