‘They enable customers to limit interest rate fluctuations to within a range. However, while the ceiling functions in a similar way, the floor is more complex and customers can end up paying increased interest rates if the base rate falls below the floor. They require a more difficult assessment of the benefits and risks.’
‘The court has a general discretion as to whether to allow new points of law to be taken on appeal, the ultimate test being whether it is in the interests of justice applying the principles identified in the cases above. That will depend upon an analysis of all the relevant factors, which include the nature of the proceedings which have taken place in the lower court, the nature of the new point, and any prejudice that would be caused to the opposing party if the new point is allowed to be taken, especially where it would have required additional evidence.’
‘107. Salutary though these principles are, they are not in my judgment engaged to any significant extent in the present case… Furthermore, it should always be remembered on both sides that there is a public interest in taxpayers paying the correct amount of tax, such that fresh arguments may be advanced by either side, or by the tribunal of its own motion, subject always to the requirements of fairness and proper case management… 109…on a question of statutory interpretation, it is our duty to decide for ourselves what the legislation means, and we cannot be bound by any agreement between the parties. There may, however, be procedural issues about the fairness of permitting a party to rely on a new point of law in an appellate court after the facts have been found at first instance…’
‘The duty is a function of due process, and therefore of justice. Its rationale has two principal aspects. The first is that fairness surely requires that the parties especially the losing party should be left in no doubt why they have won or lost. This is especially so since without reasons the losing party will not know (as was said in Ex p Dave) whether the court has misdirected itself, and thus whether he may have an available appeal on the substance of the case. The second is that a requirement to give reasons concentrates the mind; if it is fulfilled, the resulting decision is much more likely to be soundly based on the evidence than if it is not.’
‘…I do not think that inferences drawn from other facts are incapable of being themselves findings of fact, although there is value in the distinction between primary facts and inferences drawn from them. When the case comes before the court it is its duty to examine the determination having regard to its knowledge of the relevant law. If the case contains anything ex facie which is bad law and which bears upon the determination, it is, obviously, erroneous in point of law. But without any such misconception appearing ex facie, it may be that the facts found are such that no person acting judicially and properly instructed as to the relevant law could have come to the determination under appeal. In those circumstances, too, the court must intervene. It has no option but to assume that there has been some misconception of the law and that this has been responsible for the determination. So there, too, there has been error in point of law. I do not think that it much matters whether this state of affairs is described as one in which there is no evidence to support the determination or as one in which the evidence is inconsistent with and contradictory of the determination, or as one in which the true and only reasonable conclusion contradicts the determination. Rightly understood, each phrase propounds the same test…’
‘(F1) At [51] the FTT finds that: The compensation was for the purpose of putting the Appellants back into the position they would have been in, but for the mis-selling.’
‘(F2) At [59] and [61] of the Decision, the FTT finds that: (a) Due to the mis-selling, the Appellants entered into two 7-year ‘cap and floor’ hedging products (the “Mis-sold IRHPs”), instead of two short-term ‘simple caps’ (the “Forgone Alternatives”). Such that, (b) But for the mis-selling, the Appellants would have entered into the Forgone Alternatives instead of the Mis-sold IRHPs.’
