‘41. If the interim injunctions as sought by the Applicant (prohibiting the imposition of a credit limit and mandating the Respondent to manufacture Bites under the Manufacturing Agreement) are not granted then it will be hugely damaging to the Applicant and, contrary to the submissions made to me by the Respondent, will in my view be extraordinarily difficult to assess in an award of damages. There is no other Kruger machine in the UK and so the Applicant cannot simply find an alternative manufacturer in the marketplace. The Applicant’s future funding round is dependent upon their continued growth in a volatile and competitive market. The Applicant will suffer irremediable damage which will be extremely difficult to quantify. 42. On the other hand the losses which the Respondent suggested to me it would sustain if it were reluctantly obliged to manufacture the Bites in accordance with the contract and without a credit limit were in my view exaggerated. The figures put forward of several£100k were not credible. Doing my best to assess them I am prepared to accept on current information it is possible that they might reach£90k per annum. If the Applicant was to be unsuccessful at trial it would, in my view, be capable of meeting the Respondent's losses under the necessary cross-undertaking which they are obliged to offer and have offered. I am not persuaded that a cross-undertaking would be meaningless and unenforceable. Whilst the Respondent identified its concern about the Applicant having made a small trading loss of£10,000 in the 7 months to October 2018 this does not lead to the conclusion that the cross-undertaking in damages is inadequate.’
‘It is suggested that the court will have to endlessly supervise the compliance of the contract and the Respondent will be at constant risk of expensive litigation to resolve any alleged contempt of court for breaching the injunctions. I do not believe that to be the case. This is a relatively straightforward contract which has provision within it to resolve most issues.’
‘1. The Defendant shall, pending final judgment or earlier settlement, comply in full with the Manufacturing Agreement between the parties dated5 July 2017 and the Memorandum of Understanding between the parties signed on5 July 2017 by the Claimant and on10 July 2017 by the Defendant, including by doing the following: (a) Manufacturing the food product Perkier Bars according to the Finished Product Specifications set out at Schedule A, at the prices set out in Schedule B (unless and until such prices are changed in accordance with the terms of the Manufacturing Agreement), in such quantities as the Claimant shall order (subject to the +/- 10% variation permitted to the Defendant), and deliver the same to the Claimant in accordance with the delivery dates stipulated by the Claimant (the Claimant to give the Defendant not less than 10 working days’ notice of any required delivery date). (b) Manufacturing the food product Perkier Bites according to the Finished Product Specifications set out at Schedule C, at the prices set out in Schedule D (unless and until such prices are changed in accordance with the terms of the Manufacturing Agreement), in such quantities as the Claimant shall order (subject to the +/- 10% variation permitted to the Defendant), and deliver the same to the Claimant in accordance with the delivery dates stipulated by the Claimant (the Claimant to give the Defendant not less than 10 working days’ notice of any required delivery date); (c) refraining from imposing any credit limit upon the Claimant with respect to the value of the food products ordered by the Claimant; (d) Taking all steps required to adhere to the plan for the launch of new Perkier Bars in Cacao & Orange and Cacao Salted Caramel flavours, as set out in Schedule E; (e) cooperating with the Claimant to launch new products which benefit both parties, and using its best endeavours in relation to the same, as required by paragraph 12, sub-paragraph 7, of the Manufacturing Agreement.’
‘In order to establish that someone is in contempt it is necessary to show that (i) that he knew of the terms of the order; (ii) that he acted (or failed to act) in a manner which involved a breach of the order; and (iii) that he knew of the facts which made his conduct a breach…’
‘The question then arises whether it would have been possible to comply with the order within the deadline if a determined effort had been made to do so. However, defendants who in fact made no serious attempt to ensure compliance with the deadline are not in a strong position to persuade the court that such compliance would have been impossible. As it is, I do not accept that substantial compliance would have been physically impossible. It would have been a substantial task and would have required the commitment of much greater resources… However, the defendants had numerous employees who could have been employed on this task…’
‘It may be that they did not positively intend to breach the order, but they knew that this was the probable (indeed on their own case, inevitable) consequence of the failure to ensure a more determined effort to comply.’
