"16. Gas, electricity and water are supplied to the Building as a whole by commercial utility companies. The total quantities of these supplies are metered by four bulk meters (one each for gas and water and two for electricity). 17. Sub-meters have been installed throughout the Building to measure the consumption of utilities in different areas, including the hotel, the common parts, the car park and the individual apartments. 18. Each of the apartments on the upper floors has four individual meters intended to measure the consumption of heating, cooling, electricity and domestic hot water; there is no supply of gas to the individual apartments. The electricity measured by the apartment meters has been referred to in the proceedings as "direct electricity" to distinguish it from electricity consumed in connection with the common parts and communal service installations, which is known as "indirect electricity". 19. The quantities of gas, indirect electricity and water consumed by the communal service installations in the provision of heating and cooling to the apartments are not separately metered as a supply to the individual apartments but, rather, the output of heating and cooling provided for each apartment is metered and a composite energy rate is applied to the units consumed. 20. Data from the meters throughout the Building is transmitted electronically to a remote collection point where it is collated and a calculation is performed to identify the utility usage attributable to the various parts of the Building including the individual apartments. For the period under consideration in this appeal the task of gathering the usage data and calculating the charges appropriate to each unit of occupation has been undertaken by a company known as ENER-G Switch2 Ltd ("
"2.2 the Service Charge payable in accordance with the provisions of Part B of Schedules 4 and 5; and 2.3 the Apartment Energy Charge in accordance with clause 3.2.3 2.4 on demand any other sums due to the Lessor under the terms hereof 2.5 value added tax payable on any of the foregoing."
"To pay for all electricity gas water telephone and other data supplies and facilities consumed within the Demised Premises and to pay to the Lessor (or as it shall otherwise direct) within 7 working days of written demand therefor the Apartment Energy Charge."
"93. The FTT was nevertheless satisfied that the same charge could be included as part of the general service charge, although that had never been done. The service charge regime in Schedule 4 included ample provisions in Part C (covering services in connection with the common parts) and Part D (covering additional items) to allow the cost of metering and billing to be recovered."
"I therefore allow the appeal in relation to the Switch2 standing charge and find that it is payable only as part of the service charge and has not yet been properly demanded."
"… the [ Landlord ] dealt with the issue by re-apportioning and re-allocating the standing charges. The charge, which had been charged as a fixed sum in demands to leaseholders under clause 3.2.2 was replaced with a proportionate charge to leaseholders under the general Service Charge in 2016. The [ Landlord ] did not re-demand the charges. Mr Bates, for the [ Landlord ], argued that there was no need for the charges to be re-demanded as there is no need to re-create a liability that already exists."
"20B. Limitation of service charges: time limit on making demands . (1) If any of the relevant costs taken into account in determining the amount of any service charge were incurred more than 18 months before a demand for payment of the service charge is served on the tenant, then (subject to subsection (2) ), the tenant shall not be liable to pay so much of the service charge as reflects the costs so incurred. (2) Subsection (1) shall not apply if, within the period of 18 months beginning with the date when the relevant costs in question were incurred, the tenant was notified in writing that those costs had been incurred and that he would subsequently be required under the terms of his lease to contribute to them by the payment of a service charge."
"7.3.22 Secondly, a landlord should not be able to demand any payment for expenditure incurred in a prior period unless notification has been given in an earlier demand or summary of costs that certain items of expenditure would appear in a later demand. A prospective purchaser of a flat should then be able to look to his solicitor to check that there are no outstanding bills or unpaid service charges for previous years in respect of the flat. This should overcome the problem raised by some tenants in evidence that they had been faced with unexpected bills for services or works carried out in earlier years about which they knew nothing. However, we think it advisable to enable a court to dispense with this requirement if satisfied that the landlord acted reasonably."
"that, so far as discernible, the policy behind section 20B of the Act is that the tenant should not be faced with a bill for expenditure, of which he or she was not sufficiently warned to set aside provision. It is not directed at preventing the lessor from recovering any expenditure on matters, and to the extent, of which there was adequate prior notice."
