“(1) First, establish what facts the taxpayer asserts give rise to a reasonable excuse (this may include the belief, acts or omissions of the taxpayer or any other person, the taxpayer's own experience or relevant attributes, the situation of the taxpayer at any relevant time and any other relevant external facts). (2) Second, decide which of those facts are proven. (3) Third, decide whether, viewed objectively, those proven facts do indeed amount to an objectively reasonable excuse for the default….In doing so, the Tribunal should take into account the experience and other relevant attributes of the taxpayer and the situation in which the taxpayer found himself at the relevant time or times. It might assist the Tribunal, in this context, to ask itself the question “was what the taxpayer did (or omitted to do or believed) objectively reasonable for this taxpayer in those circumstances?” (4) Fourth, having decided when any reasonable excuse ceased, decide whether the taxpayer remedied the failure without reasonable delay after that time (unless, exceptionally, the failure was remedied before the reasonable excuse ceased). In doing so, the FTT should again decide the matter objectively, but taking into account the experience and other relevant attributes of the taxpayer and the situation in which the taxpayer found himself at the relevant time or times.”
“In summary the question to be asked when considering whether someone has a reasonable excuse for failing to pay an amount of tax on time because of a cash flow problem is whether the insufficiency of funds was reasonably avoidable. A cash flow problem would usually be regarded as reasonably avoidable if the person, having a proper regard for the fact that the tax was due on a particular date, could have avoided the insufficiency of funds by the exercise of reasonable foresight and due diligence. If the cash flow problem was reasonably avoidable then the mere fact that the taxpayer could not afford to pay the VAT at the proper time would not, without more, be a reasonable excuse. On the other hand, if such foresight, diligence and regard would not have avoided the insufficiency of funds then the taxpayer will usually be regarded as having a reasonable excuse for the VAT having been paid late until it would be reasonable to expect the taxpayer to have found alternative funding or taken other action to counteract the insufficiency.”
“Our grounds for appeal are clearly stated in the attached letters to HMRC. Our business was rendered unsustainable by a compulsory purchase order which took a long time to complete and resulted in inadequate compensation for the impact on the business. Whilst you may feel that HMRC and the local council are not connected, to us they are both arms of government and we are therefore being penalised twice.”
“Our business continued to decline which was brought about by a Compulsory Purchase Order (CPO) issued by the Government for the purpose of taking possession of our property. The CPO was a very long process over several years which in turn stalled our business; we were offered no support by the requiring authorities in relationship to funding and relocation which threw the business into decline. Our funders RBS, a Government owned body, in turn gave us no support and clawed back all our lending facilities from compensations received. We coped with this as best we could and were doing all we could to raise sufficient cash to settle liabilities but the business has now stalled. The directors should not be held responsible for the surcharges incurred which are a direct result of the problems brought upon us by the CPO. Under the CPO compensation we should have been entitled to all costs which would have included these charges that arose from the delays with our claim. In order to fully settle our account, the only option was to cease trading and look to maximise the return from the sale of assets which was the only option available to us. Having now sold our business assets we have paid our PAYE and VAT account in full including the disputed interest and vat charges; we have paid the charges without prejudice whilst this appeal is pending due to the threat of a winding up petition … I am asking for you to recognise that the whole of our dilemma has been brought about, not by bad management, but as a total result of Government actions. We did everything in our power to pay all payments we collected through PAYE and VAT; we should not be held responsible for penalties imposed due to the actions of others.”