"… They [ the three ] then decided that they should cut the overheads of the respondent company by dismissing an employee or employees and they chose the applicant. We accept they decided that they could re-distribute his duties amongst remaining employees and that was the basis of their choice."
"12. We have come to the conclusion that we accept that the respondents decided to remove the applicant's post from their organisation. Although it is true that they were almost simultaneously creating a new post of Retail Manager and that Mr F was engaged seven days after the applicant's dismissal, we are satisfied that that post was a completely different post with different duties and a different level of responsibility. We therefore come to the conclusion that the reason for the dismissal in this case was truly redundancy as the respondents decided that they no longer had a need for an employee of the description of the applicant namely, a Commercial Manager, with the portfolio of duties which he then had."
"13. The applicant gave us some evidence of what he felt he could have urged if the respondents had consulted him about his position before making their decisions. We are satisfied that there were a number of matters which he could have put forward and which he would have done. First, he would have argued that although his post meant fairly substantial outgoings he could and would increase the revenue for the company if left in post and that therefore the net effect of retaining his services would be an improvement of the company's position. Secondly he would have argued that his services should be retained and another employee dismissed, with him taking on extra duties so that if necessary his continuing duties would be enlarged. Thirdly he would have argued that Mr F should not be appointed in the new circumstances and that he should be offered that role with or without other duties and if necessary with a reduction in his remuneration. Fourthly he could have argued that one of the existing two Gold Bond Lottery agents, who between them covered the whole of the country, should be dismissed instead and he should be given that role."
"… We think it very likely that the respondents would have found it necessary to offer the applicant a lower salary despite the consultation. We bear in mind that the respondents had been prepared to create a new post in May 1998 after they had received the applicant's arguments at that time. We do accept that the respondents were genuinely seeking reductions in overheads and that such reductions from their point of view were a more certain way of reducing the deficits than the hope of greater revenue. We do feel that the applicant had a high chance of retaining some employment balancing all the considerations. Bearing in mind on the one hand the high possibility of the applicant having to accept a reduction in salary of some sort, together with the evidence that later in the year the respondents found other cuts by dismissals and that he equally had a high chance of retaining some employment at a speculative level of income we have come to the conclusion that the respondents have shown that he only had a 50 per cent chance of retaining his employment."
"23. … We think in relation to the future loss we also have to bear in mind in coming to a figure the further possibility that the applicant would have been faced with dismissal for redundancy by the respondents because of further cuts. We find that it would be just and equitable in all the circumstances to award him£2,142.00 for future loss which is about twelve weeks at his present rate of loss. The applicant has also lost the security of his continuous service but as the qualifying period has now been reduced to one year he only has to work for that period in his present employment before he is entitled to the protection of theEmployment Rights Act 1996 . We award the conventional figure of£125.00 for that loss. 24. The total Compensatory Award is therefore the interim loss£2,242,92 , the future loss of£2,142.00 and loss of statutory rights of£125.00 , making a total of£4,509.92 less 50 percent which leaves the figure of£2,254.96 . …"
"(1) For the purposes of this Act an employee who is dismissed shall be taken to be dismissed by reason of redundancy if the dismissal is wholly or mainly attributable to- … (b) the fact that the requirements of that business- (i) for employee to carry out work of a particular kind, or (ii) for employees to carry out work of a particular kind in the place where the employee was employed by the employer, have ceased or diminished or are expected to cease or diminish."
"The key word in the statute is 'attributable' and there is no reason in law why the dismissal of an employee should not be attributable to a diminution in the employer's need for employees irrespective of the terms of his contract or the function which he performed. Of course the dismissal of an employee who could perfectly well have been redeployed or who was doing work unaffected by the fall in demand may require some explanation to establish the necessary causal connection. But this is a question of fact, not law."
"Free of authority, we understand the statutory framework of s.81(2)(b) [ the predecessor of section 139(1)(b), in the 1978 Act ] to involve a three-stage process; (1) was the employee dismissed: If so, (2) had the requirements of the employer's business for employees to carry out work of a particular kind ceased or diminished, or were they expected to cease or diminish? If so, (3) was the dismissal of the employee (the applicant before the industrial tribunal) caused wholly or mainly by the state of affairs identified in stage 2 above?"