‘The reason why a failure to perform the impossible does not constitute contempt is because it involves no element of choice. A defendant who is ordered to do something impossible will inevitably fail, however hard he may try.’
‘Even in interlocutory matters a party cannot fight over again a battle which has already been fought unless there has been some significant change of circumstances, or the party has become aware of facts which he could not reasonably have known, or found out, in time for the first encounter.’
‘…the best approach for a judge to adopt in the trial of a commercial case is, in my view, to place little if any reliance at all on witnesses' recollections of what was said in meetings and conversations, and to base factual findings on inferences drawn from the documentary evidence and known or probable facts. This does not mean that oral testimony serves no useful purpose – though its utility is often disproportionate to its length. But its value lies largely, as I see it, in the opportunity which cross-examination affords to subject the documentary record to critical scrutiny and to gauge the personality, motivations and working practices of a witness, rather than in testimony of what the witness recalls of particular conversations and events. Above all, it is important to avoid the fallacy of supposing that, because a witness has confidence in his or her recollection and is honest, evidence based on that recollection provides any reliable guide to the truth.’
‘Bites; We are out of stock and need to get back into supply ASAP with inspec product.Purchase Order 1164 for Perkier Bites (re-attached for convenience) is due for delivery on 15/02/19. As we are OOS [out of stock] on all flavours our priority is to get back in-stock ASAP so we can recommence supply to our customers. To assist with this, please arrange to produce 2 pallets (616 cases) of each flavour this week. The balance of the PO [purchase order] is needed for collection as early as possible next week. Please advise.’
‘As far as we are concerned, there is a shortfall in our previous order because a lot of the product is poorly made that it is unsaleable. We’d urge you to start production asap using the film you have on-hand and insuring [sic] the production process is properly controlled so that the product is made and bagged to the standards defined in the QAS which are part of the product specifications, the same quality standard as was achieved in the production of 78,000 bags in November and December.’
‘33… Halo was unable to produce any bites which were acceptable either to Mr Turner or indeed to us. The balls were not forming correctly, and those that did were crumbling and brittle. Mr Turner checked all production records, process settings and even went through the raw materials (he wrongly accused halo of changing the syrup, as he believed it looked different). He accused Halo of substituting ingredients to deliberately sabotage the trial. This was not true, and an extraordinary thing to say… 34. He then checked all further process parameters, but they too were found to matches expectations. Eventually, after 10 hours of attempted production on25th March 2019 , and having caused huge disruption to Halo’s operation, Mr Turner agreed that production attempts should stop for the day as we were going around in circles. No acceptable bites had been produced. The attempts made on that day when recorded and there is a video which it would assist the court to watch. This shows the efforts that Halo made, and the results. Different temperatures for the mix initially inserted into the machine were tried, at the request of Mr Turner, but none produced bites of a quality which was satisfactory. The cohesion of the mixture and the effect on the machine are obvious on this video as they were to those present.’
‘We have stopped production of the Cacao & Orange Bites as the product has not passed Halo’s internal QA inspections, as you know we undertake hourly line inspections at the bagger plus we also check the quality of the product coming of the trays and we are finding that some bites are turning to crumb quite easily. We have taken the decision to scrap 200 kgs of finished bites.’
‘In our meeting, we agreed to work with Halo on a without prejudice basis to modify the recipes and as we’ve pointed out, the process will need reviewing too. The objective is for Bites that are easier to produce to a consistent standard at scale. Based on what we understand, temperature control of the mix plays an important role in how well it runs through the machine.’
