‘4. The parties agree the following factual background relating to the data breach in issue in this case: a. The Trust is responsible for managing vast quantities of sensitive patient data; b. The Trust had in place an arrangement by which it faxed, each weekday evening, highly sensitive patient data relating to patients in its palliative care unit (“the Unit”) to St John's Hospice ("the Hospice"). The data in question was contained in inpatient lists, to assist doctors providing out of hours care for these individuals; c. The Trust used a fax protocol (or task sheet for the administrator) for sending the lists which had been agreed with the Hospice ("the protocol"). The protocol required the Unit to telephone the Hospice to check that the relevant fax had been received; d. The person responsible for faxing the lists to the Hospice ("the administrator") had not been given adequate training in respect of the faxing process and had not been specifically trained to obtain management approval to vary the fax protocol in accordance with changing operational needs; e. In March 2011, the administrator became aware that the list needed to be sent to an additional fax number at the Hospice (“the additional fax number”). The administrator did not update the protocol with the additional fax number and did not obtain approval from her manager in respect of the new arrangements; f. Thereafter the administrator (or her stand-in) faxed the inpatient lists on some 45 separate occasions to a fax number which was not in fact the number for, nor that which had been provided by, the Hospice; g. The administrator did telephone the Hospice to confirm that the first fax had been received but did not check that the second fax had been received under the additional fax number; h. The error only came to light when, on6 June 2011 , a member of the public rang the administrator to inform her that he had been receiving the inpatient lists since28 March 2011 but had shredded them. The Trust has been unable to trace the member of the public following this call and, accordingly, has no way of confirming precisely what had happened to the data; i. The lists which were wrongly sent to the member of the public contained data relating to 59 individuals, all of whom were regarded as 'vulnerable adults' due to their age and ill health. The data in issue included not only the patients' names but their medical diagnoses; medical treatment; information about the patients' domestic situations (including third party/family information) and resuscitation instructions. This information amounted to acutely private information and sensitive personal data (under section 2 DPA).’
‘9. Having regard to the state of technological development and the cost of implementing any measures, the measures must ensure a level of security appropriate to– (a) the harm that might result from such unauthorised or unlawful processing or accidental loss, destruction or damage as are mentioned in the seventh principle, and (b) the nature of the data to be protected. 10 . The data controller must take reasonable steps to ensure the reliability of any employees of his who have access to the personal data.’
‘55A Power of Commissioner to impose monetary penalty (1) The Commissioner may serve a data controller with a monetary penalty notice if the Commissioner is satisfied that— (a) there has been a serious contravention of section 4(4) by the data controller, (b) the contravention was of a kind likely to cause substantial damage or substantial distress, and (c) subsection (2) or (3) applies. (2) This subsection applies if the contravention was deliberate. (3) This subsection applies if the data controller— (a) knew or ought to have known— (i) that there was a risk that the contravention would occur, and (ii) that such a contravention would be of a kind likely to cause substantial damage or substantial distress, but (b) failed to take reasonable steps to prevent the contravention. (3A) The Commissioner may not be satisfied as mentioned in subsection (1) by virtue of any matter which comes to the Commissioner's attention as a result of anything done in pursuance of— (a) an assessment notice; (b) an assessment under section 51(7). (4) A monetary penalty notice is a notice requiring the data controller to pay to the Commissioner a monetary penalty of an amount determined by the Commissioner and specified in the notice. (5) The amount determined by the Commissioner must not exceed the prescribed amount. (6) The monetary penalty must be paid to the Commissioner within the period specified in the notice. (7) The notice must contain such information as may be prescribed. (8) Any sum received by the Commissioner by virtue of this section must be paid into the Consolidated Fund. (9) In this section— “data controller” does not include the Crown Estate Commissioners or a person who is a data controller by virtue of section 63(3); “prescribed” means prescribed by regulations made by the Secretary of State.’
‘(7) The Commissioner may, with the consent of the data controller, assess any processing of personal data for the following of good practice and shall inform the data controller of the results of the assessment.’
‘“good practice” means such practice in the processing of personal data as appears to the Commissioner to be desirable having regard to the interests of data subjects and others, and includes (but is not limited to) compliance with the requirements of this Act.’
‘91. We therefore find that a voluntary notification of a serious breach of the DPPs [data protection principles] does not preclude the IC [the Commissioner] from investigating the breach with a view to issuing an MPN as well as taking other enforcement action.’
