“5. It is by no means clear to me that the FTT really paid any attention to the Appellant’s quite reasonable point about where she lived. The SEC website explains that there are a number of venues closer to where she lives (e.g. Hatton Cross (Feltham) and Watford). See for example https://courttribunalfinder.service.gov.uk/search/postcode?aol=Social%20security. However, the Appellant perhaps not unreasonably assumed it had to be heard in Cambridge, especially given the directions on p.84. It may be that the Appellant’s other reasons for not wishing to attend may still have applied, but attending a hearing in Feltham is a very different prospect to a trek to Cambridge. This case may have some similarities to the case of EN v Slough Borough Council (HB)[2016] UKUT 343 (AAC) . The process adopted may therefore have been procedurally unfair, which might amount to an error of law.”
“However, it is plain from DG v Secretary of State for Work and Pensions (ESA)[2010] UKUT 409 (AAC) that, for an effective waiver of the right to an oral hearing to take place, an appellant must not be given misinformation (even by a third party unconnected with the Tribunal), or deprived of all the material facts or information as to the consequences of the choice open to him or her. In this case, the appellant did not receive accurate information about a point of some practical importance (venue) before deciding finally not to attend her appeal. I am satisfied that, as a result, she was deprived of the right to a fair hearing. The appeal must be allowed on this basis.”