"20. It should be noted that the only common feature of the disparate activities mentioned is that they all come within heading of liberal professions. Yet ... if the Community legislature had intended that all activities carried on in an independent manner to be covered by that provision, it would have defined them in general terms." 13. In the first sentence of this paragraph the Court appears to be differing from the Advocate General because it finds a common feature - that of liberal professions. In the second sentence it holds that that common feature - which it appears to equate with activities carried on in an independent manner - does not act so as to give "other similar services" a generic meaning. Although its reason for that conclusion is the choice of drafting rather than the heterogeneity cited by the Advocate General, the conclusion is that only services similar to services of one or other of the listed professions qualify as "other similar services”. 14. Mr Singh argues that the first sentence of [20] in Linthorst limits the scope of the services within para(c) because, by describing the common feature of the service providers as liberal professions, the Court construed those listed providers as limited to those which were liberal professions. Mr Singh says that is a real limitation because in Christiane Urbing-Adam v Administration de L’enregistrement et domain (C-267/99) [2003] BTC 5240 (“ Christiane”) at [41] the Court defined liberal professions thus: "activities which involve a marked intellectual character, require a high-level qualification and are usually subject to clear and strict professional regulation”. 15. This argument was accepted by the VAT tribunal in The Indian Palmist (2003) VAT Decision 18397. There the tribunal, having said at [20] that it was less clear that the activities listed were in fact liberal professions, nevertheless concluded (without setting out its reasoning) that a “consultant” must fall within that term and that the Christiane definition should apply. 16. In Gabbitas the tribunal addressed the argument at [63 -67]. There HMRC had relied upon the first sentence of paragraph [20] Linthorst (quoted above). The tribunal said: that the issue was not key in Linthorst , that the second sentence of paragraph [20] “played down” the first and that the definition given in Christiane had been given in the different context of Annex F 2 of the Directive. It concluded that the Court had not restricted the ambit of the listed providers to those of liberal professions. Mr Singh contested this finding. 17. It seems to us that there are four reasons for concluding that the meaning of the listed providers is not to be taken as limited to those which are liberal professions in the sense defined in Christiane , but that the Court considered that each of the specified classes of activity was limited to those which were carried on in an “independent” manner. 18. First, Christiane was decided in 2001 after both Linthorst and Hoffman so it is unlikely that the definition given in that case was in the mind of the court in Linthorst or Hoffman . Whilst the Advocate General in Linthorst gave a description of the basis for the social prestige accorded to the “traditional” liberal professions, his description, although similar in parts, was not identical to that of liberal profession in Chistiane . 19. Christiane was not concerned with para (c) and neither that provision nor Hoffman nor Linthorst were referred to in the judgement. The case concerned the meaning of liberal professions in Annex F 2 of the then Directive. This described certain services to which reduced rates of VAT could be applied in the following terms: "services provided by authors, artists, performers, writers and other members of liberal professions ..."
"Moreover, if the legislature had intended that provision to cover medical services generally, as an activity typically carried out in an independent manner, it would have included it in the list ..." that suggests that the Court did not regard the matters the Advocate General had said were features of "traditional" liberal professions as important features of the communality. 21. Third, the Court's own acknowledgement in the first sentence of [21] of the "disparate" listed activities, the legislative notion of activities of both consultants and consultancy bureaux (without any mention of their regulation), and the Advocate General's reference to "traditional" liberal professions (rather than simply liberal professions) in [22], seem to us to indicate that the meaning to be accorded to the Court’s use of the phrase "liberal profession" is capable of being understood as being wide enough to embrace the listed activities rather than limiting the listed activities by reference to liberal professions. 22. Fourth, the description in the first sentence [20] Linthorst of the listed services was not necessary for its conclusion or its reasoning. It came to the conclusion that the vets were not consultants, not because veterinary surgery was not a liberal profession, but because vets habitually did more than give advice. 23. It does not seem to us therefore that the purpose of paragraph [20] was to enunciate any limitation on the meaning of the listed suppliers. Rather it was to say that even if there was a common feature of those suppliers it was not the intention of the legislation that merely because a supplier possessed such common features a supply by it would fall within "other similar services". 