“… [We] acknowledge that the original Claim Notice is not a valid notice for reasons stated in the Counter-Notice. … As the previous Claim Notice was invalid please find enclosed a fresh Claim Notice addressing this issue. Given that no other objections were raised I await confirmation that RTM will be determined on 21 st April 2011, with an Acquisition date of 21 st July 2011.”
“Before making a claim to acquire the right to manage any premises, a RTM company must give notice to each person who at the time when the notice is given – (a) is the qualifying tenant of a flat contained in the premises, but (b) neither is nor has agreed to become a member of the RTM company.”
“[The claim notice] must state the full name of each person who is both – (a) the qualifying tenant of a flat contained in the premises, and (b) a member of the RTM company, and the address of his flat.”
“… (3) Where any premises have been specified in a claim notice, no subsequent claim notice which specifies – (a) the premises, or (b) any premises containing or contained in the premises, may be given so long as the earlier claim notice continues in force. (4) Where a claim notice is given by a RTM company it continues in force from the relevant date until the right to manage is acquired by the company unless it has previously – (a) been withdrawn or deemed to be withdrawn by virtue of any provision of this Chapter, or (b) ceased to have effect by reason of any other provision of this Chapter.”
“(1) Any notice under this Chapter – (a) must be in writing, and (b) may be sent by post. … (5) A company which is a RTM company in relation to premises may give a notice under this Chapter to a person who is the qualifying tenant of a flat contained in the premises at the flat unless it has been notified by the qualifying tenant of a different address in England and Wales at which he wishes to be given any such notice.”
“Because of what can be the very undesirable consequences of a procedural requirement which is made so fundamental that any departure from the requirement makes everything that happens thereafter irreversibly a nullity it is to be hoped that provisions intended to have this effect will be few and far between. In the majority of cases, whether the requirement is categorised as directory or mandatory, the tribunal before whom the defect is properly raised has the task of determining what are to be the consequences of failing to comply with the requirement in the context of all the facts and circumstances of the case in which the issue arises. In such a situation that tribunal’s task will be to seek to do what is just in all the circumstances (see Brayhead (Ascot) Ltd v Berkshire CC[1964] 1 All ER 149 ,[1964] 2 QB 303 applied by the House of Lords in London and Clydeside Estates Ltd v Aberdeen DC[1979] 3 All ER 876 ,[1980] 1 WLR 182 ).”
“Bearing in mind Lord Hailsham LC’s helpful guidance I suggest that the right approach is to regard the question of whether a requirement is directory or mandatory as only at most a first step. In the majority of cases there are other questions which have to be asked which are more likely to be of greater assistance than the application of the mandatory/directory test. The questions which are likely to arise are as follows: Is the statutory requirement fulfilled if there has been substantial compliance with the requirement and, if so, has there been substantial compliance in the case in issue even though there has not been strict compliance? (The substantial compliance question.). Is the non-compliance capable of being waived, and if so, has it, or can it and should it be waived in this particular case? (The discretionary question.) … If it is not capable of being waived or is not waived then what is the consequence of the non-compliance? (The consequences question.) Which questions arise will depend upon the facts of the case and the nature of the particular requirement. The advantage of focusing on these questions is that they should avoid the unjust and unintended consequences which can flow from an approach solely dependant on dividing requirements into mandatory ones, which oust jurisdiction, or directory, which do not. If the result of non-compliance goes to jurisdiction it will be said jurisdiction cannot be conferred where it does not otherwise exist by consent or waiver.”
“Where statute requires an act to be done in a particular manner, it may be possible to regard the requirement that the act be done as mandatory but the requirement that it be done in a particular manner as merely directory. In such a case the statutory requirement can be treated as substantially complied with if the act is done in a manner which is not less satisfactory having regard to the purpose of the legislature in imposing the requirement.”
“In my judgment, in the light of the considerations referred to by Lord Woolf in Jeyeanthan, the LVT was entirely correct in approaching the question of the effect of the failure to comply with the statutory requirements in the way that it did. The purpose of requiring notice of invitation to participate to be served on a qualifying tenant who neither is nor has agreed to become a member of the RTM Company is clearly to ensure that the interest of that tenant is protected. Under section 79(8) a copy of the claim notice must be given to each person who on the relevant date is the qualifying tenant of a flat contained in the premises. The provisions are thus designed to ensure that every qualifying tenant has the opportunity to participate in the RTM Company and is informed that a claim notice has been made by the RTM Company. In determining the effect of the failure to comply with one or other of these requirements the principal question for the Tribunal will be whether the qualifying tenant has in practice [had] such awareness of the procedures as the statute intended him to have. The LVT considered this question and expressed itself as satisfied that [the tenant] was fully aware of the proceedings and that his omission had been inadvertent. It also concluded that the landlord had not been prejudiced in any way by the failure to serve a notice inviting participation, and, given the purpose of the section 79(8) requirement, it was undoubtedly correct to do so. The appeal must be dismissed.”