‘49.The FCA set out the following as reflecting how mis-selling should be dealt with by wayof redress: IRHP: determining the level of redress What you can expect to receive as fair and reasonable redress, including compensationfor consequential losses. Fair and reasonable redress means putting the customer back in the position they wouldhave been in had the regulatory failings not occurred, including any consequential loss.What is fair and reasonable redress will vary from case to case and will be determinedby a review of evidence and customer testimony. All redress offers will be scrutinised andapproved by an independent reviewer. How the banks agreed to calculate redress under the review: Basic Redress The difference between actual payments made on the Interest Rate Hedging Product and those that the customer would have made if thebreaches of relevant regulatory requirements had not occurred. Interest The opportunity cost (loss of profits or interest) of being deprived of the money awarded as basic redress. The banks will either pay 8% a year of simple interest, or an interestlevel in line with: 1. an identifiable cost that the customer incurred as a result of having to borrow money; or 2. an identifiable interest rate that a customer has notearned as a result of having less money in the bank. Taking into account the economic environment over the last five years, interestwill avoid many customers from having to put together consequential lossclaims. 51. The FCA further set out: Basic redress The object of the review is to put customers back in the position that they would have been in, had it not been for the mis-sale. Our principles of a fair and reasonable redress give rise to three possible basic redress outcomes for customers: 1. Some customers would never have purchased a hedging product and will receive a ‘full tear up’ of their interest rate hedging product (IRHP). These customers will receive a full refund of all payments on their IRHP 2. Some customers would have chosen the same product they originally purchasedwhilst some customers may not have suffered any loss. These customers will receive noredress. 3. Some customers would still have sought or been required to enter into a productthat provided protection against interest rate movements, but would have chosen analternative product. These customers will receive redress based on the differencebetween the payments they would have made on the alternative product, compared withthe payments they did make.’
‘This redress offer is in full and final settlement of any claim to recover part or all of the payments you made under the interest rate hedging products that were considered in the review of your case. If you accept this redress, you would be agreeing that you could not then bring court proceedings against HSBC for any claim to recover part or all of the payments you made under these products. Acceptance of this offer will not affect your ability to pursue a claim for consequential loss against the bank. Once HSBC has determined your consequential loss, you will have the opportunity to either accept or discuss that determination as a separate exercise under the FCA Review.’
‘58.The bank then reviewed products 1 and 2. 59. The bank then concluded its final redress determination on product 1. It determined that the Hacketts would have, but for the mis-selling of product 1, entered into an alternative product at the time ‘replacement product 1’ namely a base rate ‘cap’
‘68. Several further findings of fact must be set out: (1) The FCA put in place a scheme we have set out above. The objective of the review was to put customers back in the position that they would have been in, had it not been for the mis-sale. Several options were given to banks. (2) HSBC used the FCA’s third option in relation to pay basic redress (see paragraph [51] above). (3) It is not as clear as it might have been that the replacement products were, in fact, available. However, in light of the content of the letter in particular of the simple interest rate products that were available at the time, the Base Rate Cap was the simplest, provided the most flexibility and allowed you to benefit without limitation if interest rates fell we find that replacement products 1 and 2 were available to the Hacketts, as opposed to hypothetical, alternatives. Further, on the material before us, we find that the Hacketts would, for the reasons given by the bank, have purchased replacement products 1 and 2. ….’
‘Customers who believe their lost opportunity costs were more than 8% a year per year can make a consequential loss claim for loss of profits. For these claims, customers will need to demonstrate there were concrete opportunity costs that they were likely to have taken if it had not been for the mis-sale….’
‘Review and Redress determination Process How to know if you’re due redress as part of the review … How banks calculate redress Redress will be based on what is fair and responsible in each individual case. Redress could include a mix of cancelling or replacing existing products with alternative products, and partial or full refunds of the costs of those products… Is an alternative product offer ‘fair and reasonable’? The object of the IRHP review is to put customers back in the position that they would have been in, had it not been for the mis-sale. Our principles of fair and reasonable redress give rise to three possible outcomes for customers: … To ensure that alternative products are offered in the right circumstances, banks need to show that this is what the customer would have purchased and support their reasoning with evidence and customer testimony….’
