"Minor instances of misconduct will generally be addressed informally through normal day to day management action. The formal disciplinary process will be used for more serious misconduct or where the employee continues to repeat minor misconduct."
"Discipline policy PURPOSE This policy and the related guidelines: • Set out the disciplinary process for all to see. • Show managers how to respond to misconduct in a way that resolves issues promptly, focuses on improvement and protects employee's rights. • Shows employees how they can be expected to be treated if they become involved in a disciplinary process. ... WHO DOES IT APPLY TO? This policy applies to all permanent and fixed term employees … This policy does not form part of your contract of employment. However, you are bound by the provisions of this policy which may be amended from time to time."
“Manage the process in a fair and transparent manner.”
"Investigation Officers will: • Identify and consider all relevant evidence. … • Produce an investigation report, which fairly and objectively accounts for all relevant evidence and justifies its recommendations. • Produce a summary investigation report for the manager to pass to the employee."
“Employees subject to a discipline process will: … • Co-operate fully with the process and enable a speedy and fair resolution. • Attend meetings when required … • Advise the investigating manager of any witnesses and/or evidence they would like considered during the process. • Be available for meetings if suspended. … • Lodge any appeal within 15 working days of being informed in writing of the outcomes of the process.”
"Each disciplinary process will be different due to variations in the form of the misconduct, its severity, the number of people involved, the employee's disciplinary history and mitigating factors. However, a disciplinary process normally follows these steps: … 2. An investigation of the allegations either by the manager or by an investigation officer appointed by the manager. 3. A disciplinary hearing where the employee will have the right to respond to the allegations and to be represented or accompanied. 4. The manager making decisions and advising the employee."
"The disciplinary process is a formal process designed to respond to breaches of the Conduct policy. Generally, managers should not depart from the process. However, in limited circumstances, and only in liaison with the HR Contact Centre and with the agreement of the employee, the following departures might be justified."
"Does there need to be an investigation?"; and "
"The aim of the investigation is to make a justifiable recommendation about whether misconduct is likely to have occurred. So whoever conducts the investigation must make enough enquiries to ensure that they have all the available evidence and considered all relevant facts needed to make that recommendation."
"How do I collect evidence from witnesses?"
"Witnesses are employees who have observed the alleged misconduct or relevant related behaviour. The person conducting the investigation will obtain statements from witnesses in a meeting or by request if the alleged misconduct is likely to be disputed or its extent is unclear."
"WHAT IS THE INVESTIGATION REPORT? It is a written report, the aim of which is to make a justifiable recommendation about whether the team member's behaviour constitutes a breach of the Conduct policy. The report also gives the team member information necessary for them to understand the findings of the investigation. The person conducting the investigation will complete the investigation report. The report will contain the following: • … Evidence and witness statements considered during the investigation as attachments. • … Conclusions drawn from the evidence and witness statements. • Objective assessments about the relative strengths of inconsistent evidence. • A recommendation about whether the team member has breached the conduct policy and why. The above list is not exhaustive and the manager or the Investigation Officer may need to make available other relevant papers to the team member, if requested."
"This puts the onus on the Investigating Officer to gather and evaluate all relevant evidence at the investigation stage of the process. Whatever the approach, it seems to me that the important principle is that there is a sufficiency of enquiry through the disciplinary process taken as a whole. ... 11. I do not suggest it is necessary to shuttle back and forth repeatedly between the witnesses, putting any new fragment of evidence or nuance that emerges from one witness to all the others, before it is safe to draw a conclusion. But I do contend that in a case of potential gross misconduct, a sufficiency of enquiry does require that at some point in the disciplinary process, whether during an investigation or a hearing, that the alternative account of disputed events and other submissions of the person under investigation, which s/he claims are indicative of dishonesty in others, are put to those other witnesses to elicit and assess their responses. This did not happen in this case. ... 13. HMCTS colleagues will need to consider the best means of addressing the deficiency I have identified, and the decision I have made to direct that the matter is reconsidered by another manager. I am conscious that this is far from straightforward. However, I do believe it is important for a further attempt to be made to address the matters investigated, because they are serious allegations and it is in the interests of all concerned and the MoJ that conclusions on them are reached. I have not been persuaded that Mr Ring's decisions should simply be overturned; my conclusion is that an important omission has prevented a sufficiency of enquiry, and it follows that the logical response should be to make good that omission. This would ensure a sound basis on which to reach conclusions on the allegations against Mr Hendy, one way or the other."
