“6. The business relationship between Trailfinders and CIL is unique, not least because CIL is located within the Trailfinders complex and, indeed, CIL is on the Trailfinders’ internal telephone system. It would be fair to say that CIL is, in effect, treated as Trailfinders’ internal travel insurance department.”
“9. My relationship with Ian is certainly a personal one, (for example Ian was best man at my wedding) but it is also a professional one. The latter is very much based on Ian’s knowledge of the travel insurance industry, the outstanding service that he offers and his determination to make life easy for us at Trailfinders. … 17. If Ian was not at CIL, Trailfinders would go out to tender for another insurance broker. It is something we have not and will not consider whilst Ian runs CIL because of the special relationship that I and Trailfinders have with Ian. 18. If Ian moved to another insurance broker Trailfinders would definitely go with him, but only if he controlled the company and therefore could give the same level of service. 19. There is always a commercial choice to place one’s business elsewhere. It would not be that difficult. For years Trailfinders has received two or three proposals every week or so, from other insurance brokers who are falling over themselves to obtain our account. If Trailfinders announced that we were going out to tender tomorrow, I imagine there would be a queue of insurance brokers down the street, some no doubt offering excellent deals. However, as long as Ian remains at CIL we are quite happy to leave our business with him.”
“7. Ian was originally recommended to me as an individual of total integrity. The reason why Wexas has kept its business with CIL for the last 31 years is because that integrity has been proved correct and has been maintained. CIL gives Wexas an excellent service. Up until 1996 it was Malcolm and Ian who gave us that service and Ian has since maintained and enhanced that service. Ian has one or two very able team members around him but no one at CIL has the skill or ability of Ian. If Ian was no longer connected with CIL, Wexas would review the situation … 10. The relationship between Wexas and CIL very much depends on Ian. In fact, I would say that Ian is CIL. As long as Ian remains as the decision maker at CIL and we continue to receive the same excellent service, I do not consider that Wexas will look to place its business elsewhere. I could not say that would be the case if Ian was no longer involved with CIL.”
“If Ian left tomorrow the whole business would crumble within a very short period of time. I believe this without a shadow of a doubt. At renewal time all our accounts would come under attack … we are not the most competitive on price but Ian’s involvement makes up for that. If Ian left CIL completely I believe that at least 60% of CIL’s business would be lost.”
“20. If anything happened to Ian and he were no longer able to be involved in CIL in any way I would like to think that Trailfinders would remain a client but we would not have the same guarantees as we have now. The relationship between Mike [Gooley] and Ian basically guarantees us the Trailfinders account…. However, were Ian no longer involved in CIL, word would spread through the travel industry and it would be highly probable that at the time of the renewal negotiations for the Trailfinders accounts other competitors would be attacking Trailfinders and our other main accounts.”
“22. I have no doubt that if Ian was to be unable to work for CIL for whatever reason CIL would lose all of its major accounts within one or two years. CIL would have difficulty retaining clients if Ian left because I believe clients remain at CIL because of their loyalty to Ian. The majority of our clients could definitely get a better deal on their insurances elsewhere, especially Trailfinders.”
“I have also prepared a schedule with a suggestion on how future profits should be appropriated. There are three components to this. Firstly you would receive a realistic salary for managing the company plus a bonus geared to a proportion of the profits after your salary. The balance would then be appropriated as a return on investment based upon your respective shareholdings. It would then be for the individual directors to decide the components of their remuneration package whether it be pension contribution, benefits or a straightforward salary etc. I do agree with you that a formula should be put in place for future years so that you do not have the embarrassment each year of deciding how the profits should be appropriated.”
“…Ian has spoken to her [Patricia] about a proposed split of profits for the 1997 year and she seems to accept that Ian will take the lion’s share to recognise his involvement in the business and that Patricia’s share will probably be less than it was last year in percentage terms. The higher figure in the 1996 year was to reflect that Malcolm was a director for two months of the year.”
