“This is a request…in relation to changes introduced (with effect from July 2015) by DISP Rule 3.3.4AR [‘DISP’ refers to the dispute resolution provisions of the Financial Conduct Authority’s Handbook]… Please provide copies of any documentation complying with both A) and B) below, namely: A) That were exchanged between the FOS and the FCA before or at the time of the implementation of the changes introduced by DISP Rule 3.3.4AR; and B) That relate (in whole or part) to the actual, or any proposed or otherwise discussed, changes to be introduced by DISP Rule 3.3.4AR, in particular changes to the grounds on which the ombudsman may dismiss a complaint without considering its merits.”
“21. FOS said that the emails [that preceded changes to the DISP rules] that fell within the scope of the request contained policy considerations about whether the changes to the dismissal rules were necessary, views and debates about whether the grounds for dismissing a complaint were non-exhaustive and confidential drafts about changes to the legislation…HM Treasury were also involved in the ongoing discussions…These discussions were considered highly confidential and were only available to a small number of individuals at the FCA [Financial Conduct Authority], HM Treasury and FOS. 22. FOS acknowledged that the communications between its service and the FCA were exchanged some years ago. However, the qualified person considers that the disclosure of the information would be likely to inhibit the process of exchanging views with the FCA for the purposes of deliberation. 23. FOS highlighted that the process of complying…is an ongoing one…The exchanges are therefore relevant to ongoing communications between the FCA and FOS. 24…the withheld information reflects free and frank exchanges of views regarding the changes to the dismissal rules…Given that the withheld information was considered highly confidential and was only available to a small number of individuals at the FCA, HM Treasury, the Commissioner does consider that the opinion of the qualified person is reasonable and…section 36(2)(b)(ii) was correctly engaged to all of the withheld information.”
“I am quite willing for this matter to proceed as if it will be dealt with as a determination on paper. However, I reserve my right to ask for an oral hearing once I have seen the evidence from the FOS’ witness and once I know the gist of any closed evidence and/or arguments.”
“4. The duty to ensure fairness in dealing with closed proceedings is a dynamic one. Nothing I am saying at this stage is intended to limit the ability of the Panel to act compliantly with Browning when considering the appeal. 5. Any other application in respect of Rule 14 should be made promptly.”
“This decision was made by the Tribunal Registrar. A party is entitled to apply in writing within 14 calendar days of the date this document is sent for this decision to be considered afresh. If you apply later than 14 days you must explain why you are late.”
“The appellant has asked for a gist of the closed material. He also says that the Decision Notice provides some information about the content of the closed material, so this is already public information. He has asked to provide further submissions after the closed material or a gist of the redactions has been provided to him.”
“31…It is normal practice to provide a gist of the evidence given in closed proceedings to the parties who were excluded from that part of the hearing. This is covered in the Practice Note on Closed Material in Information Rights Cases (2012), which states that after a closed hearing the Tribunal should discuss with the remaining parties what summary of the closed hearing can be given to the excluded party without undermining the Rule 14(6) direction [for information not to be disclosed to a party]. It is not normal practice to provide a gist of closed material in a paper case.”
“32. We note that the Decision Notice does give some additional information about the content of the information, in particular at paragraphs 21 and 24. This is now public information. Having viewed the withheld information, we can confirm the following: (a) There are emails containing policy considerations about whether the changes to the dismissal rules were necessary, views and debates about whether the grounds for dismissing complaints were non-exhaustive, and confidential drafts about changes to the legislation (FSMA) and the DISP rules. (b) HM Treasury were involved in the ongoing discussions between FOS and FCA, and the material includes information about HM Treasury’s approach to the changes. (c) These discussions were between a small number of individuals at FOS, FCA and HM Treasury. (d) The material reflects a free and frank exchange of views about proposed changes to the dismissal rules. 33. The closed material in Ms Enver’s statement provides further detail about the participants in these discussions and the nature of those discussions. The statement also provides an explanation in relation to each item of the withheld information.”
