“2 … Provide Office, Canteen and floor area for a production line and storage within our site at Wayside Business Park.”
“To accept this quotation, please sign & return a copy of this Agreement. The contract between us will be subject to our conditions which are attached. We recommend that you read these carefully and you will see that we ask for written acceptance of these and of our rates before any goods are placed into store.”
“Having been supplied with, and read the conditions of contract, I/We accept them together with the rates submitted by you. I am a responsible official and am authorised by my company to accept these terms and rates.”
“SMOKING The building has [a] NO SMOKING policy, this includes all tearooms and internal rooms. There is an extremely sensitive fire alarm that has already been activated by smoking. Please advise your staff that smoking must be done in your car park ONLY.”
“I apologise if this letter seems YOU MUST – YOU WILL, but on a multi-user site like Wayside, we must make sure that all our tenants are looked after to the same standard. Your first point of reference will still be Melissa, who will be moving to the site within the next few weeks.”
“We are writing to inform you that over the past few weeks Comag have been reporting that varying types of stock have been removed from the warehouse that they cannot account for. As this is a very serious matter they have now informed the police who will be interviewing everybody that has any access to the warehouses. Can you please give all the names and address[e]s of all the security guards that work on our site when the police contact you. We have now shown you that the guards no longer have any need to enter the warehouse, they still have access to set the alarm but no entry further than that.”
“It has been brought to our attention that doors are not being closed at the end of each working day. The door through the corridor next to your kitchen must be closed, as this is the main security door [Door 3A]. The fire exit at the side of the building is only supposed to be open for your mailing collections and as soon as they are collected…This is to be shut. For the past two weeks our foreman has had to shut it. The lights have also been left on. Our staff are on site until 6 p.m. and all doors are shut by them as they leave, if you are to have staff on site after this time you must accept responsibility for making the building secure. Can you please ensure that doors are shut and lights turned off.”
“Housekeeping Fosse raised the issue of general levels of tidiness in that part of the warehouse controlled by COMAG. It was agreed that COMAG management would issue guidelines to staff regarding this and that improvements would be made.”
“In the meeting we had on Tuesday 3 September we mentioned housekeeping; this not only applies to the warehouse but also the outside loading bay. This week the area around your bins has got increasingly worse, I mentioned to Adrian Slade on Wednesday about getting this area tidied up, which he did instruct your staff to do, but today once again it is even worse. There are bits of paper, plastic bandings, old shrink-wrap holders and broken pallets just thrown near to the skip. As we explained to Comag before you moved on to this site, this is a multi-occupied site with various different tenants, and these bins and rubbish at the very front of the warehouses are making it an eyesore. We will monitor this situation for the next week and if there is no improvement we will instruct our staff to tidy the area, neaten up all the stacks of useable pallets and sort through and get rid of all the broken pallets and rubbish. We will charge Comag for this. I will speak to you in the week to let you know that the problem has been rectified.”
“As we have advised you before there cannot be any smoking in the building. 1)It’s a warehouse 2) the smoke/fire alarm system is linked to the fire station and the tiniest bit of smoke will set it off. This is now the second time this has been activated by people smoking in the warehouse and as you may or may not be aware we are charged by the fire service for every false call out … We really cannot accept this any more and if you cannot control what your staff are doing then we are going to be looking at other options. … We am aware that you are using agency staff at the moment and that this is where your problems are seeming to stem from, perhaps if you spoke to your agency contact as surely it is their duty to send you trustworthy staff.”
“As you well know controlling staff is easier said than done. Steps have been taken in the past but obviously to no avail. So another approach has been taken, now only time will tell if that works. If you have any suggestions that you could recommend to me to eliminate this problem, I would be very grateful. This situation annoys me as much as it does you.”
“To all personnel using these toilets Can you please be aware it is strictly no smoking within the buildings. There are smoke sensors in all toilets that are linked to the fire alarm system which is linked directly to the fire station. The smallest amount of smoke sets this off. Thank you. Melissa Undy Warehouse Manager.”