‘55. The Chief Executive of the Trust provided representations in response to the NoI on8 March 2012 ("the March representations"). In the March representations, the Trust conceded that the breach was of an order that it engaged the IC’s powers under section 55A. It also explicitly accepted that a financial penalty was warranted. However, it drew the IC’s attention to what were largely the mitigating features and invited the IC to consider a lower penalty figure. The Chief Executive expressed the Trust’s position as follows: Given the severity of the breach in such a sensitive service and the fact that we should have done more to secure a better understanding of our operative to seek management approval for a variation, we will not appeal the Commissioner’s assignment of a financial penalty. However, we would request that, if these representations are accepted, he gives consideration to significantly reducing the penalty from the level of£90,000 indicated. ’
‘In exercising his discretion he seems to us to have had all the necessary information before him to take a decision including the various regulatory options available.’
‘(5) A person on whom a monetary penalty notice is served may appeal to the Tribunal against – (a) the issue of the monetary penalty notice; (b) the amount of the penalty specified in the notice.’
‘(1) If on an appeal under section 48(1) the Tribunal considers— (a) that the notice against which the appeal is brought is not in accordance with the law, or (b) to the extent that the notice involved an exercise of discretion by the Commissioner, that he ought to have exercised his discretion differently, the Tribunal shall allow the appeal or substitute such other notice or decision as could have been served or made by the Commissioner; and in any other case the Tribunal shall dismiss the appeal. (2) On such an appeal, the Tribunal may review any determination of fact on which the notice in question was based.’
‘57. As to the function of the section, the First-tier Tribunal hears appeals under a variety of legislation. There are various formulations in different legislation, but generally they have in common that the tribunal is required to undertake a fresh consideration of the case on the evidence and arguments put to it. That is what I expect to find in the case of an initial appeal from a decision-maker in a public body, as the tribunal will give the case the first judicial consideration. It is the nature of such an appeal that there is generally no restriction on the issues, evidence or argument that the tribunal can consider. This is, of course, subject to any express or implied limitation. 58. That is what section 58 does. The tribunal is required to consider whether the Commissioner’s decision notice was in accordance with law. That directs attention to the contents of the notice and the scope of the Commissioner’s duty under section 50. And that directs attention to whether the public authority is required to disclose the information. There is nothing in the language of the section or inherent in the nature of the tribunal’s task to limit the scope of that consideration. In other words, the section imposes the ‘in accordance with the law’ test on the tribunal to decide independently and afresh. It is inherent in that task that the tribunal must consider any relevant issue put it by any of the parties. That includes a new exemption relied on by the public authority. 59. I note that under subsection (1)(a) the test is whether the Commissioner’s decision notice is in accordance with the law, not whether it was . That emphasises that the test is undertaken afresh at the time of the hearing. The date as at which it has to be applied was not before me. 60. In summary, the nature of the appeal before the First-tier Tribunal requires it to consider the response that the public authority should have made afresh. It must apply the law afresh to the request taking account of the issues presented at the hearing or identified by the First-tier Tribunal.’
‘ Early payment discount If the Commissioner receives full payment of the monetary penalty by Monday28 May 2012 the Commissioner will reduce the monetary penalty by 20% to£72,000 (Seventy two thousand pounds).’
‘153. The purpose of the scheme would appear to us to encourage early payment and also to ensure there is an early resolution to the matter. There is no provision for a without prejudice payment. 154. The failure of the IC to accept the without prejudice offer outside the basis of the MPN guidance does not seem to us to amount to an error of law and/or wrong exercise of discretion. At most the MPN guidance is a quasi judicial obligation on the IC to provide a discount on specific terms. He did so in this case. The Trust chose not to accept the terms and it is its loss when an appeal fails. 155. We note that such a discount for early payment is offered under other regimes like parking and minor road traffic offences. We are not aware that an offender can reserve his position if he decides to appeal.’
‘Access to the courts is a constitutional right; it can only be denied by the government if it persuades Parliament to pass legislation which specifically - in effect by express provision - permits the executive to turn people away from the court door.’
‘Serious =£40,000 to£100,000 Very serious = more than£100,000 but less than£250,000 Most serious = more than£250,000 up to the maximum of£500,00 Once the level of seriousness has been determined, the starting point will be set at the mid-way point within each band.’