“Proposal One of the outcomes of the consultation was that a clear, although not overwhelming, majority of people confirmed the view that FACS should not be raised from moderate to substantial. The Equality Impact Assessment confirms that if the decision is made numbers of vulnerable people will lose formal social care support and hardship might therefore be caused to some people with moderate needs. However, acknowledging the difficulties for some individuals that will result from raising the eligibility criteria, the following considerations are also relevant: • The Council is committed to protecting those who are most vulnerable and therefore securing budget savings as proposed makes it more likely that the most vulnerable, i.e., those with substantial and critical needs will be protected now and in the future. • The FACS proposal was part of a pattern of savings, and to not take the option of raising eligibility criteria would mean that further financial pressure would be put on the funding of other parts of the care system or indeed other Council services. Raising the FACS eligibility criteria focuses savings on those with moderate needs, protecting those with substantial and critical needs. Making arrangements to make additional savings on staffing levels or fees or charges might meet budget requirements but would be much more difficult to focus so as to ensure that people with substantial or critical needs are protected. • If the change is agreed, it is proposed to implement measures to mitigate the impact as set out below. Mitigation Plan The implementation of this change will be handled with utmost care. First of all a review plan is in place and review team is being put in place to undertake individual reviews of the 3900 people currently receiving a service, assessed as having moderate needs. The review plan envisages: • Reviews of all people who are receiving a service and whose assessed needs are regarded as moderate over a period of 12 months. Staff will be appropriately skilled and trained and will also have had refresher training on the FACS guidance to ensure up to date understanding of the criteria. • Each review will be undertaken face to face, including health and other professionals where relevant, include the offer of a carer’s assessment and will take the needs and wishes of the service user into account. • Risk assessments, in relation especially to the potential for increased isolation and potential for harassment or depression will be at the heart of the review process. • An advocate will be offered in each case and the complaints process will be explained in detail. In addition the telephone number of the LINk and or other local citizen representative groups will be made available to the service users. Staff undertaking the reviews will be briefed about these arrangements. A number of mitigating actions will be offered to those people who after review are regarded as having moderate needs whose services will therefore cease. These will include: • A tailored personal welfare benefits check by the Welfare Rights Service. If additional benefits are achieved this might be used to pay for services. • Advice about the availability of community and sensory equipment and how to source that. • Advice about getting fire safety checks and smoke alarms fitted. • Advice from trading standards about securing their homes and being aware of and alert for rogue traders. • Information about carers groups and the several supports and services for carers. • Information about Dial-a-bus style services available in the locality. • An offer of an interview with a Help Direct Adviser who might be able to advise on, among other things: - Friendly visiting services - Local clubs and societies - Local help with gardening - Local companies or voluntary organisations which offer help with domestic tasks such as shopping and cleaning or laundry - Information about local supermarkets which either deliver food or offer transport to their door and help with their shopping in store. Help Direct in fact can signpost to a huge range of help and support tailored to individuals’ needs. All the offers above will be made available in an information pack and will be available on the LCC web site. Discussions are also in hand with District Councils to ensure that people regarded as having moderate needs have available: • Advice about appropriate insulation for their home and support for heating. • Advice if necessary about alternative accommodation. • Advice about the availability and cost of pendant alarms. By putting this plan into place it is anticipated that the consequences for those people regarded as having moderate needs will be mitigated. However there will be constant watch over the consequences, as well as an open door to the community to express any concerns. Should consequences be severe the County Council undertake to review the way this is implemented bearing in mind that the budget savings have to be achieved. At its meeting held on17 February 2011 the Full Council resolved: “That, in relation to the level of savings required for Adult Social Care provision, the Cabinet Member for Adult and Community Services, following consultation with the Leader, the County Treasurer, and the Executive Director for Adult and Community Services, be authorised to: a. consider the responses to the ongoing consultation, ‘Making Difficult Decisions about Funding Adult Social Care Services in Lancashire’, due to end on28 February 2011 ; b. determine the future provision of Adult Social Care Services for 2011/12 – 1013/14 in the light of the consultation responses at a) above and within the Revenue Budget limits agreed by the Full council on17 February 2011 .”