‘I’m just out of the factory with the team as we have been working on the Caramel bites. Today has been exhausting and frustrating as we have had no success with recipe V5A, despite numerous variation and iterations, which we agreed should be the starting point for the redevelopment work. We have tried reducing boil temperatures And testing different level of dates but the work had either been very wet and balls not formed or formed balls which as soon as you apply any pressure shatter into little pieces. I think we have exhausted options around the V5A unless we can look at different ingredient percentages or changing the ingredients. Do you have any thoughts around this? Is there anything you would like us to try? We have Wolfgang from Kruger coming over on Wednesday to see if he can help us on the equipment and if there is anything that can be improved from that perspective.’ 42. ‘Halo has no flow of production in the GFT, because the binder is too stable and sticky. When some stuff is moved through the system, it sticks into the cavities and will build a second or third time “overpressure”. That force eats our fingers/rollers fast.’ 43. There were then some photographs of the machine’s rollers, and in particular the fingers on them, which had been substantially worn away. Mr Sander continued: ‘That is the recipe, but even the machine still works with to [sic] little airflow… this incorrect installation exists since my last visit.’ 44. Mr Sander made clear that the installation of the stamps was also wrong and that Halo would need a new roller to feed the machine. He continued: ‘A free-falling, crumble mix is the main recipe/material design to feed the GFT perfectly.’
‘Following on from the communication with James and Wolfgang’s visit you have probably realised we have some disagreement with our customer Perkier. Perkier just won’t except that the recipe will not work in the GFT and are inferring that there is an issue with the equipment. We don’t believe this to be the case, we think it has been very clear from the start what will and won’t work in the GFT. We want to make this clear to Perkier and need your help, I have attached a slightly more forceful report which we have taken from the recent communications, would you be able to transfer to Kruger headed paper and resend to us a report from Wolfgang’s visit.’
‘The rollers in the GFT 0401 are designed to run for a minimum 8,000 hours and should be changed annually. The rollers seen have only been used for 450 hours showing that there has been significant damage to the fingers with the abrasive nature of the recipe causing erosion. K&S wish it noted that this issue is serious due to the fact that it could be an indicator for foreign body contamination. The fingers are shown below measuring less than 10 mm illustrating just how much foreign body contamination must have occurred. … The recipes developed for the machine are simply not what the machine was designed for. The dense nature of the mix, high levels of big fruit particles and abrasive nature of nuts are all contrary to producing a free-flowing mix which is essential for this machine to process the mix properly and consistently. Recommendations: 1. A new binder should be developed with a lower BRIX target to enable the homogenous mix to be more free-flowing and not become too stable in the hopper… 2. Future recipes need to be developed using similar size particulates (especially smaller fruit chunks) and less abrasive materials i.e. soft and nuts (cashews) or soft fruits. 3. New feeding rollers will have to be purchased due to the erosion of the rollers on the GFT caused by the recipe not filling the cavities and friction building up in the hopper. For food safety reasons, continuing within an erosive recipe causing this much damage to the fingers is not acceptable…’ (Emphasis in original.)
‘In cases of wear and tear, particularly of wearing parts, it is necessary to decide whether the part will remain fully functional until the next inspection date. Even if there is only some doubt about the continued use of components, it must undergo proper repair or replacement immediately. … Components made of rubber or plastic must be examined exactly and must be replaced if they show any dimensional deviations due to material swelling or shrinking, if there [sic] any changes in hardness or damage to the surface (e.g. cracks or porosity).’
‘The operating safety and service life of the machine depends to a crucial extent on the required inspection and service intervals being observed and the necessary work being carried out properly.’
‘In addition to any planned maintenance program, whether there is a risk of product contamination by foreign bodies arising from equipment damage, the equipment shall be inspected at predetermined intervals, the inspection results documented and appropriate action taken.’
‘Our main concern of the original report here is at point 3, concerning the wear of the fingers, as our understanding at this point is that not just the recipe caused the high amount of abrasion to the rollers but mainly the wrong handling of it. As the preparation of the mix includes the heating of the binding agent, which in turn leads to lower viscosity, our strong suspicion is that an increased batch size compared to what was tested is the main problem. When starting production, the batch may still be warm and runny. Over time though, the parts of the batches that are used later will already have cooled down and set, which leads to less flow inside of the machine which, in turn, highly increases the abrasiveness of the mix and the wear of the rollers. This means, in our opinion the preparation process is something that must be considered as a factor that influences efficiency and wear and adaption [sic] will lead to improvement.’
