“11. It is common cause that the total amount paid by Claimant to Defendant pursuant to the aforementioned maintenance contracts … was the sum of US$55,553,886.03 . 12. Of the sum of US$55,553,886.03 paid by the Claimant to the Defendant the amount paid by Claimant to Defendant as represented the provision for commissions payable to ATT in excess of the Defendant’s non-negotiable selling price was the sum of US$9,887,480.38 . 13.1. In the circumstances, Claimant is entitled to repayment of the sum of US$55,553,886.03 , alternatively Claimant, in the bona fide and reasonable, but mistaken, belief that the amounts were payable to the Defendant, effected payments totalling US$55,553,886.03 to Defendant and Defendant was unjustly enriched at the Claimant’s expense in such amount. 13.2. Alternatively to paragraph 13.1, Claimant is entitled to repayment of the sum of US$9,887,430,38 , alternatively Claimant, in the bona fide and reasonable, but mistaken belief, that the amounts were payable to the Defendant, effected payments totalling US$9,887,430,38 to Defendant and Defendant was unjustly enriched at the Claimant's expense in such amount. 14. The Claimant has demanded payment of the said sums and the Defendant has refused to make payment thereof. 15. The Claimant therefore seeks an award against the Defendant as follows: 15.1 Payment of the sum of US$55,553,886.03 , alternatively US$9,887,480.38 ; 15.2. Interest thereon a tempore morae.”
“12. AD PARAGRAPH 11 THEREOF The allegations herein contained are admitted. 13. AD PARAGRAPH 12 THEREOF The Defendant denies each and every allegation herein contained as if specifically traversed and puts the Claimant to the proof thereof. 14. AD PARAGRAPH 13 THEREOF 14.1. each and every allegation herein contained is denied as if specifically traversed and the Claimant is put to the proof thereof. 14.2. Without derogating from the generality of the denial, Defendant pleads that: 14.2.1. it performed all its obligations under the maintenance contracts and gave good and proper value by way of its services thereunder to the Claimant; 14.2.2. it has not been unjustly enriched nor has the Claimant been prejudiced; 14.2.3. the Claimant has received the services it required and for which it had contracted at a fair cost. 14.3. The Defendant: 14.3.1. avers that if Claimant were to succeed in these proceedings, it would receive the full value in respect of the services rendered by the Defendant without counter-prestation and such benefit would, in all the circumstances, be inequitable and not in accordance with the law; 14.3.2 refers to the conditional counterclaim set out hereinbelow. DEFENDANTS CONDITIONAL COUNTERCLAIM 1. In the event of it being found that the maintenance contracts entered into by the Claimant and the Defendant were tainted by bribery and/or corruption and that, as a result thereof, the Claimant is entitled to the relief sought herein, then and in that event the Defendant proceeds with the Conditional Counterclaim herein set out. …. 3. The Defendant avers that: 3.1. it performed all its obligations under the maintenance contracts and gave good and proper value by way of its services under the said maintenance contracts, in accordance with the provisions of the Claimant’s approved maintenance schedule … and further, in accordance with such instructions, as were given to the Defendant, by the Claimant, from time to time, for the rendering of technical services, in the form of, inter alia, special inspections and/or replacement of parts …. 3.2. at the time it entered into the maintenance contracts, it was not aware of the possible illegality of the maintenance contracts and/or the possible illegality of the performance thereunder. 3.3. as the Defendant has performed under the maintenance contracts and has, in terms of the maintenance contracts, received payment in respect of the maintenance services rendered and the parts replaced on the aircrafts, an award to the effect that the Defendant should repay to the Claimant the amount of US$55,553,866,03 or any part thereof would have the effect of enriching the Claimant at the expense of the Defendant in the aforesaid sum of money, the Defendant having performed under the alleged illegal maintenance contracts. 3.4. the retention by the Defendant of the aforesaid sum of money would not be contrary to public policy, and/or would not be unjust and inequitable, in the circumstances. 4. In the premises, the Defendant is entitled to a declarator to the effect that it is entitled to the retention of the aforesaid amount of money.”
