“The certified accounts for the year ending24 March 2022 indicated that the sum of£2,350,000 was held in the reserve fund. According to the grounds in support of the application however, after the RTM company acquired the right to manage in February 2022 it discovered that the sum held in the reserve fund account came to just over£110,000 . Further the two dissenting leaseholders have not paid any service charges since the right to manage was acquired. According to Ms Carroll’s statement together they are in arrears of£212,881 . For the purposes of comparison the total service charge income raised by the freeholder in the year ending24 March 2022 was£295,458 . In the course of its determination in respect of the application for dispensation, the Tribunal noted that total cost of the emergency works to safely remove the three pinnacles was estimated in March 2024 to be in the region of£450,000 . According to a Stage 2 notice of intention served in September 2020 by the Second Respondent, i.e. 2 years prior to the Applicant’s acquisition of the right to manage, the estimates it had obtained for the repairs that were then required to the spire and tower ranged from of£1.2 million to£2.3 million .”
“(10) Where [the FTT] makes an order under this section varying a lease [the FTT] may, if it thinks fit, make an order providing for any party to the lease to pay, to any other party to the lease or to any other person, compensation in respect of any loss or disadvantage that [the FTT] considers he is likely to suffer as a result of the variation.”
“112. In this case, the relevant words of the statute are "the lease fails to make satisfactory provision". The key word is "satisfactory", which the Oxford English Dictionary defines as meaning "adequate, fair, tolerable; sufficient for the needs of a given situation or circumstance". It is a word of approval with middling connotations, and its antonym, unsatisfactory, is also a comparatively moderate rebuke. To say that there has been a failure to make satisfactory provision for something suggests that there is a problem of some sort without giving the impression that the problem is acute. Nor does it give any indication of the nature of the problem. It may be something for which provision has been made, which turns out not to be adequate, or it may be the omission to make any provision at all for a particular contingency which is unsatisfactory. 113. “Satisfactory" is an ordinary English word with a well understood meaning. It is not necessary or appropriate to substitute some different word, such as "defect" when addressing the ground (e) question. The better course is to identify the provision which has been made in the lease, or which is missing from it, and to consider whether in the circumstances which now exist that amounts to satisfactory provision, in the ordinary understanding of those words.”
“31. Both counsel referred us to paragraph 16 of the decision of the Upper Tribunal in Mayor and Burgesses of London Borough of Camden v Morath[2019] UKUT 193 set out above, where the Upper Tribunal considered that a provision that is ‘clear and workable’ is unlikely to be unsatisfactory. They both stressed that the tribunal must be careful not to substitute a test of “clear and workable” for the test in s.35(2). However, as the Upper Tribunal went on to explain in that paragraph, the question is whether the bargain as it stands works in practice and must be considered on the basis of the evidence before the Tribunal. … 33. We have to consider how the machinery of the existing leases works in practice. It is illustrative to take Flat 23 in the year commencing25 March 2021 as an example, and ignoring for the moment any potential delay in certifying actual costs for the preceding year. The service charge payable in respect of Flat 23 is 6.7% of the total building costs. The total actual maintenance costs for the building for the year ending24 March 2021 was£393,268 . Therefore the total interim maintenance charges which the RTM company could have demanded of the leaseholder of Flat 23 in 2022, excluding any contribution towards the reserves, was£26,345 , with 50% of that sum payable on25 March 2022 and the other 50% payable on29 September 2022 . The total sum which the RTM company could have demanded of all the leaseholders towards the reserve fund in 2022 was£117,980 (i.e. 30% of the actual costs for 2021) The maximum it could have demanded from the leaseholder of Flat 23 towards the reserve fund in 2022 was£7,904.66 . This is significantly less than that leaseholder’s liability to contribute towards the cost of the urgent works to the three pinnacles which, assuming a total cost of£450,000 , comes to£30,150 . Realistically the RTM company could only use the sums which it could have demanded for the reserve fund to pay for urgent works, as most or all of the interim maintenance charge would be needed to pay for the day-to-day expenses of running the building. 34. In order to repair the tower and spire if the lease is not varied the RTM company will have do one of the following; (i) Fund the works itself and claim the cost from the leaseholders as a balancing charge once the certified accounts are available; or (ii) Find a contractor who is willing to start the works but defer seeking payment of the bulk of the cost until after the leaseholders pay their balancing charges; or (iii) Persuade some or all of the leaseholders to pay in advance notwithstanding the fact that they are under no obligation to do so; or (iv) Wait until it has accumulated sufficient money in the reserve fund. Again taking Flat 23 as an example, and using the figures for 2022, it would take 3 to 4 years to build up enough money to carry out the urgent works to the 3 pinnacles, and several years thereafter to build up enough money to complete the repairs to the tower. 