“34. It would defeat the purpose of the proceedings to disclose further details about the closed material, and undermine the effect of the Rule 14(6) direction. We are satisfied that we can deal with these proceedings fairly without providing the appellant with more information or the opportunity to make further submissions. The Tribunal has an investigatory function which involves considering and testing the closed material itself, having regard to the competing rights and interests involved (see Browning v Information Commissioner,[2014] EWCA Civ 1050 ). In this case, we can view the closed material and make a decision based on this material together with the already extensive submissions from both parties.”
“We have also considered the nature of the communications in the withheld information. As noted above, these do reflect a free and frank exchange of views about proposed changes to the dismissal grounds, and were confidential communications between a small circle of personnel.”; (b). the Tribunal found that it was reasonable to hold the opinion that, if the withheld information were made public, “this would be likely to inhibit future discussions between FOS and FCA of this nature – whether on this topic or other topics. Individuals would be less likely to communicate so openly in writing if they thought their communications might be made public” (paragraph 40); (c). the nature of the FOS and FCA’s joint responsibilities for DISP, and FCA’s role in ensuring FOS’ compliance with “ADR Regulations”, necessitated ongoing communications between the two bodies “including [about] the application of the DISP rules and the dismissal grounds”
“58. We have also made this assessment after considering the withheld information. We cannot give the appellant details of what is contained in that information. However, if there were communications in that information which did indicate any wrongdoing or misconduct, that might tip the balance in favour of disclosure. There is not any indication of wrongdoing or misconduct in the information we have seen. There is no “smoking gun” in relation to the application of the commercial judgement dismissal ground.”
“I grant the Appellant permission to appeal to the extent that ground 1 is comprised of the arguments in paragraphs 11 to 17 of his written submissions. In my judgment, the Appellant has made out an arguable case that he was not given a fair opportunity to make submissions as to whether rule 14(6) of the tribunal’s rules should be applied and, if so, to what extent.”
“Arguably, the First-tier Tribunal erred in law in failing to consider whether, despite this being an appeal determined on paper, the Closed Material Procedure, which seems to me to anticipate a hearing before the First-tier Tribunal, should have been adapted to ensure that the Appellant was treated fairly in accordance with the principles underlying that procedure. On the face of it, there is no obvious reason why the ‘gist’ procedure should be left out of account on an appeal determined on paper, especially if an Appellant requests provision of a paper gist before an appeal has been determined, and it is arguably no good reason simply to say, as the tribunal did in paragraph 31 of its statement of reasons, that “it is not normal practice to provide a gist of closed materials in a paper case”
“there is to be an additional ground of appeal, which is that the First-tier Tribunal’s decision may have involved an error of law because its case management of the proceedings on Mr Barrett’s appeal against the Commissioner’s decision notice involved directions purportedly given under rule 14 of theTribunal Procedure (First-tier Tribunal) (General Regulatory Chamber) Rules 2009 by a Registrar when the Senior President of Tribunal’s Practice Statement Delegation of Functions to Registrars and Tribunal Caseworkers on or after25 September 2017 in the First-tier Tribunal (General Regulatory Chamber) arguably provided no authority for a Registrar to be authorised to give directions under rule 14.”
“…if or to the extent that – …(b) in all the circumstances of the case, the public interest in maintaining the exemption outweighs the public interest in disclosing the information.”
“(2) Information to which this section applies is exempt information if, in the reasonable opinion of a qualified person, disclosure of the information under this Act – …(b) would, or would be likely to, inhibit – (i) the free and frank provision of advice, or (ii) the free and frank exchange of views for the purposes of deliberation, or (c) would otherwise prejudice, or would be likely otherwise to prejudice, the effective conduct of public affairs.” …(b) would, or would be likely to, inhibit – (i) the free and frank provision of advice, or (ii) the free and frank exchange of views for the purposes of deliberation, or (c) would otherwise prejudice, or would be likely otherwise to prejudice, the effective conduct of public affairs.”
