“(a) gardening work, including planting, heavier garden work, grass cutting, pruning etc, summer and winter; (b) window cleaning, summer and winter; (c) DIY, normal household repairs including changing fuses, plugs, etc; (d) decorating, including paper hanging and painting inside and out; (e) car washing summer and winter; (f) car maintenance, the basis servicing, changing plugs, points, oil, anti-freeze and other similar tasks.”
“ii) the claimant had been unemployed since 1990 as a result of chronic back pain and it is averred that this condition alone would have prevented him from establishing entitlement to a services award at common law; iii) at all material times the claimant would have required assistance in any event with all the tasks covered by the service claims matrix as a result of his generally poor state of health”
“88. The onus is on the claimant to establish causation on the balance of probabilities. The claimant therefore must establish on balance that he would have acted differently if properly advised and the lack of opportunity to do so has caused him loss. In other words the claimant must establish that the breach of duty actually caused him loss. …… 91. The issue that then arises is, if the claimant had acted differently and had made a claim for services, what were the chances of his claim being successful?”
“114. I therefore now turn to the issue of whether the breach caused the claimant to settle his claim at an undervalue because, on balance, if properly advised and on the assumption that he was acting honestly he would not have acted differently and would not have made a successful claim for a Services Award. 115. The defendant’s argument is that he would not, either because he was not unable to perform the Services notwithstanding his contention otherwise or that, even if he could not, that was as a result of the back condition from which he suffered and not the VWF. In other words, the back condition eclipsed his VWF to a far greater extent than simply making them two comorbid conditions. …..”
“whether the breach caused the claimant to settle his claim at an undervalue because, on balance, if properly advised and on the assumption that he was acting honestly he would have acted differently and made a successful claim for a Services Award.”
“133. I am not satisfied that the evidence of Mrs Perry or Scott Perry is sufficiently cogent to dissuade me from my conclusion that the claimant has not established that he honestly met the factual matrix by reason of his VWF either in respect of what tasks he used to do and [sic] those which he could not do without assistance at the time of settlement of his original claim. Indeed I go further, I am satisfied that in so far as the burden is on the defendant to establish its assertion that the claimant did not meet the matrix, it has discharged that burden.”
“39. The parties were broadly agreed upon the relevant law in the light of the recent Supreme Court decisions of Henderson v Foxworth Investments Ltd[2014] UKSC 41 ;[2014] 1 WLR 2600 and McGraddie v McGraddie[2013] UKSC 58 ;[2013] 1 WLR 2477 the latter of which cited with approval Hamilton v Allied Domecq Plc[2006] SC 221 , paragraph 85. In the latter case it was said:-” "If findings of fact are unsupported by the evidence and are critical to the decision of the case, it may be incumbent on the appellate court to reverse the decision made at first instance." In Henderson the Supreme Court (paragraph 62) also said:- "It does not matter, with whatever degree of certainty, that the appellate court considers that it would have reached a different conclusion. What matters is whether the decision under appeal is one that no reasonable judge could have reached." We have also had regard to the last three reasons why appellate courts are warned not to interfere with findings of fact unless compelled to do so as enumerated by Lewison LJ in Fage UK Ltd v Chobani UK Ltd[2014] EWCA Civ 5 :- "iv) In making his decisions the trial judge will have regard to the whole of the sea of evidence presented to him, whereas an appellate court will only be island hopping. v) The atmosphere of the courtroom cannot, in any event, be recreated by reference to documents (including transcripts of evidence). vi) Thus even if it were possible to duplicate the role of the trial judge, it cannot in practice be done." 40. There will be (and have been) rare cases where an appellate court is compelled to set aside findings of fact made by an experienced trial judge but we are far from convinced that that is the case here. None of the challenged findings can be said to be unsupported by the evidence and the decision is certainly not one that no reasonable judge could have reached. The case was not an easy one for the judge but he grappled with all the potential difficulties of the evidence and came to a conclusion which, we feel able to say (although our own opinion is immaterial) was probably correct.” 41. For these reasons the first appeal will be dismissed.””
