“… strictly speaking the problem lies with the Deal Partner. However, in order to keep customers as loyal as possible, Freetime is generally involved so as to ensure that Members are provided with the best possible customer service. So, for example, if a Member complained to Freetime about the fact that they used their Reward Tokens to book a room at a hotel and the level of cleanliness was poor, Freetime personnel would have a conversation with the hotel and try to persuade them to offer something to the Member by way of compensation. But if that did not happen, Freetime would usually deal with the issue, either by sending the Member alternative Reward Tokens, or by instructing Clubcard to restore points to their account. Freetime would own the relationship with the relevant Member throughout this process, and the contact with the relevant Deal Partner would be made by the appropriate account manager at Freetime.”
“The principle of the common system of VAT entails the application to goods and services of a general tax on consumption exactly proportional to the price of the goods and services, however many transactions take place in the production and distribution process before the stage at which the tax is charged. On each transaction, VAT, calculated on the price of the goods or services at the rate applicable to such goods or services, shall be chargeable after deduction of the amount of VAT borne directly by the various cost components. The common system of VAT shall be applied up to and including the retail trade stage.”
“The following transactions shall be subject to VAT: (a) the supply of goods for consideration within the territory of a Member State by a taxable person acting as such; (b) [immaterial] (c) the supply of services for consideration within the territory of a Member State by a taxable person acting as such ….”
“‘Supply of goods’ shall mean the transfer of the right to dispose of tangible property as owner.” “‘Supply of services’ shall mean any transaction which does not constitute a supply of goods.”
“In respect of the supply of goods or services … the taxable amount shall include everything which constitutes consideration obtained or to be obtained by the supplier, in return for the supply, from the customer or a third party ….”
“In so far as the goods and services are used for the purposes of the taxed transactions of a taxable person, the taxable person shall be entitled, in the Member State in which he carries out these transactions, to deduct the following from the VAT which he is liable to pay: (a) the VAT due or paid in that Member State in respect of supplies to him of goods or services, carried out or to be carried out by another taxable person ….”
“[164] Under the basic scheme it seems to me impossible to say that there is monetary consideration for the issue of a voucher in the form of a monetary payment made by the member when he purchases premium goods (assuming for present purposes that such a payment is made). As explained in Part 2 of this judgment, the voucher is not a direct product of the particular ‘points’ which are awarded to, or earned by, a member of the scheme when purchasing premium goods. Given (a) the stipulated minimum of (currently) 150 points in any one quarter, and (b) the fact that a member who has not earned any points in a continuous eight-week period is liable to be removed as a member of the scheme, notwithstanding that he may have points to his name carried forward from an earlier period, it cannot be said with any degree of certainty when (if at all) points earned in a purchase of premium goods (where those points, when aggregated with any points already standing to the purchaser’s name, amount to less than 150 points) will be reflected in, or will contribute to, the issue of a voucher. Nor, as Mr Vajda [for HMRC] points out, is it possible to identify the particular points which trigger the issue of a voucher, and hence the specific ‘consideration’ for that voucher. [165] It follows that [Ferris J] was in my judgment in error in saying … that ‘the only significance of a point is that, when aggregated with other points, it will automatically be converted into a voucher’ (my emphasis); and that ‘[e]very point credited to a customer will, in time, be converted in this way’. [166] In my judgment, adopting the approach to the analysis of the scheme which I have set out above, the true position is that even if (as I assume for present purposes) a member of the scheme when purchasing premium goods pays for something else in addition to the premium goods, that something else can only be the points which he ‘earns’ on his purchase of those premium goods. I do not see how, on any objective analysis, he can be taken to be paying for a voucher or vouchers: the issue of vouchers is a subsequent, and distinct, stage in the operation of the scheme.”
“This can be altered at the discretion of Tesco”
“The current redemption value of points is one point equals one penny. Tesco reserves the right to vary the rate at any time.”
