“HMRC’s current approach is to suggest to customers that the review period is extended by 3 months to recognise the additional burden you may face during these unprecedented times. Unless I hear to the contrary from you, I will assume that you have no objection to the review period being extended so that it expires on13 October 2021 . …If you wish to provide me with any additional information or documentation, please contact me…at your earliest opportunity and, if possible, within 30 days…”
“(5) But a discovery assessment is not a relevant protected assessment if it is subject to an appeal notice of which was given to HMRC on or before30 June 2021 where – (a) an issue in the appeal is that the assessment is invalid as a result of its not relating to the discovery of income which ought to have been assessed to income tax but which had not been so assessed, and (b) the issue was raised on or before30 June 2021 (whether by the appellant or in a decision given by the tribunal). (6) In addition, a discovery assessment is not a relevant protected assessment if – (a) it is subject to an appeal notice of which was given to HMRC on or before30 June 2021 , (b) the appeal is subject to a temporary pause which occurred before27 October 2021 , and (c) it is reasonable to conclude that the temporary pausing of the appeal occurred (wholly or partly) on the basis that an issue of a kind mentioned in subsection (5)(a) is, or might be, relevant to the determination of the appeal. (7) For the purposes of this section the cases where notice of an appeal was given to HMRC on or before30 June 2021 include a case where – (a) notice of an appeal is given after that date as a result of section 49 of TMA 1970, but (b) a request in writing was made to HMRC on or before that date seeking HMRC’s agreement to the notice being given after the relevant time limit (within the meaning of that section). (8) For the purposes of this section an appeal is subject to a temporary pause which occurred before27 October 2021 if – (a) the appeal has been stayed by the tribunal before that date, (b) the parties to the appeal have agreed before that date to stay the appeal, or (c) HMRC have notified the appellant (“A”) before that date that they are suspending work on the appeal pending the determination of another appeal the details of which have been notified to A.”
“11… (13) …[The Appellant] requested an extension of 3 months in order to request the review and a copy of the letter dated2 June 2021 . HMRC apparently confirmed that a pause had been put on "all compliance activities" until2 October 2021 and that HMRC would "contact [him] regarding this case on or after that date". The email also noted that "you may still need to do certain things to make sure you meet important or legal deadlines" but went on to reference the need to make a payment on account to avoid late payment penalties. This email confirmation was included in the bundle but the date on which it was sent was redacted – it was sent to the correct email address for the Appellant. (14) Between 21 and30 June 2021 the Appellant sought to contact HMRC by telephone. In evidence he explained that when calling HMRC's HICBC team there was a recorded message indicating that all HICBC appeals were on hold. The HMRC officers understood that there was such a message but did not know its precise terms. (15) … HMRC's self-assessment record shows that the Appellant called on30 June 2021 . The note of the call records "TP … stated that he is requesting an independent review through a tribunal. … TP disputes that he owes the outstanding SA balance." The note does not record what was said to the Appellant however, the Appellant's evidence which we accept was that he was told that because of Wilkes all appeals were on hold and that HMRC would contact him when they have decided the next steps. The Appellant also explained that he made further calls to HMRC's HICBC line but upon hearing the same recorded message that all appeals were on hold he did not wait to speak to an advisor. On the basis of these messages we find that the Appellant understood that his appeal was suspended and that he needed to wait to hear from HMRC before there was any need to progress the matter. ... (17) The self-assessment notes for the Appellant show as of7 October 2021 "the taxpayer appealed the HICBC and FTN penalties on SAFE. Assessments and penalties stood over. No reply to our VOM. Holding letter issued as HICBC appeals on hold". We note that at that time there were in fact no penalties. (18) On8 October 2021 HMRC issued a further letter which stated as follows: "We sent you discovery assessments for the tax you owe. … There has been a recent decision of the Upper Tribunal in [ Wilkes ]. The Tribunal found against HMRC's use of discovery assessments to claim amounts of HICBC … HMRC do not agree with this decision … … Failure to notify penalties are unaffected by the Wilkes decision … What happens next We are working to understand if this tribunal decision will affect your case. We have paused the assessment and penalties in your case. … We will contact you again when we have more information. …"”
“81. When considering a “reasonable excuse” defence, therefore, in our view the FTT can usefully approach matters in the following way: (1) First, establish what facts the taxpayer asserts give rise to a reasonable excuse (this may include the belief, acts or omissions of the taxpayer or any other person, the taxpayer’s own experience or relevant attributes, the situation of the taxpayer at any relevant time and any other relevant external facts). (2) Second, decide which of those facts are proven. (3) Third, decide whether, viewed objectively, those proven facts do indeed amount to an objectively reasonable excuse for the default and the time when that objectively reasonable excuse ceased. In doing so, it should take into account the experience and other relevant attributes of the taxpayer and the situation in which the taxpayer found himself at the relevant time or times. It might assist the FTT, in this context, to ask itself the question “was what the taxpayer did (or omitted to do or believed) objectively reasonable for this taxpayer in those circumstances?” (4) Fourth, having decided when any reasonable excuse ceased, decide whether the taxpayer remedied the failure without unreasonable delay after that time (unless, exceptionally, the failure was remedied before the reasonable excuse ceased). In doing so, the FTT should again decide the matter objectively, but taking into account the experience and other relevant attributes of the taxpayer and the situation in which the taxpayer found himself at the relevant time or times. 82. One situation that can sometimes cause difficulties is when the taxpayer’s asserted reasonable excuse is purely that he/she did not know of the particular requirement that has been shown to have been breached. It is a much-cited aphorism that “ignorance of the law is no excuse”, and on occasion this has been given as a reason why the defence of reasonable excuse cannot be available in such circumstances. We see no basis for this argument. Some requirements of the law are well-known, simple and straightforward but others are much less so. It will be a matter of judgment for the FTT in each case whether it was objectively reasonable for the particular taxpayer, in the circumstances of the case, to have been ignorant of the requirement in question, and for how long. The Clean Car Co itself provides an example of such a situation.”
“The test of whether or not there is a reasonable excuse is an objective one. In my judgment it is an objective test in this sense. One must ask oneself: was what the taxpayer did a reasonable thing for a responsible trader conscious of and intending to comply with his obligations regarding tax, but having the experience and other relevant attributes of the taxpayer and placed in the situation that the taxpayer found himself at the relevant time, a reasonable thing to do?”
“12(3) Disclosure of a relevant act or failure – is “unprompted” if made at a time when the person making it has no reason to believe that HMRC have discovered or are about to discover the relevant act or failure, and (b) otherwise, is “prompted”.” (4) This definition makes no reference to whether disclosure was voluntary, focusing instead on whether the taxpayer had reason to believe HMRC had discovered or were about to discover the relevant act or failure. It was agreed in this case that Mr Burchett called HMRC after he received the nudge letter. Whilst this did not constitute HMRC opening a check or enquiry, this letter does state “If you have to pay the charge and you do not respond, we may need to open a compliance check into your tax affairs.”