"I heard the manager speak to the member of staff about whether or not he had taken his break. The member of staff then reacted in a threatening manner and started throwing things about and swearing. The member of staff was well out of order and was being violent. The manager kept calm [as I have said] and done a good job."
"No enquiry was made as to what motivated Mr Fellows to raise a complaint, which may well have simply have been that he was late back to his own depot because of the time taken by the Claimant to unload. No enquiry was made to establish where Mr Fellows was positioned in relation to the incident between the Claimant and Mr Prince. No enquiry is made as to what specific swear words were used by the Claimant or what Mr Fellows meant by threatening or violent behaviour. No enquiry is made as to what 'thing' or 'things' were thrown around (this goes from plural to singular between the two statements). [As I have already said we have only seen one of those statements and not the other.] On a separate note, no enquiry was made as to what activity it was that Mr Prince required the Claimant to carry out in the ten minutes or so that remained of his shift."
"In addition we did remind ourselves that we must be careful not to substitute our own decision for that of the employer when applying the test of reasonableness."
"It is often easy enough to find some ambiguity or obscurity in a judgment of determination, particularly in the field as difficult and complex as immigration whether facts may be difficult to unravel and the law difficult to apply. If, as occurred in this case, a Tribunal articulates a self direction and does so correctly the review in court should be slow to find it has failed to apply the direction in accordance with its terms, all the more so where the effect of the failure to apply the direction is that the Tribunal will be found to have done precisely the opposite of what it said it was going to do."
"On the evidence we have heard we find that the Claimant reacted to being badgered by Mr Prince to hurry up, not having had a break since 1.00 pm or 1.30 pm and having spent the best part of the last two hours unloading a lorry and moving the stock from the loading bay onto the shop floor on his own. At worst it appears to us he was a bit sharp with his manager, went to hand him the keys, they fell to the floor and he walked off to take his break as instructed. He came back after taking his 30 minute break and worked the last 15 minutes of his shift. As the Claimant said to us, it was an altercation between two grown men showing their feelings. If it was as severe an altercation as it was later portrayed then we are very surprised Mr Prince, even with his stated style of management, did not raise the matter himself but instead had to be approached by his own line manager. Whilst the Claimant in his response to Mr Prince may have reacted emotionally to the pressure he felt that he was under this cannot be said to have contributed to his dismissal."
"SB [Mr Bartlett] asked if TK [the Claimant] threw the keys on the floor. TK replied he said to KP, "
"Hold a meeting with the employee to discuss the problem The meeting should be held without unreasonable delay whilst allowing the employee reasonable time to prepare their case."