“‘I don’t think I am part of IISL anymore’ ‘but I’m not part of IISL anymore’ ‘i have done something wrong…’ ‘I don’t understand it and that’s the problem.’ ‘…i don’t think he expects me to be around when he gets back…’ ‘i can’t believe i’ve messed this up and i don’t even know what i’ve done.’ ‘things went off track right from the morning.’ ‘we did some work then we explored Boston.’ ‘[we] didn’t have dinner…just this weird conversation for 4 or 5 hours outside in the f***ing cold’ ‘i don’t know what to do. i don’t want to give up on this, but he’s already given up on me. i thought we were going to do big things’ ‘i don’t even know what he was saying’ ‘apparently i don’t understand integrality so there is nothing iisl can do with me.’”
“The sad and unfortunate situation has occurred during an otherwise productive research, teaching and LSE alumni engagement trip to the US, which I have spent a rather extraordinary amount of time this week trying to resolve. I look forward to discussing it with you when I return to the LSE on Thursday.”
“Many thanks for coming to discuss your version of the events that took place whilst you were in Seattle. I … would … like you to please keep the events that happened in Seattle confidential. I also feel that at the current time, it would not be appropriate to request TAs from the current MiM cohort. If you have any other suggestions, please could you discuss these with me.”
“I feel that I have given everything I can give to the LSE and the Department of Management, and at this point, I feel I can give no more.”
“…On a more sobering note I want to acknowledge how shocked I was with Miss D’s behaviour. I was so excited to work with her as you have spoken so highly of her and she always came across with positive, high energy. Unfortunately this week she was incredibly unprofessional and a far cry from the behaviour I have to expect from an LSE representative. Even as we spent the early morning hours as you tried to calm her she refused to engage or be constructive in any way. I am at a loss to explain her actions but can only hope that she is able to work through them and get back to the positive, impactful person I trust she can be…”
“I am reaching out to express my incredible disappointment in the LSE’s treatment of Dr Piepenbrock based on the unsubstantiated, malicious allegations of one of the LSE’s former students, Miss D. I was a witness in Seattle on November 15 2012 when Miss D suffered what would best be described as an emotional breakdown when Dr Piepenbrock respectfully and sensitively rejected her inappropriate advances. Her rejection by Dr Piepenbrock initiated a malicious and fallacious campaign to destroy Ted’s reputation …”
“Of my MIM colleagues that I have been in touch with, no one is shocked to hear what has happened…”
“In terms of taking matters forward, we have taken advice from our HR department. If you are willing, we feel it would be most appropriate for you to discuss the options available to you with Kevin Haynes, the head of legal and compliance at LSE.”
“It is my hope that by writing to you and others in the department that I will be able to ensure that this situation is dealt with in a manner that is appropriate for the severity of the transgressions.”
“We have been advised that a situation arose when you were in Seattle. At the current time, we are not aware of the facts of the matter. Please make contact with me on your return to the UK so that we can discuss the matter with you.”
“A sad and unfortunate situation has occurring during an otherwise productive research, teaching and LSE Alumni engagement trip to the US, in which I have spent a rather extraordinary amount of time and energy this week trying to resolve. I look forward to discussing it with you when I return to LSE on Tuesday.”
“His version of the story was that [Miss D] had become dependent on him, & became hysterical when it looked as if he was leaving her. He mentioned three episodes. The first was in the summer when [Miss D] was having problems completing her dissertation & he suggested she had another supervisor. The second was in this trip in Boston & third was in Seattle. He suggests that this is a consequence of problems in her family & difficulties with her father. He sees her mother as contributing to [Miss D] having these episodes in Boston & Seattle. He emphasised that he always sought to make it clear that he was not free to have a relationship with her & for this reason invited her to spend Thanksgiving with his family. He mentioned that the third person was shocked & alarmed by [Miss D’s] behaviour in Seattle & that he made it clear that he still had a duty of care for her in ensuring that she was able to fly home from Seattle. He gave me two emails: one from [Miss D] that talks about problems at home & one from the third person in Seattle. This is the gist of our conversation – which gives a very different account from that of [Miss D].”
“Dear Ted, Many thanks for coming to discuss your version of the events that took place whilst you were in Seattle. I understand that a note recently went out to MiM students regarding a nomination with regard to yourself for the Business Professor of the Year awards. It transpires that [Miss D] was omitted from that e-mail. I am not sure how this occurred, but I would like to suggest that great care is taken over what is sent out, and to whom, at the current time. I would also like you please to keep the events that happened in Seattle confidential. I also feel that at the current time, it is not appropriate for you to request TAs from the current MiM cohort. If you have any other suggestions, please could you discuss these with me. Yours, Gwyn”
“Dear Gwyn, I am writing to you from India, having spent a rather productive week conducting research and lecturing to over 300 senior executive and LSE Alumns. Regarding an email that was apparently sent to the MiM students last week, I can assure you that I was unaware of, and therefore had nothing whatsoever to do with any note to any MiM students regarding any award. I did not commission any such note, I did not compose any such note, nor did I define the recipient list for any such note. I would imagine that there is likely to be a rational, honest explanation for the omission of any MiM student or students on any email and am therefore disappointed to have received your admonition. As always, I look forward to resolving this with you at your earliest convenience when I return to LSE on Monday. Kind regards, Ted”
“Many thanks for the conversation today. I greatly value your support and mentorship. The MiM students have requested that I attend their graduation ceremony and I would very much like to attend as the person responsible for re-integrating them for their capstone MiM course, supervising over 40 of their MSc dissertations and launching them back into the ‘real world’. I do believe that we can work together to create a win-win for all stakeholders involved, while mitigating any low-probability, high-consequence events.”
“Dear Ted, I do sympathise with your predicament & am waiting guidance on how we can best proceed. I hope to have this soon & be able to discuss this with you later this week. Gwyn”
“I feel that I have given everything I can to the LSE and the Department of Management, and at this point, I feel I can give no more.”