“ Partner Rewards 1 Tesco Freetime Limited operates this Scheme under the current terms and conditions of the Tesco Stores Limited (Tesco) Clubcard Scheme, which can be found at: www.tesco.com/clubcard. 2 In-store rewards are provided by Tesco. Out of store awards are provided by Tesco Freetime Ltd. 3 When ordering Clubcard rewards online please refer to the online Clubcard accounts awards terms and conditions that can be found above. Clubcard Vouchers 4 Valid Clubcard vouchers (which are those printed with your name in your quarterly Clubcard Statement mailing entitled ‘Voucher’ and which are in-date, are not sold, damaged, defaced, copied, altered or redeemed) can be exchanged for a reward, token or Airmiles at the rates shown in this brochure. Bookings and orders can only be made by the Clubcard Member. 5 Exchanges can only be made in Clubcard vouchers. Part payment in cash is not permitted unless otherwise stated.… 6 Airmiles can only be applied to your own Airmiles account. 7 Tesco Freetime does not accept any responsibility for Clubcard vouchers that are not received.… 8 Rewards tokens cannot be used in conjunction with any other discount, offer, scheme or promotion and cannot be exchanged in whole or in part for cash.… Supplier 19 Tesco Freetime does not accept any responsibility for the loss of rewards tokens between customer and supplier.… 21 Do not make any dependent arrangements until your booking is confirmed by the Supplier. 22 Tesco and Tesco Freetime shall not be liable for any goods or services provided by the Supplier or any act or omission of the Supplier, save as required by law.”
“shall supply to Tesco Freetime the services (to include provision of Rewards to Clubcard Members) as required by Tesco Freetime to enable Tesco Freetime to perform and discharge its obligations to provide or procure the provision of Rewards to Clubcard Members in accordance always with the Terms and Conditions printed overleaf (Fulfilment Services).”
“[1] This appeal concerns the well-known Nectar scheme. Its essential elements as at the relevant time can be summarised as follows. A member of the scheme has an account with Aimia Coalition Loyalty UK Ltd, formerly called Loyalty Management UK Ltd (‘LMUK’), the promoter of the scheme, and is issued with a Nectar card. When a member purchases goods or services from a retailer which has agreed with LMUK to participate in the scheme in relation to the issue of ‘points’, the retailer swipes the Nectar card and the member’s account with LMUK is electronically credited with a number of points. The member is then entitled to use the points to receive goods or services, either at no cost or at a reduced cost, from a retailer which has agreed with LMUK to participate in the scheme in relation to the ‘redemption’ of points. When the member receives goods or services from that retailer, the retailer swipes the Nectar card and the member’s account with LMUK is electronically debited with the number of points which have been redeemed. [2] The scheme involves four parties: (1) the promoter of the scheme, LMUK; (2) the members of the scheme (‘collectors’); (3) retailers of goods and services (‘sponsors’), who pay for their customers, if they produce a Nectar card, to have points credited to their accounts with LMUK when they have purchased goods or services and their cards are swiped; and (4) other retailers of goods and services (‘redeemers’), from whom collectors receive goods and services, at no cost or at a reduced cost, when their cards are swiped and points are debited to their accounts.”
“As I have explained … the terms of the reference resulted in the court’s approaching the facts on a different basis from that which the referring court was bound to adopt. It left out of account a number of matters found by the tribunal and relied upon by LMUK before the national courts, including (1) the fact that sponsors pay LMUK for the grant to collectors of the right to receive goods and services, (2) the fact that LMUK meets the cost of the provision of goods and services to collectors out of those payments, (3) the fact that LMUK has, in return for those payments, granted collectors the right to receive goods and services without further payment or at a reduced cost, (4) the fact that collectors obtaining goods and services from redeemers are therefore exercising a right which has already been paid for, (5) the fact that the provision of goods and services by the redeemers is the means by which LMUK discharges its obligations to sponsors and collectors, and (6) the fact that the payments made by LMUK to redeemers are therefore an essential cost of its business. More generally, as I have explained, the court does not appear to have assessed the transactions in question in the context of the arrangements considered as a whole, or determined on that basis what they amounted to in terms of economic reality. Nor is it apparent that the court took into account, in reaching its conclusion, the fact that (1) LMUK had agreed to make a taxable supply when it granted to collectors the right to receive goods and services at no cost or at a reduced cost, and (2) collectors receiving goods and services on that basis were therefore exercising a right for which LMUK had already been paid, and the consideration for which had already been subject to VAT.”