"The claimant landlord was the freehold owner of five blocks of flats to which it carried out extensive works. In February 2006, after the works had been completed, the landlord sent each tenant a letter informing them that the actual cost of the works had not yet been calculated, referred to an attached schedule setting out the amount which it estimated each tenant would have to contribute to the works by way of service charge, but warned that the actual costs might be greater than those shown in the schedule. In December 2006 the landlord sent each tenant a second letter notifying them of the actual cost of the works and the amount which they would have to contribute by way of service charge, which was less than the estimated amount set out in the schedule attached to the earlier letter… The landlord brought a claim against the defendant tenant, which was the lessee of 15 of the flats, to recover service charges due in relation to those flats. The tenant applied for an order striking out the claim contending that the relevant costs taken into account in determining the amount of the service charge had been incurred more than 18 months before a demand for payment of the service charge had been served on the defendant, so that, pursuant to section 20B(1), the tenant was not liable to pay so much of the service charge as reflected the costs so incurred. It was common ground that the relevant costs had been incurred more than 18 months before the December letter but most of the costs had been incurred less than 18 months before the February letter."
"However, my overall conclusion is that the letter does not satisfy the requirements of clause 2(6) of the leases as regards the form and content of a valid demand. Clause 2(6) allows the lessor to demand a due proportion of actual expenditure. It does not allow the lessor to require payment of a figure which the lessor states is not based on actual expenditure."
"The reference to a demand in section 20B(1) presupposes that there had been a valid demand for payment of the service charge under the relevant contractual provisions. In this case, I have held that the letter of23rd February 2006 was not a valid demand for service charge under clause 2(6) of the leases."
"The tenant held a long lease which required him to pay service charges on account but not until the landlord had prepared a written estimate containing a summary of the estimated service costs which it expected to incur or charge during or in respect of the accounting period which was about to begin and, within 14 days of preparation, served it on the tenant together with a statement showing the service charge payable by the tenant on account of those estimated costs. In March 2011 the landlord served a service charge notice for the first of two equal on account payments in respect of the 2011-2012 service charges, and similar demands for on account payments for the periods 2012-2013 and 2013-2014 were served in April 2012 and April 2013 respectively. None of the demands was served with an estimate. An estimate covering all the periods in question was eventually supplied in April 2014. The tenant applied undersection 27A(1) of the Landlord and Tenant Act 1985 , as inserted and amended, for a determination of his liability to pay the service charges."
"18. Further, in my judgment, it is not enough under section 20B that the tenant has received the information that his landlord proposes to make a demand. As Morgan J held in [ Shulem ], para 53, there must be a valid demand for payment of the service charge. In that case, the landlord had served several different demands for payment but they were all invalid because they did not comply with the terms of the parties' contract. The content of the alleged demand did not comply with the service charge provisions of the lease. So there was no valid demand for the purposes of section 20B(1) of the 1985 Act. 19. Ms Gourlay [ counsel for the tenant ] draws our attention to the fact that it follows from her submissions that, if, having received the demand but not the estimate, Mr Skelton had assigned his leasehold interest to a purchaser, the purchaser would become liable for the service charge when the estimate was served, subject to section 20B. Purchasers of leases will need to be mindful of this possibility, but, even if it is correct, it is not, in my judgment, a reason for holding that her interpretation of section 20B is wrong. 20. Ms Gourlay also draws to our attention that retrospective correction of a demand is possible in certain situations. Thus, in Johnson v County Bideford Ltd[2012] UKUT 457 (LC) , the landlord had failed to comply with the requirement insection 47(1) of the Landlord and Tenant Act 1987 to provide his name and address. The Upper Tribunal held that, by serving fresh demands, the landlord had provided the information required by section 47(2) to validate the original demands. Section 47(2) allows for this possibility. Ms Gourlay submits that the Johnson case is about statutory validity not contractual validity. I agree. We have not been shown any authority for the proposition that as a matter of contract law the delivery of the estimate validated the demands in this case as of the date of the demand. 21. If in the situation in this case, the tenant receives a windfall, that is the result of the landlord not having complied with the terms of the lease for service of a valid demand."