“58. The principles governing the review of findings of fact by appellate courts were recently discussed by this court in McGraddie v McGraddie[2013] UKSC 58 ;[2013] 1 WLR 2477 ; 2013 SLT 1212. There is no need to repeat what was said there. There may however be value in developing some of the points which were made in that judgment. 59. In the present case, the Extra Division cited earlier authorities of the highest standing. Lady Paton referred in particular to the well-known dictum of Lord Thankerton in Thomas v Thomas 1947 SC (HL) 45, 54;[1947] AC 484 , 488: "The appellate court, either because the reasons given by the trial judge are not satisfactory, or because it unmistakably so appears from the evidence, may be satisfied that he has not taken proper advantage of his having seen and heard the witnesses, and the matter will then become at large for the appellate court." As I have explained, Lady Paton found the reasons given by the trial judge to be unsatisfactory; and I have also explained why I take a different view. 60. Her Ladyship also cited a dictum from the opinion of Lord President Hamilton in Hamilton v Allied Domecq plc[2005] CSIH 74 ; 2006 SC 221, paragraph 85, concerned with the situation where "findings of fact are unsupported by the evidence and are critical to the decision of the case". She considered that that test also was met in the present case (paragraph 89). As this court explained in McGraddie at paragraph 31, however, that dictum was concerned with the situation where a critical finding has been made which is unsupported by any evidence, rather than the situation where the appellate court disagrees with the overall conclusion reached by the Lord Ordinary upon the evidence. It was therefore not in point in the present case. 61. Lady Paton also cited the dictum of Lord Macmillan in Thomas v Thomas 1947 SC (HL) 45, 59;[1947] AC 484 , 491, where, after mentioning some specific errors which might justify the intervention of an appellate court, his Lordship added that the trial judge may be shown "otherwise to have gone plainly wrong". As Lady Paton noted, that dictum was cited by Lord Hope of Craighead in Thomson v Kvaerner Govan Ltd[2003] UKHL 45 ; 2004 SC (HL) 1, paragraph 16, where he also cited Lord Shaw of Dunfermline's statement in Clarke v Edinburgh and District Tramways Co Ltd 1919 SC (HL) 35, 37 that the duty of the appellate court was to ask itself whether it was in a position to come to a clear conclusion that the trial judge was "plainly wrong". Lady Paton considered that that test also was met in the present case (paragraph 89). 62. Given that the Extra Division correctly identified that an appellate court can interfere where it is satisfied that the trial judge has gone "plainly wrong", and considered that that criterion was met in the present case, there may be some value in considering the meaning of that phrase. There is a risk that it may be misunderstood. The adverb "plainly" does not refer to the degree of confidence felt by the appellate court that it would not have reached the same conclusion as the trial judge. It does not matter, with whatever degree of certainty, that the appellate court considers that it would have reached a different conclusion. What matters is whether the decision under appeal is one that no reasonable judge could have reached. 63. In Thomas itself, Lord Thankerton, with whose reasoning Lord Macmillan, Lord Simonds and Lord du Parcq agreed, said that in the absence of a misdirection of himself by the trial judge, an appellate court which was disposed to come to a different conclusion on the evidence should not do so "unless it is satisfied that any advantage enjoyed by the trial judge by reason of having seen and heard the witnesses could not be sufficient to explain or justify the trial judge's conclusion": 1947 SC (HL) 45, 54;[1947] AC 484 , 487-488. 64. Lord du Parcq's speech is to similar effect. Distinguishing the instant case from "those very rare occasions" on which an appellate court would be justified in finding that the trial judge had formed a wrong opinion, he said: "There are, no doubt, cases in which it is proper to say, after reading the printed record, that, after making allowance for possible exaggeration and giving full weight to the judge's estimate of the witnesses, no conclusion is possible except that his decision was wrong." (1947 SC (HL) 45, 63;[1947] AC 484 , 493) 65. Viscount Simon, while disagreeing as to the result of the appeal, also emphasised the need for the appellate court to consider whether the trial judge's decision could reasonably be regarded as justified: "If there is no evidence to support a particular conclusion (and this is really a question of law), the appellate court will not hesitate so to decide. But if the evidence as a whole can reasonably be regarded as justifying the conclusion arrived at at the trial, and especially if that conclusion has been arrived at on conflicting testimony by a tribunal which saw and heard the witnesses, the appellate court will bear in mind that it has not enjoyed this opportunity and that the view of the trial judge as to where credibility lies is entitled to great weight." (1947 SC (HL) 45, 47;[1947] AC 484 , 486). 66. These dicta are couched in different language, but they are to the same general effect, and assist in understanding what Lord Macmillan is likely to have intended when he said that the trial judge might be shown "otherwise to have gone plainly wrong". Consistently with the approach adopted by Lord Thankerton in particular, the phrase can be understood as signifying that the decision of the trial judge cannot reasonably be explained or justified. 67. It follows that, in the absence of some other identifiable error, such as (without attempting an exhaustive account) a material error of law, or the making of a critical finding of fact which has no basis in the evidence, or a demonstrable misunderstanding of relevant evidence, or a demonstrable failure to consider relevant evidence, an appellate court will interfere with the findings of fact made by a trial judge only if it is satisfied that his decision cannot reasonably be explained or justified.”
