“The current etching line is 20 years old and requires full chemical resistant Personal Protective Equipment to be worn during operation. Due to the aggressive environment causing corrosion, excessive periods of maintenance are required with increasing failure costs. The corrosion is such that there is the risk of a potential collapse of the tanks which would lead to an EHS incident. This could also result in the loss of at least 4 weeks production, due to manufacturing lead time. The loss in sales if such an incident was to occur would be approximately$10M .”
“Damon would like the level probe looked at on the new grain etch line desmut The desmut tank was one of the eight tanks on the new GEL. tank. JNC”
“The probe that I changed was on the ferric tank on 12/1/07”
“ Chris told me that he forgot to turn off the heater at control panel which shouldn’t make difference because they are fitted with level probes but the heater still burnt. He told me there had been smoke from heater. Nobody else there. No supervisor around Chris came and saw me. Not logged on mtce system. Heaters not stock item, went to see Damon. Talked to Damon about it. Found a heater under P Reed’s desk. Not on 29/30 Jan actually on 12/1/07 The whole of the paragraph in the note from “Looked” to “something else” appears to have been originally taken down by Mr. Boyle in the belief that it related to the incident on 29/30 January 2007 , but it seems that Mr. Darke then explained that it related to the earlier incident on12 January 2007 . Looked at level probe, changed level probe for one under P Reed’s desk. But after I changed the probe the tank would[n’t] heat up at all. I went off to do something else. Probe measures temp and level. I’d not come across that type of sensor before.” 12/1/07 Probe I fitted wasn’t in a packet, not sure whether it was new. Temperature display wasn’t reading correctly. Didn’t make any adjustments when fitted probe.”
“6 pm accidentally switched off hot ferric heater. Opened valve on water tank and tank started draining after 5 minutes. Washing castings near the anodic panel. Saw smoke from hot water tank. Flames ~ 8” above level of tank. Both heaters burnt out. Reported to? Might have put a ticket in went to find Andy Dart (Darke), electrician and he came and fitted one heater Think Andy might have reported it. After Jan switched off at both plugs and panel. Told Graham Moxey. Can’t remember speaking to either supervisor.”
“Heater burnt out, couple of weeks before main fire. … The heaters that were taken out the centre core section was blackened not just the top section of the heater. Replaced one heater but took two out. Threw old heaters away. Both heaters burnt. Heaters sat side by side in end of tank. Two slots in plastic at end of tank.”
“I explained to Damon that the heater had burnt out and this seemed similar to fire on old grain etch.”
“When A Dark came to see me he told me the heater had burnt out but for an electrician to describe something as burnt out means that it has failed not that it has caught fire. I interpreted this to mean that the heater had failed but I wasn’t aware that there had been a fire. I didn’t follow this event up.”
“10) new grain etch - 2x heaters replaced hot water tank as old were down to earth and taking out rcd. completed.”
“9) grain etch hot water tank - heater replaced. completed.”
“GRAIN ETCH HOT WATER TANK HEATERS U/S REPLACED ONLY ONE HEATER FOUND NEEDS SOME MORE PRONTO. INFO”
“A. … that is what my statement says at that time, yes. Q. So that’s how it looks, isn’t it? A. Yes. Q. That’s probably right? A. I would think so, yes. Q. That reference to ‘changing something’, they were looking to replace level probe, could mean they were going to fit a different kind of level device? A. I would think so, yes.”
“The hot water tank will not turn off when the water level is low, this has already caused a fire and could happen again. Grain Etch.”
“Bruce Hunt, continuous improvements mgr (manager) post cast Ian McGill, manufacturing engineer was on a Kaizen event, asked me to put a ticket in because tanks weren’t heating up quick enough. Second Kaizen: Ian McGill - manufacturing engineer Graham Moxey - operator Ian Harris - manufacturing engineer Said that heater element wasn’t very Good. Ticket 02.02.07 I initiated first Kaizen event. 2 day - 30.11.06 - Chris Palfrey 01.12.06 - Martin Leaman Second event - 1&2/02/07.”