"(2) Where— (a) a tenant of any such premises is given such a demand, but (b) it does not contain any information required to be contained in it by virtue of subsection (1), then… any part of the amount demanded which consists of a service charge or an administration charge… shall be treated for all purposes as not being due from the tenant to the landlord at any time before that information is furnished by the landlord by notice given to the tenant…."
" Mr Bates began his submissions on the appeal by pointing out that, if section 20B(1) applied to the Switch2 charges, by the time his client became aware that its previous approach to demanding them was not… compliant with the lease more than 18 months had elapsed since the costs were incurred. There was therefore no point in re-demanding the charges as service charges. Nor could the previous demands be brought within the scope of section 20B(2), because only the contribution of the individual lessee was demanded and no reference had been made to the total cost incurred or to any requirement to contribute towards it in future. Mr Bates therefore contended that, properly construed, section 20B(1) does not operate in the way described in Brent v Shulem B , and does not require a contractually valid demand to stop time running against the recovery of a service charge. All that was required, he submitted, was a demand which gave sufficient details of the maximum liability that a tenant might face."
"… Skelton binds this Tribunal, and Mr Bates realistically did not press his submission that it should be distinguished. He therefore acknowledged that his appeal on [ this issue ]ought to be dismissed and that he should be left to pursue it at higher levels."
"By treating the period in section 20B(1) as ending only on the making of a valid contractual demand for payment the decision creates an 18 month limitation period for the making of such demands, a much shorter limitation period than would otherwise apply to contractual payment obligations. That could have been a legitimate policy objective but it is not the objective suggested by the Nugee Committee; section 20B(2) also shows that there was no intention to introduce a bright line limitation period."
"40. A more forgiving interpretation of section 20B(1), which might be thought to be consistent with the statutory purpose, would treat any demand for payment as sufficient to stop time running in relation to the sum demanded. One possible objection to that approach might be that it would reduce the scope of section 20B(2), but not to the point where it ceased to have any meaningful application…. 41. Nevertheless, the decision of the Court of Appeal in Skelton puts the proper interpretation of section 20B(1) beyond doubt in this Tribunal…. Arden LJ, with whom David Richards LJ agreed, approved Morgan J's interpretation of section 20B(1) without commenting on, or supplementing, his reasoning. Despite the fact that payment of the Switch2 charge was demanded as soon as the cost was incurred, WIQR is therefore prevented by section 20B(1) from recovering the charge because it was notified to ETAL as part of the utility charge and not in compliance with the contractual machinery for demanding service charges."
"Judge Martynski considers that there should be a preliminary determination of the terms of the lease in the costs Administration Charges application and then later, if necessary, a hearing on the application and the costs themselves at some point later."
"To pay to the Lessor on demand all proper costs charges and expenses (including legal costs and surveyors' fees) which may be incurred by the Lessor: - 3.10.1 under or in contemplation of any proceedings under Sections 146 or 147 of theLaw of Property Act 1925 by the Lessor in the preparation or service of any notice thereunder respectively and arising out of any default on the part of the Lessee notwithstanding that forfeiture is avoided otherwise than by relief granted by the Court."
"57. This clause is not one of the provisions of the lease concerned with service charges. It provides the Lessor with a right to recover the whole of its proper legal costs from an individual leaseholder, rather than recouping those costs by proportionate contributions from all leaseholders. The FTT had jurisdiction to consider the recoverability of such costs under paragraph 5 of Schedule 11,Commonhold and Leasehold Reform Act 2002 which concerns the payability of administration charges. An administration charge, as defined in paragraph 1(1) of the same Schedule, includes an amount payable by a tenant directly or indirectly in respect of a failure by the tenant to make a payment to the landlord, or in connection with a breach of a covenant or condition of the lease. 58. To be recoverable under this provision legal costs incurred by the Lessor must satisfy two conditions. First, they must have been incurred under or in contemplation of any proceedings under Sections 146 or 147 of theLaw of Property Act 1925 ; secondly, they must arise out of some default on the part of the leaseholder."