24. Finally we note that, as the first section of the quote above from paragraph [31] of Germany makes clear, what falls within para(c) would not be the services provided by a member of the liberal profession falling within one of the categories (if that were the test) but the services such a person would principally and habitually supply. It is not the status of the supplier which governs the application of para(c) but the nature of the supply. Even if the listed suppliers were limited to those in liberal professions as defined in Christiane , the question would be whether the services at issue would be such as would be supplied by a person who was a member of the liberal professions listed, not whether they were in fact supplied by such a person. 25. We conclude that services will fall within para(c) if they are services of the sort which are primarily and habitually supplied by one or more of the specifically listed suppliers and that “consultants” are not limited to persons who are members of the liberal professions but to persons who are in ordinary usage “consultants” and typically act in an independent manner - that is to say are not dependent on, or integrated with, their client. 110. We have carefully reviewed the authorities (domestic and EU) cited by the Tribunal in Gray & Farrar and, with one minor exception, we respectfully agree with its reasoning and conclusions. 111. The one exception relates to [22] of the Tribunal’s decision. Whilst it is true that the description in the first sentence of [20] in Linthorst was not necessary for the CJEU’s conclusion, we might add, perhaps as a counsel of perfection, that our understanding is that in relation to the jurisprudence of the CJEU there is no equivalent of the English law distinction in relation to the doctrine of precedent of the concept of obiter dictum and the ratio decidendi (i.e. that only those reasons that are necessary for the decision are binding) and that, therefore, all parts of a decision of the CJEU are authoritative. 112. Thus, in our view the services that consultants ‘principally and habitually supply’ consist of the giving of "advice based on a high degree of expertise” (Proudman J at [80] in American Express v Revenue & Customs Commissioners[2010] EWHC 120 Ch ("
'[66] … the speeches in Redrow [12] should not be interpreted in a manner which would conflict with the principle, stated by the Court of Justice in the present case, that consideration of economic realities is a fundamental criterion for the application of VAT … [T]he judgments in Redrow cannot have been intended to suggest otherwise. On the contrary, the emphasis placed upon the fact that the estate agents were instructed and paid by Redrow , and had no authority to go beyond Redrow 's instructions, and upon the fact that the object of the scheme was to promote Redrow 's sales, indicates that the House had the economic reality of the scheme clearly in mind. When, therefore … Lord Millett asked ([1999] STC 161 at 171,[1999] 1 WLR 408 at 418), “Did he obtain anything—anything at all—used or to be used for the purposes of his business in return for that payment?”, [that question] should be understood as being concerned with a realistic appreciation of the transactions in question. [67] Reflecting the point just made, it is also necessary to bear in mind that consideration paid in respect of the provision of a supply of goods or services to a third party may sometimes constitute third party consideration for that supply, either in whole or in part. The speeches in Redrow should not be understood as excluding that possibility. Economic reality being what it is, commercial businesses do not usually pay suppliers unless they themselves are the recipient of the supply for which they are paying (even if it may involve the provision of goods or services to a third party), but that possibility cannot be excluded a priori. A business may, for example, meet the cost of a supply of which it cannot realistically be regarded as the recipient in order to discharge an obligation owed to the recipient or to a third party. In such a situation, the correct analysis is likely to be that the payment constitutes third party consideration for the supply.' [46] Lord Hope made the same point in para [110] in remarks which are perhaps particularly germane for present purposes: '… I think that Lord Millett went too far ([1999] STC 161 at 171,[1999] 1 WLR 408 at 418) when he said that the question to be asked is whether the taxpayer obtained “anything—anything at all” used or to be used for the purposes of his business in return for that payment. Payment for the mere discharge of an obligation owed to a third party will not, as he may be taken to have suggested, give rise to the right to claim a deduction. A case where the taxpayer pays for a service which consists of the supply of goods or services to a third party requires a more careful and sensitive analysis, having regard to the economic realities of the transaction when looked at as a whole.' [47] This approach appears to me to reflect the approach of the Supreme Court in the subsequent case of WHA Ltd v Revenue and Customs[2013] UKSC 24 ,[2013] STC 943 ,[2013] 2 All ER 907 where at [27], Lord Reed said that '[t]he contractual position is not conclusive of the taxable supplies being made as between the various participants in these arrangements, but it is the most useful starting point'
"As regards in particular the importance of contractual terms in categorising a transaction as a taxable transaction, it is necessary to bear in mind the case law of the court according to which consideration of economic and commercial realities is a fundamental criterion for the application of the common system of VAT…"