“32. In this case, the Applicant served notice at the address given on the Official Copy of register of title. Those addresses were not therefore given “at the flat[s]” under s.111(5). Further, in some late evidence submitted by the Applicant it was stated that Flat 16 had stood empty for some time, with no forwarding address being given. The Applicant queried why it should be penalised for not serving the notice at premises which are known to be empty and where it took steps to find an alternative address for service. 33. Whilst the Tribunal has some sympathy with the approach taken by the Applicant and can understand why it adopted that approach, it has in fact made life more difficult for itself. The legislation has made service quite simple, in that the Applicant need only give notice at the flat (in the absence of notification of an alternative address). If the tenant fails to provide an alternative address, then that may cause difficulties for the tenant, but the Applicant would be able to rely on s.111. 34. The Applicant argued that it satisfied the proviso to s.111(5) in that the address given by the Land Registry entry is a notification by the respective tenants “of a different address”
“36. As stated above, the Tribunal considers that the requirements for the giving of Notices Inviting Participation are directive and not mandatory. Consideration must be given the question of prejudice. In this case, it is only in respect of one out of 41 qualifying tenants that there is no evidence of service. There cannot be any prejudice to the respondent in that regard. If anything, it would work to the respondent’s advantage if the tenant of Flat [16 – as corrected by the LVT in its correction certificate of27 April 2012 ] decided to become a member after acquisition, since it would pro tem have greater voting rights. However, there is obvious prejudice to the qualifying tenant in that [the Chapman brothers] have been deprived of the opportunity to become members. 37. The Tribunal was referred to its earlier decision of5 December 2011 in relation to another block at Elim Court, Plymouth …, where the RTM Company failed to prove that it had served a Notice Inviting Participation on 3 flats out of 40. This Tribunal considered that this was sufficient prejudice to find that the Applicant in that case was not entitled to acquire the Right to Manage. Here, the significant difference is that only one lessee was affected. Whilst the prejudice to this single lessee was not insignificant, the unchallenged evidence was that the flat has been left empty with no forwarding address for some time. It is also correct that … a qualifying tenant can of course become a member of the Applicant at any time: see s.74(1)(a). Although it is a borderline case, the Tribunal does not consider that failure to serve the Notice Inviting Participation on a single tenant in these circumstances is sufficient prejudice to prevent the Applicant acquiring the Right to Manage.”
“8. The Respondent’s Counsel contends that if the Respondent is found not to be competent to serve a counter-notice then the LVT (and by extension the Tribunal) could not declare that the Appellant had acquired the right to manage under the 2002 Act as the LVT’s jurisdiction is dependent upon the service of a negative counter-notice by virtue of the provisions of section 84(3) of the 2002 Act. In which case, he argues, the issue of entitlement to acquire the right to manage under the 2002 Act would fall to be adjudicated by the High Court under its inherent jurisdiction. 9. I cannot say that I agree with this proposition as section 90 of the 2002 Act provides the date which is the acquisition date where a RTM company acquires the right to manage any premises. It provides that where there is no dispute about entitlement, the acquisition date is the date specified in the claim notice under section 80 (7) and that there is no dispute about entitlement if no counter-notice is given under section 84 (see section 90(3)(b) and section 84(2)(a)). 10. In any event, I was informed by both Counsel at the commencement of the hearing that it was not a matter that I need concern myself with.”
“Consequently, if the First Claim Notice was invalid it would have no legal effect and would not need to be withdrawn prior to the Second Claim Notice being effective. However, if the First Claim Notice was not invalid then it would have been extant at the time of the Second Claim Notice which could not, by virtue of the provisions of the 2002 Act, have effect. Two claim notices could not be valid at the same time.”
“I do not think that a claim notice, given as required by section 79(4), ceases to be a claim notice for all purposes under the Act if it is later found to be invalid (most obviously, for example, if it fails to comply with the requirements of section 80). It is to be noted that section 81(1) provides: “A claim notice is not invalidated by any inaccuracy in any of the particulars required by or by virtue of section 80”
“44. Section 81(3) refers to a claim notice being in force. Section 81(4) refers to a claim notice being in force until it ceases to have effect. The Respondent relies on this wording in order to assert that the claim notice despite being invalid, has effect for the purposes of costs under section 88 according to Plintal . As it has effect, it was therefore in force. They submitted that there was no limitation under section 81(4) as to what the notice had to be in effect in relation to. 45. The Applicant seeks to distinguish Plintal on the basis that that was a claim based on estoppel and the quote referred to above was obiter . Instead it relies on Sinclair Gardens v Poets Chase … in which Morgan J determined that in the case of a notice under the Leasehold Reform[,]Housing and Urban Development Act 1993 , a finding that it was invalid meant that a second notice could be served. … 46. The Tribunal notes that Section 13(8) and (11) of the 1993 Act are virtually identical to sections 81(3) and (4) of the 2002 Act. 47. The Respondents sought to distinguish this case on the basis that there are material differences between the two pieces of legislation and the effect of the notices in each. It was said that the notice under the 2002 Act has effect in the absence of any counter notice, whilst the 1993 Act requires further intervention before being effective. The Tribunal was not persuaded that there was any material difference in this respect and was more persuaded by the closeness in language between the two sections. 48. The Tribunal considers that the first notice was no bar to the [second] under section 81(3). Firstly it finds the decision in Sinclair Gardens to be more persuasive and more directly on point. Secondly, it considers that although it might be said that an invalid claim notice has an effect, in that it can trigger costs under section 88, that effect is only temporal in time and does not continue. For example if a notice was given and then withdrawn it would not continue to have force, but would still entitle a landlord [to] costs under section 88. The fact that there is an outstanding costs issue because of what has happened in the past, it does not mean that the notice continues in force. The Tribunal considers that the term ‘in force’ must mean that it has a present impact (or the potential to have one) on events.”