“Q. Whatever the details were, this incident demonstrated to you and to everyone who received Mr. Hughes’ e-mail that the Therm-o-level wasn’t a fail-safe device, didn’t it? In other words, when it failed, it didn’t fail in such a way that the heater went to a safe condition of being on? A. Well, yes, but our understanding was that it should be a fail-safe device. It should fail - if the plug had corroded, the heater should stop working, you know. Q. Yes, if the plug corroded so that a connection was broken, you’re saying with a fail-safe device, that would mean the heater would stop working? A. Yes. Q. What this incident showed you was that the heater didn’t stop working? A. Our understanding was that it should be a fail-safe device. It became apparent that it probably had issues around its integrity as a fail-safe device. Q. So it became apparent that it wasn’t? A. Well, there were concerns about its integrity as a fail-safe device. Q. Well, it was clear to you - A. Our confidence in it as a fail-safe device. Q. It was clear to you it hadn’t failed safe on that occasion? A. Yes, it was clear then.”
“Q. So, putting those two together, there was an obvious risk of a fire? A. Well, that’s where we disagree, because at the time I did not believe that there was a risk of a fire. Had we believed there was, we wouldn’t have released the equipment. Q. Well, did you not think there was a chance that the operators would not follow their procedures? A. No. Q. You thought they would? A. Yes. Q. Exactly, yes. A. Because we had an incident, so they would follow them. Q. So you believed there wasn’t a risk of fire because you believed that the operators would follow their procedures? A. And we had an engineer working on the problem, yes. Q. Well, while the engineer was working on the problem, you didn’t have a solution, so on the electrical/mechanical side, that was still under investigation, but I understand that you decided that the operators carrying out the procedures properly was sufficient to guard against fire? A. Correct. Q. That remained the position until the major fire? A. Correct.”
“A. ... I can only keep repeating to you that the safety culture in the business is extreme, and I can give you examples where I have shut equipment down, the alloy furnaces at the alloy plant were shut. Last year we had an incident at the Hampton plant where four of the inspection lines, I shut those down because we had an accident on one of them and so I shut all four of them down, so we could be sure that we didn’t have risk on the other three. I can only say to you had we been aware that there was a risk, it would not have been ignored. It would have been dealt with and shutting the line down, we have a good history of doing that. We’re not afraid to do that, even at the cost of manufacturing.”
“Rod called Roger Gildersleve who attended plant. Roger and Peter Reed made an investigation into the event which appeared to have happened partly due to electrical/mechanical failure. They may also be partly due to operator procedural/training issues. As we now need to establish root causes and I would suggest the following ownership. Establishing any electrical/mechanical failures R Gildersleve/P Reed Establishing any operator training/compliance issues D Vayle/N Cartwright. You may wish to formally review and discuss the incident and set the timescales for responses, actions and any notifications (major incident) ?? required.”
“On 12 Dec I was on my way home when I received a phone call. Rod Turner rang me and told me that there had been a minor fire in the grain etch area. I came into work. I was surprised. The heaters on the hot water tank had caused a problem. I didn’t look at the heaters, made sure everything was safe, left relevant people to isolate cause and fix problem. At this time all production is going through this piece of equipment. The old line had been shut down. I’m not sure who was working on it from a mtce [maintenance] point but PR was on shift and was dealing with it. I spoke to PR before he finished his shift at 10 pm. The original assumption was it was a level probe problem. PR investigated and found that the probe was operating satisfactorily but he discovered corrosion on the plug and socket. He stripped it down and cleaned it up and re-soldered some of the pins and checked all the other plugs and sockets and then wrapped all the plugs and sockets with heatshrink. This was all done that evening. There was no further formal investigation by plant engineering. I was satisfied that the problem had been found. I didn’t arrange for any additional measures to be put in place.”