“Laura B (17) … 3rd week of work in video section – break 18:00-18:30. Went to smoke outside in car park @ 18:20 with Charlene. Came back to canteen. Joined mates and returned to work – 19:00. went to toilet, smel[led] smoke, saw fire in pallets (1st shelf up) sparking like electrical – ran back to friends shouting Michelle (she made big thing about how she had got everybody out). Took friends back to fire – we got out – alarms went off as we left building. Michelle D (38) – team leader … worked for Phoenix six months – after 18:30 break Sue went to toilet, we waited + all went back together – Laura went to toilet @ 19:00 (5 – 10 minutes) She came back saying there was fire (thought she was joking at first). We went with her. Saw fire in pallets by canteen – nothing unusual about flames – no sparks. But they were coming from each end of pallet (white cardboard boxes of paper) – Alarms went off. We left building. Susan W (35) … Worked there since22nd October 2002 – returned to work area after break @ 18:30 with others – Laura went to toilet @ about 19:00 – raised everyone when she came back stating fire – went back with everyone to fire in pallet by canteen – boxes on pallet – fire coming from centre – looked as though it was sparking – fire on first shelf – outside when alarms went off – trying to give up smoking – had saved last two cigs for 20:00 break. Charlene C (17) (very nervous) … – been working here for two months – nobody else in building Comag workers left @ 18:00 – Laura went to toilet a@ 19:00 – came back after 5 mins saying there was fire – we all went to see – fire in pallet by canteen not that big in centre of pallet. We left building alarms went off outside.”
“Smoking Materials Charlene and Laura smokers Susan W …( trying to give up), company has strict no smoking policy. … Arson/Accelerants not ruled out yet First Impressions – Careless disposal of cigarette – possible deliberate by Laura or unknown.”
“How often have I said to you that, when you have eliminated the impossible, whatever remains, however improbable, must be the truth?”
“The first reason [why it is inappropriate to apply Mr. Holmes’ dictum] is one which I have already sought to emphasise as being of great importance, namely, that the judge is not bound always to make a finding one way or the other with regard to the facts averred by the parties. He has open to him the third alternative for saying that the party on whom the burden of proof lies in relation to any averment made by him must be able to discharge that burden. No judge likes to decide cases on burden of proof if he can legitimately avoid having to do so. There are cases, however, in which, owing to the unsatisfactory state of the evidence or otherwise, deciding on the proof is the only just course for him to take. The second reason is that the dictum can only apply when all relevant facts are known, so that all possible explanations, except a single extremely improbable one, can properly be eliminated. That state of affairs does not exist in the present case: to take but one example, the ship sank in such deep water that a diver’s examination of the nature of the aperture, which might well have thrown light on its cause, could not be carried out. The third reason is that the legal concept of proof of a case on the balance of probabilities must be applied with common sense. It requires a judge of first instance, before he finds that a particular event occurred, to be satisfied on the evidence that it is more likely to have occurred than not. If such a judge concludes, on a whole series of cogent grounds, that the occurrence of an event is extremely improbable, a finding by him that it is nevertheless more likely to have occurred than not, does not accord with common sense. This is especially so when it is open to the judge to say simply that the evidence leaves him in doubt whether the event occurred or not, and that the party on whom the burden of proving that the event occurred lies has therefore failed to discharge such burden. In my opinion Bingham J adopted an erroneous approach to this case by regarding himself as compelled to choose between two theories, both of which he regarded as extremely improbable, or one of which he regarded as extremely improbable and the other of which he regarded as virtually impossible. He should have borne in mind, and considered carefully in his judgment, the third alternative which was open to him, namely, that the evidence left him in doubt as to the cause of the aperture in the ship’s hull, and that, in these circumstances, the shipowners had failed to discharge the burden of proof which was on them.”
“6. As a matter of common sense it will usually be safe for a judge to conclude, where there are two competing theories before him neither of which is improbable, that having rejected one it is logical to accept the other as being the cause on the balance of probabilities. It was accepted in the course of argument on behalf of the appellant that, as a matter of principle, if there were only three possible causes of an event, then it was permissible for a judge to approach the matter by analysing each of those causes. If he ranked those causes in terms of probability and concluded that one was more probable than the others, then, provided those were the only three possible causes, he was entitled to conclude that the one he considered most probable, was the probable cause of the event provided it was not improbable.”