"A right of re-entry or forfeiture under any proviso or stipulation in a lease for a breach of any covenant or condition in the lease shall not be enforceable, by action or otherwise, unless and until the lessor serves on the lessee a notice— (a) specifying the particular breach complained of; and (b) if the breach is capable of remedy, requiring the lessee to remedy the breach; and (c) in any case, requiring the lessee to make compensation in money for the breach; and the lessee fails, within a reasonable time thereafter, to remedy the breach, if it is capable of remedy, and to make reasonable compensation in money, to the satisfaction of the lessor, for the breach."
"(1) A landlord may not, in relation to premises let as a dwelling, exercise a right of re-entry or forfeiture for failure by a tenant to pay a service charge or administration charge unless— (a) it is finally determined by (or on appeal from) the appropriate tribunal… that the amount of the service charge or administration charge is payable by him, or (b) the tenant has admitted that it is so payable. (2) The landlord may not exercise a right of re-entry or forfeiture by virtue of subsection (1)(a) until after the end of the period of 14 days beginning with the day after that on which the final determination is made. (3) [ This explains the meaning of "finally determined" ] … (4A) References in this section to the exercise of a right of re-entry or forfeiture include the service of a notice undersection 146(1) of the Law of Property Act 1925 (restriction on re-entry or forfeiture). (5) In this section (a) " administration charge " has the meaning given by Part 1 of Schedule 11 to theCommonhold and Leasehold Reform Act 2002 , … (d) " service charge " means a service charge within the meaning ofsection 18(1) of the Landlord and Tenant Act 1985 …"
"We conclude that clause 3.10.1 is of no assistance to the [ Landlord ] in claiming its costs. We agree with Ms Mattsson that at no point has the [ Landlord ] ever evinced an intention to forfeit or to take proceedings for forfeiture. We consider this to be an essential pre-requisite to reliance on the clause in question…"
"It was enough for WIQR to show that the costs of the tribunal proceedings had had to be incurred before it would be in a position to forfeit the lease for non-payment of utilities charges. Service of a section 146 notice was a necessary step before WIQR could bring forfeiture proceedings to enforce its entitlement to be paid the utilities charges. Section 81,Housing Act 1996 made it a condition precedent to the service of a section 146 notice that a determination of the amount payable must first be obtained from the FTT. That was sufficient to bring the costs within the first requirement of clause 3.10.1. The FTT was wrong to attach any significance to whether or not there had been an intention to forfeit the lease. The clause did not refer to any such intention. The only requirement was that the costs be incurred "under" or "in contemplation of any proceedings" under section 146."
"concerned a similarly worded clause. A freeholder sought to recover the cost of works of repair through a service charge but its tenants refused to pay. The freeholder began proceedings in the leasehold valuation tribunal to quantify the sum payable and to obtain dispensation from statutory consultation requirements. The freeholder then commenced proceedings in the County Court to recover the service charge and its costs of the tribunal proceedings. While those proceedings were in progress the freeholder served notice under section 146. The Court of Appeal held that the freeholder had been prevented by section 81,Housing Act 1996 from recovering the service charge by forfeiture proceedings without first obtaining a determination by the tribunal of the amount which was payable. At paragraph [21] Sir Andrew Morritt C, giving the only judgment, specifically agreed with the decision of the County Court Judge that it was irrelevant that the section 146 notice had not yet been served because the District Judge had decided that they were incidental to or in contemplation of the preparation and service of such a notice."
"proceedings before the First-tier Tribunal for the determination of the amount of a service or administration charge need not be a prelude to forfeiture proceedings at all… proceedings are often commenced in the County Court for the recovery of service charges without a claim for forfeiture being included. A landlord may or may not commence proceedings before the First-tier tribunal with a view to forfeiture; a landlord may simply wish to receive payment of the sum due, without any desire to terminate the tenant's lease, or may not have thought far enough ahead to have reached the stage of considering what steps to take if the tenant fails to pay after a tribunal determination has been obtained."