“I do not see how we can, properly or responsibly, go behind either the decision of the House to make the reference, or the questions which were then approved with LMUK’s consent. Nor, still less (with respect to Lord Reed), do I believe that it is appropriate or fair for us now to decide that there were other relevant facts, necessary for the determination, but which, through oversight of ourselves and the parties, were not drawn to the attention of the court; and, further, that the true issues were not questions of law at all, so that we are free to redetermine them for ourselves as questions of fact, without regard to the CJEU’s conclusions on them. Those are to me entirely novel and controversial propositions ….”
“[31] Where parties have entered into a written agreement which appears on its face to be intended to govern the relationship between them, then, in order to determine the legal and commercial nature of that relationship, it is necessary to interpret the agreement in order to identify the parties’ respective rights and obligations, unless it is established that it constitutes a sham. [32] When interpreting an agreement, the court must have regard to the words used, to the provisions of the agreement as whole, to the surrounding circumstances in so far as they were known to both parties, and to commercial common sense.”
“… this court’s responsibility for the decision of the present case on the basis of all the relevant factual circumstances, and all the arguments presented, requires it to take into account all the facts found by the tribunal, including those elements left out of account by the Court of Justice, and to consider all those arguments, including those which were not reflected in the questions referred. That responsibility under domestic law is also recognised in EU law, as the Court of Justice explained in the AC-ATEL judgment (see[1994] ECR I-2305 , paras 17 and 18 of the judgment). In the exceptional circumstances of this case, this court cannot therefore treat the ruling of the Court of Justice as dispositive of its decision, in so far as it was based upon an incomplete evaluation of the facts found by the tribunal or addressed questions which failed fully to reflect those arguments. This court must nevertheless reach its decision in the light of such guidance as to the law as can be derived from the judgment of the Court of Justice. In that regard, important aspects of the judgment include the statement that consideration of economic realities is a fundamental criterion for the application of the common system of VAT (see[2010] STC 2651 ,[2010] ECR I-9187 , para 39), and the statement that, where a transaction comprises a bundle of features and acts, regard must be had to all the circumstances in which the transaction in question takes place (see para 60 of the judgment).”
“[76] In the present case, the Court of Justice focused upon the relationship between redeemers and collectors. Since collectors are usually final consumers of the goods and services provided by redeemers, the principle described in para 75 would suggest, at first sight, that final taxation should take place at the stage of that supply. Since no monetary consideration is paid by the collector in so far as the goods or services are exchanged for points, but a payment is subsequently made by LMUK which is based on the value of the points as agreed with the redeemer, it would be possible, if these aspects of the present case were considered in isolation, to conclude that that payment should be regarded as third party consideration for that supply, and taxed accordingly. [77] As I have explained, however, there is another dimension to the case, which the Court of Justice was not requested to consider, and which it therefore left out of account. The appeal before this court is concerned with the claim of LMUK, a taxable person, to deduct input tax. LMUK’s business is of an unusual character. Through the Nectar scheme, it provides collectors with a contractual right to obtain goods and services from redeemers in exchange for points. It is common ground before this court that that is a taxable supply, and that the taxable amount is the whole of the consideration which is received by LMUK. The counterpart of the right supplied to collectors is an obligation on the part of LMUK to procure that redeemers provide goods and services in exchange for points. The payments made to redeemers constitute the cost of fulfilling that obligation, and are therefore a cost of LMUK’s business. [78] Applying the principles summarised at [73] and [74], above, VAT should be chargeable on LMUK’s taxable supplies only after deduction of the VAT borne by LMUK’s necessary costs. The most obvious of those costs, as I have explained, is the cost of securing that goods and services are provided to collectors in exchange for their points: that is to say, the payments made by LMUK to the redeemers. The principles summarised at [73] and [74] therefore