“Further to your notice of late filing penalty issued18th May 2017 , demanding£100 from our client, we wish to appeal the penalty. Our client visited her local tax office in Enniskillen, Co Fermanagh BT74 7JL in 2013 approximately 2 weeks before the local tax office closed its services to the public. She gave her income details for the year ended5th April 2016 to the staff member in the tax office and she assured our client that her tax return was now filed and that she had completed the necessary paperwork on her behalf. She could not then go back to the local tax office to query this. Our client was unaware of any issue until she started receiving demands for late filing penalties. Our client also did not receive a request from HMRC to complete a SA other than retrospective requests. Our client has since engaged our services and has already submitted the late return. As a result can you please clear the penalty from her record at your earliest convenience?”
“Further to your letter date7th August 2017 , we would ask you to reconsider your decision. We believe our client does have a reasonable excuse. Our client's sister is also a client of ours. Her sister was in the same position, in the same employment and same circumstances regarding attending our local tax office to have the tax return removed. They were both assured that the requirement to file tax returns for the year in question was removed. I note your comments that how can she have provided income details for 15/16 in 2013. When she visited the local office in 2013, she explained that she wished to be removed from the need to file a return, as she only had PAYE income and there was no need for her to be filing a return going forward. She was under the impression and told by the local tax office at this point that this had been actioned, and going forward she would no longer need to file a return ...”
“We reject the outcome of the review as we would argue a precedent was set when this individual’s sister's penalty was appealed on exact same circumstances and merit and yet her penalties were overturned. This simply is not fair and how is the taxpayer in question expected to accept this decision. Our client's sister is also a client of ours. Her sister was in the same position, in the same employment and the same circumstances regarding attending our local tax office to have the tax return removed. They both attended the tax office together on the same day and were both assured that the requirement to file tax returns for the year in question was removed. Our clients were under the impression and told by the local tax office at this point that this had been actioned, and that going forward they would no longer need to file a return, hence they did not think she was due to file 15/16 and were not aware or made aware by HMRC that they needed to file. I have enclosed copies of the original appeal letters sent to HMRC for both individuals by our offices, appealing these penalties, along with HMRC's acceptance of Mrs Tracey Mc Donnell's appeal and removal of penalty letter dated25th July 2017 ”