“Ian seemed quite happy with the result for the year and we discussed how the profits were to be distributed between himself and Patricia. What he initially has in mind is that he would like for himself basically the same amount as he received last year with the rest being split 50/50 with Patricia. I was asked to take the year end profits and work out allocation based on this but bearing in mind that Patricia has already had some bonus by virtue of the£10,000 net received earlier in the year and also we can write back the National Insurance on Ian’s proposed remuneration for last year which in the event was not payable because he took his bonus in benefits. Ian is of the view that because he organised his affairs to his best advantage that the saving in National Insurance is to his benefit rather than being split with Patricia.”
“…I agree with the draft accounts you have sent me and whilst I agree with your proposals for the profit share, I should like to discuss with you personally the position of Patricia for the future. There is one other important point which I may have omitted to mention. I should like to pay a bonus to the Directors of the company for the same figure as in 1996, which I imagine may affect your overall figures. Perhaps we could also discuss this when I telephone you in a few days time.”
“With 1998 and future years in mind I would however like to get Patricia’s position on a more formal footing for two reasons. The first is, as you know, although a director and major shareholder of the Company, it was her decision not to become involved in the business. As such I do not think she can expect to receive such a large income each year when she is doing nothing to contribute towards it. She is of course also in receipt of the other benefits and allowances as a director of the Company and as these are quite considerable they must not be ignored. The second reason relates to the likely performance of the Company in the future and in particular the income derived from our various travel insurance schemes. The travel insurance market is increasingly competitive and to maintain existing accounts I sometimes have to agree to work for a smaller margin…”
“…. Whilst I am pleased Patricia’s income for 1997 will exceed that of 1996, she must also accept that if 1998 proves to be a less profitable year then it will affect her income, because everyone else is working just as hard as they have ever done. When we spoke I suggested that I would try to put together [a] formula for future earnings, but I would actually prefer to wait until I can see the way the present year is developing.”
“We then discussed the allocation of the bonus between himself and Patricia and clearly Ian does not have quite the same strength of feeling that he has to be seen to be doing right by Patricia as he used to have. I think this is partly as a result of the reduced profits for the year, which means that the bonus will inevitably be lower than it has been for the last two or three years. I think he has it in mind that he will cushion the effect on himself, to some extent at least, by reducing the bonus to be paid to Patricia. I again suggested to Ian that we should put in place a formula so that if, as he fears may be the case, the travel business continues to decline for a year or two and as a consequence profits that there is a mechanism in place which recognises Ian’s executive role within the company and therefore he is protected to some extent by a greater proportion of any reduction in profits falling upon Patricia. I think it is important that we do distinguish between return for effort and return on investment. I undertook to put forward some suggestions to Ian when sending the accounts to him to look through, and at the same time advise the packet of remuneration etc which Patricia has received over the period since Malcolm’s death.”
“For the current year I suggest the following allocation: 1. A “salary” of£100,000 plus pension contributions of£100,000 for you with a non-executive director’s fee of£25,000 paid to Patricia. This would increase by 10% per annum. 2. An executive director’s bonus to you. This would be 50% of the distributable profit for the year less the salary, pension contributions and fees paid as above. 3. A director’s bonus would be paid in relation to shareholdings (for this purpose the shares held by the accumulation and maintenance trust would be treated as part of Patricia’s shareholding). This would be calculated from the distributable profits less the amounts paid in 1 and 2 above.”
“I think it is important to have a formula in place to determine the allocation of profits in future years without any need for discussion or embarrassment particularly as you expect profits may reduce over the next couple of years.”
“It is time for Ian to be the No. 1 priority. At least one of these Irvine brothers MUST be allowed to enjoy a long and totally satisfying retirement. The support Ian has shown and continues to show and the astounding loyalty towards Malcolm’s family is wonderful and greatly appreciated by us all. However, Ian is the important one now. Thanks to him I am stronger and hopefully back on course. I shall do all I can to remain that way. He has my support in whatever course he chooses to follow regarding the future of CI and his own personal fulfilment. Please convey this to him again.”
