“The post is a residential appointment and you are required to occupy the accommodation at School Bungalow [address], provided for the better performance of your duties.”
“3. … The main issues are whether the Claimant was required to remain on site out of hours, and whether during that time he was working for the purposes of the WTR [the Working Time Regulations] and the NMWR.”
“96. What amounts to work for the purposes of the NMWR is not the same as working time under the WTR although some of the factors and principles relevant to considering working time under the WTR may also be of assistance when considering the NMWR.”
“9.1.1. Did R have an expectation that C would be available out of his contracted hours? How is this evidenced? 9.1.2. If so, were C’s movements restricted in order that he would be readily available at all times? How is this evidenced? 9.1.3. Given the above, was C required in fact to be available throughout a period of 24 hours? 9.1.4. Does this requirement amount to ‘on call’ working?”
“9.3.1. It was agreed that C’s work was salaried hours work. 9.3.2. In relation to each pay reference period: 9.3.3. What was C’s remuneration? 9.3.4. Should any accommodation allowance off set R’s liability for the National Minimum Wage (‘NMW’)? 9.3.5. What were C’s hours of work for the purposes of the NMWR Regulation 4? 9.3.6. Should any hours be treated as work under Regulation 16(1) of the NMWR? 9.3.7. Has the R met its liability under the NMWR in the light of the hours worked and remuneration received in each pay reference period?”
“57. Work is to be determined upon a realistic appraisal of the circumstances in the light of the contract and the context within which it is made. …”
“The court may not generally look at the subsequent conduct of the parties to interpret a written agreement. However, where the agreement is partly written and partly oral, subsequent conduct may be examined for the purpose of determining what were the full terms of the contract.”
“Your normal working week will be 39 hours. Included in this role is up to 30 hours per month for regular (termly/annually) activities. Hours worked in addition to this or at weekends will be paid at the appropriate overtime rate.”
“Normal working week: 39 hours, including 2 hours per week contractual overtime. In addition you are required to work up to 30 hours per month Monday to Saturday in accordance with the scheme for Site Controllers, a copy of which is available in school for reference. No additional payment is made for these duties.”
“The Site Controller can be required to work from Monday to Saturday of each week and 30 hours a month in addition to the standard 39 hours a week for the salary paid … The key aspect of the role is to ensure that the school buildings and site are maintained to a high standard. The post holder is responsible for the security of the school site. The Site Controller and the Head teacher are the first persons to be contacted in the event of an emergency. The Site Controller may undertake regular patrols of premises and grounds and take appropriate measures to secure the security of premises, staff and pupils. The post holder monitors fire and intruder alarm procedures and is a key holder of the school. A residence may be provided adjacent to the school site to facilitate this aspect of the work.”
“1. Ensure that buildings and the site are secure, including during out of school hours and take remedial action if required. 2. Act as a designated key holder, providing out of hours and emergency access to the school site.”
“22. The Claimant was told at interview and when he took up his post that he was expected to be available to respond to any situation day or night, and that this was the reason on-site accommodation was provided. He was told this by his predecessor, Mr Peers, by the then head teacher Mrs Gare and by Mr Wharpshire, the chair of the governors. Mrs Gare also told him that he had to remain contactable during the day in case he was needed.”
“24. … was required to deal with any security issues or emergencies, for example if he heard an alarm going off in the school, if he was called on the alarm auto-dialler, if the police attended the school site, or if there were intruders. He also had to deal with other matters during the day at weekends, such as dealing with contractors on site, or clearing snow. …”
“25. … was frequently asked to carry out tasks during the school day in the time between his shifts, for example when the hot water ran out, when the toilets were blocked or to clear up when a child had been sick.”
“29. She accepted that security cover was part of the Claimant’s duties, and that this could require duties to be outside normal hours. She said he was living on site, and if he was able to respond, the expectation was that he should respond, because of his proximity. He was asked to provide notice if he was going to be away, because he was the school’s only site controller and he had a residence on the site. If there was an emergency and the Claimant did not deal with it, the Respondent would have sat down with him and considered the circumstances as to why he had not done so.”
“… it is the school’s expectation that [the Claimant] be on-site for the majority of time as his job provides a property on-site at a highly subsidised rate. However, going off-site occasionally for evenings and weekends is perfectly acceptable if notice is given.”
“It is certainly clear that living on site means you may be called upon in emergencies outside of your working hours, but these have been ad hoc and there is no evidence it was a requirement that you must be available to deal with them at all times. When you have been called, time off in lieu has been given to compensate for time… At the hearing you said you had been told you must keep your mobile phone switched on at all time [sic] by the previous bursar, but the panel was unable to find any evidence to support this. [Mrs Featherstone-Wright, the Head Teacher] said you had been told to have your phone with you when not on duty but not 24/7. Therefore there is no evidence to suggest it was a requirement of the role to be contacted 24/7. If you had not answered the phone then someone else on the list would be contacted. It is accepted you are the first point of contact but not the only point of contact.”