“… In respect of the supply of goods or services … everything which constitutes consideration obtained or to be obtained by the supplier, in return for the supply, from the customer or a third party … ” 129. Third-party consideration arises in a case where, for example, A agrees with B to supply services to B but A is paid by C. 130. Although Lord Reed in Aimia at [67] might be taken to be suggesting that third-party consideration was unusual we respectfully consider it to be (and take notice of the fact that it is) a commonplace. For example, a mortgagee (lender) may frequently require a mortgagor (borrower) to pay any legal costs incurred by the mortgagee in connection with the loan. The solicitor will supply his or her legal services to the mortgagee but will, directly or indirectly, be paid by the mortgagor. In these circumstances it will very often be the case that the solicitor will issue the mortgagor with what is known as a “third-party invoice” i.e. an invoice which is not a VAT invoice (and which states clearly that it is not a VAT invoice) but which requires the mortgagor to pay the mortgagee’s legal costs. The mortgagor (if a taxable person) cannot claim an input tax deduction in respect of the third-party invoice on the simple basis that the legal services were not supplied to the mortgagor but to the solicitor’s client (the mortgagee). The solicitor will issue a tax invoice to his or her client - the mortgagee. 131. Another example would be a landlord’s consent to an assignment of a leasehold interest. If a lessee wishes to assign its lease to a third party, the lease will frequently require it to obtain the landlord’s consent to the assignment. Just as frequently the lease will require the lessee to pay the landlord’s legal costs incurred in giving that consent. Again, the lessor’s solicitor will usually issue a third-party invoice, as described above, to the lessee. Once again, the lessee cannot claim an input deduction in respect of VAT referred to on the third-party invoice because the legal services were not supplied to the lessee but to the lessor (the solicitor’s client). As in the preceding example, the solicitor will issue a tax invoice to his or her client - the mortgagee. 132. These are two examples but we could cite many more. [13] This treatment is embodied in a long-standing, and in our view indubitably correct, practice agreed between the Law Society and HMRC stretching back approximately 35 years. In our respectful view, no court should be prepared lightly to overturn such a well-understood and well-founded practice. 133. That common case of third-party consideration must be distinguished from what one might describe as a “three-cornered transaction”
“The place of supply of the following services to a non-taxable person who is established or has his permanent address or usually resides outside the Community, shall be the place where that person is established, has his permanent address or usually resides…” 148. He submitted that the vast majority of candidates had their permanent address or usual residence in China and not in the UK. However, in our opinion the Appellant’s records as shown in the The Sample did not sufficiently demonstrate this. 149. Although Mr Lall accepted that there was no directly relevant case-law considering the concept of usual residence, it was identical to the concept of “normal residence” defined in Article 6(1) of Directive 83/183 [16] . Mr Lall also referred to the decision of the CJEU in Alevizos v Igpourgos Ikonomikon (Case C-392)[2007] All ER (D) 239 at [54]-[57] (“ Alevizos ”) [17] and to Commission v Hellenic Republic (Case C-9/92 )[1997] STC 601 ) (“ Hellenic Republic ”). From these cases, Mr Lall submitted that the following propositions could be derived: (1) The criteria for determining the concept of normal residence refer both to a person’s occupational and personal ties with a particular place and to the duration of those ties ( Alevizos at [54]). (2) Normal residence must be regarded as the place where a person has established his permanent centre of interests ( Alevizos at [55]). (3) All relevant facts must be taken into consideration in determining normal residence as the permanent centre of interests of the person concerned ( Alevizos at [57]) (4) Normal or usual residence is established by reference to facts concerning the relevant person and not by reference to the formalities required to establish the right of residence [18] ( Hellenic Republic at [32]). 150. Mr Lall also referred to the CJEU’s decision in Rigsadvokaten v Nicolai Christian Ryborg [1991] EUECJ C-297/89[1993] STC 680 (“ Ryborg ”). 151. Mr Lall noted that Article 13 of the Implementing Regulation provided that where no occupational ties existed, the place of usual residence should be determined by personal ties which show close links between the natural person and the place where he is living. Also, under Article 24(b) of the Implementing Regulation, where a natural person has his permanent address in one country and usual residence in another, priority is given to the place where he usually resides, unless there is evidence that the service is used at his permanent address. 152. Mr Lall submitted that the concept of “normal residence” and “usual residence” were for all practical purposes the same i.e. where a person usually lives because of personal or occupational ties. There was no reason to give the expressions a different meaning. In this context, although the authorities cited above concerned Directives 83/182 and 83/183 (which were concerned with temporary importation of goods) andCustoms and Excise Duties (Personal Reliefs for Goods Permanently Imported) Order 2009 (which involved customs duties), there was a common link with Article 59 PVD because all three provisions determined the taxing rights of a member state. 