“(1) This paragraph applies where the local housing authority decide to vary a licence. (2) The local housing authority must serve on the licence holder and each relevant person– (a) a copy of the authority's decision to vary the licence, and (b) a notice setting out– (i) the reasons for the decision and the date on which it was made, (ii) the right of appeal against the decision under Part 3 of this Schedule, and (iii) the period within which an appeal may be made (see paragraph 33(2)). 4 (3) The documents required to be served under sub-paragraph (2) must be served within the period of seven days beginning with the day on which the decision is made.”
“the requirement is never intended to be optional if a word such as “shall” or “must” is used.”
“the tribunal before whom the defect is properly raised has the task of determining what are to be the consequences of failing to comply with the requirement in the context of all the facts and circumstances of the case in which the issue arises. In 5 such a situation that tribunal’s task will be to seek to do what is just in all the circumstances.”