"For what it is worth, I think consideration should be given to HMCTS adopting an exceptional approach to a disciplinary hearing, and hearing evidence from the Investigating Officer and witnesses, and allowing Mr Hendy (or colleague) to put questions to witnesses; if Mr Hendy was not in a position to do so (or even to attend), then the Hearing Authority could put to witnesses the matters I have identified need to be put to them."
"My view is that I should focus my assessment on the credibility issue on the evidence in relation to the allegations of bullying and harassment. Since no findings were ever made in relation to the other issues, it does not seem necessary to ask the complainants and witnesses to respond to Mr Hendy's submissions on the credibility of their evidence on those issues."
"What are the specific allegations concerning my 'personal conduct' on which my current suspension is based and how, even if somehow now believed, each might be said to constitute misconduct by me of any kind?"
“offer an opinion on the original findings, both in the light of any new evidence and more generally.”
"Taking all of the evidence into account, I recommend to the Determining Authority that the nature, duration, extent and impact of RH's conduct was sufficient to consider making a finding of gross misconduct."
“35. First, I do not think that the findings of fact and evidence, which Dr Taylor recorded, were capable when taken at their highest of supporting a charge of gross misconduct. Paragraph 13.4.1 of policy D4 speaks of conduct so serious "as to potentially make any further relationship and trust between the Trust and the employee impossible." This language describes conduct which could involve a repudiatory breach of contract: DunnvAAH Ltd[2010] IRLR 709 , para 6; Wilson v Racher[1974] ICR 428 . There is no material in Dr Taylor's report to support the view that the breaches of confidentiality which she recorded, including the former secretary's allegations, were wilful in the sense that they were deliberate breaches of that duty. In my view they were qualitatively different from a deliberate breach of confidentiality such as speaking to the media about a patient.”
“44. That is not to say that an employer who starts a disciplinary process in breach of the express terms of the contract of employment is not acting in breach of contract. He plainly is. If that happens, it is open to the employee to seek an injunction to stop the process and/or to seek an appropriate declaration. Miss O'Rourke QC submitted that, if in such a situation there is a breach of contract sufficient to support the grant of an injunction but (for whatever reason) the employee does not obtain an injunction, it is anomalous if the normal common law remedy of damages is in principle not available to him. The short answer to this submission is that an injunction to prevent a threatened unfair dismissal does not cut across the statutory scheme for compensation for unfair dismissal. None of the objections based on the co-existence of inconsistent parallel common law and statutory rights applies. The grant of injunctive or declaratory relief for an actual or threatened breach of contract would not jeopardise the coherence of our employment laws and would not be a recipe for chaos in the way that, as presaged by Lord Millett in Johnson, the recognition of parallel and inconsistent rights to seek compensation for unfair dismissal in the tribunal and damages in the courts would be.”
“This policy does not form part of your contract of employment. However, you are bound by the provisions of this policy which may be amended from time to time.”
“8.70 In my own assessment on this issue, I considered it important to address RH’s suggestion that MMJ and LA had escalated their complaints to damage him.”
“I invited both complainants to comment.”
“I find the complainants’ responses credible. RH’s assertion that the complaints were deliberately falsely ‘escalated’ for improper purposes does not hold water. There is no evidence to support his assertion. Further, I note Stephen McAllister’s account of both complainants being distressed during his meetings with them and MMJs reluctance to talk about certain aspects of RH’s behaviour.”
“63. We accept the observations of Mr Pepperall, for the Respondent, that the standard of reasonableness required will always be high where the employee faces loss of his employment. The wider effect upon future employment, and the fact that charges which are criminal in nature have been made, all reinforce the need for a careful and conscientious enquiry but in practice they will not be likely to alter that standard.”
“75. Particular care is necessary in testing and weighing the veracity of her evidence. That task was made more difficult by the fact that the local authority has a policy (for perfectly understandable reasons) that children in her situation should not be questioned in the disciplinary process. 76. We recognise that there is a real dilemma for an employer in a situation of this kind. On the one hand it is plainly highly undesirable to subject a young girl, who may already have been subject to abuse, to questioning from the defendant which could cause yet further distress and even damage to health. On the other hand, the consequences for the defendant are extremely serious and there is no doubt that the difficulty he faces in convincing a disciplinary body that the allegations are untrue is compounded where he is not able directly to face and challenge the complainant.”