“7.1. The information sought, is as a matter of law and fact, irrelevant to the issues to be determined at the hearing hereof. 7.2. Claimant contends that in consequence of it having lawfully avoided the Maintenance Agreements it is entitled to repayment of all amounts paid by it to Defendant alternatively it is entitled to repayment of all amounts paid by it under the condictio ob turpem causam. 7.3. Insofar as the Tribunal might entertain the Defendant’s counterclaim, the Claimant persists in disputing the issues (of good and proper value). In relation thereto, the Claimant does not bear any onus, either true or evidential, but, nevertheless, Defendant is referred to the evidence of Schledorn, Benadé, Sama Juma and Jordan in relation to the performance by Defendant of its obligations under the maintenance agreements and the value received by Claimant. 7.4. In relation thereto, before making any allowance for the Defendant’s non or defective performance of its obligations, the Claimant accepts that the cost to the Defendant of performing the power-by-the-hour services under the maintenance contracts was US$19,308,140.13 . It is common cause that the sum paid by the Claimant to the Defendant pursuant to the maintenance contracts was US$55,553,886.03 . From the amount must be deducted the value of the defective performance and damages suffered as a result thereof. The calculation of these figures arises from the evidence filed by Claimant’s expert witnesses and in particular Annexure B to the Replying Affidavit of Schledorn read with paragraphs 36 and 37 of the Founding Affidavit of Sama Juma. 7.5. Save as aforesaid, Defendant is not entitled to the information sought nor is same necessary for the purposes of preparing for the hearing.”
“(1) Were the Maintenance Agreements tainted by bribery and corruption, as alleged? (2) If so, was this done at the instance, or with the knowledge of, the Respondent? (3) To what remedy, if any, is the claimant entitled? …. (6) In any event has there been unjust enrichment or has the Claimant received good and proper value by way of the Respondent’s services?”
“The Tribunal is not bound by any strict rules of evidence. It may receive and rely upon any evidence it considers relevant and helpful and in all cases will determine the relevance, materiality and weight of the evidence before it.”
“I submit, on the basis of the aforegoing, that the Claimant derived value for money from these agreements in that the SAA met its obligations under the maintenance agreement at very low rates. The aircraft were maintained to the same quality as SAA aircraft of similar model and age and were kept flying subject to scheduled and unscheduled downtime enforced by normal maintenance requirements of aircraft of that type and age and further, SAA did its best to assist the Claimant to obtain spare components and engines. The contract rates for the maintenance of the aircraft were very reasonable and on the low side given the risks associated with the maintenance of these aircraft.”
“I created the invoices in accordance with the flight hours and the information recorded against the job account numbers. The said invoices occur on pp. 852-1220 of Bundle 4 of the documents.”
“I noticed in the evidence of Dr Theuns Kruger that he confirmed my experience that South African Airways Maintenance & Engineering was almost 100% capable and that its costs were very competitive in the industry. I say that the prices quoted in Dr Kruger’s statement indicated an extraordinary profit opportunity for South African Airways from the Cameroon contracts. This is due to the obvious omission by Dr Kruger of the Line Maintenance, A & B Checks, Wheels/Brakes & Tires from his calculations for the Boeing 737-200 aircraft. I am informed that these items were not included in the contract with Cameroon Airlines and were to be performed outside of the scope of the contracted power-by-the-hour. South African Airways must have made a profit margin for the Boeing 737-200 aircraft of between 35-47% if the hourly figures quoted by Dr Kruger are correct. This profit margin was extraordinary and did not, in my opinion, represent fair value for Cameroon Airlines, considering that a substantial part of the work was done by CAMAIR and also considering the low in-house cost of SAA for this aircraft type. The Boeing 747-200 aircraft contract was priced by Dr Kruger at$2640.00 per flight hour. Taking the direct cost which, based on my experience are those reflected in SAA’s own document …., and minor additional overheads into account, South African Airways Maintenance & Engineering must have made a profit exceeding 40%. This margin too was extraordinary and did not, in my opinion, represent fair value, considering the low in-house cost of SAA for this specific type of aircraft. I have examined the calculations on SAA profits made by Mr Peter Schledorn and can concur with them as they are very close to my own independently calculated percentages as noted previously in this affidavit.”
“(i) The extent of the innocent party’s possible enrichment and quantification thereof. Much of the material in the witness statements on both sides address this issue …. (ii) The conduct of the briber …. (iii) The conduct of the victim … These circumstances are the primary examples of possible circumstances which may prove relevant to the judicial exercise of an equitable discretion. The extent of these depends on the material contained in the witness statements or to be extracted in cross-examination. The plea (in paragraph 14.3.1 of the Defence that for Camair to recover in full would be inequitable) invokes such equitable consideration in the light of all the circumstances of the case. This may well be the first case in the South African law which directly invokes the equitable consideration of the relevant circumstances to define the extent of the duty of restitution in a bribery case ….”
