“not to establish an employment relationship, but to define the extent under which the relationship between [ASS] and [Prof Lutman] allows for there to be a contract for services to work as and when necessary and requirements allow.”
“the provision of a cloud-based, fully managed IT and telecommunications management and PBX system (the ‘Neutrino IT System’) to be contracted from, and provided by, [Neutrino] at a fee of£7.50 per instruction processed by [ASS] for a renewable term of 60 months to form part of the SHA. The parties to work in good faith to facilitate the design and implementation thereof as swiftly as possible.”
“The IP may remain locked and owned by the respective parties. Alternatively, Party B is open to further discussions and remains flexible.” ii) Under the heading “NEUTRINO IT SYSTEM”: “The contract for the System will be provided by [Neutrino]. Neutrino will devise, deploy and maintain a System that will, broadly speaking: - Provide for a complete call centre PBX inbound and outbound telephone system for all companies, massively reducing both hardware, software and telecoms/call costs and provide real-time call recording for compliance and PI; - Provide a real-time recurring and spot billing service for each instructing party; - Provide a system of managing appointments and reports, including report generation and billing.”
“spent a few hours today re-analysing the business plan”
“… the business is hopelessly flawed with a continuing and increasing cash requirement making it almost certainly - and in our considered opinion - hopelessly insolvent.”
“… be made in conjunction with the app being developed”
“Neutrino has taken care to describe the Services it can provide as carefully and specifically as possible, but in some cases a bespoke Service may be required. CUSTOMER shall refer to NEUTRINO on specific guidance on Services covered by this Agreement. CUSTOMER shall, where requested by NEUTRINO, provide accurate information sought by NEUTRINO in the provision of services to ensure that NEUTRINO can quote and provide the most appropriate and applicable service to CUSTOMER.” iii) Clause 12.1 provided that: “Unless otherwise specifically stated in writing in an Order, the parties respective Intellectual Property Rights shall remain the property of whichever creates or owns the same and nothing in this Agreement shall be deemed to confer any assignment or licence of the Intellectual Property Rights of the other, save that the Intellectual Property Rights or goodwill in the Numbers and IMSIs shall hereby remain be vested (sic) in Neutrino at all times.” iv) Annex A included a section headed “Service Charges: Programming Service(s)” which identified as “Items”: “Claims Management System” and “Rehabilitation Management System”
“… no additional charge to the Rehabilitation Management System that can be used by the Customer and/or associated companies…” v) The “Description & Terms” referred to in the same section specified the following: “Complete medico legal reporting and Rehabilitation IT infrastructure system (collectively, the ‘System’) for processing Audiological Hearing Reports and/or ancillary documents including but not limited to: - Ingestion of referrals via CSV bulk import - Ingestion of referrals via Web UI - Search, sort manage referrals - Diary, Expert booking system - WebKit/mobile browser Expert management UI (capture Reports) - Audiological Report PDF generation (for sending to Referrers via their own system i.e. Quindel (sic), and direct sending to own System referrers via UI (login for Referrer) - Auto invoice creation and sales ledger - KPI and query (basic MI reports) - Rehabilitation system to include the instruction, order processing and management of rehabilitation services including but not Ltd to, the supply and fitting of period aids to customers of the company, Hereinafter the ‘SYSTEM INTELLECTUAL PROPERTY’”
“Upon completion of the System as agreed between [Neutrino] and [ASS], [Neutrino] shall assign the full legal and beneficial ownership of the System (the SYSTEM INTELLECTUAL PROPERTY) and any derivative works thereof (the Neutrino Work) to TOPCO nominated by [ASS] for such purpose and without further consideration. Any additional and/or subsequent Work and/or Future Development by [Neutrino] shall be agreed between the parties and provided by [Neutrino] without additional consideration and the full legal and beneficial ownership of such additional Work and/or Development, shall be assigned to TOPCO upon completion, in each instance, without limitation.”
“As discussed and agreed, the IP in this System is created and belongs to the System provider and manager, Neutrino Networks Ltd, who will exclusively licence said IP to ASS and provide management and support in consideration of the agreed rate of:£7.50 per referral processed … then£5.00 per referral over 1,000 in any given month.”
“I am now the CTO (as well as shareholder) at Audiological Support Services Ltd (“ASS”) and have assumed ownership of this project from a technical perspective. If you would be so kind as to liaise directly with myself, with the rest of the team in CC as required, I would be very grateful.”
“myself and [Clinton Jones] controlled ASG and hence [ASS] as directors of ASG.”
“… the last proposed report confirming it addressed all inclusions previously discussed V3 received 30.05.14.”
“accrue as much value as possible … when cash was not required.”
