“(1) There is no framework contract between [Talentcore] and the consultants. [Talentcore] is free to offer work to them or not, and they 25 are free to accept or decline work when offered. (2) There are no written contracts between [Talentcore] and either the cosmetics companies (or World Duty Free which runs the duty-free shops) or the consultants. (3) Mrs Carr is well known to the cosmetics companies having 30 worked with them for 20 years. Through [Talentcore] she has built up a business of providing experienced consultants for work in duty-free shops. Cosmetic companies will obtain a three-week slot for promotions in the duty-free shop which take place from a position, described as a gondola, separate from the normal cosmetics counters. 35 About 70% of [Talentcore’s] work is to find consultants to service such promotions by selling the product being promoted. The remainder of [Talentcore’s] work is to fill vacancies for work on the counter in normal duty-free shopping areas, whether relating to cosmetics or alcohol, including sometimes, though not normally, 40 operating the till. (4) Talentcore does not train consultants but engages those who have the necessary experience. Prospective consultants are interviewed. During the interview Mrs Carr will explain the dress code which is set out in a document entitled “Members code of practice” of 45 which there are versions 1 and 2 but Mrs Carr did not remember the 3 date of change. The document is not normally handed to consultants but is used by Mrs Carr as the basis for interviews, but might occasionally be handed to a consultant who was not sure about something. It emphasises punctuality and appearance (avoiding such 5 things as chewing, yawning visibly, lounging on a counter, grooming hair or touching up make up) and sets out a detailed dress code. Consultants are required to obtain their own security pass enabling them to work at the airside of the airport. (5) The cosmetics company will provide some training about a 10 new product for about an hour before the session, and they may set sales targets. [Talentcore] will also give advice, which is not paid for separately, on the promotion, including sometimes changing the hours worked. (6) [Talentcore] will telephone consultants offering work on 15 particular days in the morning (8 am to 2 pm) or afternoon (3 pm to 9 pm) shift. If a consultant accepts, a contract is entered into for such work. A rota is prepared of the names of consultants and sent to the cosmetics company and the consultants. The consultant obtains a signature on his time sheet by either someone present from the 20 cosmetics company or a manager from World Duty Free. (7) When working there is little supervision of the consultants. There is no control over sales techniques employed by consultants. Normally nobody from the cosmetics company will be managing the promotion; the counter staff working for the cosmetics company will 25 be managing the counter and will not be supervising the promotion. World Duty Free as operator of the duty-free shop will be in a position to give directions to the consultants. For consultants not involved with promotions they would be working alongside staff of World Duty Free and would be subject to the same control as other staff. If a consultant 30 turned up improperly dressed either someone from the cosmetics company or World Duty Free would be in a position to send them home. (8) The cosmetics company is invoiced by [Talentcore] by attaching a list of the people and time worked, and the consultants are 35 paid in accordance with the time sheets. (9) Consultants who are unable or unwilling to work for an agreed slot are expected to inform [Talentcore] and if possible find a replacement. Version 1 of the Members Code of Practice states: “If for any reason you find that you will be late, you 40 must always first telephone Team Spirits office (regardless of the hour) and find another Team member to take your place—any such change must be approved by Ryta in advance and the Team Coordinator informed. Changes must only be requested 45 in absolute emergencies—too many shift changes have 4 been taking place in the past for the good of the Team’s reputation and have created administration difficulties.”