153. Furthermore, the combined effect of the provisions referred to in paragraph 151 above was, according to Mr Lall, that where usual residence was not established in the country in which the candidate was studying and personal ties were to be found in China the location of those personal ties will prevail, especially if there was evidence of use of services in China. Mr Lall noted that there was evidence that some of the candidates used Mandarin’s services on returning to China. 154. In his submissions Mr Lall presumed that a number of Mandarin’s coaches were based in the UK and that some were based outside the UK. In fact, having reviewed the papers before us, it is almost impossible to determine where Mandarin’s coaches were based when providing their services. Certainly, it was not clear to us that the coaches were, to any material extent, based outside the UK. 155. Mr Lall submitted that the evidence summarised in Annex 2, derived from the work folders contained in the exhibits to Mr Latham’s and Ms Olsen’s evidence, overwhelmingly showed that with one exception, the candidates were in the UK as students and they did not have any occupational or personal ties in the UK. Studying at a university did not give the candidates occupational ties in the UK. Only one candidate had personal ties in the UK. The evidence indicated that their personal ties were predominantly in China. 156. With one exception, Mr Lall submitted, none of the candidates could be said to have established their permanent centre of interests in the UK. Even applications for jobs in the UK did not indicate that. First, there was no evidence of the applications having been successful. Even if any were to be successful, there was no evidence of immigration rights to remain in the UK having been obtained and there was no other evidence indicating how the one candidate who secured an offer had established their permanent centre of interests in the UK. 157. The evidence showed, according to Mr Lall, that the candidates usually took up interview coaching shortly before interviews. He argued that this was the essence of the “product” sold by Mandarin. Many of the folders showed that coaching seemed suddenly to stop. With one exception, none of them contains evidence that the candidates secured a job. This supported Mandarin’s explanation, Mr Lall said, as to why they had introduced a system of checking with candidates on whether they intended to renew their contracts. 158. Mandarin and the coaches did not keep a record of the whereabouts of the candidate when coaching was provided. Some evidence could be gleaned from the work folders - some candidates appear to be in the UK whilst others had returned to China. Most candidates took up initial coaching while in the UK but there was also evidence that coaching was taken up after returning to China. 159. Mr Lall submitted that in almost all cases it was sufficiently clear that most of the candidates were in the UK for a limited time for the purposes of post-graduate study. The candidates’ UK studies were usually preceded by university studies in China. There were four cases of earlier studies in the UK e.g. first degrees and/or schooling for A-levels. 160. Mr Lall accepted that there were examples of candidates taking up interview coaching while in the UK, albeit that there were no examples of candidates having been successful in securing a job. Under the old contracts and the first step coaching under the new contracts, post-July 2016, interview and assessment centre coaching was unlimited until the candidate secured a first job or graduate placement. Mr Lall drew attention to Ms Olsen’s evidence that all coaching sessions took place by Skype and that it was irrelevant where the candidate was located. 161. It was, Mr Lall said, common ground that the parents of the candidates had their permanent addresses and usual residence in China or at least outside the UK and the EU. There was no evidence that any of the parents had their permanent address or usual residence in the UK. It was also common ground that the candidates were in the UK via temporary periods permitted by their visas. With one exception, none of the candidates had their usual residence in the UK. The candidates lived in the UK whilst they were studying at UK educational institutions but their presence in the UK was essentially temporary under the conditions of their entry visas. Mr Lall submitted that this evidence demonstrated that the UK was not the place where they usually lived. 162. Mr Lall argued that all the candidates were students - they had no full-time occupation, trade or profession while in the UK. Any permission that they may have had under their visas to work in the UK was restricted in terms of hours they could work. Mr Peckham’s evidence was that the candidates generally came from wealthy families and it was, therefore, unlikely that they would need to work while studying in the UK. 163. The evidence showed, Mr Lall argued, that the candidates had their personal ties (i.e. with their parents and families) outside the UK and predominantly in China. The evidence also indicated that candidates mainly returned to their home country or looked for work in other countries outside the UK and the EU. 164. Thus, in Mr Lall’s submission, the effect of Article 59 of the PVD was that the place of supply of Mandarin’s services was the location of the candidates’ permanent address and usual residence i.e. in China. 