indicate that LMUK should be authorised to deduct from the VAT for which it is accountable the VAT charged by the redeemers, so that it accounts for VAT only on the added value for which it is responsible. Only in that way will VAT be completely neutral as regards LMUK. [79] It is implicit in that approach that the transaction between a redeemer and LMUK involves a taxable supply by the former to the latter. That analysis appears to me to be consistent with economic reality. LMUK carries on a genuine business for its own benefit. It issues the points in its own name and on its own behalf: it is not a mere cipher for the sponsors. As a matter of economic reality, the payments which it makes to redeemers are an essential cost of its business. Its business model is to sell the right to receive goods and services, pay redeemers to provide the goods and services, and derive a profit from the difference between its income from the sponsors and its expenditure on the redeemers. [80] There is a legal relationship between the redeemer and LMUK pursuant to which there is reciprocal performance. In accepting points, which have no inherent value, in exchange for goods or services, the redeemer is acting in a manner which is only explicable because of its agreement with LMUK, under which LMUK will pay it for doing so. LMUK pays it for doing so because its business is dependent on redeemers accepting points in exchange for the provision of goods and services. The only economically realistic explanation of LMUK’s behaviour is the value to LMUK itself of the redeemers’ acceptance of points in exchange for the provision of goods and services. The only economically realistic explanation of LMUK’s behaviour is the value to LMUK itself of the redeemers’ acceptance of points in exchange for the provision of goods and services. [82] The approach described in the foregoing paragraphs is consistent with the fundamental principle, as the Court of Justice has described it, that a taxable person is entitled to deduct the VAT payable in the course of his economic activities. The alternative approach described at [76] is not.”
“The first question is whether, under the terms of the Contract, PwC agreed with Airtours that it would supply services, and in particular to provide the Report. If the answer to that question is Yes, then the Commissioners accept that there has been a supply of services to Airtours, and that this appeal must be allowed, subject to a question of apportionment. On the other hand, if the answer to that first question is No, then the Commissioners contend that this appeal must be dismissed, but Airtours contends that its appeal should still succeed, subject, again to a question of apportionment. In effect, on this second point, Airtours argues that, in order to show that it received a supply of services from PwC for the purposes of VAT, it does not have to show that it had a contractual right to require the Services to be provided to the Institutions by PwC.”
“[46] Lord Hope made the same point in para [110] in remarks which are perhaps particularly germane for present purposes: ‘… I think that Lord Millett went too far ([1999] STC 161 at 171,[1999] 1 WLR 408 at 418) when he said that the question to be asked is whether the taxpayer obtained “anything—anything at all” used or to be used for the purposes of his business in return for that payment. Payment for the mere discharge of an obligation owed to a third party will not, as he may be taken to have suggested, give rise to the right to claim a deduction. A case where the taxpayer pays for a service which consists of the supply of goods or services to a third party requires a more careful and sensitive analysis, having regard to the economic realities of the transaction when looked at as a whole.’ [47] This approach appears to me to reflect the approach of the Supreme Court in the subsequent case of WHA Ltd v Revenue and Customs Commissioners[2013] UKSC 24 ,[2013] STC 943 ,[2013] 2 All ER 907 where at [27], Lord Reed said that ‘[t]he contractual position is not conclusive of the taxable supplies being made as between the various participants in these arrangements, but it is the most useful starting point’. He then went on in paras [30]–[38] to analyse the series of transactions, and in para [39], he explained that the tribunal had concluded that ‘the reality is quite different’ from that which the contractual documentation suggested. Effectively, Lord Reed agreed with this, and assessed the VAT consequences by reference to the reality. In other words, as I said in Secret Hotels2 Ltd (formerly Med Hotels Ltd) v Revenue and Customs Commissioners[2014] UKSC 16 ,[2014] STC 937 ,[2014] 2 All ER 685 (at [35]), when assessing the VAT consequences of a particular contractual arrangement, the court should, at least normally, characterise the relationships by reference to the contracts and then consider whether that characterisation is vitiated by [any relevant] facts.”