"The correct approach Like the appeal tribunal in Cowen v Haden Carrier , we started by looking at the statute and construing the words free of authority. Similarly, we have looked at the authorities. Unlike that tribunal, we return to our original approach and conclude first that it was correct, and secondly that no binding authority causes us to abandon that position. We would summarise it as follows: (1) There may be a number of underlying causes leading to a true redundancy situation; our stage 2. There may be a need for economies; a reorganisation in the interests of efficiency; a reduction in production requirements; unilateral changes in the employees' terms and conditions of employment. None of these factors are themselves determinative of the stage 2 question. The only question to be asked is: was there a diminution/cessation in the employer's requirement for employees to carry out work of a particular kind, or an expectation of such cessation/diminution in the future redundancy. At this stage it is irrelevant to consider the terms of the applicant employee's contract of employment. That will only be relevant, if at all, at stage 3 (assuming that there is a dismissal)."
"They then decided that they should cut the overheads of the respondent company by dismissing an employee or employees and they chose the applicant."
"We accept they decided that they could re-distribute his duties amongst remaining employees and that was the basis of their choice. … 12. We have come to the conclusion that we accept that the respondents decided to remove the applicant's post from their organisation."
"In a familiar passage in his speech in Polkey , supra, Lord Bridge referred to the grounds for dismissal specified ins.57(2) of the Employment Protection (Consolidation) Act 1978 , and continued: 'But an employer having prima facie grounds to dismiss for one of these reasons will in the great majority of cases not act reasonably in treating the reason as a sufficient reason for dismissal unless and until he has taken the steps, conveniently classified in most of the authorities as "procedural", which are necessary in the circumstances of the case to justify that course of action. Thus, in the case of incapacity, the employer will normally not act reasonably unless he gives the employee fair warning and an opportunity to mend his ways and show that he can do the job; in the case of misconduct, the employer will normally not act reasonably unless he investigates the complaint of misconduct fully and fairly and hears whatever the employee wishes to say in his defence or in explanation or mitigation; in the case of redundancy, the employer will normally not act reasonably unless he warns and consults any employees affected or their representatives, adopts a fair basis on which to select for redundancy and takes such steps as may be reasonable to avoid or minimise redundancy by redeployment within his own organisation.' Lord Coulsfield continued: "
"If it is held that taking the appropriate steps which the employer failed to take before dismissing the employee would not have affected the outcome, this will often lead to the result that the employee, though unfairly dismissed, will recover no compensation, or, in the case of redundancy, no compensation in excess of his redundancy payment. Thus in Earl v Slate & Wheeler (Airlyne) Ltd[1972] IRLR 115 the employee was held to have been unfairly dismissed, but nevertheless lost his appeal to the Industrial Relations Court because his misconduct disentitled him to any award of compensation, which was at that time the only effective remedy. But in spite of this the application of the so-called British Labour Pump principle ( British Labour Pump Co Ltd v Byrne[1979] IRLR 94 ) tends to distort the operation of the employment protection legislation in two important ways. First, as was pointed out by Browne-Wilkinson J in Sillifant's case, if the Industrial Tribunal, in considering whether the employer who has omitted to take the appropriate procedural steps acted reasonably or unreasonably in treating his reason as a sufficient reason for dismissal, poses for itself the hypothetical question whether the result would have been any different if the appropriate procedural steps had been taken, it can only answer that question on the balance of probabilities. Accordingly, applying the British Labour Pump principle, if the answer is that it probably would have made no difference, the employee's unfair dismissal claim fails. But if the effect of taking the appropriate procedural steps is only considered , as it should be, at the stage of assessing compensation, the position is quite different. In that situation, as Browne-Wilkinson J puts it in Sillifant's case, at p.96: 'There is no need for an "all or nothing" decision. If the Industrial Tribunal thinks there is a doubt whether or not the employee would have been dismissed, this element can be reflected by reducing the normal amount of compensation by a percentage representing the chance that the employee would still have lost his employment.'"
