“If you disagree with our decision, you can appeal. You need to write to us within 30 days of the date of this notice, telling us why you think our decision was wrong. We will then contact you to try to settle the matter.”
“Thank you for your letter dd 27th October, RECEIVED 4 November. Are you bastards saying you have put£7,000 of penalties on my account???What the fuck for?? Please accept this letter as my appeal, and request for some sensible engagement instead of bollocks.”
“I refer to my letter of appeal…Please accept this as my appeal against the penalties raised. I consider I replied fully to your detailed questions utilizing the limited resources at my disposal to find all the information requested. The penalties raised are grossly disproportionate to any perceived offence committed by myself.”
“The law says that when you appeal to HMRC you must do so within [30 days of the date the decision was sent to you]. We may accept a late appeal if: You had a reasonable excuse for not appealing within the time limit, and you appealed as soon as you could after the excuse ended. … The reasons you have given do not appear to me to satisfy these requirements because you have not provided any information to suggest that you could not have adhered to the 30 day time limit…Simply being too busy is not a reasonable excuse. … You have the right to ask an independent tribunal to rule that HMRC must accept your late appeal. To do this, you should write to the Tribunals Service. You can find out more about tribunals, including the appeal form, on the Tribunals service website www.justice.gov.uk/tribunals/tax or you can phone them on 0300 123 1024…”
“My SA Return for 15/16 was examined by your Officer Wedgwood. She was unhappy that I was slow in replying to her very detailed questions, so she imposed penalties of£6,070 per attached. The outcome of the investigation was that my return was correct. I then requested that she cancel the penalties but she refused over the telephone, and also after writing. I recently telephoned the tax office, and was instructed to appeal this way. In addition, the penalties have been backdated to5 April 2015 , not the date they were raised which seems incorrect. The amount of the penalties is disproportionate to any possible offence I may have committed.”
“…I run a marginally profitable accounting practice, and…have to always clear work first, in order to keep my clients compliant. As I work long hours this meant I was having trouble getting time to respond. After the imposition of such unfair penalties, I agree I felt overwhelmed and that it was all pointless anyway. HMRC’s attitude throughout was that I should cease my day job, and work full time extracting all the information demanded. I agree my affairs may not look simple, but I did my best in extremely stressful personal circumstances as I explained to HMRC. I would also ask you to bear in mind that the outcome of the entire investigation was that there were no errors at all in my tax returns…”
“The reason this late appeal was launched was because I received a legacy, so I can now settle the outstanding liability against me. I spoke to the call centre and requested reconsideration of the penalties on my account, but was told this could not be entertained as I had not appealed in the correct manner against them. A colleague then explained to me that she had recently discovered that appeals now had to be submitted through an online system, and explained to me how to do it, and indeed encouraged me to request my appeal be heard.”