“47 Local authority’s duty to investigate. (1) Where a local authority— … (a) are informed that a child who lives, or is found, in their area— (b) have reasonable cause to suspect that a child who lives, or is found, in their area is suffering, or is likely to suffer, significant harm, the authority shall make, or cause to be made, such enquiries as they consider necessary to enable them to decide whether they should take any action to safeguard or promote the child’s welfare ... .” (1) Where a local authority— … (a) are informed that a child who lives, or is found, in their area— (b) have reasonable cause to suspect that a child who lives, or is found, in their area is suffering, or is likely to suffer, significant harm, the authority shall make, or cause to be made, such enquiries as they consider necessary to enable them to decide whether they should take any action to safeguard or promote the child’s welfare ... .”
“Dear Social Workers Worried about the family living at [full postal address given]. I am a neighbour of the family living at the above address and I have some very big worries about how they are looking after the young girl in the house. I think the little girl is about 7 years old and there (sic) girl. The mother is always screaming at the little girl shouting and screaming. I have seen the mother pulling the little girl along by her arm and slapping her. The little girl looks so unhappy she is not allowed to speak to anyone and when you see her in the street the little girl looks very sad and never raises her head to look at you. There is often shouting late at night from the house. The man in the house is much older and could be granddad or a lodger. I am worried to talk to the family because they don’t speak but I know they have been rude to other people in the street. Please could you make sure that the little girl is alright.”
“Subsequent to this conversation, I have re-allocated the case to Practice Manager Katherine Mawdsley and liaised with Head of Service and Deputy Head of Service. I was decided that we would need to make a referral to the LADO due to father and mother being professionals.”
“… I would not expect a professional to shout and ask such inappropriate questions of a professional carrying out their job. I did read the referral out to her on the phone in its entirety and as I did so and she responded with further vehement complaint, I could not help but be reminded of the actual allegations made by referrer. … As both parents were speaking to me in the car and it was after school time, I had the impression that the child was also in the car and was party to the conversation and the tone of voice being used by her mother. All of this combined led me to decide that the threshold for regarding the child as vulnerable had definitely been met but there was also the need to consider the implications of the parents being professionals. For this reason I took the matter to Sylvia Chew, the Head of Service, because my own line manager [Ms Austin] was not in the office at the time.”
“(i) ,,, that the service had received a referral about an unknown child. (ii) The information in the referral was concerning and reported that a young female child had been seen dragged down the street by the arm by a female who was also shouting at her. (iii) Limited screening checks had been made and the child had been identified as Child A. (iv) The matter had been passed to Mr Baker … He had allocated the matter for an initial assessment. (v) The allocated social worker had called the family to set up an initial visit. He had not received a positive response to this call and had asked Mr Baker to follow this matter up. (vi) The response received by Mr Baker was of concern in that [AB] had responded in an angry manner, questioned Mr Baker’s credentials and decision-making ability and presented in a manner which reflected the information received in the referral.” (ii) The information in the referral was concerning and reported that a young female child had been seen dragged down the street by the arm by a female who was also shouting at her. (iii) Limited screening checks had been made and the child had been identified as Child A. (iv) The matter had been passed to Mr Baker … He had allocated the matter for an initial assessment. (v) The allocated social worker had called the family to set up an initial visit. He had not received a positive response to this call and had asked Mr Baker to follow this matter up. (vi) The response received by Mr Baker was of concern in that [AB] had responded in an angry manner, questioned Mr Baker’s credentials and decision-making ability and presented in a manner which reflected the information received in the referral.”
“I then considered whether the concerns raised in the referral and subsequent parental response warranted an assessment unders47 Children Act 1989 . My conclusion was that the referral fulfilled the criterion of s47 … in that Child A … had come to our notice that gave me reasonable cause to believe that she was suffering or was likely to suffer significant harm. In considering whether the actions reported may be harmful I used the definition of emotional abuse set out in the London Safeguarding Board Child Protection Procedures adopted by Pan London by each Safeguarding Children Board (4.2.2) which defines emotional abuse as “persistent emotional mal-treatment of the child and may involve conveying to the children that they are worthless or unloved, inadequate or valued in so far as they are of value to someone else. This conclusion was reached taking into account both the referral and the parental response. I would not have reached this conclusion based on either of the incidents alone. Ms Chew was referring to the contents of the anonymous letter and of AB’s telephone responses to the student social worker and Mr Baker. ”
“… the persistent emotional maltreatment of a child such as to cause severe and persistent effects on the child’s emotional development.”
“I was approached by Jeffrey Baker, a Team Manager, and Chrissy Austin, Deputy Head of Service, on4th May 2011 to discuss a matter relating to a child …”
“… this department will be undertaking a section 47 investigation in relation to your child. This is due to the nature of the allegations.”
“Letter sent to parents from Sylvia Chew, Head of Service, informing them that a decision has been made to undertake a section 47 investigation in relation to [EF] due to the nature of the allegations.”
“… In line with the London Child Protection Procedures and given the nature of the concerns and conversation you had with Mr Baker, thee enquiries will now be made under the Allegations against Staff Procedures (section 15) and the matter has therefore been referred to LADO. A Strategy Meeting will be convened and this department will be in touch with you after this has occurred.”
“If you [i.e. SFR] need an Initial Conference to be convened as agreed by your Manager, send an email to [email address given] (attach a completed Convening sheet to your request).”
“… we will be undertaking an assessment which will require that we visit your home and see [EF] and yourselves including speaking to your daughter on her own.”
“Child protection concerns raised in the referral were not substantiated and case was closed.”
“Following the home visit to [EF] and her parents and having considered information shared from other agencies, it is my opinion that it is highly likely that the referral received was malicious. It is my assessment that [EF] is not at risk of significant harm in the care of her parents.”
“Case to close – Team manager sent letter to parents on11 May 2011 informing them of this decision.”
“Agree with Practice Manager recommendation. Case now closed.”
“… taking into account both the referral and parental reaction on the telephone, it was my conclusion that the concerns reached level 4 threshold – parental responses being erratic over critical and lacking warmth.” 68. There had not been any suggestion previously that EF was currently at risk from emotional harm at the most severe level 4 threshold. The statement also stated: “… I wrote to [AB] on5 May 2011 advising her of my decision-making. At the same time, [AB] was writing a letter to [LBH]. That is the letter4 May 2011 which is referred to at length in the summary grounds for resisting the claim. To my mind, that letter gives rise to further series of concerns of the types described above and afforded a further series of reasons for commencing a section 47 enquiry.”
“Mr Baker informs me that he explained to you his decision to deal with the referral as an initial assessment. To sum up: the referral paints the picture of an unhappy child who is slapped and pulled along by the arm in public with yelling overheard within the home. Due to the allegation of public physical mistreatment, Mr Baker decided that a visit to see the child; which is done only as part of an initial assessment, was warranted. I do not accept that Mr Baker told you that he would have thought differently about the initial assessment decision if your reaction had been different as he has been clear that he told you that the decision would stand. It was however, my decision as I informed you in a letter to you dated5 May 2011 , to make the referral a section 47.”
“Letter sent to parents from Sylvia Chew, Head of Service, informing them that a decision has been made to undertake a section 47 investigation in relation to [EF] due to the nature of the allegations.”
“A LA children’s social care manager must approve the outcomes of an initial assessment … The manager must also record and authorise the reasons for decisions, future actions to be taken and also that: The child has been seen or there has been a recorded management decision that this is not appropriate (e.g. a s47 enquiry and police investigation initiated which will plan method of contact with child); …”
“If the criteria for initiating s47 enquiries are met at any stage during an initial assessment, the assessment should be regarded as concluded.”