“44 Treatment of workers supplied by agencies (1) This section applies if— (a) an individual (“the worker”) personally provides, or 10 is under an obligation personally to provide, services (which are not excluded services) to another person (“the client”), (b) the services are supplied by or through a third person (“the agency”) under the terms of an agency 15 contract, (c) the worker is subject to (or to the right of) supervision, direction or control as to the manner in which the services are provided, and (d) remuneration receivable under or in consequence of 20 the agency contract does not constitute employment income of the worker apart from this Chapter. (2) If this section applies— (a) the services which the worker provides, or is obliged to provide, to the client under the agency contract 25 are to be treated for income tax purposes as duties of an employment held by the worker with the agency, and (b) all remuneration receivable under or in consequence of the agency contract (including remuneration which the client pays or provides in relation 30 to the services) is to be treated for income tax purposes as earnings from that employment. 45 Arrangements with agencies If – (a) an individual (“the worker”), with a view to personally 35 providing services (which are not excluded services) to another person (“the client”), enters into arrangements with a third person (“the agency”), and (b) the arrangements are such that the services (if and when they are provided) will be treated for income tax purpose under 40 section 44 as duties of an employment held by the worker with the agency, 7 any remuneration receivable under or in consequence of the arrangements is to be treated for income tax purposed as earnings from that employment. … 5 47 Interpretation of this Chapter (1) In this Chapter “agency contract” means a contract made between the worker and the agency under the terms of which the worker is obliged to personally provide services to the client.”
“2—(1) For the purposes of the Act an earner in one category of earners shall be treated as falling within another category in accordance with the following provisions of this regulation. 15 (2) Subject to the provisions of paragraph (4) of this regulation, every earner shall, in respect of any employment described in any paragraph in column (A) of Part I of Schedule 1 to these regulations, be treated as falling within the category of an employed earner in so far as he is gainfully employed in such 20 employment and is not a person specified in the corresponding paragraph in column (B) of that Part, notwithstanding that the employment is not under a contract of service, or in an office (including elective office) with emoluments chargeable to income tax under Schedule E [“general earnings” substituted for 25 the words after “with” from6 April 2004 in consequence of ITEPA 2004].”
“2. Employment (not being employment in respect of which a person is, under the provisions of paragraph 1, 3 or 5 of this Schedule, treated as falling within the category of an employed earner) in which the person employed renders, or is under 35 obligation to render, personal service and is subject to supervision, direction or control, or to the right of supervision, direction or control, as to the manner of the rendering of such service and where the person employed is supplied by or through some third person (including, in the case of a body of persons 40 unincorporate, a body of which the person employed is a member) and— (a) where earnings for such service are paid by or through, or on the basis of accounts submitted by, that 8 third person or in accordance with arrangements made with that third person; or (b) where payments, other than to the person employed, are made by way of fees, commission or other payments 5 of like nature which relate to the continued employment in that employment of the person employed.”
“The servant must be obliged to provide his own work and skill. 25 Freedom to do a job either by one's own hands or by another's is inconsistent with a contract of service, though a limited or occasional power of delegation may not be: see Atiyah's Vicarious Liability in the Law of Torts (1967) pp. 59 to 61 and the cases cited by him.” 30 11. Having reviewed several authorities which address the issue of substitution or delegation, the FTT concluded, at para 13: “The effect of these authorities is that a full right of substitution which has the effect that the person need never turn up [means that] there is no contract of service, but more limited rights of substitution do not 35 prevent it.”
“You need to ensure that a suitable alternative courier is available to 35 carry out the terms of this agreement when you are unable. This might happen during holidays or if you are ill. You can have more than one alternative. You will need to discuss and agree the identity of your replacements with your courier link contract.”
“In the event that the contractor is unable or unwilling to perform the services personally he shall arrange at his own expense entirely for another suitable person to perform the services”
“… it is plain from clause 3.3 that the applicant, as a matter of contract, was not obliged to perform any services personally himself if he was 1 The word “provide” appears in the judgment, but would appear to be a typographical error. 11 unwilling or unable to do so, provided that he could find a substitute driver.”
“Where the subcontractor is unable to provide the services the 10 subcontractor may provide an alternative worker to undertake the services but only having first obtained the express approval of the contractor.”
“In my view given the temporary and ad hoc nature of the Appellant’s bookings the right of substitution that I have found to exist would prevent there being a contract of service if that were in issue. Similarly it prevents there being an obligation to render (or provide), personal 15 services within the legislation applicable here.”