“The MCF offers the best available breakdown, in the documents presented to this Arbitration, of the various maintenance and engineering cost factors for the aircraft operations in question”
“12.1 Whether, in the light of the Defendant having not discovered any relevant documentation other than part of an IATA report, the cost of maintaining the Defendant’s own aircraft or of the Claimant’s aircraft by Defendant can be ascertained from any source documentation other than that relied upon by the Claimant’s witness. (Experts Agreed: (1) That the MCF will be relied on to the extent recorded for item 3 above); 12.2 Whether the approach adopted by the Claimant’s witnesses Schledorn, Benade and Jordan in ascertaining the Defendant’s maintenance cost is- 12.2.1 appropriate; (Experts Agreed: (1) MCF is appropriate to the extent recorded for item 3 above); 12.2.2 the only method by which such costs can be reasonably ascertained in the absence of any documentation from the Defendant (other than part of an IATA report) evidencing the quantum of such costs. (Experts Agreed: (1) MCF is appropriate to the extent recorded for item 3 above) 12.3 Whether, and to what extent, the Defendant’s overheads should be taken into account in calculating the costs incurred in maintaining the Claimant’s aircraft and what impact any such overheads have on any of such calculations. (no final agreement reached). 12.4 Whether the Maintenance Costs Forecast (MCF) relied upon by the Claimant’s witnesses is an accurate alternatively reasonable reflection of the Defendant’s own maintenance costs. (Experts Agreed: (1) MCF is appropriate to the extent recorded for item 3 above) 12.5 …. 12.6 Whether Dr Kruger’s evidence of what it cost the Defendant to maintain its own aircraft, and the comparison of such cost to the average costs reported to IATA for a select number of airlines, to justify his opinion that the Defendant’s charges to the Claimant were fair can be accepted having due regard to- 12.6.1 …. 12.6.2 what reasonable profit margin for the Defendant’s maintenance services was; (Experts agreed: the reasonable profit margin should be 15%); 12.6.3 …. 12.6.4 the costs recorded in the Maintenance Cost Forecast relied upon by the Claimant’s witnesses (against which the Defendant has offered no contradicting documentary evidence); (Experts Agreed: (1) MCF is appropriate to the extent recorded for item 3 above); 12.6.5 the Defendant’s reports to IATA concerning its own maintenance costs; (Experts Agreed: (1) The MCF reflects SAA’s costs to the extent recorded for item 3 above. Experts disagreed on Dr Kruger’s use of the IATA average for comparison purposes).”
“I just wanted clarity, so I do understand. And please, I think it is a yes or no. And if I say it unfairly please do say so. As I understand the position, now, of your evidence, we accept the MCF to the extent that I can disregard all your prior calculations and concentrate then only on the MCF for the various reasons you have said? Dr Kruger replied “Yes”
“… to what extent would Claimant be unjustly enriched if all payments received by the Defendant are restored to the Claimant or, put differently, to what extent has Defendant not been enriched by the payments made by the Claimant to it.”
“That a tender of restitution, or the explanation and excuse for its failure, is a requirement in proceedings for restitution is indeed trite. A contracting party who demands restitution consequent upon a purported rescission of the contract must tender the return of what he himself has received under the contract or its equivalent in money ….”
“4. In approaching quantum, the majority has rejected the costs basis upon which the case was argued and the evidence presented and instead used the concept of the “alternative quotation” (if I may so summarise it) as a principle to be applied in this sort of case. This seems to me to be an objectionable approach. First, on the ground that there is no reason for the tribunal to decide the case on a basis other than that on which it was put forward by both sides. Second, while accepting that the alternative quotation was the basis of the decision in one case, it is clear that that case did not establish the alternative quotation as a principle and it should not be so used. The approach to be used in any particular case will depend on the facts of the case and on the evidence led by the parties. 5. If the alternative quotation approach is rejected, as I think that it should be, then one must ask what the correct approach is. In my view it is essentially a matter of enrichment – what outcome comes closest to avoiding either party having an unjust enrichment. I say “comes closest” because there are likely to be difficulties in achieving a result that all would consider as delivering an wholly just result. I agree with my colleagues that the Extel case provides key guidance in this matter. …. 6. In this context and on the facts of this case, it does not seem to me that utilisation of, or reliance on, the sums actually paid (less commission) is appropriate, particularly as no evidence was led of the actual cost to Transnet of doing the work. The whole of the evidence was directed to determining cost (and not value, as that expression is used by the majority) on an hypothetical basis. Accordingly, among other disadvantages, the Tribunal had no possibility of comparing the actual costs incurred by Transnet in doing the work that it undoubtedly did with the sums that it was paid. PROFIT 7. If enrichment is the appropriate principle, then I do not expect anyone to challenge the proposition that not only the commission but also any profit made must be surrendered by Transnet.”