35. In our view there is ample evidence to show that the provisions of the leases are not working in practice; the spire and tower have been in a state of significant disrepair since 2016 and have now deteriorated to the point that the pose a danger to persons in the vicinity of the building. The Second Respondent attempted to carry out the necessary repairs in 2021 by seeking payment of the costs in advance from the leaseholders. However it was unable to raise the funds in this way because some of the leaseholders objected on the grounds that the terms of their leases did not require them to pay the sums demanded. The only works that were carried out by the Second Respondent was to net the spire in 2021. The bulk of the works remained outstanding as at the date the Applicant acquired the right to manage. In our view the ultimate cause of this is not warring factions among the building’s leaseholders or poor management decisions on the part of either the Second Respondent or the RTM company but a consequence of the service charge mechanism the leases themselves which effectively prevents the landlord from seeking advance payment in respect of major works. It may have been the intention of the parties when the leases were entered into that over time the reserve fund would be built up to cater for such eventualities but as this case demonstrates, reserve funds can be depleted. We do not accept that we can properly consider whether any of the leaseholders is in a position to act as a ‘white knight’ and either fund the works or grant the Applicant a short-term loan. The fact that they could is no guarantee that they will and in any event any such leaseholder could dispose of their interest in the building at any time. Furthermore we note that at paragraph 8 of her statement Ms O’Carroll says that the RTM company does not at present have sufficient funds available to it to carry out the emergency works. If the Respondents did not accept the evidence of Ms O’Carroll on this point then in our view they should have sought to challenge it. 36. Consequently we consider that we have jurisdiction to vary the leases.”
“36 …The question then is whether we should exercise our discretion and make any of the variations sought by the Applicant. … Mr Upton urged us not to embark on this exercise until the Respondents had the opportunity to establish whether or not they might be prejudiced by any or all of the proposed variations. He could not suggest any mechanism by which the value of either the reversion or of the leasehold of Flats 16, 19 or 23 might be adversely effected by any of the proposed variations. 37. In our view the best of the three proposed variations is the variation to the interim maintenance charge. … 38. As the Tribunal has already decided that the issue of compensation will not be considered as part of this determination, we will postpone consideration of the Respondents’ application under section 20C LTA 1985 or Paragraph 5A of Schedule 11 to the CLRA 2002, should it wish to pursue it. Directions for a case management hearing to deal with those applications, the registration of the variation against the relevant leasehold and freehold titles, and the issue of compensation will follow this decision.”
“To say that there has been a failure to make satisfactory provision for something suggests that there is a problem of some sort without giving the impression that the problem is acute.”
“The modern case law…has emphasised the central importance of identifying the purpose of the legislation and interpreting the relevant language in the light of that purpose.”
“If, as can happen, the leases of the flats in a block have been so drafted that the landlord is not entitled to recover from his tenants in aggregate the whole of his expenditure on services, he has to bear the deficiency himself. On the other hand, if, as is not uncommon, the leases provide for the tenants to pay the cost of services, but impose no obligation on the landlord to provide those services, the tenants may have no ready means of ensuring that essential repairs are carried out even though they, or most of them, are willing to pay for the work. A defective or inconsistent set of leases in a block can be improved at present only if all parties agree. We consider in paragraphs 7.6. l to 7.6.13 a procedure for varying defective leases where such unanimous agreement cannot be obtained.”
“11. Except where specifically provided to the contrary, RTM is not intended to override any aspect of the lease, other than to transfer relevant functions or responsibilities to the managing body. Nor should RTM affect the ownership of any interest in the building. Any long lease in the block will remain an agreement between the leaseholder and the landlord, albeit with the managing body carrying out most of the landlord’s functions.”
“The RTM company would be required to carry out the management functions for the premises in accordance with the terms of the leases of the property. That would mean, for example, that where there is a positive requirement to do something under a lease, such as redecoration of common areas once every five years, that would become an obligation upon the company. Similarly, the company would not be able to step outside the terms of the lease – for example, if the lease did not provide for certain expenditure to be recoverable, the company would not be able to recover it from the leaseholder.”
“14. Where leases do not provide for advance payment of service charges, a landlord (or an RTM company) will often have to pay for works in advance and then collect the service charge monies. This will mean that the landlord or the company will be out of pocket and may result in the necessary repair works not being done because of cash flow problems. We therefore intend that where a lease fails to provide for the payment and collection of service charges in advance of works (whether repairs or maintenance) being carried out, that should constitute a ground for variation.”
“Although it is right that the question of satisfactory provision should be determined in all the circumstances, the weight to be given to particular matters may need careful consideration. What the landlord or the tenant says that he is willing to do in addition to his obligations may have some relevance as to how, in practice, the provision in question is likely to operate. But it would normally be wrong, it seems to me, to base a decision on such an expression of willingness since the person in question could change his attitude or be replaced as landlord or tenant by another person differently disposed.”