“…I asked her to contact you in future, though she is very concerned about inaccurate news being spread about her and the alleged incident. I explained that these kinds of matters should be kept confidential, not least because no judgment has been made. She understood, but is clearly angry, and I think feeling betrayed by Dr Piepenbrock (my words, not hers). I said we would remind Dr Piepenbrock to keep this matter confidential when we approach him about this case. She considers him to be manipulative and liable to offend again…”
“Dear Dr Piepenbrock, I am sending this email on behalf of the School in my capacity as a member of the School’s Anti-Harassment Panel. The school has received a formal complaint from [Miss D] in which she makes an allegation of harassment by you in November 2012. On this occasion I have been asked to take this forward and will do so with the assistance of Joanne Taplin-Green. In accordance with the agreed procedure I would be grateful if you could confirm within three working days that you have no objection to either myself or Joanne Taplin-Green taking on the role of investigators. Under the School procedure for anti-harassment it is required that an investigation is carried out which consists of a series of interviews. Both parties have the right to be interviewed in the presence of a trade union representative or a friend. These interviews will then form the basis of a report which is submitted to the Director of HR for their consideration. Full information on this process can be found on … It is appreciated that this can be an anxious time for all concerned and the intention is to start the process as soon as possible early in the New Year and submit the report to the Director of Human Resources in January 2013. I would be grateful if you could confirm receipt of this email.”
“Please note that at this meeting you have the right to be accompanied by a work colleague from within the LSE community or a trade union representative. I understand from an email I have received from your wife that you are currently off work with an acute stress reaction. In my email response to your wife I have clarified that I cannot enter into communication with any party but yourself…”
“There was nothing in [Miss D]’s statement and interview to suggest the motivation making this complaint was malicious or vexatious. Indeed [Miss D] appears genuinely distressed at what is alleged to have taken place in November. Unfortunately, without having an opportunity to interview Dr Piepenbrock or to have Dr Piepenbrock’s agreement to respond directly to questions by email it is not possible to bring this investigation to a conclusion. This is a far from ideal situation that only prolongs the anxiety for all parties concerned.”
“There is nothing in [Miss D]’s statement and interview to suggest that the motivation making this complaint is malicious or vexatious. Indeed [Miss D] appears genuinely distressed by what is alleged to have taken place in November 2012. However, without having had an opportunity to interview Dr Piepenbrock or have Dr Piepenbrock’s direct agreement to respond to questions by email this investigation remains unresolved. In the circumstances it leaves this Investigating Officer with no alternative but to pass the matter to the Director of HR for his attention.”
“…unfortunately, due to a prolonged absence on sick leave, it proved impossible for the investigator to complete the investigation as there was no opportunity to interview you either face-to-face or through responses to email questions. As a result, the investigator felt that, although the investigation was unresolved, he had no alternative but to forward an investigation report based on the evidence available, given the length of time that had elapsed and the uncertainty of the situation for those involved. Under the appropriate School procedure, I am required to form a judgment as to whether the case should be upheld and, if so, whether it should be referred for action under the formal disciplinary procedure. I am also required to inform both parties of my judgment. While efforts have continued to meet with you or otherwise obtain your direct response to the complaint, this has not proved possible to date, nor does it appear that such information will be received in the near future or indeed on any reasonable timeframe. Communications have been received on your behalf from your wife and from your lawyers. I have also received information from individuals known to you which were supportive of your position – although in the absence of any evidence from you directly this information cannot be established with any certainty. It is my view that I must now make what decision I can on the complaint, taking account of the evidence actually available to me. It would be unfair for both parties to prolong the uncertainty any further, particularly when there is no clear or certain timescale for obtaining further information which would assist my deliberations. The nature of the complaint is such that the two critical witnesses are Miss D and yourself. While others may be able to give evidence of some relevance to the complaint, this evidence in itself could not corroborate or disprove the allegations. On the evidence available to me, I cannot rule that the claim is necessarily without foundation. However, in the absence of clear corroborating evidence on either side and crucially any response from you, I cannot evaluate or test further the available evidence. I do not consider that the evidence available to me is such that the complaint must be upheld. I therefore consider that the only decision I can properly form on the complaint is that it is ‘not proven’ – that is, that I do not have evidence which either proves or disproves the claim to my satisfaction. As a result, I have decided that disciplinary procedures should not be invoked against you. I should add that, given the highly unusual nature of this case, the evidential difficulties described above and in a desire to be as fair as possible to both parties, I have submitted all the evidence and other material to the School’s legal advisors who have also advised me on the text of this reply. As there is no appeal stage under the modified procedure being used to consider this complaint, the matter is now closed. I am writing in identical terms to Miss D.”
“5. Conditions a. All those approached by the complainant for advice must protect that person’s identity. Any disclosure can occur only with the express permission of the complainant. Also, the identity of the alleged harasser must not be revealed to any other person. b. If the formal part of the procedure is chosen, then the identity of the complainant shall need to be disclosed to the alleged harasser. The investigator must check with the complainant that this is understood before any such disclosure is made. Once this understanding is confirmed, the investigator shall make clear the need to respect confidentiality to all those involved in the investigation (i.e., the complainant, alleged harasser, any witnesses, and trade union representatives or colleagues chosen to accompany either the complainant or alleged harasser). … 8. Making a complaint a. A formal written complaint using the form … must be submitted to a member of the Anti-Harassment Panel no later than three months after the alleged incident/s has occurred or within one month of the conclusion of an unsuccessful informal resolution. The complaint should explain the reasons for the complaint and provide all available evidence. 9. Investigation a. As soon as the complainant and alleged harasser have consented to the appointment of investigators or if no response is received normally within three days of informing the complainant and alleged harasser, the appointed members will begin their investigation. The investigators will carry out the investigation as quickly as reasonably possible and normally within twenty working days of the date of receipt of the written complaint. The complainant and alleged harasser will be advised in advance of any extension to this period with the reasons for the extra time. … d. The complainant will be interviewed first and the alleged harasser interviewed second. Both parties have the right to be interviewed in the presence of a trade union representative or a friend.”