165. Mr Beresford submitted that the question whether the candidates had their permanent address or usual residence in the UK was determined by their right or permission to be in the UK. 166. Mr Beresford did not address the authorities cited by Mr Lall but instead referred us to a decision of this Tribunal in 1 st Contact Ltd v HMRC[2012] UKFTT 84 (TC) (“ 1 st Contact ”). In that case the taxpayer company provided foreign exchange services to young people from Australia, New Zealand and South Africa coming to the UK temporarily for working holidays or overseas experience. The taxpayer argued that its services were provided to persons who “belonged” outside the UK because the “usual place of residence” of its customers was outside the UK. The Tribunal rejected this argument and found that the customers belonged in the UK for VAT purposes. The Tribunal applied the UK rules in relation to “ordinary residence” i.e. a person’s abode in a particular country which was adopted voluntarily and for settled purposes as part of the regular order of his or her life for the time being, whether of short or long duration, applying the decision of the House of Lords in Shah v Barnett London Borough Council[1983] 1 All ER 226 . 167. Mr Beresford’s main argument was, however, that in order for the candidates to study in the UK, they had to do so under a Tier 4 visa. The guidance relating to Tier 4 visas demonstrated that the phrase “permission to stay”, albeit for a limited period, featured throughout. 168. Thus, Mr Beresford submitted that the candidates were in the UK voluntarily, had permission to be in the UK and, as a result, at the time of receiving the supplies they belonged in the UK (with the evidence indicating that the recipients had been in the UK for more than one year and had UK addresses). Discussion 169. We accept Mr Lall’s basic submission that, in accordance with Article 13 of the Implementing Regulation, the place where the candidates usually resided is the place where they usually live as a result of personal and occupational ties. 170. It seemed to us that Mr Beresford’s submission, viz that the candidates’ place of usual residence should be determined by their entitlement to reside in the UK under their Tier 4 visas, was simply an application of the wrong test and was entirely unsupported by any authority. Indeed, the decision of the CJEU in Hellenic Republic at [32] indicates that Mr Beresford’s submission was wrong - normal or usual residence was to be established by reference to facts concerning the relevant person and not by reference to the formalities required to establish the right of residence. Whether a candidate had an entitlement to reside in the UK under a Tier 4 visa sheds little light as to where a candidate lived as a result of “personal and occupational ties.” 171. We further accept Mr Lall’s submission that studying in the UK either at school or at university does not represent an occupation. To our minds, an “occupation” clearly envisages a form of employment or business activity in which an individual is engaged. We do not think that following a course at university (or at school) would naturally be considered to be an occupation. 172. Although Directives 83/182 and 83/183, to which Mr Lall referred, deal with an entirely different area of EU taxation, it is instructive (but not in any way decisive) that Article 6(1) of Directive 83/183 and Article 7 (1) of Directive 83/182 specifically excluded attendance at a university or school as implying a transfer of “normal residence.” 173. Further, in our view, usual residence does not include temporary residence for a specific and definite period of time, such as attendance at a university degree course. As with “normal residence”, “usual residence” (the two concepts appear to us to be virtually identical) seems to us to refer to the place where a person has established his or her permanent centre of interests ( Alevizos at [55]) and that that place is identified by considering a person’s occupational and personal ties. 174. Mr Beresford complained that Mandarin had produced no evidence about the candidates’ possible personal ties to the UK e.g. life partners etc. We asked Mr Beresford what evidence he thought would be acceptable on this issue. He was unable to offer a suggestion. Moreover, we observe that although Mandarin’s evidence was served in May 2019, no objection to this evidence was raised at any point before the hearing, in cross-examination of Mr Peckham, and, in particular, no objection was raised in HMRC’s skeleton argument. 175. In this context, Mr Lall referred to Article 23 of the Implementing Regulation which provides: “2. Where, in accordance with Articles 58 and 59 of Directive 2006/112/EC, a supply of services is taxable at the place where the customer is established, or, in the absence of an establishment, where he has his permanent address or usually resides, the supplier shall establish that place based on factual information provided by the customer, and verify that information by normal commercial security measures such as those relating to identity or payment checks.” 176. It seems to us that this is the key provision. Article 23, worded in mandatory terms, places the burden on the supplier (i.e. Mandarin) to establish the place where the recipient of the services usually resides. That must be done based on factual information provided by the customer. The supplier must then verify that information. Article 23 is directly applicable (Article 65). 