‘152. In London & Thames Haven Oil Wharves Ltd v Attwooll[1967] Ch 772 (Attwooll) Willmer LJ gave his judgment in a case where damages had been recovered for a collision with the respondent’s jetty. The appeal was allowed from the decision of the High Court. In it he said (at page 803F-G; 804A): The final result of it all was as follows. The respondents recovered in full the physical damage to their jetty, amounting to£83,167 . They recovered by way of contribution towards their consequential loss the sum of£21,404 , and they also recovered the sum of£2,325 by way of interest, making a grand total of£106,897 . The question is whether that sum of£21,404 recovered from the tanker-owners in part satisfaction of the claim for loss of use is taxable as a trading receipt in the hands of the taxpayer company. … But it does seem to me that the question which we have to decide is eminently a question of fact, which depends on the answer to the question: What did the sum of£21,404 represent? To adopt a phrase used in one of the authorities to which we have been referred, what place in the economy of the taxpayers' business does this payment take? 153. He continued (at page 804E-F): If there had been no collision, the profits which the taxpayer company would have earned by the use of the jetty would plainly have been taxable as a trading receipt. Why, it may be asked, should not the same apply to the sum of money recovered from the wrongdoer in partial replacement of those profits? 154. Willmer LJ went further (at page 806G; 806A-B): I repeat, therefore, the question which I asked before: Why should not damages recovered under this head be regarded as a trading receipt, in that they represent the trading profit which the owner would have earned if he had had the use of his ship, or of his jetty? If that is not a correct view of the law, then I would venture to say that there is something very much wrong with the law, for the consequence would be that a jetty- owner, such as the taxpayer company, would be better off by being subjected to a casualty of this sort (that is, by losing the use his jetty and recovering damages therefor) than he would be if he were able to make use of it continuously for the purpose of making profits. That it seems to me would be a very strange result indeed. 156. Diplock LJ concurred. He said (at page 815D-816A-D): I start by formulating what I believe to be the relevant rule. Where, pursuant to a legal right, a trader receives from another person compensation for the trader's failure to receive a sum of money which, if it had been received, would have been credited to the amount of profits (if any) arising in any year from the trade carried on by him at the time when the compensation is so received, the compensation is to be treated for income tax purposes in the same way as that sum of money would have been treated if it had been received, instead of the compensation. The rule is applicable whatever the source of the legal right of the trader to recover the compensation. It may arise from a primary obligation under a contract, such as a contract of insurance, from a secondary obligation arising out of non- performance of a contract, such as a right to damages, either liquidated, as under the demurrage clause in a charterparty, or unliquidated, from an obligation to pay damages for tort, as in the present case, from a statutory obligation, or in any other way in which legal obligations arise. But the source of a legal right is relevant to the first problem involved in the application of the rule to the particular case, namely, to identify what the compensation was paid for. If the solution to the first problem is that the compensation was paid for the failure of the trader to receive a sum of money, the second [problem involved is to decide whether, if that sum of money has been received by the trader, it would have been credited to the amount of profits (if any) arising in any year from the trade carried on by him at the date of receipt, that is, would have been] what I shall call for brevity an income receipt of that trade. The source of the legal right to the compensation is irrelevant to the second problem. The method by which the compensation has been assessed in the particular case does not identify what it was paid for; it is no more than a factor which may assist in the solution of the problem of identification. In the present case the source of the legal right of the respondent trader was his right to recover from the owners of the tanker damages for the loss caused to him by the negligent navigation of the tanker. Damages for negligence are compensatory. His right was to recover by way of damages a sum of money which would place him, so far as money could do so, in the same position as he would have been in if the negligent act had not taken place.’
‘(1)There is to be no gloss or addenda on the words of the statute (Deeny), (2) Guidance given in one situation may have little application to another situation(John Lewis John Lewis Properties PLC v Inland Revenue Commissioners[2003] STC 117 ), (3) In order to characterise a payment, first identify what the compensation was paidfor (‘the first problem’) (Attwooll), (4) In doing so, the source of the legal right to compensation is only relevant to thatquestion (Attwooll), (5) The method of calculating the compensation is no more than a factor which mayassist answering that question (Attwooll), (6) Having identified what the compensation was paid for, decide whether the moneyin respect of which the sum has been paid would have been taxable as an income receipthad it been received (‘the second problem’) (Attwooll), (7) In doing so, the nature of the asset, from which the payment in issue is derived, hasa strong influence on the characterisation of that payment. Where a person receivescompensation for loss of income, the payment is a true substitute for, and thereforeequivalent to, income (John Lewis), (8) The same is true where a person receives compensation for an expense, which hasbeen incurred as a deductible expense from the profits arising out of a property business,it is chargeable to income tax (Attwooll, Deeny, Spencer).’