“Confusing history and seems quite preoccupied – route seems to be is under a significant stress (correlates with CP [chest pain]) and thinks this is linked …. Poor eye contact, seems v preoccupied. Not eating/sleeping well. Low. External factors involved, didn’t divulge details.” ii) A review took place on28 April 2010 when the record includes: “Not wanting to mention specifics but an external source is the main problem (individual and now feels facing a ‘whole institution’). This is affecting his wife as well. Discussed medication and talking therapy options – prefers latter.”
“Mood similar but has not felt so troubled by things. Decided not to follow through counselling for now.”
“Mood has taken a hit due to an accusation by a very troubled student who came to depend on him too much emotionally. Since last week has been unable to get out of bed. Not sleeping at night and sleeping in day but waking unrefreshed. Panicky and anxious. No appetite – feels sick. Persistent headache. Thoughts of suicide but ‘too much to live for – wife and son’. Mood was better before this started. Sounds like student had a form of emotionally unstable personality disorder from what he has said. LSE has decided to dismiss him ‘although they know he has done nothing wrong’ to avoid a lawsuit from her American parents …. Tearful and poor eye contact through latter part of consultation. No psychotic features … long chat. Normal reaction to a very stressful event.”
“…In recent weeks particularly his mood has dropped considerably and he is now experiencing a quite nasty depressive illness. He feels downhearted and pessimistic and finds it almost impossible to get any enjoyment out of life. His appetite is poor in that he says that he eats to be sociable. His concentration is poor and he spends many hours ruminating. His sleep is being disturbed, leading to a virtual reversal of the diurnal rhythm and which he tends to stay up all night – ‘I go to bed when the sun comes up’. He gets up in the afternoon in order to pick his son up from school. His strong attachment to his wife and son are an important factor in mitigating his suicidal thoughts. He denies any plans or intent to harm himself. His suicidal thoughts really take the form of thinking that it is as though he does not really fit very well in the world. By this he is referring to the fact that he thinks just don’t seem to work out very well for him. He is in fact a quite extraordinary person. He has had a number of careers in which he has risen to the top on each occasion. …He said that the pattern is that he works phenomenally hard, rises to the top, and then things unravel for one reason or another. On the few occasions I have now seen Ted he has very much needed to talk and unburden himself of his anxieties. Hence, I have not been able to explore the details of these events in any great detail or indeed the detailed history of his mood changes. However, this pattern does certainly give the appearance of cyclical mood changes. The pattern is unusual in that there seems to be sustained periods of years of a high level of activity and achievement, followed by some kind of collapse. I have offered him antidepressant medication and explained the options and side-effects, etcetera, he is a bit circumspect about this but I think it would be wise of him to take medication. In recent weeks the depressive symptoms have become established and the prognosis would be better in the long run if the course of this illness could be shortened…”
“…previously stated in writing that Dr Piepenbrock’s illness was precipitated by severe stress resulting from his employer’s handling of accusations of harassment by a former student. The illness has been worsened by ongoing stress resulting from the fact the employer does not seem to have taken sufficiently active steps to resolve the situation … Dr Piepenbrock has indicated that he is willing to discuss how occupational health might be involved in this. He is not well enough to attend a meeting in London at present to alternative arrangements need to be made to facilitate this. …He is currently significant impaired by his illness and requires adequate time to formulate his response (to the results of the grievance procedure).”
“I have not found it easy to help him for a number of reasons. Firstly, he has a depressive illness (F32.2) but he does not want to take antidepressant medication. Secondly, he does not want to consult more frequently than every couple of weeks, which has made specific psychological intervention difficult to provide. He has not been very responsive to even quite simple advice. For example, his daily pattern has been to stay up most of the night and sleep during the day. Obviously I have suggested that it would be better for his mood to stay up during the day and get out into the daylight. It is as if he feels that he does not want to have treatment because he thinks that his difficulties have been caused by how the LSE have mishandled the accusations made against him. Subsequently the LSE has also not resolved his grievance. Also, the LSE have not yet proceeded, as it said it would, with an occupational health assessment. … Most recently my relationship with Ted and his wife, Sophie Marnette, has become somewhat strained. This is a very unusual case. …I think Ted does have a significant affective disorder, this episode of depression having been precipitated by the events at the LSE last year. …I have wondered whether one might consider this to be an unusual form of a bipolar mood programme with a very long wavelength, as it were. Or, more likely, it may simply be that he is a very high functioning person who is prone to depressive episodes particularly when he feels wrong or treated unfairly. So, as it stands at the moment, I think this problem now needs to be resolved by occupational health which the LSE said they are going to arrange. …it seems also that there is a limited amount I can do to actually help Ted because he does not seem to want active treatment. …I think he is quite ill and potentially at risk.”
