“On a claim for a tax credit [H.M.R.C] must decide— (a) whether to make an award of the tax credit, and (b) if so, the rate at which to award it.”
“20. It follows that there can be no entitlement to tax credits where no in-year award has been made under section 14. Without such an award, no section 17 notice can be given and, in the absence of a section 17 notice, no section 18 decision can be made”
“On a claim for a tax credit the Board must decide— (a) whether to make an award of the tax credit, and (b) if so, the rate at which to award it.”
“(2) Where the Board— (a) decide under section 14 not to make an award of a tax credit on a claim... (subject to any appeal) any entitlement, or subsequent entitlement, to the tax credit for any part of the same tax year is dependent on the making of a new claim.”
“Due to the computer system’s limitations, it has not been possible to update so as to show the claimant was not due an award at all. The workaround in this case does not reflect the actual decision made and for this H.M.R.C. apologise.”