‘As far as the wear of machine parts is concerned: The wear of the fingers is inevitable and its form was a consideration throughout the design process of the machine. All parts that have contact with the product throughout the production process within the machine are FDA certified and food save. Consumption of eroded particles does not cause any danger to human health. Especially when it comes to the rollers, tiny particles that may be eroded will not be digested by the human body. Also, in the unlikely event of bigger chunks getting into the product, those would be metal detectable. The machine was designed to produce food, making it a priority for us to ensure that there are no safety issues.’
‘K&S is optimistic that minor modifications to both recipe composition as well as preparation process will help improve the material flow inside of the machine, Decreased wear of the machine parts and increase production efficiency. Therefore, K&S would be happy to help in the near future by visiting the production sight [sic] again to provide advice on the machine parameters and preparation process to increase efficiency and decrease wear. Our strong wish is to get together with all parties involved in order to find a mutually satisfying solution for the current issues.’
‘It is my opinion that the recipe, manufacturing process and equipment are contributing to excessive wear of the plastic mixing fingers resulting in a significant risk of contamination of plastic into the cereal balls. It is noted that the Perkier Foods product is made up of a combination of a densely abrasive mix of fruit and nuts. This combination in my opinion poses a significant risk of contamination to the product as pieces of plastic could make their way into the finished product.’
‘We also want to purchase the machine and hope to be in a position to place an order very soon. We had expected everything to be settled by the end of this week but it seems it will take 1-2 weeks longer.’
‘For us, there are currently only 2 scenarios: (1) The machine stays until at least the end of this year (be it through longterm rental agreement or purchase) (2) The machine is picked up and returned to Germany on Monday, October 28… Our rental agreement to end of December can be offered for 3000/week for nine weeks or until the end of January for 2850/week for 14 weeks. Please let me know your decision soon, as we have to inform the forwarder regarding the pick-up on Monday.’
‘Our understanding of our agreement with Joerg is that we will rent the GFT until Thursday 31st October when we will know the outcome of the negotiation and then either (1) Purchase the GFT in Corwen and potentially trade in the Halo GFT if it becomes Perkier property (2) Come to a longer-term rental agreement for the GFT to give Perkier and Wholebake security of supply/production for Perkier bites until our dispute is resolved with Halo. We anticipate a longer term rental to run to end 2020.’
‘Perkier will underwrite the extension of the GFT for this week and next week at 3000 euro p/week. We are negotiating with Halo a settlement next week and we hope this will be successful – if we are not negotiating a longer term rental with K&S till the end of 2020 to give security of production and Perkier security of supply.’
‘We had a good discussion with Jorge this morning… Jorge will be making a new offer next week for a longer-term rental agreement (hopefully) offset against the cost of the machine, to end 2019 or end Jan 2020.’
‘You will see that the balls with bigger dates did not turn out well, whereas the balls that look good tend to have smaller date pieces inside. In the hopper view video, you will see how the mix sticks on the distribution rollers that are supposed to sprinkle the mix into the cavities. The cavities in turn were not or only rarely completed (see compression video).’
‘Please confirm you will conduct small batch trials on 29th/30th April with smaller dates pieces and potentially adapting the binder to have less crystallised sugar and trial agave if this appears to help.’
‘The biggest disappointment to me is Perkier! They are still modifying the recipes and process! These have been changing every day since we started! I was under the impression that the bites were a production product, have been in production at Halo and so on, but it seems they are still developing the products… Hopefully, they will eventually settle on a set of recipes and process.’