“I want to let you know that Ted has now been at his new job for just over three months. Although it is not in his chosen profession (a tenured research-based academic), it is a desperately-needed income, and it has finally gotten him up and interacting with the world again. He still however, struggles with depression and is unable to go into the office every day. It appears that you and Dr Amies were right, when a rather deep depression lasts as long as it did, there seems to be residual sustained lock-in effects and one has a lower threshold for depression going forward. I am just happy that he is away from that terribly abusive organisation, and we can hopefully begin the long road to recovery…”
“Dr Piepenbrock alleges that [Miss D] made a specific threat to ruin his career. He became aware that she had made adverse comments or a complaint about his conduct to the LSE. He was uncertain about the nature of her comments. The reaction of colleagues in the LSE caused him concern that she had made an allegation of sexual assault. He became aware that emails were being exchanged about him that work colleagues and others had seen. In my experience, UK universities treat allegations of sexual impropriety or similar boundary violations by senior staff with the utmost seriousness. Such allegations can lead to serious disciplinary consequences and disgrace. Therefore, it is inevitable and foreseeable that the type of experiences described by Dr Piepenbrock were likely to have caused him considerable anxiety and had the potential to precipitate a clinically significant psychological reaction. If the employer had been notified of Dr Piepenbrock’s previous history of depression … then the foreseeability of significant psychiatric injury was even greater. Dr Piepenbrock acknowledges that he felt stressed out and angry during the weeks after he returned from the USA until he was notified of the December formal complaint. He reports that he finally ‘snapped’ on12 December 2012 after learning of [Miss D]’s formal complaint. The stress was further increased by additional delay before he received the full details of the complaint. Subsequently, Dr Piepenbrock was unable to engage with the investigation of the complaint for health reasons. The matter was dealt with in July 2013, with the conclusion that the complaint was not proven. There followed a series of grievances as well as disputes about accessing an Occupational Health opinion, which no doubt further prolonged the stresses experienced by Dr Piepenbrock. I conclude that the above workplace experiences described by Dr Piepenbrock caused him severe stress. Dr Piepenbrock alleges that [Miss D]’s complaints were malicious. She circulated her first complaints to students and colleagues. Such behaviours (assuming Dr Piepenbrock’s account to be correct) would also constitute a foreseeable cause of psychological harm to an academic responsible for face-to-face teaching and one to one dissertation supervision with students. In view of the foreseeable stress likely to be caused by nature of [Miss D]’s complaints, it was imperative, from a clinician’s perspective that the investigation of these matters should have been dealt with in a prompt, efficient and definitive manner in accordance with the university’s policies. The importance of this point is enhanced by the fact that the complaint had been circulated by [Miss D] outside of the Complaints/HR Departments, causing Dr Piepenbrock further apprehension, distress and embarrassment. In my clinical opinion, if there were unnecessary and preventable delays in addressing the original concerns and complaints raised by [Miss D] and Dr Piepenbrock, this would have increased the apprehension and stress that he experienced. If there was a preventable failure to contain [Miss D]’s complaint within the required protective boundaries of confidentiality, this failure also exacerbated and perpetuated the stress caused to Dr Piepenbrock. If such inefficiencies or deviations from policy did not occur or resulted in only minor delays, then the exacerbating effect was correspondingly small. This will be a matter for thorough factual investigation by the Court.”
“MR HOGARTH: Are we speaking here of an unexpectedly severe result when faced with a certain situation or are we speaking of an unexpected result? A. We are speaking about a severe result that other people might not anticipate because they don’t understand the nature of his personality and therefore the result may be unexpected from their perspective, not understanding him fully and not having the sort of information that would allow a psychiatrist, you know, putting it all together to come to that formulation.”
“359. A striking feature is the rapidity of onset. The GP on 18.12.12 records his PHQ-9 score as 8/27, with a note to say this is prior to his being told the LSE will not support him. On the same day, after being told, his PHW-9 is noted to be 25/27. This is bizarre in several respects. The PHQ-9 is meant to be a measure of depression, not psychological upset. I have never before encountered a GP administering the test twice on the same day, which probably reflects the Claimant’s ability to get people to do what he wants. Repeat testing on the same day is pointless because depression does not change so rapidly. This raises the question of who asked for it to be administered twice? Was it in fact administered twice, or scored by the Claimant, recalling how he felt before? The text says he has been unable to get out of bed since last Wednesday. If the Claimant gave two versions of the test on the same day, it does seem to be a calculated attempt to establish the cause of his distress. In any event, the GP describes it as a normal reaction to a very stressful event. I agree with the GP.”
“… Where the claim meets that requirement, and the quality of the conduct said to constitute harassment is being examined, courts will have in mind that irritations, annoyances, even a measure of upset, arise at times in everybody's day-to-day dealings with other people. Courts are well able to recognise the boundary between conduct which is unattractive, even unreasonable, and conduct which is oppressive and unacceptable. To cross the boundary from the regrettable to the unacceptable the gravity of the misconduct must be of an order which would sustain criminal liability under section 2.”
“11. To this observation I should add a few of my own. As Baroness Hale put it in her speech, harassment is left deliberately wide. Section 7, to which I have referred, points to elements which are included in harassment, namely alarming or causing distress. Speech is also included as conduct which is capable of constituting harassment. The definition of ‘course of conduct’ means that there must be at least two such incidents of harassment to satisfy the requirements of a course of conduct. It is also in my judgment important to note that a civil claim is only available as a remedy for conduct which amounts to a breach of section 1, and so by section 2 constitutes a criminal offence. The mental element in the offence is conduct which the alleged offender knows, or ought to know, judging by the standards of what the reasonable person would think, amounts to harassment of another. It seems to me that what, in the words of Lord Nicholls in Majrowski, crosses the boundary between unattractive and even unreasonable conduct and conduct which is oppressive and unacceptable, may well depend on the context in which the conduct occurs. What might not be harassment on the factory floor or in the barrack room might well be harassment in the hospital ward and vice versa. In my judgment the touchstone for recognizing what is not harassment for the purposes of sections 1 and 3 will be whether the conduct is of such gravity as to justify the sanctions of the criminal law.”
“(1) There are no special control mechanisms applying to claims for psychiatric (or physical) illness or injury arising from the stress of doing the work the employee is required to do (para 22). The ordinary principles of employer's liability apply (para 20). (2) The threshold question is whether this kind of harm to this particular employee was reasonably foreseeable (para 23): this has two components (a) an injury to health (as distinct from occupational stress) which (b) is attributable to stress at work (as distinct from other factors) (para 25). (3) Foreseeability depends upon what the employer knows (or ought reasonably to know) about the individual employee. Because of the nature of mental disorder, it is harder to foresee than physical injury, but may be easier to foresee in a known individual than in the population at large (para 23). An employer is usually entitled to assume that the employee can withstand the normal pressures of the job unless he knows of some particular problem or vulnerability (para 29). (4) The test is the same whatever the employment: there are no occupations which should be regarded as intrinsically dangerous to mental health (para 24). … (7) To trigger a duty to take steps, the indications of impending harm to health arising from stress at work must be plain enough for any reasonable employer to realise that he should do something about it (para 31). (8) The employer is only in breach of duty if he has failed to take the steps which are reasonable in the circumstances, bearing in mind the magnitude of the risk of harm occurring, the gravity of the harm which may occur, the costs and practicability of preventing it, and the justifications for running the risk (para 32). … (14) The claimant must show that that breach of duty has caused or materially contributed to the harm suffered. It is not enough to show that occupational stress has caused the harm (para 35).”