“understand cash flow and how to clear our creditors without going bust!”
“Gentlemen, Enough. I am utterly, utterly speechless. I repeat this is not authorised”, before threatening an injunction if what Mr Sayer had done was repeated, and saying, “I trust I have made myself perfectly clear.”
“… thinking about this situation with Quindell”
“I am only offering this as a solution to ASS as I am affected by the risk and overall issue as a shareholder. I will need compensation by way of equity or other relief else I must reserve the right to re-bill this on a proper commercial rate, not a mates rate basis: so it’s without prejudice to my rights as a shareholder, I need to just make ASS perfectly aware.”
“Please consider then either confirm acceptance or give me your alternative suggestions so we can press on either way.”
“So, in principle, we’ve got a further call set up with Professor Mark Lutman and Mark Evans and Helen tomorrow, so there should be no reason why we’ve not got a report in a format that’s acceptable to your business before the close of business tomorrow, and probably at worst case, by the close of business at the end of the week, assuming that we might have some backwards and forwards on some minute detail. That being the case, we’re going to then be in a position where we can regenerate reports and send them to you and given that that’s now systematic for all the recent reports we’ve generated, we can do that over a period of four or five hours, you know, in the wee hours of the morning. So it’s not a big deal”
“I am comfortable paying you as soon as possible for all reports carried out in June 2014 where we have received an acceptable report and have been able to invoice the same onto our customer. I cannot make any payment under any other circumstances.”
“… using the very latest discussed and agreed Report structure and brand new algorithms”
“I think to sum it up really in a nutshell, in a 30 second conversation, is if we don’t resolve the situation that ASS finds itself in today, we shut it at five o’clock this afternoon by calling the administrator because that’s the bottom line. So there is no way to wrap that up. There is no way to put it in cotton wool or whatever way you want to look at it. Quindell aren’t happy with the fact that they’ve got the reports that they have. They disagree for the record that they never approved anything or that the report - and in fact Peter Laithwaite and the board on a call with myself, Clinton have said that those reports aren’t fit for purpose. They have paid us£260,000 or£280,000 – or whatever it happens to be – over a quarter of a million quid for reports that they can’t use. Unless we can resolve that they want their money back. So essentially, we’ve had to talk to them about what their needs are in terms of what does that report need to look like? So it’s a manifest rewrite of the report completely.”
“Well our view is that he’s going to be providing ongoing work within the business; you guys aren’t, so that’s the bottom line from our perspective. I think where we sit, our view is that this business, if we walk out of here we’ve got to face administration with Quindell. Or if it doesn’t go into administration, who is going to fund it because if it can’t produce the reports that work has already been done for - my company’s also a fairly significant creditor now, having done the work - we can’t provide reports to Quindell they will be asking for the£260,000 back.”
“Has been a company with relatively shit financials, but a strong business in terms of Quindell, the product, the IP, the people, the concept - the whole thing. As we sit here today, the Quindell people are clearly not very happy. That wipes out in a single blow what we are suggesting is 20% of the value, if you just broad brush…”
“For the sake of proper due process, Clinton will reply all to affirm my instructions as a Board Director of ASG and the instructions flowing down therefore to ASS on the instruction thereof ASG the same… Clinton, if you please…”
“the additional work to correct that which we discussed last night [Prof Lutman] and I discovered yesterday in way [Mr Moose] had engineered the pre-amble ‘skeleton’ and effectively re-write a lot of logic and re-do reports, add new questions and triggers to DB”
“As Shareholders Equity is resolved, Neutrino will issue a revision ORDER FORM to append to the existing Master Services Agreement, to cover the new IP, which is agreed Neutrino will licence exclusively to ASS, notably this will specify that Neutrino may revoke said licence and all IP in the event that ASS becomes insolvent, does not pay its invoices or otherwise breaches the MSA - the IP being exclusively therefore licensed for the duration of the agreement only. I will revise an ORDER to reflect this as discussed and sent over for signature shortly. Please confirm and I will then push on with rollout/development.”
“the board of ASS and ASG agreed as part of the revised business plan for ASS moving forwards”
“New software … requested by [ASS] in addition to that already provided due to [ASS] miss-specifying the original System requirements to Neutrino such as to replace the System previously supplied for use by [ASS] as specified in the MSA, incorporating completely new native android app as opposed to a Webkit/Webview based App through which all reports will be captured by audiologists (hereinafter the NATIVE APP”
“there’s either a pecking order or a compromise”
“commercially and in terms of equity moving forwards etc”
“we wind it up and start again with the same set up-which we touched on with [Mr Judge] on the call… Lets discuss this also.”
“remain at distance to ASS through the process and encamp within Neutrino/Creditas.”