“Where solicitors fail to issue proceedings within the limitation period, it is not always possible to discover what is the “loss” which the claimant has thereby suffered. … The court trying the professional negligence action can only speculate about the outcome of the original proceedings. The intended defendant to the original proceedings is not a party to the professional negligence action, although he may be, and quite commonly is, called as a witness in that action. The correct approach to such cases was considered by the Court of Appeal in Kitchen v Royal Air Force Assoc. …The court rejected the argument that it should determine on balance of probabilities, whether the plaintiff would have succeeded in the original action. Lord Evershed MR (with whom Parker and Sellers LJJ agreed) continued: “If, in this kind of action, it is plain that an action could have been brought, and if it had been brought that it must have succeeded, of course the answer is easy. The damaged plaintiff then would recover the full amount of the damages lost by the failure to bring the action originally. On the other hand, if it be made clear that the plaintiff never had a cause of action, that there was no case which the plaintiff could reasonably ever have formulated, then it is equally plain that the answer is that she can get nothing save nominal damages for the solicitors’ negligence. I would add, as was conceded by [counsel for the plaintiff], that in such a case it is not enough for the plaintiff to say: ‘Though I had no claim in law, still, I had a nuisance value which I could have so utilized as to extract something from the other side and they would have had to pay something to me in order to persuade me to go away. The present case, however, falls into neither one nor the other of the categories which I have mentioned. There may be cases where it would be quite impossible to try ‘the action within the action’ … In my judgment, assuming that the plaintiff has established negligence, what the court has to do in such a case as the present is to determine what the plaintiff has lost by that negligence. The question is: Has the plaintiff lost some right of value, some chose in action of reality and substance? In such a case it may be that its value is not easy to determine, but it is the duty of the court to determine that value as best it can.”
“The fact that the defendant solicitors were bringing or intending to bring the action is evidence that they thought it had some prospect of success, so that if they wish to say that the case was hopeless they will need good evidence to rebut the initial factual presumption. In Mount v Barker Austin (A Firm), … a claim which was struck out for want of prosecution, Simon Brown LJ considered that the applicable principles were as follows: (1) the legal burden lies on the plaintiff to prove that he has lost something of value, that is a case with real and substantial rather than merely a negligible prospects [sic] of success; (2) the evidential burden lies on the defendants to show that despite acting for the plaintiff in the litigation it was in fact of no value to their client…; (3) if the court has greater difficulty in discerning the strength of the plaintiff’s claim than it would have at the time of the original action, that counts against the defendant solicitors and not the plaintiff; (4) one would expect the court to be generous to the plaintiff in assessing his prospects of success.”