“Patricia phoned and when Audrey said you were unavailable she asked to speak to me. She really just wanted to confirm that she has now received your letter [of 26 July], has read it very carefully and is happy with the contents. Patricia took the opportunity to tell me how incredibly grateful she and the boys are to you for all you have done for them. She told me Malcolm had assured her that if anything ever happened to him you would look after them - Patricia said he has been proved absolutely right. Patricia particularly mentioned how highly the boys now hold you in their regard.”
“7. After MCI’s death, PMI continued to receive the same benefits as her husband for three years. From1st January 1999 , after discussions with Mr Minty of Critchley’s, another formula was agreed for remuneration of PMI. It was agreed that after salaries, pension payments and other expenses, eg car, petrol, telephone bills, the profits would be divided as to 50% to ICI and then the balance divided according to the shareholdings, ie 51% to ICI and 49% to PMI on behalf of herself and the trust. It appears likely that under this arrangement, PMI will receive an income in excess of£200,000 by way of salary and her share of the profits, although it is impossible to be precise until the year-end figures are known.”
“(i) Critchley's will now be asked by ICI to report fully on the deal. There should be a written formal offer from Towergate immediately. (ii) Critchley’s will make proposals on behalf of ICI as to how the price should be split. (iii) PMI and the trust should seek separate advice from an independent accountant on how much they should receive out of the sale proceeds for the 49% shareholding in the company owned by PMI and the trust.”
“The consideration is payable on performance and there must be a discount in PMI and the trust's share to reflect this and a value placed on ICI’s further effort. ICI would need to see the calculations being formally prepared by Critchleys but did not anticipate the value of PMI’s family holding to exceed ⅓ of the total.”
“Surprised last night. Got home just after 9 pm & had call from Patricia’s accountant who was obviously at Mulberry Down [Patricia’s Surrey home]. After discussion he told me that on her own behalf & on behalf of the Trust Patricia was agreeable to the immediate sale of her & the Trusts shares on the basis of the formula Bob Minty & I had put to her for consideration. Don’t know what changed during the day but it must have been what was said at the meeting. However it’s good news because I can now get on with Towergate & try to finalise the deal. Thought you would like to know.”
“…after discussion, and Patricia was obviously listening in the background, Peter told me that in her personal capacity and as a Trustee Patricia was happy to accept the proposed split in the sale price of the business. She had also agreed that her personal shares and the shares in the Trust should be disposed of immediately to Towergate. This is only subject to final figures being produced, but there is nothing we can do about this until you have draft accounts available. I do not know what caused the change of mind, but I was glad to hear the decision.”
“With regard to differentiating between the shareholders as to the timing of their entitlements and the different tranches in which they were participating, this is also unacceptable. So also is the differentiation as to price. An ordinary£1 share owned by Patricia has the same value as an ordinary£1 share owned by Ian Irvine. There is absolutely no logic whatsoever in differentiating between them. I also have difficulty with the trustees being able to accept this unfair position when acting for the beneficiaries of the trust. They could be regarded as in breach of trust allowing this position to proceed.”
“I believe the unfairness began in 1998 not previously. Ian will look at the payment to me in 1996 and 97 as being combined for myself and the trust and say, correctly, that it should have been split between us. It is quite unfair in my own mind that I should do nothing, yet receive benefit on a par with Ian. I cannot understand the thinking behind this and certainly cannot put my name to such a suggestion. I have no wish to be unfair even if ‘technically’ correct. I simply want a ‘just’ settlement for the years where we HAVE been taken advantage of with regard to the forthcoming sale … I strongly feel that we should approach this in a different manner. We will get no where if Ian will not speak to us and behaves childishly, which he certainly will if this is received by him.”