“A. ... He [Mr. Reed] would be working through to 10 o’clock because of another project that he was on so he took it on to actually carry out the investigation within the equipment and to find out the cause of the problem within the hot water tank area and, if possible, put a fix in place. I spoke to Peter later in the evening and he told me what he had done, which was he had carried out a systematic, in my opinion, a systematic diagnosis where he had moved the probe into another tank to ensure that it was functioning correctly, which it was, and then he looked further and found that there was a corrosion situation in the plug and socket assembly which connects the probe through the thermolevel control unit.”
“I was firmly of the belief, as were various other people, including, I believe, the health and safety manager, that we had actually found a root cause of the problem and had put something in place to avoid a repercussion of the incident.”
“My understanding was that the fire was caused because the Therm-o-level had failed to operate. Peter Reed had investigated the cause of the fire and worked out what the problem was with the Therm-o-level. No action was required by the Maintenance Team although of course we helped Peter out where we could.”
“It’s possible. Andy is the sort of guy who makes it his business to know about most things. I would be surprised, but things pass by. It’s a busy factory so it’s possible he didn’t get trained. I don’t know.”
“Gentlemen, As you will be aware, last night there was a fire in one of the grain etch tanks. Thanks to the prompt action from Danny Vale, a plant evacuation and a visit from the fire services was avoided. Rapid responses were forthcoming from Plant Engineering and Maintenance. An overview of the events are detailed below. At 17:46 I received a call on the mobile from Danny Vayle Pre finishing supervisor saying that there was a fire on the grain etch line. I made my way to the line calling in on Richard Easterbrook in the Foundry asking him to contact Maintenance as we had a fire on the grain etch line. When I arrived at the line Danny Vayle and the operator (D Lemon) had extinguished the fire which had taken hold in one of the water tanks being emptied. The fire itself being contained in the tank and emanating from the tank heaters. When I arrived the operator (D Lemon) stated that he thought the tanks had a “level cut out” on which is why he did not turn off the heater prior to empting [sic] the tank. (As I understand it the tank is fitted with a ‘level cut out’ but the probe had failed. According to the procedure the operator should also have turned off the heaters prior to emptying the tank The black file containing the procedure was not available on the line but was later retrieved from Plant engineering) Maintenance (M Pardey and M Holmes) arrived shortly afterwards armed with fire extinguishers. I requested the operator to turn off the power to the line which he did. The fire was confirmed to be out and after an inspection of the area and tank with Maintenance (Mark Pardey) it was decided to leave the tank and heaters to cool and allow any fumes to dissipate. I then called Rod Turner to advise him of the incident. Rod called Roger Gildersleve who attended plant. Roger and Peter Reed made an investigation into the event which appeared to have happened partly due to electrical/mechanical failure. They may also be partly due to operator procedural/training issues. As we now need to establish root causes and I would suggest the following ownership. Establishing any electrical/mechanical failures R Gildersleve/P Reed Establishing any operator training/compliance issues D Vayle/N Cartwright. You may wish to formally review and discuss the incident and set timescales for responses, actions and any notifications (major incident)?? required.”
“A. No, I am not saying it wouldn’t have struck me as important, but my perception of risk might have been different to seeing it all in front of me now, rather than bits coming in on a daily basis or weekly basis.”
“Possibly centre tank or one nearer to control panel”
“Q. ... We don’t see any reference in your notes to the use of adhesive heat shrink, do we? A. I don’t know. Q. Well, there are two kinds, aren’t there? There are two kinds of heat shrink, one of which has adhesive and one doesn’t? A. Yes. Q. And one is more expensive than the other? A. Yes. Probably. I don’t know. Q. When you were telling his Lordship about what you understood Mr. Reed to have done, you simply assumed that he had used the adhesive kind? A. I did assume, yes. Q. You had no basis for that assumption, did you? A. No. Q. If you had no basis for that assumption, why did you make it? A. Because I think it’s likely that Mr. Reed being -- he came across as a very competent technician, that he would have used adhesive heat shrink. It’s very rare that you would use any other kind of heat shrink.”
