"As regards the charges for reminder letters, whilst it is clear why the Respondent would want to levy these charges, it is less clear that it is entitled to do so under the Lease. Ms Khan referred the Tribunal to clause 4.1 of the Lease which requires the tenant to indemnify the landlord (for the mutual protection of the landlord and the managing agents) " against all actions proceedings costs claims and demands in respect of any breach non-observance or non-performance [ of its covenants] "
"44. The amounts disputed by the Applicant are payable in full except for: -- ..... six arrears letter charges (disallowed by Tribunal)£346 .55 45. The Applicant has applied for an order under section 20C of the 1985 act that none of the costs incurred by the Respondent in connection with these proceedings should be recoverable as service charge. In the Tribunal's view the Respondent has acted reasonably and behaved properly in connection with these proceedings, and it has been successful on nearly all of the disputed issues and therefore the Tribunal declines to make an order under Section 20C limiting the proportion or amount of the Respondent's costs incurred in connection with these proceedings that are recoverable as service charge. 46. Nevertheless, there is a separate question to consider, namely whether the Respondent's costs are recoverable under the Lease. Ms Khan said that the costs incurred by the Respondent were in-house legal costs, i.e. the costs of preparing for and appearing at the Tribunal proceedings, and that the time spent by her was seven hours at a charge-out rate of£150 per hour. As regards recoverability under the Lease, Ms Khan relied on paragraph 15.3 of Part E of the Sixth Schedule which entitles the managing agents to charge to the leaseholders by way of service charge "... any legal or other costs reasonably and properly incurred by the Manager and otherwise not recovered in taking or defending proceedings... arising out of... any claim by or against any... lessee or tenant ...", and at first sight this would seem to cover in-house legal costs. 47. However, the time spent by Ms Khan is not considered by the Tribunal to be a 'cost' in the sense envisaged by the Lease extract quoted above. Had the Respondent instructed an external solicitor and been billed for and paid for the time spent by that solicitor then this would have been a cost falling within the relevant provision of the Lease. However Ms Khan's charge out rate of£150 per hour is purely a notional charge and it is highly unlikely that it is equivalent to the actual cost to the Respondent. In any event, whilst in an economic sense there is arguably an opportunity cost of Ms Khan working on this case rather than on another case, the Respondent would (it is reasonable to assume) have been employing Ms Khan anyway and therefore the Tribunal does not accept that the time spent by Ms Khan on this case is a cost falling within the provision relied upon by Ms Khan. Accordingly, the Tribunal determines that the Respondent's notional in-house charges for the time spent by Ms Khan in connection with these proceedings are not recoverable under the Lease."
"... the registrar was wrong in disallowing the whole of the solicitor's profit costs. A certain part of the salary... was paid by the district council in respect of them, and that portion ought to have been allowed and paid by the opposite party. It must be assumed until the contrary is shown that [ the annual salary] is a proper sum to be paid by the solicitor for his whole year's work, and also that[ the costs claimed in these proceedings] was a proper sum to be paid to him for this part of his work... It seems to me that the registrar was clearly wrong in disallowing the whole of the amount charged by the solicitor in respect of work done by him, and, further, that unless something could be shown in which it is most improbable in this case can be shown, the whole ought to have been allowed..."