“It might be thought, consistent with Lord Evershed MR’s dictum in Kitchen v Royal Air Force Assoc, … and with Sharif v Garrett & Co (A Firm), … that where a fair trial is possible, the original action should be tried in the normal way, and the loss of chance approach should not be followed. Two cases make it clear that this is not correct. … In Hanif v Middleweeks, … the claimant’s counterclaim against his insurers for an indemnity for the loss of his night club by fire was struck out. In the professional negligence action, the judge determined that the claimant had only a 25% chance of proving that he had not set fire to the nightclub. The Court of Appeal held that the judge had and should have determined the chances of proving the claimant’s dishonesty in the original action rather than whether the claimant had in fact set fire to his property. … The court stated that the fact of delay or absence of witnesses was only one set of reasons why the court assesses the prospects of success on a percentage basis, and only if the evidence or law showed that the prospects were overwhelming or negligible would a claim be assessed at 100% or nothing. Other reasons included the fact that other witnesses may have been called at a notional trial, the judge at the notional trial may have taken a different view of the matter, and that account should be taken of the prospects of settlement. …Following that analysis, Rix LJ held in Dixon v Clement Jones Solicitors (A Firm)… that: “there is no requirement in such a loss of a chance case to fight out a trial within a trial, indeed the authorities show as a whole that is what should be avoided. It is the prospects and not the hypothetical decision in the lost trial that have to be investigated.”
“13. It is the sentences in which Lord Evershed says that 'There may be cases where it would be quite impossible to try "the action within the action"' and 'It may be that for one reason or another the action for negligence is not brought till, say, twenty years after the event and in the process of time the material witnesses or many of them may have died or become quite out of reach for the purpose of being called to give evidence' upon which Mr Gibson places principal reliance. He does so, however, by inverting the sense of the sentences. In his submission, although Lord Evershed quite clearly did not consider Kitchen[1958] 2 All ER 241 [1958] 1 WLR 563 itself as such a case, Lord Evershed was suggesting that in cases where the considerations of delay or absence of witnesses to which he referred did not apply, then it would or might be appropriate for the trial judge to determine one way or the other what would have been the outcome of the previous trial. 14. I doubt, myself, whether this was what Lord Evershed meant. It seems to me that it is more likely that he was giving one set of reasons why it is that, in a case such as the present, the court only assesses prospects and awards damages on a percentage basis - unless it is overwhelmingly clear on the material before the court that the claimant was almost bound to succeed or had, conversely, only a negligible prospect of success, in which case the court may move to a 100% or nil award. 15. Whatever the explanation of those sentences in Lord Evershed's judgment, they find very limited (if any) echo and no apparent application in subsequent authority, except in the sense which I have mentioned; that is that, if the evidence or the law is so clear that the subsequent court can treat the prospects as overwhelming or negligible, then the claim against the negligent professional may be assessed at 100% or nil. 16. That is also how Kitchen[1958] 2 All ER 241 [1958] 1 WLR 563 is treated in Jackson & Powell at paragraph 4-222. Jackson & Powell go on to contrast in paragraph 4-223 the approach taken in Fisher v Knibbe (1992) 3 Alta LR (3d) 97 by the Alberta Court of Appeal. We were shown that authority. It does not seem to me to reflect current English law or practice, although it purports to apply Kitchen. 17. There would, in fact, be some odd consequences if one were to accept Mr Gibson's submission in relation to situations where the prospects lay between the overwhelming and the negligible. A judge could then be invited to hold a trial within a trial regarding the facts or matters in issue in the previous litigation. He could reach a firm conclusion about that on the balance of probability (the civil test) and, even if it was only quite a narrow balance, he could then give effect to that as a finding one way or the other entitling the claimant either to a 100% award in the present litigation, if the balance of probability was in his favour, or to no damages at all if it was against him. 18. I would reject Mr Gibson's submissions. In my view, the judge's role here, and the only role which he assumed, was to assess whether there were any, and if so what, significant prospects under the original counterclaim. Further, and in any event, I do not think that it follows from his judgment or from an analysis of the issues that the trial of the counterclaim would have followed anything like the same path, necessarily, as the trial before the judge. …. 29. In reality, however, I consider that what he was doing was consistent with the task which he had set himself: working through the material before him with the single aim of coming to an ultimate conclusion as to the prospects of success on a trial in 1995. I think it is wrong to treat him as having assumed the role of deciding on the material before him what was the actual position regarding arson. Furthermore, if he had assumed that role, then I consider that he would, in the light of accepted principle and authority, have been wrong in this case to do so.”