“A. ... You make the solder connection and then you slide the tube over the whole lot, and then you use a heat source to just warm it up. MR. JUSTICE EDWARDS-STUART: What, a hairdryer, as it were? A. Yes, and the tube shrinks and it has adhesive on the inside of the tube usually. MR. JUSTICE EDWARDS-STUART: Yes. A. So that it shrinks tightly around the cable and it also sticks to the cable. MR. JUSTICE EDWARDS-STUART: Yes, I see. A. So, done correctly, it’s a very robust connection. MR. BARTLETT: I think it follows that you agree with the next sentence, which is that if these were insufficient, that is if the soldering wasn’t done well, or if the use of the shrink wrap wasn’t done well, then the connection would have remained susceptible to damage caused by a humid and/or corrosive atmosphere? A. Well, there is quite a lot of ifs there. Q. Yes, there are. They are quite deliberate, because I think the principle is clear, isn’t it? A. Well -- Q. If it wasn’t done well. A. Mr. Reed was an experienced sort of technician working with Howmet. He was familiar with the environment in which the equipment had to operate. I would expect him to be able to do a joint and heat shrink it in a manner which made it a robust connection. MR. JUSTICE EDWARDS-STUART: Sorry, do you want to just pause for a moment. Okay. Carry on. A. My Lord, I would expect Mr. Reed to be in a good position to know and to have completed a good joint on that cable. MR. BARTLETT: You might but we might not, because he’s not a witness. So could you please answer the question instead, which is on a hypothetical basis because he’s not here as a witness, which was if he didn’t do the soldering well or if he didn’t do the shrink wrap well, an in-line soldered connection could have been susceptible to damage caused by a humid or corrosive atmosphere in the grain etch line? A. Yes. Q. Thank you. You were not trying to argue the claimant’s case, were you, when you talked about how well you think Mr. Reed would have done it? A. I don’t think so, no. I was just merely -- I have met Mr. Reed. He came across as a competent technician. Q. Moving on to the next point, it’s right, isn’t it, that solder joints are not flexible so strain on or flexing of a cable can damage a solder joint? A. The actual soldered joint where the action between the two conductors is not flexible, no. So you get a small region which is inflexible. Q. So strain on or flexing of a cable can damage a soldered joint? A. Well, it can, but if you have -- heat shrink provides a robust sort of mechanical basis for that connection. So you are not relying on -- the solder joint effectively provides some of the mechanical strength, but primarily it is for the electrical strength. So the heat shrink would affect -- because it’s got adhesive, if that’s the type of heat shrink he used, which it almost certainly was, the adhesive and the heat shrink provides the mechanical strength of the joint. Q. So your answer is: yes but remember that heat shrink helps with the mechanical strength? A. Yes.”
“... I think that the concept of failure to safety is one that in my experience is, I regret to say, not fully understood, even by some chartered engineers. I think that an ordinary person reading the Therm-o-level document might be led to the expectation that in our terminology this was a fail-safe device when in fact it isn’t.”
“A. The way this incident came out was quite interesting because most people in the first instance when I arrived at Howmet were not aware of it and it was only when I think Mr. Moxey or some gentleman mentioned something and said, oh, there was another incident, so I think this is the context of the incident and was kept quite closely between Mr. Darke and Mr. Palfrey. Q. You do understand, don’t you, Mr. Boyle, just to be clear that if in fact the evidence shows that virtually everybody was aware of it, it follows that the wool has been pulled over your eyes, doesn’t it? Do you see that? A. I don’t know what the evidence - what other evidence you have seen.”