“The impact on service users that may arise if the recommendation is implemented must therefore be considered, in particular the impact on service users currently assessed as “moderate” who, following re-assessment, remain in that banding and would therefore no longer be entitled to receive services, must be specifically considered. Regard must also be had to the Council’s duty to promote disability equality unders.49A of the Disability Discrimination Act 1995 , including consideration of the Equality Impact assessment attached at Appendix A to this report. The Cabinet Member must consider the potential impact of the proposed changes on disabled people and whether the need to identify financial savings outweighs this potential impact. … As part of the consideration of these issues the Cabinet Member is entitled to have regard to the mitigation measures proposed in the Report which are intended to minimise the impact on any service user who would be adversely affected by the decision. If after taking all relevant considerations into account the Cabinet Member concludes that it is not appropriate to introduce any or all of the proposed changes to adult social care provision within the Revenue Cash Limit agreed by the Full Council then the Full Council can be requested to re-visit the Revenue Budget to consider whether savings can and should be found elsewhere within the budget.”
“Disability: By definition virtually all those people receiving a social care service have a disability. It is however those with moderate disabilities who are most likely to be affected by FACS changes. As can be seen from the table above older people with a disability receiving a service are likely to be most affected, followed by those with mental health problems and those with a physical disability. The numbers of people with a learning disability likely to be affected by any FACS banding change are likely to be both small and proportionately low. However, following conversations with carers and officers working with people with a learning disability, it has been identified that removal of services for people with moderate needs would potentially have a more comprehensively devastating impact on these groups than the removal of services from older people. Similarly, according to Action for Blind People and other groups in Lancashire representing the interests of people with a visual impairment, they perceive that people with a visual impairment are assessed as having ‘moderate’ needs, because they have ‘one’ disability, when, in fact, that disability affects their entire lives and should perhaps be assessed at a higher level. The FACS criteria do not make any reference to the numbers of disabilities a person has, but considers the risks to their independence. Ensuring that appropriately trained social care workers undertake all the reviews/reassessments of people with ‘moderate’ needs should ensure that these fears are allayed.”
“64. The question as to how people whose needs were assessed as moderate would cope following the withdrawal of services from them, what mitigating measures would be put in place and whether or not they were likely to be adequate, and thus the practical impact of the proposed policy, was an important aspect of my briefing sessions on the proposed FACS Policy with the Cabinet Member. My briefing sessions with him identified the alternatives that would be available for those who may no longer receive a formal service and I explained the range of universal services and services available in the community and from the voluntary sector, including those that would be charged for. 65. The Cabinet Member is a longstanding politician and will often have been contacted by people who put their personal stories to him and he has a strong sense of what the loss of a service means. We spoke about how real people would manage their day to day lives under the new FACS Policy. The Cabinet Member was clear about what mitigation and alternatives were possible and the extent to which they would ameliorate the position of people who remained assessed as having “moderate” needs. The advice I gave in our discussions was that the impact of a change in eligibility criteria would in most cases be made up for by the alternatives/mitigating measures in place, and that even where this was not so (so that some hardship could be said to follow), the impact would not leave people at risk of neglect, ill-health or significant social isolation. 66. The Cabinet Member was also clear that if someone lost a service and as a consequence could not cope (either in terms of their physical or emotional health) then they would be referred back for a further assessment. Indeed, he was well aware that the needs of older people in particular can change very quickly and with it the level of support they require to remain safe. To illustrate the point, last year we carried out over 13,000 unscheduled reviews following a change in circumstances.”
“It is perfectly sensible for the Government to wait until policy has been adequately formulated for there to be a clear basis upon which its gender equality impact can be assessed. The point at which that is reached is, in my judgment, very much a question of rationality not of duty. It is not at issue but that the duty applies. The question is what is the point at which the Government would have breached the duty to have due regard if it does not carry out such an assessment. Plainly it would have failed in its duty if by the time the policy is formulated fit for assessment it is not carrying out that assessment. The judgment of whether it has reached that position is, in my judgment, a matter for rationality and there is no prospect of the Government’s assessment that it is sensible to wait being shown to being unlawful.”