"(a) expenses… incurred by the landlord… in or in contemplation of proceedings under s. 146… ; and (b)… all solicitors costs… incurred by the landlord of and incidental to the service of all notices and schedules relating to wants of repair…"
"Given that the determination of the tribunal and a s. 146 Notice are cumulative conditions precedent to enforcement of the Lessees' liability for the Freeholders' costs of repair as a service charge it is, in my view, clear that the Freeholders' costs before the tribunal fall within the terms of cl. 3(12). If and insofar as any of them may not have been strictly costs of the proceedings they appear to be incidental to the preparation of the requisite notices and schedules."
"3.10.5 as a result of any default by the Lessee in performing or observing the Lessee's obligation in this Underlease."
"In any event, we do not consider that the circumstances of the [ Tenant's ] application and appeal can be properly viewed "as a result of any default by the tenant" and we repeat what we have said earlier in this decision regarding that."
"At the very least, the answer to that question is unclear. It is certainly arguable that, by taking the proceedings in this tribunal and pursuing the appeal to the Upper Tribunal, the [ Tenant ] has reduced, by some considerable amount, the Service Charges it is liable to pay to the [ Landlord ]. Also, the converse of the idea that the proceedings have established the extent to which the [ Tenant ] is in breach of covenant (by way of non-payment of Service Charges) is that the proceedings have established that the [ Tenant ], had it paid all the sums demanded of it, would have been paying Service Charges which were not due or payable."
"66. The second limb of clause 3.10.1 and clause 3.10.5 require that the costs must have arisen out of or been incurred as a result of some default on the part of the leaseholder. I do not consider that is an accurate characterisation of these proceedings. As Ms Mattsson pointed out, the proceedings were commenced by ETAL in an attempt to establish the extent of overcharging by WIQR, which denied that its charges for utilities were excessive. It has now clearly been established that ETAL was right, and that the sums demanded by WIQR were excessive, although not to the extent that ETAL maintained. Only when the facts had been thoroughly investigated, and the complex provisions of the lease pored over to distraction, could the balance of entitlement and liability finally be struck. There is no suggestion that ETAL has ever been unwilling or unable to pay what it properly owes, once that has finally been quantified. 67. Mr Bates submitted that on any view a net payment would be made by ETAL to WIQR, because ETAL had not made payments on account after it stopped making payments. It should be remembered however that billing was erratic, at different times invoices have been withdrawn, and sums were demanded by WIQR without following the correct contractual procedure. It would be a complex matter to determine at what point the net balance between the parties tipped over in WIQR's favour, and to what extent costs were incurred before and after that tipping point. That exercise was not undertaken by the FTT and, in my judgment, it is not required because whatever the balance between the parties, the costs incurred by WIQR did not arise out of a default on the part of ETAL."
"6.1 all costs expenses and outgoings whatever properly and reasonably incurred by the Lessor during that Financial Year in or incidental to providing all or any of the Services 6.2 all costs properly and reasonably incurred by the Lessor during that Financial Year in relation to the Additional Items …"
"The reasonable and proper fees and disbursements… payable by the Lessor to procure the proper management of the Residential Premises as contemplated by the provisions of this Underlease, the provision of services, the calculation of service charges and the provision of service charge accounts…"
" In my judgment, although the charges of Switch2 for calculating utilities charges would fall within this formulation, the cost of litigating about those charges does not. The language is directed towards the provision of management services, not litigation."
"I add only a few words on the issue whether legal fees can be included in the service charge under this lease. Nowhere in Clause 5(4)(j) is there any specific mention of lawyers, proceedings or legal costs. The scope of (j)(i) is concerned with management. In (j)(ii) it is with maintenance, safety and administration. On the respondent's argument a tenant, paying his rent and service charge regularly, would be liable via the service charge to subsidise the landlord's legal costs of suing his co-tenants, if they were all defaulters. For my part, I should require to see a clause in clear and unambiguous terms before being persuaded that that result was intended by the parties."