“While your role in the direction of the business and in the generation of annual profits needs to be recognised in the form of a compensation package commensurate with your responsibilities, the same does not apply to sale proceeds. The suggested 70/30 split is unfairly prejudicial to our client and the Trust. It would be the norm, and only just, that such proceeds were split on the basis of share ownership.”
“I now need to explain the manner in which profits from the business have in the past been divided and how, in conjunction with Critchleys, I have suggested a value to Mrs Irvine of her shares and those of the Trust. For many years the manner in which my late brother and I divided the post tax profits of the Company was simply to take the total post tax profit, divide it four sevenths to me and three sevenths to him, incorporating any salary payments that had been made during the year. After my late bother’s death I continued with this arrangement as far as Mrs Irvine was concerned, notwithstanding the fact that she had nothing whatsoever to do with the business. You will appreciate that this was not done for commercial reasons, but simply because having run a business for over 20 years with my brother there was obvious emotion involved.”
“Bearing in mind the immense pressure I was under running the business single handed, my accountants felt I was being over generous and eventually during the early part of 1999 I agreed that the manner in which Mrs Irvine was being paid needed adjustment. In simplistic terms what was agreed was that I would take 50% of the post tax profits as an executive salary (which was slightly less than the four sevenths I had previously been taking). The reminder of the post tax profits would be distributed along the lines of the shareholding, which roughly equated to 25% for me and 25% for Mrs Irvine. Whilst no payments for 1999 have yet been made, I should just mention that on Mrs Irvine's express instructions payments made for the 1996, 1997 and 1998 trading years were to her personally and nothing has ever been paid to the Trust.”
“4. The payments of the bonus which have been paid to my client are as a result of an agreement reached by my client and his late brother, as a reward for his efforts as an employee. They form part of the terms upon which my client is employed and for which she has acknowledged her gratitude. They are therefore not overpayments, nor have they been paid to my client as a distribution of profit as suggested by you.”
“The appropriation of the profits this year is likely to be tricky, and I expect you will wait to see how negotiations with Patricia and the Trustees progress before making any decision on this.”
“I then talked through with Ian his thoughts on the division of the profits, and he has in mind applying the formula which had provisionally been agreed for 1999 and then saying to Patricia and her advisers that this is what is proposed and to see what the reaction is. Clearly, there is significant disagreement between Patricia and Ian on the sale of the business, and in particular the proceeds to be allocated to Patricia and this shows no signs of being resolved. I suggested to Ian that he should discuss this with his Solicitor and in particular the issue that was raised previously that effectively the Trust has not received any income from the company, although it has been accepted that Malcolm and latterly Patricia Irvine had been treated as if they were owners of the Trust shares. It Patricia and her advisers are insistent that the Trust should receive some form of income from the company, then the only way this can practically be done is by way of a dividend and I said to Ian that I was not too sure without doing the figures whether this would still represent a tax disadvantage to the company or whether the introduction of the new arrangements for ACT that this would make little difference. Clearly, the dividend would have to be paid out of the current year, and this may be something that Towergate would not be happy about.”
“… notify Mr Irvine that our client does require reasonable advance notice of the time, place and agenda of all board and shareholder meetings of both of the above companies to enable her to attend and that in the circumstances she may feel the reasonable need on occasions to bring a business adviser with her.”
“In view of the current involvement of solicitors acting for Patricia, I believe that it will be necessary to follow closely the formal procedure for approving these accounts, which includes calling and holding of a directors meeting, prior to an Annual General Meeting.”
“I think that you should also be aware that my client is only willing to sell his shares to Towergate on such terms if all of the shareholders, including my client, waive any claims they allege they have against each other or against either of the companies.”
“If your client is convinced that the Towergate offer is a fair one which he wishes to accept then the minority shareholders will cooperate with him provided that the position of unfair prejudice against the Trust for the years 1996 to 1999 is redressed. However, the apportionment of the sale proceeds would need to be more beneficial for the minority shareholders than they are at present if they are going to be convinced that the sale timing is right.”
