“a claims officer…may grant an extension to this time limit (whether or not it has already expired) if: (a) the applicant has made a written request for an extension; and (b) the claims officer considers that there are exceptional circumstances which justify the granting of an extension.”
“in a case where the appeal was against a decision not to extend the time limit in paragraph 59, the First-tier Tribunal [if it allows the appeal] will direct the Authority to conduct a review under paragraph 60.”