“You may or may not be aware County Bideford Ltd, have now completed the purchase of the freehold of Lenwood Country Club to include the freehold of your Bungalow. County Bideford have appointed County Bideford (management) Ltd to manage the estate on their behalf. I am therefore taking this opportunity to introduce myself as the person responsible for Lenwood on a daily basis. I also attach a September Rent demand and Insurance confirmation of cover. Further to a recent meeting with Jane Mills Chair of the Residents Association my client has considered the request for rent and service charges to be paid monthly in advance via direct debit. On the basis that the September and October Rent and Service charges are paid immediately my clients will accept monthly payments, commencing from 13 th November on this basis…”
“47 Landlord’s name and address to be contained in demands for rent etc (1) Where any written demand is given to a tenant of premises to which this Part applies, the demand must contain the following information, namely– (a) The name and address of the landlord… (2) Where– (a) a tenant of any such premises is given such a demand, but (b) it does not contain any information required to be contained in it by virtue of subsection (1) then…any part of the amount demanded which consists of a service charge or an administration charge…shall be treated for all purposes as not being due from the tenant to the landlord at any time before that information is furnished by the landlord by notice given to the tenant… (4) In this section ‘demand’ means a demand for rent or other sums payable to the landlord under the terms of the tenancy” 7. Section 20B of the 1985 Act provides: “20B Limitation of service charges: time limit on making demands (1) If any of the relevant costs taken into account in determining the amount of any service charge were incurred more than 18 months before a demand for payment of the service charge is served on the tenant, then (subject to subsection (2)), the tenant shall not be liable to pay so much of the service charge as reflects the costs so incurred. (2) Subsection (1) shall not apply if, within the period of 18 months beginning with the date when the relevant costs in question were incurred, the tenant was notified in writing that those costs had been incurred and that he would subsequently be required under the terms of his lease to contribute to them by the payment of a service charge.”
“The reference to a demand in section 20B(1) presupposes that there had been a valid demand for payment of the service charge under the relevant contractual provisions. In this case, I have held that the letter of23 February 2006 was not a valid demand for service charge under clause 2(6) of the leases. It follows that it was not ‘a demand for payment of the service charge’ within section 20B(1).”
“33) Section 20C application. While we do not consider the Applicant has the right to charge the cost of these proceedings to service charge, we nevertheless made an Order as the Respondents have made their case in some respects.” 12. Mr Kokelaar submitted that this reason was totally inadequate and the order was wrong in law. He referred to two decision of HH Judge Rich QC in the Lands Tribunal, Tenants of Langford Court v Doren Ltd LRX/37/2000 and Schilling v Canary Riverside Developmemt PTE Ltd LRX/26/2005. In the latter case at paragraph 13 the Member said that the ratio of his earlier decision was: “there is no automatic expectation of an Order under s 20C in favour of an unsuccessful tenant.”
“In service charge cases, the ‘outcome’ cannot be measured merely by whether the applicant has succeeded in obtaining a reduction. That would be to make an Order ‘follow the event’. Weight should be given rather to the degree of success, that is the proportionality between the complaints and the Determination, and to the proportionality of the complaint, that is between any reduction achieved and the total of service charges on the one hand and the costs of the dispute on the other.”