177. In our view, Mandarin did none of this prior to July 2016. It had no system for checking or verifying the usual place of residence of the candidates prior to July 2016. Indeed, Mandarin seemed to be unaware of the importance of asking for that information in the first place. The work folders appeared to us to be fragmentary and incomplete. In five out of twenty-two cases (all pre- July 2016), there was no contract on file. In two cases, the work folders contained both a passport and a visa for the candidate. In two cases, the work folders contained a copy of the candidate’s passport and in three other cases a copy of the candidate’s visa. However, in all of the cases where there were passport or visa details in the relevant work folders, these concerned contracts entered into by Mandarin with the parents after July 2016. Before that time none of the folders contained passport or visa details. Before July 2016 there was no other personal information about where the candidate had come from or, for example, who the candidate’s next of kin might be. Before July 2016, at the time when a candidate signed their contracts with Mandarin and paid Mandarin’s charges, Mandarin did not appear to request any kind of CV from the candidate which might have indicated where the candidate’s family ties lay and which might be subject to verification. The CVs on the file seemed to have been supplied subsequently as part of the coaching process. In short, Mandarin simply did not carry out the verification exercise required by Article 23. It was therefore unable to prove that the usual residence of the candidates (before July 2016) was outside the UK. 178. In passing, we might remark that it seemed to us, contrary to Mr Beresford’s suggestion, that checking up on boyfriends and girlfriends or other life partners would not be a normal commercial security measure. 179. We were not shown any VAT invoices, which is not surprising because presumably Mandarin believed that its services were outside the scope of VAT. Therefore, absent another tax point, the time of the supply of Mandarin’s services to each candidate would be the date of payment (section 6(4) VATA 1994). This would also be the time at which Mandarin would have to decide whether its supplies of services to the individual candidate would be made in the UK or outside the UK i.e. whether the supplies will be subject to UK VAT or not. 180. If that is correct, then it seems to us that, at the time of payment, Mandarin would have had little or minimal information about the personal ties of the candidates with whom they contracted. It simply did not verify the candidates’ usual place of residence as Article 23 required it to do. 181. For completeness, we should add, first, that, with respect, we did not derive any assistance from this Tribunal’s decision in 1 st Contact . First, that decision dealt with the legislation as it existed prior to the introduction of the Implementing Regulation and did not discuss any of the authorities in relation to “normal residence” referred to above. Secondly, the Tribunal relied on domestic UK concepts of “ordinary residence” which, with respect, we do not regard as an adequate surrogate for the tests contained in the Implementing Regulation. The test of where a person “usually resides” is a matter of EU law and the applicable test must be one based not on domestic authorities drawn from different domestic UK contexts but on EU law principles applicable throughout the EU. 182. Secondly, although many of the candidates’ CVs contained UK addresses, these were plainly the addresses at which they lived whilst they were students and were in the UK for the temporary purpose of furthering their education and cannot be regarded as their “permanent address” for the purposes of Article 12 of the Implementing Regulation. 183. Accordingly, we have decided that, prior to July 2016, Mandarin has failed to establish the usual residence of the candidates in the manner required by Article 23 of the Implementing Regulation. 184. Therefore, we allow Mandarin’s appeal as regards periods from July 2016 (from which time contracts were systematically entered into with the parents) but dismiss Mandarin’s appeal in respect of earlier periods. Right to apply for permission to appeal 185. This document contains full findings of fact and reasons for the decision. Any party dissatisfied with this decision has a right to apply for permission to appeal against it pursuant to Rule 39 of theTribunal Procedure (First-tier Tribunal) (Tax Chamber) Rules 2009 . The application must be received by this Tribunal not later than 56 days after this decision is sent to that party. The parties are referred to “Guidance to accompany a Decision from the First-tier Tribunal (Tax Chamber)” which accompanies and forms part of this decision notice. GUY BRANNAN TRIBUNAL JUDGE RELEASE DATE:07 SEPTEMBER 2020 APPENDIX The contracts 186. Prior to the autumn of 2014, Mandarin provided contracts for different packages. A “comprehensive” package included a group workshop primarily aimed at informing the candidate how to use Mandarin’s services and giving information on matters such as the production of a CV and how to deal with applications. One-to-one coaching was primarily used for interview and assessment centre coaching with a small proportion used for the development of the CV and review of the quality of the candidate’s applications. The contract was “unlimited in the UK and China” and stated that the candidate was entitled to unlimited interview and assessment centre coaching until they accepted a first graduate scheme offer. 