“It is foreseeable injury flowing from the employer's breach of duty that gives rise to the liability. It does not follow that because a claimant suffers stress at work and that the employer is in some way in breach of duty in allowing that to occur that the claimant is able to establish a claim in negligence…”
“Many, alas, suffer breakdowns and depressive illnesses and a significant proportion could doubtless ascribe some at least of their problems to the strains and stresses of their work situation: be it simply overworking, the tension of difficult relationships, career prospect worries, fears or feelings of discrimination or harassment, to take just some examples. Unless, however, there was a real risk of breakdown which the claimant's employers ought reasonably to have foreseen and they ought properly to have averted there can be no liability.”
“With regard to the issues of foreseeability and remoteness the following propositions can be established from that review of the cases: (1) In considering, in the context of the common law duty of care, whether it is reasonably foreseeable that the acts or omissions of the employer may cause an employee to suffer a psychiatric injury, such an injury will not usually be foreseeable unless there were indications, of which the employer was or should have been aware, of some problem or psychological vulnerability on the part of the employee – Hatton. (2) That approach is not limited to cases of the Hatton type but extends to cases where the employer has committed a one-off act of unfairness such as the imposition of a disciplinary sanction – Croft and Deadman (also Grieves). (3) However, in neither kind of case should that be regarded as an absolute rule: Hatton contains no more than guidance, and each case must turn on its own facts – Hatton itself, but reinforced by Barber and Hartman. (4) In claims for breach of the common law duty of care it is immaterial that the duty arises in contract as well as tort: they are in substance treated as covered by tortious rules [8] – Walker, Hatton. In order to establish whether the duty is broken it will be necessary to establish, as above, whether psychiatric injury was reasonably foreseeable; and if that is established no issue as to remoteness can arise when such injury eventuates. (5) In claims for breach of the Malik duty, or of any other express contractual term, the contractual test of remoteness will be applicable – Deadman.”
“‘Whether it was reasonably foreseeable to the reasonable man – whether a reasonable onlooker, or, in the context of the present case, a reasonable gas fitter employed by the defendants to work in the plaintiff's house – is to be decided, not on the evidence of psychiatrists as to the degree of probability that the particular cause would produce the particular effect in a person of normal disposition or customary phlegm, but by the judge, relying on his own opinion of the operation of cause and effect in psychiatric medicine, treating himself as the reasonable man, and forming his own view from the primary facts as to whether the chain of cause and effect was reasonably foreseeable: see per Lord Bridge in McLoughlin v. O'Brian[1983] 1 AC 410 , 432C–D. The good sense of the judge is, it would seem, to be enlightened by progressive awareness of mental illness: per Lord Bridge at p. 443D.’”
“Hi Saul As it has been a little while since I met with you and Gwyn to discuss future possibilities for me to continue to serve within DoM, I was hoping to meet up for a coffee or a drink before the end of term. I finish my GMiM teaching next Friday evening, and will travel abroad after the MiM graduation on 19 December. Let me know what day/time works best for you. Kind regards Ted”
“Sounds like a good idea. This past few weeks has been a whirl and travelling a lot. We need to discuss Istanbul too…”
“Dear Saul and Joanne, Unfortunately I need to end my employment with the department because I am no longer able to work with Dr. Piepenbrock. I have been on the payroll as a TA for MG446, the strategy course on the GMiM programme; however, my full role was Research and Outreach Associate, a position that Dr. Piepenbrock along with other professors in the department proposed this past July. I understand that the proposal did not go through, but Dr. Piepenbrock encouraged me to stay on and perform the role to prove that it would add value to the department- which, if things went well, could translate into a real full time position for me. Ted was invited to Boston the week of November 12 to be a guest speaker for two seminars at MIT. He has also been developing a research relationship with the Virginia Mason Medical Centre (VMMC) in Seattle, which was further developed through MiM dissertation research. In addition, Ted has created a network of people that he knew from his research work with Boeing that he calls The International Institute for Strategic Leadership (IISL); the final part of the trip was to have a summit with this group. I was to join Ted on this trip to collect contact with the MIT LGO programme to explore a possible joint research programme with LSE, and to help develop the research relationship with VMMC. Additionally, I would get a chance to explore employment opportunities with VMMC in the event that I was unable to secure a job at LSE. On the first night in Boston, Ted tried to make me admit that I had feelings for him- he asked me if it was normal for two people to spend so much time on park benches, and whether I didn’t think something special was developing. He told me that I have a beautiful body. He kept giving me excessive compliments and pressured me into saying good things about him- then asked me if my former French boyfriend had ever said such nice things about me. He made me say a shortlist of ‘coolest guys I know,’ and I felt pressured to say that he would be on it; then he said that only two women were on his shortlist, and implied that they were me and his wife. Ted also said that I had to empathize with him in his ‘situation,’ for ‘having an amazing family and an amazing work colleague.’ He said that he tried to act as ‘a proud father’ as a model to control the situation, but that it wasn’t fully effective. For most of this I didn’t know how to respond and so didn’t say anything, which made him angry. He started telling me that I’m ‘damaged’ and will never be able to achieve my aspirations in life because I can’t open up to people- that I’d never go as high as I have been when working with him. He told me that I’m unstable and destructive, and that he has talked to other people about how I use feminine behaviours to get control over men and that I have a need to control everything in my life. He accused me of putting on lip-gloss and perfume, and for fixing my hair ‘so that it looks pretty.’ He uninvited me to his seminar at MIT, but then called my hotel room the next day to tell me that he’d ‘be proud to teach with me.’ I went along, only to have him tell me afterwards how unstable and destructive I am, and that he was finished with me. He said he’s discovered a second, destructive person in me in the past 24 hours and that he wanted to know where the ‘cool kid’ he’d hired had gone. He said that I’m an actress and that I’m lying and pretending to not know what I have done wrong and refused to tell me. Then he left for the hotel and I didn’t follow. I called my mom in tears and she called him at the hotel to try to find out what was going on-he tried to tell her that there was nothing going on and kept praising me and telling her that I’m a ‘star.’ I was going to leave and go to my family in NY, but decided that the professional decision would be to finish the trip and end my employment upon the expiration of my contract at the end of November. I thought it would be better to back out slowly by finding another job and not alarming him (I’m already in the interview process with a research/strategy advisory think tank in NY). But things blew out of control. We arrived in Seattle around 11pm on Wednesday. We were picked up by Mike Wargel, an ‘IISL fellow’ whom Ted knew from his time doing research with Boeing. Though it was late, Ted insisted that Mike and I go up to his hotel room to ‘start the summit.’ Ted began by asking Mike to discuss how he has grown so much through being a fellow in IISL, and how he was able to get over a lot of problems from his past, how he realized his own self worth. I was expected to reciprocate, but their conversation had clearly been scripted and this made me angry so I said nothing. Mike told me that Ted has suggested that we had similar experiences in our childhood- I know that they wanted me to tell my life story, but I refused to say anything. I was exhausted, jet-lagged and frightened- I realized that now I was in a very bad situation, alone in a hotel room with these two men. Ted then told Mike that I now hate Ted’s guts (I never said these words- he was referring to a angry look on my face), and that something had happened between us- that we had both hurt and insulted each other very badly. Mike explained that he had been in a similar situation with Ted- that he had been accused of betrayal, but to this day wasn’t clear on what he had done wrong. I asked why Ted was the authority and asked ‘why do you think you know so much about people that we can’t even see ourselves?’ Mike laughed and said, ‘I know, and I just keep finding out that this guy is always right,’ to which I responded ‘that’s not what I just said.’ This started a discussion about how Mike never questions Ted, never pushes back on what he says. Eventually he asked Mike to step out so we could discuss the details of ‘the problem-’ I told Ted that I didn’t think I could work with him anymore, but that I would just disappear and nothing would be said about what happened. However, Ted said that I’d lost his trust because I’d called my mother- he said that this was the behaviour of an unstable person and that I’m unpredictable. Then he mocked me horrifically, miming a crying baby and saying that I wouldn’t be able to get through life by always running to mommy. Although my mother had only asked him what was going on, he insisted that she had accused him of things and threatened him (I know that she did not do this). Ted ended up threatening to ruin my reputation, telling me that I would not be allowed to meet the other IISL people in Seattle because I would take everything down. He yelled that he won’t stand for mediocrity as he was leaving the hotel room. I followed him saying that I wanted to talk to Mike again, but he pulled the door shut on me as I was trying to open it. I started booking a flight to NY, realising that I needed to get the hell out. Then Mike came back alone and I told him of Ted’s threats to ruin my reputation (I was pretty frantic and upset at this point). Mike was totally confused, because he said that all Ted wanted was for me to stay. He told me that Ted goes off on him somethings, and has even accused him of betrayal, but that he has learned to just take the beating even though he has no idea why. Mike explained that he then looks at Ted’s actions, how he is so generous and takes care of him and has helped him get a job. He was still confused, because I kept pleading for him to convince Ted that I would just leave quietly and that no one would hear of what happened- and to prove it, I refused to tell Mike any of the details of what had happened in Boston. He went back up to talk to Ted, because Ted had apparently sent him down to convince me to stay. They both came back, and Ted told me flat out that I was a liar about his threats- that he never said any of those things. He kept calling me a liar. He said that he’s only trying to help me because I’m spiralling downwards. I told him that I wasn’t spiralling down- that I was standing up. I told him that our versions of reality were completely incompatible and there was no way that I could work with him anymore. He told me that I was free to leave, that no one was stopping me- so I opened my computer to book a flight to NY. He got angry and said that ONE of us was willing to have a mature conversation and told me to close my computer. He told me that I had to come back to work on Monday, or everyone would be suspicious. I started to say that I would be willing to do that, but just until the end of Nov; but then he switched again and said that he didn’t trust me, that I would be the crazy version of myself and it would all come down to a battle between our reputations and that he wasn’t worried because his reputation is STERLING, but everyone knows about how I manipulate people. Then my family called and he said that he was willing to give me privacy and left to wait outside my room. My family helped me book a flight, and I went out to tell Ted and Mike that I was leaving for NY and that I would finish the conversation with them over Skype. But they didn’t leave- Ted and Mike kept waiting outside my door. My family had the hotel call a taxi for me to get to the airport and requested that hotel security come to escort me down to a taxi. Ted stayed in the hall, and very calmly and evenly told security that he was responsible for my safety, and that he had to make sure that I would get to the airport safely. Then he said, ‘I am sorry [Miss D] and I hope you get home safely.’ It was insane how calm he was after his prior threats and aggressive behaviour. I have not had any contact with him since; another member of IISL tried to call me on Skype (which I didn’t not (sic) answer), and emailed me to let me know that he was there if I needed to chat. I did not call him. I had originally had no intention of making any of the events in Boston known, but Ted’s threats an erratic behaviour have forced me to do so. I truly regret that things have come to this. I appreciate that you have taken the time to read this. Thank you, [Miss D]”
“Name of the person making the complaint: [Miss D] Name(s) of the alleged harasser(s): Dr Theodore Piepenbrock Nature of the complaint – this should include a description of the behaviour and why it is felt to be unacceptable, date(s) and location(s) of the occurrence. I have been on the payroll as a TA for MG446, the strategy course on the GMiM programme; however, my full role was Research and Outreach Associate, a position that Dr. Piepenbrock along with other professors in the department proposed this past July. I understand that the proposal did not go through, but Dr. Piepenbrock encouraged me to stay on and perform the role to prove that it would add value to the department-, which, if things went well, could translate into a real full time position for me. Ted was invited to Boston the week of November 12 to be a guest speaker for two seminars at MIT. He has also been developing a research relationship with the Virginia Mason Medical Centre (VMMC) in Seattle, which was further developed through MiM dissertation research. In addition, Ted has created a network of people that he knew from his research work with Boeing that he calls The International Institute for Strategic Leadership (IISL); the final part of the trip was to have a summit with this group in Seattle. I was to join Ted on this trip to collect contacts with the MIT LGO programme to explore a possible joint research programme with LSE, and to help develop the research relationship with VMMC. Additionally, I would get a chance to explore employment opportunities with VMMC in the event that I was unable to secure a job at LSE. On the first night in Boston (November 12), Ted tried to make me admit that I had feelings for him- he asked me if it was normal for two people to spend so much time on park benches, and whether I didn’t think something special was developing. He told me that I have a beautiful body. He kept giving me excessive compliments and pressured me into saying good things about him- then asked me if my former French boyfriend had ever said such nice things about me. He made me say a shortlist of ‘coolest guys I know,’ and I felt pressured to say that he would be on it; then he said that only two women were on his shortlist, and implied that they were me and his wife. Ted also said that I had to empathize with him in his ‘situation,’ for ‘having an amazing family and an amazing work colleague.’ He said that he tried to act as ‘a proud father’ as a model to control the situation, but that it wasn’t fully effective. For most of this I didn’t know how to respond and so didn’t say anything, which made him angry. He started telling me that I’m very selfish and that I am ‘damaged’ and will never be able to achieve my aspirations in life because I can’t open up to people- that I’d never go as high as I have been when working with him. Ted also used information about my family that I had shared in confidence with him. He told me that this is why I cannot open up to others, and that I’m like a butterfly that is always getting squashed by a boot- but that he could help me keep ‘the boot’ away. He then told me that I’m unstable and destructive, and that he has talked to other people about how I use feminine behaviours to get control over men and that I have a need to control everything in my life. He accused me of putting on lip-gloss and perfume, and for fixing my hair ‘so that it looks pretty.’ He uninvited me to his seminar at MIT, but then called my hotel room the next day to tell me that he’d ‘be proud to teach with me.’ I went along, only to have him tell me afterwards how unstable and destructive I am, and that he was finished with me. He said he’s discovered a second, destructive person in me in the past 24 hours and that he wanted to know where the ‘cool kid’ he’d hired had gone. He said that I’m an actress and that I’m lying and pretending to not know what I have done wrong and refused to tell me. Then he left for the hotel and I didn’t follow. I called my mom in tears and she called him at the hotel to try to find out what was going on-he tried to tell her that there was nothing going on and kept praising me and telling her that I’m a ‘star.’ I was going to leave and go to my family in NY, but decided that the professional decision would be to finish the trip and end my employment upon the expiration of my contract at the end of November. I thought it would be better to back out slowly by finding another job and not alarming him (I’m already in the interview process with a research/strategy advisory think tank in NY). But things blew out of control. We arrived in Seattle around 11pm on Wednesday, November 2014. We were picked up by Mike Wargel, an ‘IISL fellow’ whom Ted knew from his time doing research with Boeing. Though it was late, Ted insisted that Mike and I go up to his hotel room to ‘start the summit.’ Ted began by asking Mike to discuss how he has grown so much through being a fellow in IISL, and how he was able to get over a lot of problems from his past, how he realized his own self worth. I was expected to reciprocate, but their conversation had clearly been scripted or planned to get me to speak- this made me angry so I said nothing. Mike told me that Ted has suggested that we had similar experiences in our childhood- I know that they wanted me to tell my life story, but I refused to say anything. I was exhausted, jet-lagged and frightened- I realized that now I was in a very bad situation, alone in a hotel room with these two men. Ted then told Mike that I now hate Ted’s guts (I never said these words- he was referring to a angry look on my face), and that something had happened between us- that we had both hurt and insulted each other very badly. Mike explained that he had been in a similar situation with Ted- that he had been accused of betrayal, but to this day wasn’t clear on what he had done wrong. I asked why Ted was the authority and asked ‘why do you think you know so much about people that we can’t even see ourselves?’ Mike laughed and said, ‘I know, and I just keep finding out that this guy is always right,’ to which I responded ‘that’s not what I just said.’ This started a discussion about how Mike never questions Ted, never pushes back on what he says. Eventually he asked Mike to step out so we could discuss the details of ‘the problem-’ I told Ted that I didn’t think I could work with him anymore, but that I would just disappear and nothing would be said about what happened. However, Ted said that I’d lost his trust because I’d called my mother- he said that this was the behaviour of an unstable person and that I’m unpredictable. Then he mocked me horrifically, miming a crying baby and saying that I wouldn’t be able to get through life by always running to mommy. Although my mother had only asked him what was going on, he insisted that she had accused him of things and threatened him (I know that she did not do this). Ted ended up threatening to ruin my reputation, telling me that I would not be allowed to meet the other IISL people in Seattle because I would take everything down. He yelled that he won’t stand for mediocrity as he was leaving the hotel room. I followed him saying that I wanted to talk to Mike again, but he pulled the door shut on me as I was trying to open it. I started booking a flight to NY, realising that I needed to get out as soon as possible. Then Mike came back alone and I told him of Ted’s threats to ruin my reputation (I was pretty frantic and upset at this point). Mike was totally confused, because he said that all Ted wanted was for me to stay. He told me that Ted goes off on him somethings, and has even accused him of betrayal, but that he has learned to just take the beating even though he has no idea why. Mike explained that he then looks at Ted’s actions, how he is so generous and takes care of him and has helped him get a job. He was still confused, because I kept pleading for him to convince Ted that I would just leave quietly and that no one would hear of what happened- and to prove it, I refused to tell Mike any of the details of what had happened in Boston. He went back up to talk to Ted, because Ted had apparently sent him down to convince me to stay. They both came back, and Ted told me flat out that I was a liar about his threats- that he never said any of those things. He kept calling me a liar. He said that he’s only trying to help me because I’m spiralling downwards. I told him that I wasn’t spiralling down- that I was standing up. I told him that our versions of reality were completely incompatible and there was no way that I could work with him anymore. He told me that I was free to leave, that no one was stopping me- so I opened my computer to book a flight to NY. He got angry and said that ONE of us was willing to have a mature conversation and told me to close my computer. He told me that I had to come back to work on Monday, or everyone would be suspicious. I started to say that I would be willing to do that, but just until the end of Nov; but then he switched again and said that he didn’t trust me, that I would be the crazy version of myself and it would all come down to a battle between our reputations and that he wasn’t worried because his reputation is STERLING, but everyone knows about how I manipulate people. Then my family called and he said that he was willing to give me privacy and left to wait outside my room. My family helped me book a flight, and I went out to tell Ted and Mike that I was leaving for NY and that I would finish the conversation with them over Skype. But they didn’t leave- Ted and Mike kept waiting outside my door. My family had the hotel call a taxi for me to get to the airport and requested that hotel security come to escort me down to a taxi. Ted stayed in the hall, and very calmly and evenly told security that he was responsible for my safety, and that he had to make sure that I would get to the airport safely. Then he said, ‘I am sorry [Miss D] and I hope you get home safely.’ It was insane how calm he was after his prior threats and aggressive behaviour. I have not had any direct contact with Ted since. Another member of IISL, an employee of the Virginia Mason Medical Hospital, tried to call me on Skype on the morning of November 15 when I was at the airport in Seattle waiting for my flight to New York. When I did not answer, he sent me an email with the subject ‘Colleague’, with one line saying that he was there if I needed to chat. I did not call him. On Thanksgiving (November 22), I received an email from Ted’s nine-year-old son telling me that he was sorry that I could not join his family for Thanksgiving dinner (I had originally been invited), and that he wanted to share exciting news- that the director of the movie he was auditioning for was flying out to meet him the following week. Given that I had only met Ted’s son once, I thought it unlikely that he would thought to have sent this email on his own… and found it extremely bizarre and disturbing given Ted’s completely inappropriate behaviour the prior week. Any steps taken to stop the harassment. (Note: it is useful for the investigator to be aware of any action taken by you. However, if action has not been taken, this shall not prejudice your claim. After Ted first became upset with me on Monday evening (November 12), he had me fairly convinced that I had done something very wrong, although he refused to tell me what it was. The one very clear step that I made to stop the harassment was on Wednesday night in Seattle when I told Ted that I could not work with him anymore. I also think it was a clear sign to stop when I told him that I was leaving for New York and would not speak to him anymore that night- though he kept knocking on my hotel room door and waiting around in the hallway, which prompted my family to call the hotel security to escort me down to a taxi.”
“Complainant: [Miss D] Alleged Harasser: Dr Theodore Piepenbrock Witnesses cited during the initial stage of the investigation: Dr Mike Wargel*, IILS Fellow. Other people named during the investigation: Ms Joanne Hayes*, Department of Management. *As there has not been an opportunity to interview Dr Piepenbrock a decision has been made to delay sending a request to interview Dr Wargel and Ms Hayes. However, this may need to be reviewed if no response is received from Dr Piepenbrock. The complaint: [Miss D] alleges that Dr Piepenbrock behaved towards her in a way that was inappropriate and unprofessional when she accompanied him on a work related visit to the US. This cased [Miss D] distress and resulted in [Miss D] terminating her employment with the School earlier than previously agreed. Timetable of events: Correspondence with [Miss D]:11/12/2012 formal complaint received from [Miss D]12/12/2012 email sent acknowledging receipt of the complaint and asking for confirmation that [Miss D] is happy with the composition of the investigating team16/12/2012 email received from [Miss D] containing additional information17/12/2012 email sent to [Miss D] acknowledging her email and stating that I note her concern but that there is little that I can do regarding the use of social media, however if issues came to light as part of this investigation then they will be reported to the relevant authorities07/01/2013 email received from [Miss D] containing further information: security report from the hotel and a copy of an email sent to [Miss D] by Dr Piepenbrock’s son08/01/2013 [Miss D] interviewed by Skype (recording made of this interview)11/01/2013 email sent to [Miss D] informing her that Dr Piepenbrock is currently unwell and not available for interview and that this is going to delay completion of the investigation25/01/2013 email sent to [Miss D] containing the transcribed interview for her approval26/01/2013 email received from [Miss D] with her amendments to the interview and signature28/01/2013 email sent to [Miss D] acknowledging receipt of her amendments to the interview19/02/2013 email sent to [Miss D] informing her of the continued delay in the investigation Correspondence with Dr Piepenbrock:12/12/2012 email sent to Dr Piepenbrock informing him that a formal allegation of harassment had been made and asking him for confirmation that he is happy with the composition of the investigating team - no email response received03/01/2013 email sent to Dr Piepenbrock informing him that a copy of the paperwork will be with him with the next few days and asking him for his availability in attending a meeting - no email response received09/01/2013 email sent to Dr Piepenbrock asking for his ability to attend a meeting w/c 14th January09/01/2013 email received from Dr Piepenbrock’s wife10/01/2013 email sent to Dr Piepenbrock’s wife informing her that I cannot enter into any discussion with anyone other than Dr Piepenbrock10/01/2013 email sent to Dr Piepenbrock containing a formal copy of the allegation plus two associated papers: security report and an email from his son to Dr Piepenbrock, the email also acknowledges that he is off sick04/02/2013 email sent to Dr Piepenbrock stating that I have been made aware that he has been signed off sick for a further month and suggesting that I send him questions by email should he be unable to attend a face to face meting - no response received05/02/2013 email received from a solicitor acting for Dr Piepenbrock07/02/2013 letter sent by HR to the solicitor on behalf of the School Additional interviews: n/a Reasons for any delays in interviewing and completing the investigation/report: Christmas break and the inability of Dr Piepenbrock to attend for interview due to an acute stress reaction in response to the complaint. The Complainant’s case: See Appendix 1, 2, 3 and 4. Two additional papers also received from [Miss D] but these were not considered as part of the formal investigation as they were circumstantial. They are attached for information Appendix 5. The Alleged Harasser’s response: Not available at this point in time as Dr Piepenbrock is currently off work with acute stress as a reaction to the allegation. Additional material: n/a Any mitigating factors/management issues: n/a Summary/Conclusion: There is nothing in [Miss D]’s statement and interview to suggest that the motivation in making this complaint is malicious or vexatious. Indeed [Miss D] appears genuinely distressed by what is alleged to have taken place in November 2012. Unfortunately, without having had an opportunity to interview Dr Piepenbrock or have Dr Piepenbrock’s agreement to respond directly to questions by email it is not possible to bring this investigation to a conclusion. This is a far from ideal situation and only prolongs the anxiety for all parties concerned. Recommendations: n/a”