“this of course absolutely assumes we obtain [Prof Lutman’s] complete and long-term tie in (which Clinton and I are dealing with personally).”
“As discussed, to protect our positions (as both creditors and partners in ASS) and that of the ASS business and employee’s moving forwards (in whatever guise) we’ve agreed with each other that we won’t enter into any discussions, negotiations or business with any other party without the consent and involvement of the other party – and will furthermore do all things necessary to block ASS being purchased or otherwise an interest in it being acquired by any other than ourselves, broadly aligned to existing shareholdings, but increasing us both to compensate for removing Sayer and Moose (broadly as discussed). In terms of the new phoenix moving forwards, we need to increase your shareholding and also make sure we both have each other’s mutual long term tie in rather than what was there, before. Bringing you into true value, a new mutual shareholders agreement and such like. I’ve wanted to do this for some time, and at least out of this mess some serious good will reward us all.”
“as in their current format they were of no real use to us, and could not be disclosed to the Defendant insurers.”
“that he would just take the business if I didn’t sell it to him for£10,000 . It was a heated discussion.”
“… so the point I was trying to make yesterday that they would re-instruct me to do it if ASS didn’t exist was that they’d have to pay the report reprocessing fee, which [with] the app fee and the processing fee comes to about£11 , yes they’d have to pay maybe another 300 grand or whatever it … is, but they have that data, if they provided it back to me to re-run it as a second opinion with a new business with [Prof Lutman], I don’t think that causes a problem because there isn’t a breach because they’ve already paid and enjoyed the data.”
“I will be instructing Neutrino to terminate all services with immediate effect.”
“as I have already commenced the process of decoupling ASS data and expunging it from our databases and systems ready to send back to you (which will be useless).”
“As an aside: it won’t do us any harm at all if the administrator and their solicitors “have the hump” and won’t negotiate or demand again (as they already have) repay their additional legal costs to negotiate. A justification for us to walk away because their demands are too high, rather than simply having a “change of heart”…“Let them dig their own hole…”
“With effect from1 January 2015 , QLS has referred Clients to AMR for AMR to provide the Services and QLS hereby appoints AMR from that date to provide the Services on a non-exclusive basis as its preferred supplier as and when instructed to.”
“… it is important to avoid the fallacy of supposing that, because a witness has confidence in his or her recollection and is honest, evidence based on that recollection provides any reliable guide to the truth.”
“Otherwise they would be liable for events over which they had no real control, either in fact or in law”
“part of the corporate governing structure.”
“assumed the status and functions of a company director.”
"31. The Companies Act definition does not elucidate that matter. Provisionally it seems to me that that term is to be tested against the usual split of powers between shareholders and directors under Table A i.e.. on the basis that the powers of management of the company's business are delegated to the directors and the shareholders cannot intervene except by special resolution. On that basis it means a person who either alone or with others has ultimate control of the management of any part of the company's business. In the usual case, in my judgment, it would not include a purely negative role of giving or receiving permission for some business activity. 32. The role of a de facto or shadow director need not extend over the whole range of a company's activities (see Re Mea Corporation Ltd[2003] 1 BCLC 618 ; Secretary of State v Deverell[2001] Ch 340 ). A person may be both a shadow director and a de facto director at the same time (Re Mea Corporation). Practical points: what makes a person a de facto director? 33. Lord Collins sensibly held that there was no one definitive test for a de facto director. The question is whether he was part of the corporate governance system of the company and whether he assumed the status and function of a director so as to make himself responsible as if he were a director. However, a number of points arise out of Holland and the previous cases which are of general practical importance in determining who is a de facto director. I note these points in the following paragraphs. 34. The concepts of shadow director and de facto are different but there is some overlap. 35. A person may be de facto director even if there was no invalid appointment. The question is whether he has assumed responsibility to act as a director. 36. To answer that question, the court may have to determine in what capacity the director was acting (as in Holland). 37. The court will in general also have to determine the corporate governance structure of the company so as to decide in relation to the company's business whether the defendant's acts were directorial in nature. 38. The court is required to look at what the director actually did and not any job title actually given to him. 39. A defendant does not avoid liability if he shows that he in good faith thought he was not acting as a director. The question whether or not he acted as a director is to be determined objectively and irrespective of the defendant's motivation or belief. 40. The court must look at the cumulative effect of the activities relied on. The court should look at all the circumstances "in the round" (per Jonathan Parker J in Secretary of State v Jones). 41. It is also important to look at the acts in their context. A single act might lead to liability in an exceptional case. 42. Relevant factors include: i) whether the company considered him to be a director and held him out as such; ii) whether third parties considered that he was a director; 43. The fact that a person is consulted about directorial decisions or his approval does not in general make him a director because he is not making the decision. 44. Acts outside the period when he is said to have been a de facto director may throw light on whether he was a de facto director in the relevant period."