“It seems to me that some of the criticisms made of the recorder are on any view not justified. First it does not seem to me legitimate to say that [certain] evidence established that an accidental fall was ‘impossible’. … Second it is not in my view fair to criticise the recorder for not setting out precisely how any accident occurred anymore than it would be fair to say to the defendants that they should show precisely how a deliberate act of suicide would have occurred. As long as accident can be demonstrated to be possible, it is open to a court which has discounted any other possibility to be of the view that accident has been proved on the balance of probabilities. That must be particularly true where a breach of duty, a duty to guard against the very type of injury with which the case is concerned, has been established. Third, I do not myself think that it is false logic to reason that where only two possibilities are under consideration both of which seem unlikely, if one seems much less likely than the other, the less likely can be discounted thus making the first likely to have happened on the balance of probabilities. …”
“We agree that the available evidence shows that the most probable explanation for the outbreak of fire involves human agency; either carelessly discarded smokers’ materials or deliberate ignition. [Dr Graham] considers other alternative credible explanations cannot be eliminated on the basis of the physical evidence; other possibilities include battery chargers for portable equipment or mains powered equipment that was fed from an extension lead.”
“We agree that if the fire was initiated by a smoulder that subsequently underwent transition to flame, then it is most likely that the cause of fire was accidental. We further agree that there exists no physical evidence that demonstrates that the fire necessarily started as the smoulder. Therefore this proposition is reliant on the recollections of Laura … who reportedly smelled a burning odour as she made her way to the toilet and on the Court finding that that smoke emanated from the same fire, which underwent transition to flame by the time Laura … observed flames.”
“It follows we agree that notwithstanding the account of events given by Laura …, if the Court were to find that the fire was not preceded by a smouldering fire then we agree that the cause of fire could have involved a flaming ignition; a possibility that cannot be rejected on the basis of the physical evidence, in isolation. We further agree that in the event the fire was started deliberately, the only credible explanation for the outbreak of fire involves deliberate ignition at, or very shortly before, Laura made her observation of the flames. This is because the reported observations of the witnesses (Laura … initially, and thereafter, the other warehouse personnel) indicate that the fire had not reached significant proportions by the time they observed the flames that had evidently been burning for only a short period of time.”
“The effectiveness of cigarettes as ignition sources for wastepaper baskets has been examined. For waste baskets filled with papers, snack wrappers, fast-food bags and polystyrene foam coffee cups, ignitions were not observed. Oily paper towels turned out to be ignitable, but out of a total of 300 tests of dropping cigarettes into waste baskets, flaming occurred in only 5 instances; the times to flaming raged from 14 to 18 minutes. A German Study provided more comprehensive results (Table 22), but the results are based on only 12-15 trials. In fact, much longer ignition times have been observed in real fires. Figure 20 shows documentation of a fire that occurred due to cigarette disposal in a rubbish container. The time between the last human activity at the place of origin and the eruption of flaming was 192 minutes …”
“Attempts to light fires with an assortment of popular brands of cigarettes have been made…Wastepaper baskets with whatever rubbish was in them such as office, kitchen and laboratory waste were collected and more than 300 tests were conducted. On the 132nd test ignition was achieved in a popcorn sack. In previous tests there had been smouldering but no transition to flaming was observed. The tests from 133 onwards were extended to rubbish from fast food restaurants. The perfect combination was found to be dried paper hand towels which had been used the previous day to wipe the hands impregnated with oils associated with gas piping [this was a reference to the tests referred to in the Babrauskas quotation above] … Paper tissues are often items discarded in waste bins and tests have been carried out on these at the author’s laboratory. Lighted cigarettes are placed in various configurations of large substantial paper tissues, which included placement on top of a pile of sheets or buried inside several crumpled sheets. The cigarettes charred the paper on every occasion but in still air no flaming ignition occurred. A separate independent experiment was carried out with tissues crumpled and placed in a metal wastepaper basket located in a draught ash free basement. A flaming fire developed in a period of just short of 12 minutes on the introduction of the lighted cigarette among the mass of paper. Smoke was visible after 30 seconds and the quantity remained constant until 7 minutes into the test. After 10 minutes copious amounts of smoke were observed, followed by flame just over 90 seconds later (unpublished observations). Other paper products studied include cardboard and toilet tissue. The latter involved the placing of whole lighted cigarettes in a variety of orientations at different locations in and on toilet rolls. In some cases paper was unravelled from the roll and crumpled up adjacent to the roll. In the 20 tests, all the cigarettes scorched the tissue and on 4 occasions flaming combustion occurred. The time from the start of a test to flaming ignition varied between 16 and 26 minutes. Needless to say the orientations where ignition occurred was where the heat was conserved with the cigarette having been placed within the bulk of the material. One of the tests involved the placing of the cigarette inside the inner cardboard tube of the toilet roll. Flaming combustion occurred after a total of 37.5 minutes. A cigarette in this position is almost certain to start a smoulder (a perfect substrate) and the transition to flaming some time later is also very likely to occur, owing to heat conservation. The second series of tests involved the placement of lighted cigarettes on the upper surface of packs of toilet rolls. 28 cigarettes were placed on the rolls and 3 flaming ignitions were observed after 92 minutes, 98 minutes and 102 minutes [unpublished observations]. No flaming ignition was observed when lighted cigarettes are placed on flat, horizontally orientated cardboard.”
