“The technical evidence supplied to date is not considered robust enough to implicate the London Plane Tree T4 (T1) to be removed as has been suggested.”
“Engineer has advised that the worst damage isnot tree related and front entrance is underpinned. We need more up to date mons to demonstrate role of T4 particularly post removal of Tree of Heaven T6 and drain repairs.”
“Our client is now advised that they are proceeding to underpin the damaged property. We believe that we have given your client a sufficient amount of time to abate the reported damage. Our file is now closed. Please contact our client directly in the future.”
“Hi Rob I had a message to update you regarding the third party trees. We were unsuccessful in getting agreement to tree removal. We did refer the claim to our recovery unit but on review the prospect of a recovery is too low to pursue as we do not have enough evidence to support our case so the recovery file has been closed. We have had the site visit with our surveyor Mike Hayes and the contractors. The policy holder has provided their excess and mandate and upon receipt of the schedule from the contractor we will be able to proceed with the repairs. If you have any further queries please don’t hesitate to contact me. Regards ...”