“It is possible (although it is not so alleged) that the directors of Eagle Trust as a collective body gave directions to the directors of the company and that the directors of the company were accustomed to act in accordance with such directions. But if they did give such directions as directors of Eagle Trust, acting as the board of Eagle Trust, they did so as agents for Eagle Trust (or more accurately as the appropriate organ of Eagle Trust) and the result is to constitute Eagle Trust, but not themselves, shadow directors of the company. In practice, in a case of the present kind, it is much more likely that it will be found that the executive directors of the ultimate parent company (or some of them) have from time to time individually and personally given directions to the directors of the subsidiary and thereby rendered themselves personally liable as shadow directors of the subsidiary. But if all they have done is to act in their capacity as directors of the ultimate holding company, in passing resolutions at board meetings, then in my judgment the holding company is the shadow director of the subsidiary, and they are not.”
“Pursuant to clauses 56, 58 and 59 [Clinton Jones and Prof Lutman] were required to report to the board of ASG. [They] were required to ensure that the company’s business was conducted within the ambit of the group’s overall business plan determined by the board of ASG. Clearly on occasion the board of ASG and the company collaborated on strategic and financial matters which were important to the group as a whole, including the relationship with QHS, a major client of the company.”
“A director of a company must: (a) act in accordance with the company’s constitution, and (b) only exercise powers for the purposes for which they were conferred.”
“(1) A director of a company must act in the way he considers, in good faith, would be most likely to promote the success of the company for the benefit of its members as a whole, and in doing so have regard (amongst other matters to): (a) the likely consequences of any decision in the long term, (b) the interests of the company’s employees, (c) the need to foster the company’s business relationships with suppliers, customers and others …” (a) the likely consequences of any decision in the long term, (b) the interests of the company’s employees, (c) the need to foster the company’s business relationships with suppliers, customers and others …”
“The duty imposed by this section has effect subject to any enactment or rule of law requiring directors, in certain circumstances, to consider or act in the interests of creditors of the company.”
“(1) A director of a company must exercise reasonable care, skill and diligence. (2) This means the care, skill and diligence that would be exercised by a reasonably diligent person with: (a) the general knowledge, skill and experience that may reasonably be expected of a person carrying out the functions carried out by a director in relation to the company, and (b) the general knowledge, skill and experience that the director has.” (a) the general knowledge, skill and experience that may reasonably be expected of a person carrying out the functions carried out by a director in relation to the company, and (b) the general knowledge, skill and experience that the director has.”
“The objective test sets the basic standard. It is no excuse for a director to say that, in fact, she did not have the general knowledge, skill or experience reasonably to be expected of a person carrying out her appointed functions. The subjective test potentially raises the standard by reference to any greater general knowledge, skill or experience which the particular director actually has.”
“(1) A director of a company must avoid a situation in which he has, or can have, a direct or indirect interest that conflicts, or possibly may conflict, with the interests of the company. (2) This applies in particular to the exploitation of any property, information or opportunity (and it is immaterial whether the company could take advantage of the property, information or opportunity). (3) This duty does not apply to a conflict of interest arising in relation to a transaction or arrangement with the company.”
‘I should also say something about the burden of proof. Where a person in a fiduciary position receives property of his principal the burden is on him to account: United Pan-Europe Communications v Deutsche Bank[2000] 2 BCLC 461 at [34]. This principle applies to company directors as it does to trustees: Ultraframe (UK) Ltd v Fielding[2005] EWHC 1638 (Ch) ,[2005] All ER (D) 397 (Jul) at [1513]. It is, therefore, for GSL to prove that Mr Young received a particular payment from the company; but where it does so, it is for him to show that the payment was proper.’
“A At what point do I think it was insolvent? Is that what you’re asking? Q Yes, it is, yes. A I’m not convinced it was insolvent at all, even before the administration. I think the figures and numbers provided to the administrators were false. As I say, there was over£700,000 collected in by the administrator. Even he said -- he said: I don’t believe this. I’ve never had a company where there’s been so much collected in.”
“ – on reviewing the Phase 1 version, it is plain to see how awful it was and that the conclusions were plain wrong. As the Director responsible for this project at the time, Richard Moose clearly had not taken sufficient care to ensure that work being released by the Company was of an acceptable standard. The reputational damage of releasing work like that would have been immense.”
“in exactly the same manner with exactly the same customers as [ASS] had trading with prior to the appointment of the administrators (including, in particular, Quindell).”