“It appears to us that the reason why she was not allocated work was because there was a perception in the mind of Mr Wood-Williams that she was too old for the team that he was trying to put together. We looked to the respondent to show that was not the reason. It could show a non-discriminatory reason if figures for work allocation show no disparity and there was a logical explanation why they insisted a senior solicitor move to offices which were under construction. No such explanation has been given to us and we must therefore conclude that Miss Simpson was discriminated against on the grounds of age.”
“That means that the Tribunal must examine the selection criteria used by the respondent to bring about the dismissal and the application of the criteria to Miss Simpson to determine whether the criteria was fair in the first place and then was applied fairly.”
“Taking into account all these matters, we first of all find that the scoring matrix itself was not constructed in a fair way. Looking at it in the round it appears to be very heavily slanted towards Mr Mackie and Ms Saigal. The respondent had in Miss Simpson an extremely well qualified commercial conveyancer who had 20 years’ experience. The scores she achieved were in a lot of respects lower than Ms Saigal’s. If a financial analysis was undertaken by Mr Wood-Williams, he indicates that he did so, he has been unable to produce any evidence of it and he accepts that most of the assessments in regard to future potential, flexibility and performance were subjective. This was an unfair redundancy selection process. It was designed solely for the purpose of making Miss Simpson redundant. We accordingly find that there was an unfair dismissal.”
“...will seek to establish criteria for selection which, so far as possible, do not depend solely upon the opinion of the person making the selection but can be objectively checked against such things as attendance records, efficiency at the job, experience or length of service.”
“122. The criteria used for selection within the pool must be as objective as possible though some subjectivity is permissible. By using objective criteria the manager dismissing the employees is able to demonstrate, by quantifiable criteria, how a particular person has been selected for redundancy. Where it is sought to say that a particular criteria is fair, e.g. the efficiency of a particular worker, objectivity can be achieved by linking the criteria to appraisal reports carried out during the employment. 123. The Williams case pointed out that it was necessary for the selection criteria to be carried out in a fair manner, so it is important that the criteria are as objective as possible. ...”
“This appears to us to be a much stronger point. As a matter of common sense, it is hard to see how it can be inappropriate for a relatively small company in serious financial difficulty and five employees in a senior management position, to apply the sort of criteria quoted in paragraph 5 above when deciding which of those five senior managers to make redundant. The description of the criteria as ‘wholly subjective’ does not appear to be either helpful or accurate: of course such criteria involve a degree of judgment, but they are none the worse for that. Equally, to object to a criterion because it is ‘based solely on the views of the directors’ does not seem to us to be a fair objection. 20. We are reinforced in this view by observations in the EAT decisions of Ball v. Balfour Kilpatrick Limited (EAT/823/95 ), and Darlington Memorial Hospital NHS Trust v. Edwards and Vincent (EAT/678/95 ), quoted in Morgan v. Wales Rugby Union [2011] ILR 376 , para 32, and, more recent observations in Samsung Electronics (UK) Limited v. Monte-D’Cruz [UKEAT/0039/11/DM ] paras 27 & 29. 21. The Tribunal in this case also criticised the criteria adopted by the Respondent because they were not ‘capable of being scored or assessed or moderated in an objective and dispassionate way’. Just because criteria of this sort are matters of judgment, it does not mean that they cannot be assessed in a dispassionate or objective way, although inevitably such criteria involve a degree of judgment, in the sense that opinions can differ, possibly sometimes quite markedly, as to precisely how the criteria are to be applied, and the extent of which they are satisfied, in any particular case. However, that is true of virtually any criterion, other than the most simple criterion, such as length of service or absenteeism record. The concept of a criterion only being valid if it can be ‘scored or assessed’ causes us a little concern, as it could be invoked to limit selection procedures to box-ticking exercises. 22. We would therefore accept that the Tribunal went wrong on this second point; in our view, the criteria which the Respondent applied when deciding which senior management post to make redundant were unexceptionable.”
“Just because criteria of this sort are matters of judgment, it does not mean that they cannot be assessed in a dispassionate or objective way, although inevitably such criteria involve a degree of judgment...”
“As far as timekeeping is concerned, Mr Wood-Williams accepts that it was a purely subjective assessment by him. The measurement was not in respect of attending the office on time or leaving before time, it was whether those being measured attended meetings. No records of attendees at meetings was consulted, if one existed. Miss Simpson’s evidence is that Mr Mackie was not good at attending meetings and those that he attended he usually attended late. She says that she attended all meetings that she could attend. She has scored 3, which was later increased to 4.”
“Mr Wood-Williams accepts that her file management was excellent but she was not flexible in approaching new systems. The main complaint is that she continued to print out files and been vehemently opposed to scanning. It is not surprising that Miss Simpson did not embrace the new systems imposed by Mr Wood-Williams.”
“It is purely a subjective assessment by Mr Wood-Williams [for] which he gives no rational explanation why he came to the conclusion that Miss Simpson was only entitled to two [or three] points.”
“...the criteria used for selection must be fair, be properly applied and there must be no reason to doubt the reliability of the information used to apply them.”
“The Tribunal is not entitled to embark on a reassessment exercise. I would endorse the observations of the appeal tribunal in Eaton Limited v King... that it is sufficient for the employer to show that he set up a good system for selection and that it was fairly administered, that ordinarily there will be no need for the employer to justify the assessment on which the selection for redundancy was based.”
“Mr Wood-Williams said that he was unaware that Mr Mackie’s practice certificate was subject to an endorsement by the Solicitors’ Regulatory Authority. Mr Swinburne was aware of this however.”
“We cannot understand the logic behind Mr Wood-Williams’ thinking in respect of this category.”
“(1) The use of a marking system of the kind that was adopted in this case has become a well-recognised aid to any fair process of redundancy selection. By itself, of course, it does not render any selection automatically fair; every system has to be examined for its own inherent fairness, judging the criteria employed and the methods of marking in conjunction with any factors relevant to its fair application, including the degree of consultation which accompanied it. One thing, however, is clear: if such a system is to function effectively, its workings are not to be scrutinised officiously. The whole tenor of the authorities to which I have already referred is to show, in both England and Scotland, the courts and tribunals (with substantial contribution from the lay membership of the latter) moving towards a clear recognition that if a graded assessment system is to achieve its purpose it must not be subjected to an over-minute analysis. That applies both at the stage when the system is being actually applied, and also at any later stage when its operation is being called into question before an Industrial Tribunal. To allow otherwise would involve a serious risk that the system itself would lose the respect with which it is at present regarded on both sides of industry, and that tribunal hearings would become hopelessly protracted. There were therefore strong reasons of policy against allowing disclosure of the retained assessments at this stage, and no special circumstances justifying a departure from that policy.”
“The Tribunal expressed some surprise about this method...but no explanation of why this was done has been given.”
“This was an unfair redundancy selection process. It was designed solely for the purpose of making Miss Simpson redundant.”