‘[165] I would add only one further matter in relation to damages. I am by no means convinced that the “user” principle automatically applies in trade mark or passing-off cases, especially where the “mark” concerned is not the sort of mark available for hire. The ordinary case is one that just protects goodwill. For damages to be awarded on the user principle is close to saying there is no damage so some will be invented. It is not the same sort of thing as having to pay for use of an invention (the basis of the user principle in patents). At present there is no clear finding that the inquiry should proceed on a user basis. Whether it should do so will be a matter for the judge—who thus far has said no more than that he “apprehends” that a user basis will be used.’
‘Jacob LJ draws a distinction between the ordinary case in which the mark just protects goodwill and another kind where the mark is the sort of mark available for hire. The ordinary cases are those in which the mark is used only by one business to distinguish its goods (or services) from those of all other competitive businesses. So for example to a consumer the trade mark “Flash” means a particular brand of cleaning fluid, nothing more. Competitors do not (I presume) pay the owners of Flash floor cleaner a royalty to use that mark on their own cleaning products. In that case the mark is never available to third parties to use for a fee at all. Jacob LJ's point that awarding user damages is close to awarding damages when there is really no damage at all, relates to that sort of case.’
‘58. Counterfeit goods of this type can affect brand reputation by introducing products of variable and uncontrolled quality into the market. They may also influence consumer perception of the relevant brands, including expectations around price, quality and presentation. Where counterfeit versions are offered at prices close to those of authentic products, or promoted as highly similar to genuine goods, the resulting marketplace can impact demand for the genuine items and contribute to dilution of the brand’s distinctiveness. … 60. Purchasing counterfeit goods, particularly where the transaction takes place through informal or unofficial channels, also exposes consumers to a material risk of being scammed. In my experience of online brand protection, sellers operating in these environments frequently use temporary accounts, private messaging apps, or alternative telephone numbers, making it difficult for consumers to verify who they are dealing with. As a result, consumers may pay for goods that are never delivered, receive products that differ significantly from the description provided, or be unable to obtain refunds or exchanges. Because the trading structure is informal and lacks the accountability mechanisms found in legitimate retail settings, consumers have limited practical recourse if they encounter problems with the transaction.’
‘62. This type of incident is damaging to the relevant brand owner because, from a consumer’s perspective, it is closely connected with the wider marketplace in which counterfeit goods are traded. When consumers are drawn into unofficial channels of this kind, including those linked to counterfeit activity, they may associate their negative experiences (including loss of money, non-delivery, or poor quality items) with the brand whose trade marks are being misused.’
‘(1) Where in an action for infringement of an intellectual property right the defendant knew, or had reasonable grounds to know, that he engaged in infringing activity, the damages awarded to the claimant shall be appropriate to the actual prejudice he suffered as a result of the infringement (2) When awarding such damages – (a) all appropriate aspects shall be taken into account, including in particular – (i) the negative economic consequences, including any lost profits, which the claimant has suffered, and any unfair profits made by the defendant; and (ii) elements other than economic factors, including the moral prejudice caused to the claimant by the infringement; or (b) where appropriate, they may be awarded on the basis of royalties or fees which would have been due had the defendant obtained a licence. (3) This regulation does not affect the operation of any enactment or rule of law relating to remedies for the infringement of intellectual property rights except to the extent that it is inconsistent with the provisions of this regulation.’
‘[82] Art.13 does not seem to cater expressly for the circumstance in which a cynical defendant calculates that his benefit from infringement is sure to outweigh the actual prejudice suffered by the claimant, making infringement an attractive option. I think the answer may be that in such an instance the court would readily infer that the claimant will suffer actual prejudice which goes beyond lost sales, making extra compensation appropriate.’