“(5) In subsections (2) and (3) “qualified person” – …(o) in relation to information held by any public authority not falling within any of paragraphs (a) to (n), means-- (i) a Minister of the Crown, (ii) the public authority, if authorised for the purposes of this section by a Minister of the Crown, or (iii) any officer or employee of the public authority who is authorised for the purposes of this section by a Minister of the Crown.” (i) a Minister of the Crown, (ii) the public authority, if authorised for the purposes of this section by a Minister of the Crown, or (iii) any officer or employee of the public authority who is authorised for the purposes of this section by a Minister of the Crown.”
“(1) Staff appointed under section 40(1) of the 2007 Act (tribunal staff and services)…may, if authorised by the Senior President of Tribunals under paragraph 3(3) of Schedule 5 to the 2007 Act, carry out functions of a judicial nature permitted or required to be done by the Tribunal. …(3) Within 14 days after the date that the Tribunal sends notice of a decision made by a member of staff . . . under paragraph (1) to a party, that party may apply in writing to the Tribunal for that decision to be considered afresh by a judge.”
“3. In accordance with rule 4(1), the Senior President of Tribunals hereby authorises a legally qualified member of staff appointed under section 40(1) of the [2007 Act]…and designated by the GRC President as a “GRC Registrar” may carry out the following functions to the extent that that Registrar has been authorised to exercise those functions by the GRC President: …(f) under rule 14, to make any order or direction concerning the disclosure or publication of documents or information…”
“(1)…the Tribunal must hold a hearing before making a decision which disposes of proceedings unless— (a) each party has consented to the matter being determined without a hearing; and (b) the Tribunal is satisfied that it can properly determine the issues without a hearing.”
“(1) Subject to the following paragraphs, all hearings must be held in public. (2) The Tribunal may give a direction that a hearing, or part of it, is to be held in private. (3) Where a hearing, or part of it, is to be held in private, the Tribunal may determine who is permitted to attend the hearing or part of it. (4) The Tribunal may give a direction excluding from any hearing, or part of it— …(c) any person who the Tribunal considers should be excluded in order to give effect to the requirement at rule 14(10) (prevention of disclosure or publication of documents and information); or (d) any person where the purpose of the hearing would be defeated by the attendance of that person. (5) …”
“1…This appeal raises an important procedural issue in relation to theFreedom of Information Act 2000 . When the First-tier Tribunal (FTT) is hearing an appeal against a decision of the Information Commissioner (IC), in what circumstances (if any) can it lawfully adopt a closed material procedure (CMP) in which a party and his legal representatives are excluded from the hearing or part of it?”
“3. Even more fundamental [than a public hearing] to any justice system in a modern, democratic society is the principle of natural justice, whose most important aspect is that every party has a right to know the full case against him, and the right to test and challenge that case fully. A closed hearing is therefore more offensive to fundamental principle than a private hearing. At least a private hearing cannot be said, of itself, to give rise to inequality or even unfairness as between the parties. But that cannot be said of an arrangement where the Court can look at evidence or hear argument on behalf of one party without the other party ...knowing, or being able to test, the contents of that evidence and those arguments,… or even being able to see all the reasons why the Court reached its conclusions.”
“14…(h) In appeals which involve consideration of the requested information in closed session, the role of the Commissioner’s counsel is of particular importance. Counsel is able to assist the Tribunal in testing the evidence and arguments put forward by the public authority. (i) However, irrespective of the assistance of the Commissioner, the Tribunal, as a specialist tribunal, can be expected to be able, at least in some cases, to assess for itself the application of the provisions of FOIA to the closed material…the extent to which the tribunal will be in a position to do this will depend upon the particular circumstances. (j) Until the Tribunal has decided whether the information is to be disclosed under FOIA section 1, it must proceed on the basis that it may decide against such disclosure. The Tribunal must therefore be careful not to do anything which might prejudice that outcome.”
“What is also important is that when the FTT excludes both a party and his legal representative it does its utmost to minimise the disadvantage to them by being as open as the circumstances permit in informing them of why the closed session is to take place and, when it has finished, by disclosing as much as possible of what transpired in order to enable submissions to be made in relation to it. The same commitment to maximum possible candour should also be adopted when writing the reasoned decision.”