‘66. On3 July 2014 the bank sent a further letter to the Hacketts. It appears that the Hacketts had replied to the bank’s letter of6 June 2014 making some further observations. HSBC recite: Generally you continue to assert that you did not consider at the time that interest rates would rise or that you would have entered into any interest rate hedging had HSBC met with sales principles identified by the FCA. 67. The bank then records their response to suggestions of pressure and other matters remains as previously provided to the Hacketts. In response to a specific suggestion that the bank required product 2 to be entered into as a condition of lending that was considered and refuted. The determinations in the letter of6 June 2014 were not altered.’
‘What might have occurred had rates gone up and not down is nothing to the point. The compensation was paid for what occurred tempered by the banks assessment that the Hacketts would have entered into alternative products. The existence of three options simply allowed the banks to offer fact specific compensation at levels appropriate to the victim of the mis-selling they were dealing with’
‘181. It also means that taxpayers like the Hacketts were not put in a better position but for the mis-selling by reference to the product they would have bought (as set out in the FCA’s compensation scheme).’
‘…[W]e are again in no doubt as to the answer. Had the money been received it would have been income in the Hacketts’ hands and chargeable to income tax. This can be tested by reference to the deductions against profits that the Hacketts properly took on their ITSAs for the sums paid pursuant to the mis-sold IRHPs.’
‘31Appeals: right of appeal (1) An appeal may be brought against— … (b) any conclusion stated or amendment made by a closure notice under section 28A or 28B of this Act (amendment by Revenue on completion of enquiry into return), …’
‘(7A) If, on an appeal notified to the tribunal, the tribunal decides that a claim or election which was the subject of a decision contained in a closure notice under section 28A of this Act should have been allowed or disallowed to an extent different from that specified in the notice, the claim or election shall be allowed or disallowed accordingly to the extent that the tribunal decides is appropriate, but otherwise the decision in the notice shall stand good.’
‘133. By section 31 TMA a taxpayer has a right of appeal to the Tribunal. 134. Here there was no challenge to the validity of the raising of the CNs. They were in time, and stated the amendment required to the ITSAs. We say no more about the process as the real challenge by the Hacketts is to the amount of the CNs, said to be excessive, and requesting the Tribunal reduce the amount in them to £NIL (by section 50 (7A) TMA). HMRC ask we dismissal [sic] the appeal. In that case the CNs ‘would stand good’.’
‘182.We reject Mr Bowe’s attempts to apply economic, philosophical, mathematical, semantic, logic based and linguistic theory at the expense of the law. Those tools may be valuable in certain circumstances, but not where the arguments obfuscate the facts of the case and the task of the Tribunal. Mr Bowe’s submissions start off on a wrong footing and continue in that vein. 183. Contrary to what Mr Bowe said HMRC had not contradicted themselves on their position.This was predicated on Mr Bowe’s case being correct that the value of the hedging loss was£NIL (see paragraph [106] above). It is not. The value of the hedging payments was just shortof£1m which arose from mis-selling of the IRHPs. What might have occurred had rates goneup and not down is nothing to the point. The compensation was paid for what occurredtempered by the banks assessment that the Hacketts would have entered into alternativeproducts. The existence of three options simply allowed the banks to offer fact specificcompensation at levels appropriate to the victim of the mis-selling they were dealing with. 185. Issues such as ‘category errors’ and further concepts relied upon by the Hacketts do notdetract from that finding. Nothing in the submissions, that we have set out at length and referredto, made by Mr Bowe counter’s HMRC simple proposition, based upon the facts, and applyingthe law, that the compensation was paid for the reasons the FCA set out. No more and no less.’