187. An example of a contract for a “comprehensive” package was exhibited to Mr Peckham’s witness statement concerning a natural candidate. The agreement was stated8 October 2013 . The contract stated: “CAREER COACHING PROGRAMME (CCP) An agreement between [Name of the candidate] And Mandarin Consulting Limited Whereby Mandarin Consulting Limited (MC) is committed to deliver the following areas of coaching services of our Career Coaching Programme Comprehensive Package - Fee: £[price] (inclusive of VAT) To include the following services: 1. Registration 2. Small group workshop consisting of coaching on the following key areas: • Effective company and position research • How to produce an effective CV and covering letter • General online application question answering techniques • Career motivation question answering skills • Competency question answering skills • Approved personalised competency based samples • Commercial awareness and critical thinking question answering skills 3. One to One Coaching: • Career Strategy Planning and Induction • CV Revision & Covering Letter Revision • Application Form Revision - unlimited (Online test excluded) • Interview Coaching - unlimited until the first graduate scheme offer is accepted; unlimited for all internship applications; • Assessment Centre Coaching - unlimited until the first graduate scheme offer is accepted; unlimited for all internship applications; Validity of this contract: Unlimited in the UK and in China. Package Date signed up Amount paid Mandarin Consulting Signature Candidate Signature Comprehensive package8 October 2013 £[Price] [Signature on behalf of Mandarin] [Candidate’s signature] 188. Under the heading “DISCLAIMERS”, the agreement stated: “All fees paid by the candidate are for training and coaching only.” 189. From the autumn of 2014, the packages were rebranded into “gold” and “platinum” packages. Mr Peckham’s witness statement annexed two specimen contracts - a gold contract and a platinum contract - the former dated8 June 2016 and the latter dated6 June 2015 . 190. The8 June 2016 gold contract, which was entered into with the candidate, provided as follows: “CAREER CONSULTING SERVICES An agreement between [name of candidate] And Mandarin Consulting International Ltd Whereby Mandarin Consulting International Ltd (MC) is committed to deliver the following areas of career consulting services Gold Package - Fee: £[price] To include the following services: 1. Registration 2. Small group workshop consisting of coaching on the following key areas: • How to produce an effective CV and covering letter • General online application question answering techniques • Career motivation question answering skills • Competency question answering skills • Commercial and answering skills 3. One to One Coaching: • Ongoing Career Planning • CV Revision & Covering Letter Revision • Personalised application answers coaching (six main competency examples will be produced from the coaching) • Application Form Revision: 8 revisions with further support until the first graduate scheme offer is accepted (Online test excluded) • Interview Coaching - unlimited until the first graduate scheme offer is accepted; unlimited for all internship applications; • Assessment Centre Coaching - unlimited until the first graduate scheme offer is accepted; unlimited for all internship applications; 4. Standard documents provided for self-study and references 5. Once a week one to one meeting with native English speaking personal mental for six weeks to discuss progress and receive guidance. Candidates can choose which six consecutive weeks they will use this service. 6. An agreed weekly programme will be set between the mentor and the candidate to control progress. Validity of this contract: Unlimited until the candidate accepts the first graduate job including a first graduate scheme worldwide. ” 191. The agreement was signed by the candidate, was signed behalf of Mandarin, was dated and recorded the amount paid in Sterling. The agreement stated that it was governed by English law and stated: “All fees paid by the candidate are for consulting services only.” 192. The6 June 2015 contract (i.e. the platinum package) stated that Mandarin would provide the following services: “CAREER CONSULTING SERVICES An agreement between [name of candidate] And Mandarin Consulting International Ltd Whereby Mandarin Consulting International Ltd (MC) is committed to deliver the following areas of career consulting services Platinum Package - Fee: £[price] To include the following services: 1. Registration 2. Small group workshop consisting of coaching on the following key areas: • How to produce an effective CV and covering letter • General online application question answering techniques • Career motivation question answering skills • Competency question answering skills • Commercial awareness and critical thinking question answering skills 3. One to One Coaching: • Ongoing Career Planning • CV Revision & Covering Letter Revision • Personalised application answers coaching (6 main competency examples will be produced from the coaching) • Application Form Revision: 8 revisions with further support until the first graduate scheme offer is accepted (Online test excluded) • Interview Coaching - unlimited until the first graduate scheme offer is accepted; unlimited for all internship applications; • Assessment Centre Coaching - unlimited until the first graduate scheme offer is accepted; unlimited for all internship applications; 4. Standard documents provided for self-study and references. 5. The candidate to be interviewed and assessed by a coach in order to prepare a Candidate Development Plan that will be agreed with the candidate. 6. The candidate Development Plan will include 21-hour sessions with a dedicated coach over a period of time to be specified on the Candidate Development Plan to receive intensive guidance on Western business issues and Western culture in preparation for job applications, interviews and assessment centres. These sessions will require the candidate to carry out work and job-related exercise outside the sessions. 