“With reference to the above subject of self assessment 2017-18, I filed my tax return in September 2018, but for some reason it did not reach HMRC and I only knew when I got a letter of penalty notice on26 March 2019 . I then submitted presumably again on 5th April but this also presumably had not reached HMRC because I got another penalty notice. I then rang HMRC about why this delay had occurred. The kind telephone advisor then went through the steps of my personal account and all the details in the 2017-18 form were there but the last ''submit" column has not been clicked. These omissions have possibly resulted in not reaching the 'self assessment' to HMRC. I am sorry about this delay which I had no intention to make.”
"In deciding whether the excuse put forward is, viewed objectively, sufficient to amount to a reasonable excuse, the tribunal should bear in mind all relevant circumstances; because the issue is whether the particular taxpayer has a reasonable excuse, the experience, knowledge and other attributes of the particular taxpayer should be taken into account, as well as the situation in which that taxpayer was at the relevant time or times (in accordance with the decisions in The Clean Car Co and Goales ) ."
"What is clear is that there was a muddle and a bona fide mistake was made. We all make mistakes. This was not a blameworthy one. But the Act does not provide shelter for mistakes, only for reasonable excuses. We cannot say that this confusion was a reasonable excuse"