“Normal exit door is used to exit for smoking; propped open”
“When go out for smoke the door is propped open whilst outside”
“went to the bus stop in the main car park. + chemical factory next door – so can’t just smoke generally”
“On the way to the toilet, I’m not sure if it – I can’t remember if it was in my statement that I walked to the toilet and it were like – I don’t know how to describe, I just like sniffed and as I was like, you know, what’s that and I just took no notice of it, and then I went back – I went to the toilet, erm, come out of the toilet and then it was like I can say – it weren’t like a burning, like how a fire is. It was like a smouldering smell, and then I was looking for smoke and I think it was out of my glasses I just caught like a light and I looked and then I seen. It weren’t like a flame …”
“1900 Went to toilet. Smelled smoke – saw fire in pallets (first shelf up).”
“6.45 Went to the toilet. Go through the canteen smelled burning as went to the toilet but took no notice” (Pugh) “About 1845 went to toilet – Walked through the canteen – went to the toilet – As I came out of door into warehouse and could smell burning …” (Bourdillon) At 18.45 went to toilet, through canteen to toilet. As came out of door from canteen into warehouse to go to the toilet smelled burning. Carried on to toilet, then came back out of toilet …” (Lynch) “… walked to canteen, through, out and to toilet – as she came out, she smelled burning. Took no notice of the smell, went into Ladies …” (Dr Graham). Assuming that the version of events she gave in interview on19 December 2002 was broadly correct, I would have assumed that, if she had really thought there was a fire before she went into the lavatory, she would have raised the alarm immediately. It is consistent with her oral evidence that she thought possibly there was some smoke, thought better of it and went into the lavatory. Given that she saw the fire afterwards, some after the event recollection is not surprising of the “I thought I might have smelt something like smoke before going to the lavatory but thought nothing of it” variety. I did not find her oral evidence inconsistent or inconsistently given. (c) Laura, like Michelle, indicated in oral evidence that the ladies had to attract the attention of the guard. She said “I think all of us were shouting. … I don’t know if he could hear us or – and I’m sure we like tapped on the glass on the Portakabin. I don’t know if he didn’t understand us or he couldn’t understand English …”
“Two weeks ago it was thought that there was someone in the building (no one found).”
“Turning to the issue regarding the Witness Statement of Laura …, as you know Laura confirmed that she has signed dated and returned the same to us. We understand that there was recently a major bomb scare at the main sorting office in Coventry which may account for the delay in receipt. However, we have arranged for an additional copy of Laura’s statement to be delivered to her for her signature and immediate return to us.”
“Security door left open – has a ratchet détente to hold fully open”
“that’s why I stuck to every rule, because I didn’t want to lose my job”
“was almost cocky with her description of the incident, which, as I say, gut feeling again, it just rang a few warning bells. In that her story was very precise, about her actions and what she did, and she made a big play about having got everybody out of it. She’d sort of saved the situation, got everybody out…And from experience, sometimes that suggests that this person is covering up an action that they’ve undertaken, which is probably behind the cause of it. But that is supposition on my part. It’s purely speculation”