"The appellant produced no documentary evidence to support his date of birth. I do not consider that he is under the age of 18 years. From looking at the appellant and from hearing him speak, I conclude that the appellant is over the age of 18 years. The appellant has at each interview consistently maintained his date of birth. I consider that this damages the appellant's credibility. I am not prepared to give the appellant the benefit of the doubt and do not deal with him as a minor."
"If that were the case then I am sure it would be so stated. This too damages the credibility of the appellant."
"Lack of security and freedom of monument remain the fundamental problems affecting minority communities in Kosovo criminal activity remains unacceptably high, with a continued shortfall in unmixed police staffing and the lack of a properly functioning and impartial judicial system."
"Although difficult to assess over a short period of time, the security situation of the minority communities seems to have improved. A year ago, attacks and intimidation of minority communities were still considered systematic; now they have decreased significantly and are considered more random. Freedom of movement has also improved…Increasingly Kosovo Serbs now drive unescorted to Kosovo Albanian areas, although there are still cases of Kosovo Serbs cars being stoned."
"The Gorani face discrimination in accessing economic opportunities and social services because of their ethnic background and the associated issue of the language barrier. A combination of security concerns and uncertainty over there longer-term economic and social viability has compelled many Gorani to leave Kosovo."
"Alternatives to voluntary repatriation may be examined for members of those groups who have no protection or compelling humanitarian needs requiring prolongation of their stay in the asylum countries, as an option of last resort…financial and development assistance would be required to underpin sustainable returns."