“Our understanding from our earlier discussions both with you [ie Mr Holder] and Ian Irvine was that Loan Notes would be an acceptable mechanism for settlement of the consideration and we have structured our proposal to the shareholders of Campbell Irvine (Holdings) Limited with this in mind. As a group we are involved in a number of acquisitions projected to take place in the course of the next six weeks and our detailed planning has to take payment schedules into account. It is for this reason that our chosen route for settlement of the consideration would be through the issue of Loan Notes, which would be remunerated at commercial rates of interest.”
“As you may or may not know, we regularly make acquisitions of companies and, in so doing, we follow a formula which involves a payment of cash at completion but with the bulk of the consideration being deferred. … We do not offer guarantees or any other securities in support of the Loan Notes which are issued in respect of such deferred consideration. Our negotiations with Mr Ian Irvine were conducted on the basis that a substantial part of the consideration would be deferred and be satisfied by the issue of Loan Notes which would have been unsecured. …”
“I totally agree that your [ie Patricia’s and the Trust’s] 30% is either paid in cash or you receive loan notes guaranteed by a bank.”
“The intention of paying a dividend is to reflect the various shareholdings in the Company, but what I am not prepared to consider is the division of profits any further, as neither you, nor the Trust, contribute anything to the running or success of the Company.”
“…he would like me to write [to] Patricia, outlining what had been done, and also enclosing a copy of the accounts and inviting her to a meeting with Ian to agree the figures and the Directors remuneration…”
“Fieldhouse. Your letter 16.11.01 refers. Kindly don’t waste my time with stupid suggestions. Irvine.”
“I am concerned that if you mention the AGM it will simply raise more queries which we can both do without”
“In general directors’ remuneration is in recognition of the work and effort undertaken on behalf of the company. A dividend is a return on the shareholders investment in the company. I note your concern about Malcolm’s efforts but you must remember he was remunerated for them whilst working for the company and has left you and the Trust a valuable investment in your shareholding in the company. I hope this has been helpful.”
“If the respondents are unable to justify by objective commercial criteria that the companies’ dividend policy was a reasonable one and that the remuneration the …directors were paid by the companies was within the bracket that executives carrying the sort of responsibility and discharging the sort of duties that they were carrying and discharging would expect to receive, the petitioners will, in my opinion, have succeeded in establishing their s459 case.”
“a CEO job is not a job, if it is being done even vaguely competently, which can double in size”
“There is a sort of circular point here that … because the business has not grown and developed so that the Trailfinder account has become a smaller proportion of the whole, there is a dependency on it, but I do not accept that because there has not been growth in the business, which would be a normal parameter for paying a premium, because the company has continued to be dependent on one account, [that] those are factors that would justify a premium. I would suggest that those are factors that would justify anything but that. I think the solution is not necessarily to continue to pay or to argue to pay very substantial sums of money, but the solution would be to build the business so that it had a non-dependency on any one single account. Therefore, the justification of saying that we should pay this individual this substantial amount because we are entirely dependent upon this account would in fact disappear if the company grew.”
“If the company is operating on a system of paying all the remaining profits away as dividend, then the amount of that dividend is going to be determined by what Mr Irvine's remuneration is.”
“…when one looks at dividend yields, there is an implicit assumption that what the directors [of public companies] decide not to pay by way of dividend is retained within the company … whereas I think it is Mr Irvine’s evidence that with his company …when they resumed the payment of dividends, Mr Minty was asked what would be an appropriate dividend and that was struck after all the remuneration and bonuses for the other directors [ie the executive directors other than Ian] had been determined. Any retention within the company, usually very small, was taken into account. Then depending on what Mr Minty came up with, the dividends to Patricia and the Trust were determined and of course, because of the 50:50 holding, Ian also got his equal share of that and what was left over was not retained, it was the bottom line balancing figure which determined his [Ian’s] bonus …”