“… will automatically switch heater off and flash the display when the probe is out of liquid. Prevents heater burn-outs, fires or solution boiling, caused by evaporation, leaks or withdrawing probe”
“... included in the device is a safety low level cut out which will switch off the heater whatever the setting should the liquid fall below the probe. ... The probe must be wired correctly to avoid damage. It should be positioned in the tank near to the heater to avoid thermal black overshoot. It should be mounted completely surrounded by liquid ... ... The level cut out operates with the bottom 100 mm of the probe exposed. The probe should not be continually immersed above the red level label otherwise the probe/cable seal can eventually break down under chemical attack. If rise and fall of the liquid due to work loading is excessive or surface agitation causes splashing of the chemical onto the seal/cable then longer or right angle probes should be considered. The unit leaves the works preset for safety cutout to operate on water. However other liquids may require sensor adjustment as follows. Remove the cover by undoing the four plastic screws. Locate the blue preset situated in the top right corner of the main PCB turning this preset clockwise will increase the cut out sensitivity. With the probe immersed the display should remain constant when the probe is withdrawn from the solution the display should flash indicating the heater is switched off. MAINTENANCE The only regular maintenance required is with the probe. Test the level cut out monthly by removing from the liquid. This should make the display flash and turn off the heater load.”
“The high incidence of fires in plating and anodising shops caused by inadequate design and poor maintenance of electrical process heating systems in open tanks needs to be controlled. Fires are especially prevalent where plastic materials are used as a material of construction for tanks, fume exhaust hoods, exhaust fans and ducting. The primary cause is the loss of process liquid level through leakage or evaporation. This lowers the solution level, exposing the hot surfaces of the immersion heater and allowing high temperatures to develop. This is sufficient to ignite the tank walls and fire then spreads to the fume extraction system. Such fires commonly occur during night time and weekends when production operations have ceased. ... A typical process tank layout is shown in figure 1.” ... A typical process tank layout is shown in figure 1.”
“2.8 Preferably the heater should have a built-in device to detect overtemperature of the heater.” and: “5.1 It is necessary to ensure that the process liquid level does not fall and thus expose the hot zone of the heater. This can be achieved through the installation of an automated device such as a float valve which admits water and thus maintains liquid level in the event of uncontrolled evaporation, tank leakage, maloperation or other cause. 5.2 In the event that the level maintaining device becomes inoperative, a low-level sensor positioned above the heater hot zone will automatically disconnect the power supply to the heater and initiate a visual and audible alarm. 5.3 Preferably, the heater should have a built-in over-temperature device incorporated into the low level sensor control circuit as a further safeguard, in the event that the tank low level sensor malfunctions.”
“To an extent I agree with that but it did state that it was designed for use in electroplating shops and similar, which in my view is precisely the application for which it was used. Well actually not quite precisely, but very similar.”
“A manufacturer of products, which he sells in such a form as to show that he intends them to reach the ultimate consumer in the form in which they left him with no reasonable possibility of intermediate examination, and with the knowledge that the absence of reasonable care in the preparation or putting up of the products will result in an injury to the consumer’s life or property, owes a duty to the consumer to take that reasonable care.”
“Q. The next proposition: “Overall Economy Devices’ literature was inadequate as a reference for equipment selection and system design in a safety related application since it did not give detailed information about performance, safety or reliability as would be required by anyone intending to select and rely upon the equipment.”
“... equally the absence of a CE mark need not immediately raise alarm bells because there is an assumption that every electrical product sold in the UK has been checked for safety and complies with the relevant standard. There should be a CE mark, but even if there is not I think it would be reasonable for anyone to assume that a product put on the market by a reputable company would indeed comply.”
“‘safe’, in relation to any goods, means such that there is no risk, or no risk apart from one reduced to a minimum, that any of the following will (whether immediately or after a definite or indefinite period) cause the death of, or any personal injury to, any person whatsoever, that is to say- (a) the goods; (b) the keeping, use or consumption of the goods; ... (e) reliance on the accuracy of any measurement, calculation or other reading made by or by means of the goods, and ‘unsafe’ shall be construed accordingly.” and ‘unsafe’ shall be construed accordingly.”
“(a) that persons and domestic animals are adequately protected against the danger of physical injury or other harm which might be caused by direct or indirect contact; (b) that temperatures, arcs or radiation which would cause a danger, are not produced; (c) that persons, domestic animals and property are adequately protected against non-electrical dangers caused by the electrical equipment which are revealed by experience; (d) that the insulation must be suitable for foreseeable conditions.”