“53. The appellants do not seek to go behind the judge's first two findings. The appellants say, first, that the judge adopted the wrong approach to the third issue. Secondly, the judge should have dismissed the respondent's action for reasons of public policy, having found on the balance of probabilities that Mr Sheikh and Mr Adams had started the fire. This point is another aspect of the appellants' first ground. Thirdly, the overall assessment of the respondent's prospects of success was erroneous because the judge left out of account the risk of the respondent failing on the first and second defences to his counterclaim pleaded by the insurers. 54. On the first ground, the appellants' counsel argues that the judge should not have been assessing a chance; he should, having decided that on the evidence before him it had been shown to be more likely than not that the fire had been started by Mr Sheikh and Mr Adams, have dismissed the respondent's claim against the appellants. 55. As he so found, then the appellants' negligence had not caused the respondent any loss. The judge could not have found that the respondent had a 25% chance of succeeding on his counterclaim, if he found that it had been proved, on the balance of probabilities, that Mr Sheikh and Mr Adams had started the fire. 56. I do not accept this analysis. This is a case of an omission or omissions by the appellants as the respondent's solicitors: the failure to prosecute his claim with due diligence which led to his counterclaim being struck out. Had that omission not occurred, the fate of the counterclaim would have depended on several factors: the witnesses called for the respondent and for the insurers, which might not have been identical to the witnesses heard by His Honour Judge Tetlow; whether witnesses would have given evidence and submitted themselves to cross-examination; their performance in the witness box; and, ultimately, the decision taken by the judge trying the issues which would have arisen between the respondent and his insurers. 57. There can be no certainty as to the outcome of those proceedings. Consequently, His Honour Judge Tetlow was correct, in my judgment, that what he had to assess was the chance of the respondent succeeding on his counterclaim. 58. The judge was right to rely on the decision of this court in Allied Maples Group Ltd v Simmons & Simmons[1995] 4 All ER 907 ,[1995] 1 WLR 1602 , where, at page 1611 of the latter report, dealing with the third of the possible situations which can arise, Stuart-Smith LJ said: '(3) In many cases the plaintiff's loss depends upon the hypothetical action of a third party, either in addition to action by the plaintiff, as in this case, or independently of it. In such a case, does the plaintiff have to prove on balance of probability, as Mr Jackson submits, that the third party would have acted so as to confer the benefit or avoid the risk to the plaintiff, or can the plaintiff succeed provided he shows that he had a substantial chance rather than a speculative one, the evaluation of the substantial chance being a question of quantification of damages? Although there is not a great deal of authority, and none in the Court of Appeal, relating to solicitors failing to give ad-vice which is directly in point, I have no doubt that Mr Jackson's submission is wrong and the second alternative is correct.' 59. I have no doubt that this is the exercise that His Honour Judge Tetlow was performing. Four short citations from his judgment will suffice. …… 63. That, in my judgment, is sufficient to dispose of the first and second grounds of the appellants' appeal.”
“the court only assesses prospects and awards damages on a percentage basis unless it is overwhelmingly clear on the material before the court that the claimant was almost bound to succeed or had, conversely, only a negligible prospect of success, in which case the court may move to a 100% or nil award”
“118……. I acknowledge that the staging of 2 doctors supports the view that he has a significant loss of function but I repeat that the question is whether the claimant has established that in reality any loss of function manifested itself in an inability to carry out the tasks. 119. That is a question of credibility. Am I satisfied that the claimant originally undertook the services but could no longer do so without assistance? As Mr Quiney put it, has the claimant succeeded in persuading the court that he actually suffered sufficient disability that he could honestly say “I cannot carry out the services?”
“When considering these figures, and noting that for the past four and a half years the Judgments Act rate has been higher than the special account rates, and considering whether it is just to award the higher rate, it is to be borne in mind that underSection 35A of the Supreme Court Act 1981 only simple interest can be awarded, however long the period may be. To be contrasted with this is the special account and the lower rates of interest payable on this account. The interest payable from time to time on money in the special account is compound interest, the interest accruing twice-yearly: see rule 27 of theCourts Funds Rules 1987 The currentCourt Fund Rules 2011 provide to similar effect. . So an award of simple interest at the special account rate will not put the judgment creditor in the same position as having received the money and paid it into the special account as an investment, for had he done so he would effectively have received the higher rate which compound interest would have yielded for him.”
