“The estate comprises a former mansion house, now converted into 17 flats each held on a long lease, together with a number of detached freehold houses and mews cottages which are set in the extensive grounds. In all there are 40 residential units including the flats. The main house also contains an indoor swimming pool and leisure centre to which all residents of the estate have access. Apart from the private gardens belonging to the detached freehold houses the grounds, including a tennis court, are also available for use by all residents. Drainage is by a Klargester tank (private sewage system) used by all the residential units.”
“3.2 The Service Charge shall be the percentage proportion applicable to the Premises as set out in Part II of the Fourth Schedule of the aggregate expenses and outgoings incurred by the Manager during the Manager’s Financial Year in carrying out its obligations and performing the covenants contained or referred to in Part I of the Fourth Schedule (including the provisions for future expenditure therein mentioned). 3.3 …. 3.4 The amount of the Service Charge for the Manager’s Financial Year shall be ascertained and certified by a Certificate (hereinafter called “the Certificate”) signed by the Manager’s Accountants or Auditors or Managing Agents (at the discretion of the Manager) acting as experts and not as arbitrators as soon after the end of the Manager’s Financial Year as may be practicable and shall relate to such year in manner as hereinafter mentioned. 3.5 A copy of the Certificate for each Manager’s Financial Year shall be supplied by the Manager to the Lessee on written request and without charge to the Lessee. 3.6 The Certificate shall contain a summary of the expenses and outgoings incurred by the Manager during the Manager’s Financial Year to which it relates together with a summary of the relevant details of figures forming the basis of the Service Charge and the Certificate (or a copy thereof duly certified by the person by whom the same was given) shall be conclusive evidence for the purposes hereof of the matters which it purports to certify. 3.7 On the 25 th day of December in each calendar year or at the beginning of the Manager’s Financial Year if the same shall be altered by the Manager the Lessee shall pay to the Manager the Manager’s estimate of the Service Charge for the Manager’s Financial Year. 3.8 As soon as practicable after the signature of the Certificate the Manager shall furnish to the Lessee an account of the Service Charge payable by the Lessee for the year in question due credit being given therein for all interim payments made by the Lessee in respect of the said year and upon the furnishing of such accounts showing such adjustment as may be appropriate there shall be paid forthwith by the Lessee to the Manager the amount of the Service Charge as aforesaid or any balance found payable. Any amount which may have been overpaid by the Lessee by way of interim Service Charge payment shall be credited against the liability of the Lessee to payment of the Service Charge for the following year.” (3) Part II of the Fourth Schedule set out the percentage proportions in respect of each plot on the estate. The proportion depended upon the type of the property which extended to the following types, namely studio flat, one bedroom flat, two bedroom flat, one bedroom bungalow, two bedroom cottages, two bedroom new houses, five bedroom new houses. The percentage proportion allocated to the Appellant’s flat was 2.8%, it being a two bedroom flat. (4) Part III of the Fourth Schedule is central to the present case and provides as follows: “Variation of Proportions If in the opinion of the Manager it should at any time become necessary or equitable so to do the Manager shall recalculate on an equitable basis the percentage proportions appropriate to the properties on the Estate and notify the owners thereof accordingly and in such case from the date specified in the notice the new proportion notified to the Lessee in respect of the Premises shall be substituted for that set out in Part II of this Schedule and the new proportions notified to the owners of the other properties on the Estate in respect of their properties shall also be substituted for those set out in Part II of this Schedule.” 5. Clause 11.5 of the lease is in the following terms: “If in the opinion of the Lessor it should at any time become necessary or equitable to do so by reason of any of the premises in the Estate ceasing to exist or to be habitable or being compulsorily acquired or requisitioned or in the number being increased or for any other reason the Lessor or its Surveyor shall recalculate the Service Charge share payable by the Lessee either as appropriate to the remaining premises (but in the same ratio as the existing shares) or as appropriate to all the premises (as the case may be) and notify the Lessee and other lessees accordingly and in such case as from the date of such event the new share notified to the Lessee in respect of the Premises shall be substituted for that referred to in Clause 3.2 hereof and all reference to the Lessee’s Service Charge share shall be construed as reference to the new Service Charge share recalculated.” (6) The lease also reserved by way of rent payable to the Manager the proportion of the insurance premium payable by the Lessee in accordance with Clause 4. Clause 4 was a covenant by the Lessee to pay the Manager “… from time to time the proportion of the insurance premium as determined by the Manager payable by Manager in respect of the Premises.”
“The present methodology we use to manage GP expenses and to set the related fees for residents is based on a formula originally set up by the developers – Cala. This methodology has proved to be no longer appropriate, equitable or workable given the changed expense profile and changes in other circumstances over the past 10 years or so. Inevitably, this situation has given rise to bad feeling amongst the residents and a scenario where it has been impossible to achieve agreement on how expenses & fees should be equitably managed & set going forward.”
“but the tenant is not to be taken to have agreed or admitted any matter by reason only of having made any payment”