“13. The majority has reached the conclusion that the amount of the commission is US$8,585,620 . In my view the correct figure is US$9,854,260 . My figure is based on Mr Sama Juma’s evidence in his founding statement. It is sufficient to note that Mr Sama Juma’s evidence was not challenged by Transnet in either of the rounds of written evidence; and he was not (in any meaningful sense) cross examined on them. Nor was Dr Kruger cross examined on Exhibit R1 or the basis for Exhibit R1. However, the majority has reached its conclusion on the basis of documentation that is summarised in Exhibit R1. Exhibit R1 was the subject of objection and comment on a number of occasions throughout the hearing as is apparent from the transcripts. In my view, the way in which it was introduced to the arbitration makes it unsafe to rely upon; and any approach to the documents it purports to summarise must start by noting that, effectively, and so far as the Tribunal was concerned, there was no forensic analysis of them by either side.”
“(1) The tribunal shall- (a) act fairly and impartially as between the parties, giving each party a reasonable opportunity of putting his case and dealing with that of his opponent, and (b) adopt procedures suitable to the circumstances of the particular case … so as to provide a fair means for the resolution of the matters falling to be determined.”
“The test of ‘substantial injustice’ is intended to be applied by way of support for the arbitral process, not by way of interference with that process. Thus it is only in those cases where it can be said that what has happened is so far removed from what could reasonably be expected of the arbitral process that we would expect the court to take action … In short, [section 68] is really designed as a long stop, only available in extreme cases where the tribunal has gone so far wrong in its conduct of the arbitration that justice calls out for it to be corrected.”
“If an arbitrator is impressed by a point that has never been raised by either side, then it is his duty to put it to them so that they have an opportunity to comment. If he feels that the proper approach is one that has not been explored or advanced in evidence or submission then again it is his duty to give the parties a chance to comment. If he is to any extent relying on his own personal experience in a specific way then that again is something that he should mention so that it can be explored. It is not right that a decision should be based on specific matters which the parties have never had the chance to deal with, nor is it right that a party should first learn of adverse points in the decision against him.”
“Here the award was made on the basis of a point which was never raised as an issue or argued before the arbitrators. The arbitrators failed to give the charterers the opportunity of dealing with the issue that the turning space at the entrance of the dock was insufficiently wide, there was technical misconduct on the part of the arbotrators and in the result unfairness to the charterers.”
“… an analysis of the whole course of the arbitration, coupled with standing back from it and looking at it as a whole, makes it plain, in my judgment, that the point never became an issue in the arbitration …. We are concerned with a case where the arbitrators appear mistakenly to have thought that the issue of the width of the turning place was one which had been raised before them and upon which they were entitled to decide the case, without drawing the point to the attention of the charterers. With great respect to the very experienced arbitrators who presided at the hearing, on this they were mistaken. I wish to stress that we in this Court have had the advantage of looking at the matter very clearly on a full transcript with the assistance of leading Counsel and having the benefit of full argument directed towards this very point, which has, no doubt, made it easier for us to assess the position; but the fact remains that the award was made on the basis of a point which was never raised as an issue or argued before the arbitrators. There is plain authority that for arbitrators so to decide a case, without giving a party any warning that the point is one which they have in mind and so giving the party no opportunity of dealing with it, amounts to technical misconduct and renders the award liable to be set aside or remitted.”
“In truth, we are simply talking about fairness. It is not fair to decide a case against a party on an issue which has never been raised in the case without drawing the point to his attention so that he may have an opportunity of dealing with it, either by calling further evidence or by addressing argument on the facts or the law to the tribunal.”
“The essential function of an arbitrator or, indeed, a Judge is to resolve the issues raised by the parties. The pleadings record what those issues are thought to be and, at the conclusion of the evidence, it should be apparent what issues still remain live issues. If an arbitrator considers that the parties or their experts have missed the real point – a dangerous assumption to make, particularly where, as in this case, the parties were represented by very experienced Counsel and solicitors – then it is not only a matter of obvious prudence, but the arbitrator is obliged, in common fairness or, as it is sometimes described, as a matter of natural justice, to put the point to them so that they have an opportunity of dealing with it.”