“Without prejudice to any other administrative or non-judicial remedy, each data subject shall have the right to an effective judicial remedy where the supervisory authority which is competent pursuant to Articles 55 and 56 does not handle a complaint or does not inform the data subject within three months on the progress or outcome of the complaint lodged pursuant to Article 77.”
“Orders to progress complaints 166.―(1) This section applies where, after a data subject makes a complaint under section 165 or Article 77 of the GDPR, the Commissioner— (a) fails to take appropriate steps to respond to the complaint, (b) fails to provide the complainant with information about progress on the complaint, or of the outcome of the complaint, before the end of the period of 3 months beginning when the Commissioner received the complaint, or (c) if the Commissioner’s consideration of the complaint is not concluded during that period, fails to provide the complainant with such information during a subsequent period of 3 months. (2) The Tribunal may, on an application by the data subject, make an order requiring the Commissioner— (a) to take appropriate steps to respond to the complaint, or (b) to inform the complainant of progress on the complaint, or of the outcome of the complaint, within a period specified in the order. (3) An order under subsection (2)(a) may require the Commissioner— (a) to take steps specified in the order; (b) to conclude an investigation, or take a specified step, within a period specified in the order.”
“31. I note that in Platts v Information Commissioner (EA/2018/0211/GDPR) the FTT accepted a submission made on behalf of the Commissioner that ‘s.166 DPA 2018 does not provide a right of appeal against the substantive outcome of an investigation into a complaint under s.165 DPA 2018’ (at paragraph [13]). Whilst that is a not a precedent setting decision, I consider that it is right as a matter of legal analysis. Section 166 is directed towards providing a tribunal-based remedy where the Commissioner fails to address a section 165 complaint Scranage v Information Commissioner[2020] UKUT 196 (AAC) in a procedurally proper fashion. Thus, the mischiefs identified by section 166(1) are all procedural failings. ‘Appropriate steps’ mean just that, and not an ‘appropriate outcome’. Likewise, the FTT’s powers include making an order that the Commissioner ‘take appropriate steps to respond to the complaint’, and not to ‘take appropriate steps to resolve the complaint’, least of all to resolve the matter to the satisfaction of the complainant. Furthermore, if the FTT had the jurisdiction to determine the substantive merits of the outcome of the Commissioner’s investigation, the consequence would be jurisdictional confusion, given the data subject’s rights to bring a civil claim in the courts under sections 167-169 (see further DPA 2018 s.180).”
“The Applicant has made a large number of complaints to the Commissioner under both the Freedom of Information Act and Data Protection Act. It remains unclear to the Commissioner precisely which complaint this application relates to. It is assumed to be in connection with a complaint made by the Applicant to the Commissioner on13 September 2018 , which was dealt with under reference number RFA0780195. In that complaint the Applicant raised concerns that Rochdale Borough Council would not respond to a subject access request as he was subject to a restraining order which, amongst other things, prohibited him from contacting any employee of the Council other than via a solicitor. Having taken the matter up with the Council, a case officer wrote to the Applicant on6 December 2018 explaining that she had advised the Council that it should in the alternative consider accepting a subject access request made on his behalf by an ‘advocate’. The Applicant was advised that the Commissioner was not able to act on his behalf by making the request for him. On10 December 2018 , the case officer suggested that the Applicant contact the Citizens Advice Bureau for assistance in obtaining an advocate to make a request on his behalf. In subsequent emails dated 14 and19 December 2018 the case officer confirmed that the complaint had been closed.”
“Please see the attached. Thank you. I am disabled and am being abused. I am now having to pay huge legal costs to people who have clearly abused me, committed hate crimes and then lied and deliberately withheld evidence in order to cover it up. This isn't right. Not for publication without my express written consent.”
“Because I KNEW what was happening to me I retained specific evidence in my council email account and computer but despite a claim to do 'everything in their power to oppose all forms of bullying and harassment' (A CLAIM WHICH IS CLEARLY A LIE) Rochdale MBC have done everything in their power to support the abuse…. I DEMAND ACCESS TO THAT EVIDENCE.”
“For the attention of Rochdale MBC Data Protection Act and/or Freedom of Information Act Scranage v Information Commissioner[2020] UKUT 196 (AAC) Please provide copies of all the emails received in my Rochdale MBC email account [e-mail address redacted by Upper Tribunal] (from commencement of my employment in 2004 to date). If these are not available for any claimed reason it will clearly be a further attempt at perverting the course of justice.”
“As expected I haven’t received any response to my data protection act request. Please do the job you are supposed to do and ensure I get access to the evidence I retained since 2006 and before because I KNEW I WAS BEING ABUSED (HATE CRIMES). Thank you.”
“As far as I am concerned these proceedings relate to the complaint I made to the ICO in January 2019 after the ICO said I would have to make a new subject access request to Rochdale Council. I have made numerous requests for the information since2 August 2011 (see attached) and before, none of which have been properly addressed (if at all) by Rochdale Council (or the ICO).”
“A data subject may make a complaint to the Commissioner if the data subject considers that, in connection with personal data relating to him or her, there is an infringement of Part 3 or 4 of this Act.”