“49. … clear from the letter and the conduct of the parties during employment that the Claimant could be required to work 30 hours unpaid overtime per month and also that he was required to be available out of hours to deal with call outs and emergencies.”
“51. … regarded as a deterrent, and he had to remain available at (or within a short distance of) his bungalow, the place determined by his employer, in case he was needed to respond to the alarm, speak to the police, check for intruders or deal with other emergencies. He was expected to carry out patrols of the site to check for intruders.”
“55. … this would have been followed up by the Respondent, who would have sat down with him to consider the circumstances. …”
“59. … the Claimant was required to be available outside his normal working hours both during the school day (between his shifts) and out of school hours to deal with security, emergencies and other matters. His movements were restricted as a result.”
“60. The Claimant’s working arrangement could be described as ‘on call’ working. This is not a term used in either the WTR or the NMWR and, although a useful shorthand, may not be helpful as a tool of analysis. ( Whittlestone …). What needs to be considered is whether, when he was required to be available for work during the period between shifts in the school day and out of school hours, the Claimant was in fact working for the purposes of the WTR and the NMWR.”
“11. … The question is, however, whether they were nonetheless working when waiting to answer the telephone.”
“12. … as an issue of the ordinary use of the English language, it seems to me self-evident on these facts that they were indeed so working. …”
“13. That in the event there may during the middle period of the night be few calls to field is nothing to the point. It is for the employer to decide whether it is economic and necessary to his business to make the facility available on a 24-hour basis. If he does so decide, it is the availability of the facility, not its actual use, that is important to him; and that is what he achieves by the working arrangements described in this case.”
“12. We would venture, for the purpose of the issues which arise in the present case, slightly to expand that summary without, we think, differing in any way from what Judge Reid QC is saying. (1) There are cases where an employee is required during the night to perform certain tasks or undertake certain responsibilities, such as dealing with phone inquiries, as in British Nursing Association … or undertaking the responsibilities of a night-watchman, as in Scottbridge Construction Ltd v Wright[2003] IRLR 21 . If that is the nature of the job the employee is in truth working throughout the period in question, even if actual tasks only come up intermittently or infrequently and even if he or she is free to sleep in the intervals between those tasks. In such cases paragraphs (1) and (1A) of regulations 15 and 16 do not come into play at all: as explained in Burrow Down Support Services Ltd v Rossiter[2008] ICR 1172 , the role of paragraph (1) is to deem the employee to be working in periods when he is in fact not working but is required to be available to work (subject to the two exceptions identified below). (2) In other cases the employee is not required to work but is required to be at or near his place of work and available to work: the usual shorthand for such cases is “on call”, though that term is not used in the Regulations. That is the kind of case where the employee is deemed to be working by paragraph (1) of regulations 15 and 16, but subject to (a) the “at home” exception in paragraph (1) itself and (b) the “sleeping facilities” exception in paragraph (1A). The distinction between the two classes of case may be difficult to draw in some particular factual situations. …”
“87. I conclude that the Claimant was required to be present and remain available to his employer (at his employer’s disposal) overnight and at weekends. …”
“97. … the key question is whether the Claimant was required between his split shifts, during the night and at weekends to perform certain tasks or undertake responsibilities, like the Claimants who dealt with phone enquiries, as in British Nursing Association … or the night-watchman, as in Scottbridge … In these cases, because of the nature of the job, the employee is in truth working throughout the period in question, even if actual tasks only come up intermittently or infrequently and even if he or she is free to sleep in the intervals between those tasks.”
“98. In the Claimant’s case, even though he was at home (and able to sleep) overnight and during weekends, he was required to deal with anything that might arise out of hours. He had significant responsibilities during these periods.”
“99. Being available to respond to security issues and emergencies was part of the Claimant’s duties, that was the nature of the job he was performing. The security of the school site was a key part of the Claimant’s job description and terms and conditions. He was expected to check the site for intruders. His presence was regarded as a deterrent, and he had to remain available at (or very near to) his bungalow to respond to the alarm or deal with other emergencies. He was not permitted to stay away from the school site in the week, and had to give 14 days’ notice so that cover arrangements could be made if he was going to be away at a weekend. He would have been spoken to if he had failed to respond to an incident. 100. In relation to the period between the Claimant’s shifts, he was required to attend the school when called on to deal with matters such as heating and water problems, and cleaning. He had no way of knowing if or when he would be called upon. His site controller responsibilities continued during the period between his shifts. He was working even though he may have been called on only intermittently during these periods to perform actual tasks.”
“101. For these reasons I conclude that the Claimant was working (salaried hours work) for the purposes of Regulation 4 of the NMWR as well as the WTR when he was required to be available between his two day shifts, at night and during weekends.”
“102. … [Ms Wray] was allowed to leave the premises at any time, and would only have have [sic] to deal appropriately, by calling the emergency services for example, if anything untoward occurred while she was there. This very limited responsibility was different from the responsibility which fell on the Claimant for whom the security of the site and the need to deal with alarm calls and other matters out of hours were part of his duties.”
“103. … (In any event, as the Claimant’s home was on or near the school site, Regulation 16 would not have applied to him.)”