“67. Whatever be the correct approach, I have no doubt that it is critical to a proper analysis to determine whether the knowledge alleged to break the chain of causation or to give rise to a duty to mitigate can properly be attributed to the claimant party. The basis for denying recovery on the first footing is that continuing to operate the production line in the knowledge that the fire detection or suppression system is defective is a voluntary act which can be held to be the cause of the subsequent damage – see per Purchas LJ in Schering at pages 4, 5 and 9 of the transcript of his judgment. On the second basis, the analysis is that it is reasonable to expect the claimant party to take appropriate steps to minimise the consequences of the breach-caused defect of which he has become aware – see in particular per Hobhouse LJ in the County case at pages 858/9. On both bases the act can only be said to be voluntary or the duty to mitigate to arise if the relevant knowledge comes to the attention of the claimant party. The identification of the natural person whose knowledge is appropriate for this purpose will depend upon questions of delegation of duty within the organisation and, in the present context, the system of supervision which Cadbury might reasonably have been expected to have in place. The problem was addressed in these terms in the Schering case by Hobhouse J at page 22 of the transcript of his judgment and by Purchas LJ at page 4 of his judgment in the Court of Appeal. 68. The judge here refers at paragraph 554 of his judgment to the Cadbury management at Monkhill and says of it that it would have reacted very differently to the June 2004 fire had it thought that ADT had given a guarantee or warranty as to the efficacy of the system. However, with respect to the judge, he had made no finding upon the basis of which knowledge of the June 2004 fire can properly be attributed to the Cadbury management. That is unsurprising, given that the point was neither pleaded nor explored at trial.”
“44. Secondly, in order to comprise a novus actus interveniens, so breaking the chain of causation, the conduct of the claimant ‘must constitute an event of such impact that it ‘obliterates’ the wrongdoing…’ of the defendant: Clerk & Lindsell on Torts (19th ed.), at para. 2-78. The same test applies in contract. For there to be a break in the chain of causation, the true cause of the loss must be the conduct of the claimant rather than the breach of contract on the part of the defendant; if the breach of contract by the defendant and the claimant’s subsequent conduct are concurrent causes, it must be unlikely that the chain of causation will be broken. In circumstances where the defendant’s breach of contract remains an effective cause of the loss, at least ordinarily, the chain of causation will not be broken: County Ltd v Girozentrale[1996] 3 All ER 834 , at p. 849 b-c, per Beldam LJ and at pp. 857 f-g and 858 b-c, per Hobhouse LJ (as he then was) ... . 45. Thirdly, it is difficult to conceive that anything less than unreasonable conduct on the part of the claimant would be capable of breaking the chain of causation. It is, however, also plain that mere unreasonable conduct on a claimant’s part will not necessarily do so – for example where the defendant’s breach remains an effective cause of the loss, albeit in combination with the claimant’s failure to take reasonable precautions in its own interest: see, for example, County Ltd v Girozentrale, per Beldam LJ (loc cit). By its nature, reckless conduct by the claimant would or would ordinarily break the chain of causation, though there is no rule of law that only recklessness on the part of the claimant will do so: Lambert v Lewis[1982] AC 225 , per Roskill LJ (as he then was) in the Court of Appeal, at p.252; County Ltd v Girozentrale (supra), per Hobhouse LJ at p. 857, more conveniently discussed below, when dealing with the claimant’s knowledge or lack of it. 46. Fourthly, the claimant’s state of knowledge at the time of and following the defendant’s breach of contract is likely to be a factor of very great significance. For the chain of causation to be broken, the claimant need not have knowledge of the legal niceties of the breach of contract; nor, as it seems to me, will the chain of causation only be broken if the claimant has actual knowledge that a breach of contract has occurred – otherwise there would be a premium on ignorance. However, the more the claimant has actual knowledge of the breach, of the dangerousness of the situation which has thus arisen and of the need to take appropriate remedial measures, the greater the likelihood that the chain of causation will be broken. Conversely, the less the claimant knows the more likely it is that only recklessness will suffice to break the chain of causation.”