7. The Candidate Development Plan will be used to assess and control the candidate’s progress during the course of the 20 coaching sessions and make adjustments to the content of the sessions for the candidate as required. Validity of this contract: Unlimited until the candidate accepts the first graduate job including a first graduate scheme worldwide.” 193. The document was dated, the agreed amount paid was specified and the agreement was signed by the candidate, although on a copy with which we were provided it was not signed by Mandarin. The agreement stated that it was governed by English law and stated: “All fees paid by the candidate are for consulting services only.” 194. Thus, comparing the two types of contracts, the initial group workshop, self-study documents and one-to-one coaching (covering interview and assessment coaching) were common to both packages. The platinum package offered further personal coaching and specified 20 one hour sessions of personal coaching. Both contracts also provided for unlimited interview coaching until the candidates secured their first job offer. Interview coaching was, and has continued to be, central to the services offered by Mandarin. In whatever part of the world the candidate applied for jobs, he or she required coaching in how to approach an interview. That was equally true in relation to applying for jobs in China because Mandarin’s candidates tended to apply for positions in non-Chinese companies. 195. Early on Mandarin had identified that it had a commercial exposure under its contracts and it created uncertainty over how much coaching candidates were entitled to. Its contracts were amended from around July 2016, at or around the time that Mandarin’s new accountants were appointed. Mr Peckham exhibited to his witness statement the sample forms of contract currently in use and which we understood to have been introduced in July 2016. These contracts included a “gold package” contract entered into with the candidate and another gold package contract entered into with the parent (in both English and Chinese), a “platinum package” contract with sample contracts entered into with the candidate or the parents (the parents’ version was in Chinese), a “diamond package” contract, with contracts for the candidate or the parents (the version for the parents was in English and Chinese) and, finally, a “diamond plus” package, with sample contracts for the candidate and sample contracts for the parents (in English and Chinese). 196. The basic services to be supplied by Mandarin under these contracts were very similar to those already described in respect of earlier versions of the contracts. There were, however more extensive contractual terms. The contract with the candidate provided as follows: “CAREER CONSULTING SERVICES Contract between [CANDIDATE NAME] (“YOU”) And MANDARIN CONSULTING LIMITED (“WE”) Whereby We shall deliver the following areas of career consulting services You are the Candidate who we will coach through our services in the areas below Residence: Gold Package The price of this Gold Package is £[price] plus VAT First Step Coaching + Personal Application Skills Coaching (15 hours) Including: 1) First Step Documents Our Application Guidelines and Program User Manual to be used for the Candidate’s self-study 2) First Step Coaching a. Small group workshop/digital workshop/webinar conducted by our workshop coaches consisting of coaching on the following key areas: • An introduction to the differences between Graduate Scheme is and Internships in Western international companies • Motivation questions on how to answer them • Competency based questions and the best way to approach them • General type questions and how to deal with them • Commercial awareness and what is required to answer this type of question • How to produce an effective CV and cover letter b. One to one coaching by one of our designated CV revision coaches: • One session of CV Revision 3) Follow up One to One Coaching by a Team of Coaches and Specialists: • Personalised application answers coaching by six typical competency examples • Application revision: eight sets of application revisions. • Interview Coaching - unlimited for all internship and Graduate Scheme applications • Assessment Centre Coaching - unlimited until the first graduate scheme offer is accepted; unlimited for all internship applications 4) Personal Coaching - Application Skills Coaching (15 hours); A personal coach will be assigned to work with you on a Personal Development Plan which is to be designed specifically for the benefit of the Candidate with further coaching to be delivered on some or all of the topics listed below: a. Career planning b. Vacancy research c. Planning for the interview process d. Motivation related questions e. Key competencies question f. Commercial awareness related questions g. General questions h. Business and Social Awareness i. English Improvement 5) Quarterly reports will be provided to You as to the [sic] Your progress (Optional) Email Address:……………………. By signing this contract you are deemed to give Us instructions to commence the program services immediately. 197. The agreement made provision for signature by the candidate and by Mandarin. As indicated, there were extensive terms and conditions covering over four pages of typed language. 198. The parents’ contracts were in Chinese because virtually none of the parents spoke English. The parents’ contracts are the same terms as those for the candidates. Before these contracts were introduced in July 2016 the only contracts were, according to Mr Peckham’s unchallenged evidence, with the candidates. Since July 2016 “almost all”