"Counsel submitted that notwithstanding these observations, no distinction should be drawn between substance and procedure, when considering whether Polkey reduction was appropriate. In O'Dea v ISC Chemicals Ltd[1995] IRLR 599 , Peter Gibson LJ had commented, at 604, 24 that the distinction between substance and procedure was controversial, and he had drawn attention to the comments of Knox J in Boulton and Paul Ltd v Arnold[1994] IRLR 532 , doubting: 'whether it is for the Employment Appeal Tribunal to adopt a view that this very well-known and frequently quoted passage in a leading case in the House of Lords does not in effect mean what it says.' And after noting other criticism of what is called a 'predetermined classification of conduct', his Lordship says: 'I do not regard it as helpful to characterise the defect as procedural or substantive, nor in my view should the industrial tribunal be expected to do so, though in fact in the present case the industrial did repeatedly describe the defect as procedural. The fact of the matter is that the applicant lost only one-in-five chance of being retained, and I can see no arguable case that he should have been compensated on the same footing as if he was bound to have been retained but with trade union activities.' The other members of the Court of Appeal agreed. Against the background of these decisions, it was submitted that in the present case, the Employment Appeal Tribunal had misdirected themselves when they said: 'Here, as we understand it, the industrial tribunal were of the view that the system had not been fairly or reasonably applied to the four employees. That seems to us not to be a procedural defect; on the contrary, this went to the heart of the employers' decision to dismiss. We respectfully agree with the industrial tribunal's view that in such case, "there will be no escaping a full award of compensation".' The likelihood that an employee would have been dismissed, even if the employer had not been guilty of the failure which made the dismissal unfair, was a general question; and if there was a degree of likelihood that he would thus have been dismissed in any event, that should be reflected by a Polkey reduction, regardless of how one might categorise the failure, in terms of procedure or substance. It was an error to refuse a tract of evidence on the basis of any such categorisation. Even if one were to draw a distinction between substance and procedure, counsel for the employers submitted that in the present case, of the two grounds for holding dismissal unfair, omission of consultation was 'procedural', whereas the absence of evidence from those who made the markings took one into a field which might be called 'substantive'. If one assumed that enquiry into the possibility of a Polkey reduction was inappropriate in the latter category of cases, there was nonetheless a problem here: the Court of Session had left it open whether there had in fact been any unfairness of that kind. And on the procedural matter of consultation, enquiry into the possibility of a Polkey reduction was plainly appropriate. The proper course would have been to allow the evidence, and thereafter consider whether a reduction was indeed appropriate."
"We are not persuaded that the various expressions of opinion to be found in previous cases are as difficult to reconcile as may be suggested, or as may have been thought when some of these opinions were expressed. If one reads the whole of the final paragraph of the Opinion delivered by Lord Coulsfield in Steel Stockholders (Birmingham) Ltd , it seems to us that he appreciates that the word 'procedural' does not reflect some precisely identifiable category, far less that it represents a category which could be precisely defined in all cases without enquiry into the facts. In broad terms, it appears to us that there will be situations where one can say that what went wrong was 'merely' procedural. Equally, in broad terms, we think there will be situations where one can say that an employee has been deprived of 'something of substantive importance', to use a phrase of Lord Coulsfield's. We see no need to discard entirely terminology of this kind; and while in many cases it may be inappropriate to allocate the particular facts to either category, or to do so without enquiry, it seems to us that a distinction between the 'merely' procedural, and the more genuinely 'substantive' will often be of some practical use, in considering whether it is realistic, or practicable, or indeed 'just and equitable' to embark upon an attempt to construct a hypothesis, enabling one to assess what would have happened, if only it had. If there has been a 'merely' procedural lapse or omission, it may be relatively straightforward to envisage what the course of events would have been if procedures had stayed on track, rather than briefly leaving the track in this way. If, on the other hand, what went wrong was more fundamental, or 'substantive', and seems to have gone 'to the heart of the matter', it may well be difficult to envisage what track one would be on, in the hypothetical situation of the unfairness not having occurred. It seems to us that the matter will be one of impression and judgment, so that a tribunal will have to decide whether the unfair departure from what should have happened was of a kind which makes it possible to say, with more or less confidence, that the failure made no difference, or whether the failure was such that one simply cannot sensibly reconstruct the world as it might have been. It does not seem to us that there is anything very wrong in using the word 'substantive' in connection with this latter situation."