‘22. My visit to Wholebake established to my professional satisfaction that Cacao & Orange Bites can be commercially manufactured in a way that produces a food that, in relation to possible contamination with pieces of plastic from the Kruger machine, is compliant with the food safety obligations to which food manufacturers are subject. It is also my view that the other flavours of Bites manufactured in the same way would be similarly compliant. The recipes for Bites manufactured at Wholebake differ to varying degrees to those at Halo. In my opinion these differences in isolation do not make a significant difference to the abrasiveness of the mixtures. 23. The Kruger & Salecker GFT 0400 BBT machine installed at Wholebake differs in some respects from that installed at Halo. The Halo machine was installed with distribution rollers with one finger per segment, the one at Wholebake with two. The moulding mechanisms are identical. The manufacturer has stated that the Halo machine is suitable for the production of bites. The Wholebake machine has been in use for production of bites for 112 hours at the time of my visit and the fingers on the distribution rollers showed no sign of wear, with the fine lines left by the machining process during manufacture still visible. This contrasts with the fingers on the Halo machine which after 450 hours of production were reduced to little more than a third of the original length. 24. A feature of the manufacturing process at Wholebake is the short time between the final mixing of ingredients and the moulding of the Bites which is at most eight minutes. This means that the mix is still warm (above 34° C) and does not have time to cure. When produced the bites are very delicate and require a 40 minute curing time to become sufficiently robust to be handled. This contrasts with my understanding of the process employed at Halo prior to the cessation of production work, due to the larger batch size, parts of the mix would be partly cooled and partly cured prior to moulding. In my opinion this is the key difference between production at the two sites and it is clearly shown in the videos referred to [in] Mr Tague’s Affidavit dated19 July 2019 and Dr Turner’s Affidavit dated16 August 2019 . 25. Material worn from the fingers of the Halo machine during production will have been present in the Bites produced at Halo. Erosion by abrasion by its nature produces tiny particles which, in my opinion, would not result in the Bites being unsafe. All commercially manufactured foods which come into contact with moving plastic components of the production machinery will contain such particles to a greater or lesser degree. It [sic] the unlikely event of larger piece is becoming detached these would be picked up by inspection or metal detection. 26. Bites containing pieces of plastic from the finger is large enough to cause injury could be considered unsafe and those containing smaller pieces could be considered unacceptable for human consumption for reasons of contamination. No evidence has been produced to show that either has occurred.’
‘The recipe is used are different and this could account for the different flow characteristics of the mix, as could the time elapsed between the mixing of the syrup with the dry ingredients and its passage through the machine. As far as the Cacao and Orange Bites are concerned, reducing the percentage of peanuts and the size of the date pieces would result in a mix that was, in the absence of binder, marginally less abrasive and could have a better flow characteristic. The mixing fingers of the Wholebake machine in a different configuration. At Halo they are set in pairs in Wholebake they are set in fours. This may also contribute to a better mixing performance at Wholebake and possibly less stress being placed on the plastic mixing fingers. It was jointly agreed that the combination of a modified recipe, processing method and slightly different equipment could result in a safer method of manufacture. This would need to be validated if this was to be piloted at the Halo operation.’
‘12. I understand that the new distribution rollers had been in use at Halo for between 40 and 50 hours. Photographs of the rollers are shown in figures A19 to A22. Mr Crew agreed with me that these rollers showed more signs of wear after between 40 and 50 hours use than the equivalent rollers that had been in use at Wholebake for 112 hours (Figures 8.2 to 9 of my original report) making bites to the modified recipes. Wear is caused by abrasion between the mix and the fingers on the rollers. The rollers at Halo are rotating at a higher speed than at Wholebake. The larger batch size results in the later parts of each batch being cooler and having more time for the setting process to advance then at Wholebake.’
‘It is my opinion that the new Salted Caramel Bites used in conjunction with the process and equipment observed means that the product can be manufactured safely and satisfactorily by Halo to the new recipe. The substantive reason for this improvement appears to be the changes made to the recipe from the court ordered recipes to the new recipes used at Wholebake. The new recipe appears to have altered the mixing characteristics, rheology, set up and final stability of the product. There may also be a contributory factor due to the changes made in the method of processing and the modification of the blue mixing fingers.’
‘Because the Bites are produced in a batch process, the syrup will be in a different stage of hardening at any given time and coats the inside of the equipment. This means in any production cycle (i.e. batch) they will be well formed balls at the start of production, which deteriorates to crumbs the longer the production run as the clogging in the machine builds over time as syrup sets.’