“Of course, whatever rate a judge may choose as a convenient starting point, he will consider all the circumstances of the case when making his decision. In particular, if a plaintiff and his advisers have not been diligent in commencing the proceedings and vigorous in pursuing them, the court will be astute to take that into account appropriately in determining what the justice of the case requires regarding interest. I turn to the facts in the present case. The judge awarded interest for the period of five years and ten months from March 1983 to January 1989 at the rate payable on judgment debts from time to time over the period: 12 per cent. for the two years up to April 1985 and 15 per cent. for the following three years and ten months. That is equivalent to an average rate for the whole period of approximately 14 per cent. per annum. Before allowing for the interim payment of£10,000 made in May 1987, that rate of interest produces an interest award in the sum of£36,650 . In this Court the defendants contended that the rate should not be higher than the special account rate. Application of that rate for the whole period would produce, on a capital sum of£45,000 , an interest award of£31,081 , the equivalent to an average rate of 11.8 per cent. per annum. A third figure canvassed before us was the Judgments Act rate current in March 1983 when, but for the solicitor's negligence, Mr Pinnock would have received his£45,000 . That rate was 12 per cent. per annum, and would produce an interest award of£31,500 . Criticism was made of some of the judge's observations and reasoning. In particular it was said that the judge's reasoning should have led to an award of interest at the Judgments Act rate current in March 1983, as the rate which would have applied to a judgment obtained then. Thus, on his own reasoning, the judge should have awarded interest at the rate of 12 per cent. throughout the 70-month period, and not at a fluctuating rate. I do not find it necessary to pursue these criticisms. Let me assume in favour of the defendant that these criticisms are well-founded. The consequence of that would be that, the judge having misdirected himself, it is for this Court to exercise its own discretion regarding the appropriate rate of interest. For my part I think that the appropriate rate in this case is the rate which, over the relevant period, was payable from time to time on judgment debts. There is nothing abnormal or special about this rate which requires special factors to justify its use. If a special reason were needed, there is one here. The period of nearly six years came on top of an initial lapse of time of four and a half years. Because of his solicitor's negligence, Mr Pinnock did not receive payment until January 1989 for injuries sustained in an accident over ten years earlier, in September 1978. That was a factor which impressed the judge, and I agree with him. Counsel for the defendants told us that in personal injuries cases the use of short term investment account rate is “hallowed”
“It is more flexible and therefore, unlike the judgment debt rate, it better reflects changes in value of money and changes in interest rates more realistically. Furthermore, judgment debt rate tends to be high, for the reasons given by Bingham LJ and the editors of Jackson and Powell and there is no reason to penalise the defendants in the present case. The fact that the period of time involved in the present case is long seems to me to cut both ways.”
“Interest is awarded to compensate the claimant for being deprived of his damages for a period of time, not as compensation for the damage done to him 82 or as a punishment for the defendant. For this reason the nature of the transaction giving rise to the claim will be material to the choice of the rate of interest. A commercial transaction will more readily attract a commercial rate of interest than a domestic house purchase. The decisions of the Court of Appeal in Pinnock v Wilkins & Sons 83 and Watts v Morrow 84 establish that the court may take the rate applicable to judgments bys.17 of the Judgments Act 1838 . However, that is only an option and should not be applied without considering whether some other, more flexible rate is more appropriate.85” 85. For a detailed critique of these decisions see paragraphs 1-182 to 1-188 of the 4th edn of this work. In Harrison v Bloom Camillin (No.2) [2000] Lloyd’s Rep. P.N. 404 (Neuberger J); and Griffiths v Last Cawthra Feather (A Firm) [2002] P.N.L.R. 27 (HH Judge Grenfell sitting in the TCC) interest was awarded on damages awarded against solicitors at the short term investment rate.”