“As this court has recently observed ([ LMUK-SC ] at [68]), decisions about the application of the VAT system are highly dependent upon the factual situations involved. A small modification of the facts can render the legal solution in one case inapplicable to another. It is therefore necessary to begin by considering carefully the facts of the present case. As was also noted in [ LMUK-SC ] at [38], the case law of the Court of Justice indicates that, when determining the relevant supply in which a taxable person engages, regard must be had to all the circumstances in which the transaction in question takes place. Furthermore, as Lord Walker explained in [ LMUK-SC ] at [114]–[115], in cases where a scheme operates through a construct of contractual relationships, as in the present case, it is necessary to look at the matter as a whole in order to determine its economic reality.”
“ [34] … LMUK argues that the payments which it made to the redeemers constitute the consideration for services supplied to it by the redeemers. Those services, it submits, consist of various contractually agreed services, including the redeemers’ undertaking to supply goods or services to customers without charge or at a reduced price.… [36] According to the United Kingdom government, the Greek government and the European Commission, the payments made … by LMUK to the redeemers must be regarded as the consideration, obtained from a third party, namely LMUK, for a supply of goods made by the redeemers to customers and/or, according to the nature of the loyalty reward, for a supply of services made by those redeemers for the benefit of those customers.”
“[39] It must also be recalled that consideration of economic realities is a fundamental criterion for the application of the common system of VAT (see, first, as regards the meaning of place of business for the purposes of VAT, Customs and Excise Comrs v DFDS A/S (Case C-260/95 )[1997] STC 384 ,[1997] ECR I-1005 , para 23, and Planzer Luxembourg Sarl v Bundeszentralamt für Steuern (Case C-73/06 )[2008] STC 1113 ,[2007] ECR I-5655 , para 43, and, secondly, as regards the identification of the person to whom goods are supplied, by analogy, Auto Lease Holland BV v Bundesamt für Finanzen (Case C-185/01 )[2005] STC 598 ,[2003] ECR I-1317 , paras 35 and 36). [40] In the light of the foregoing, it is necessary, in order to provide an answer to the questions referred, to determine, in the first place, the nature of the transactions carried out within the context of the loyalty rewards schemes at issue in the cases in the main proceedings. [41] It is evident from the orders for reference that the loyalty rewards schemes at issue were designed to encourage customers to make their purchases from particular traders. To that end, LMUK … provide[s] a number of services linked to the operation of those schemes. [42] Nevertheless, the economic reality is that, under those schemes, loyalty rewards, which may consist of both goods and … services, are supplied by the redeemers to the customers.”
“It is evident from the order for reference … that LMUK enters into contracts with the redeemers under which, when the redeemers supply loyalty rewards to customers in return for points, LMUK pays to those redeemers an agreed value for those points. Thus, under the contract entered into by LMUK with each redeemer, the possibility of the redeemers receiving any payment from LMUK is in fact conditional on the supply by the redeemers of loyalty rewards to the customers, rewards which can take the form not only of tangible goods but also of services. Only in this way can the redeemers obtain points which then give rise to the making of payment by LMUK.”
“In that context, it should be borne in mind that, in relation to a loyalty rewards scheme whereby an oil company handed over goods to purchasers of fuel in exchange for points which those purchasers had obtained, the number dependent on the quantity of fuel purchased, by paying the retail price at the pump, the court held that the oil company could not reasonably maintain that the price paid by the purchasers of fuel in fact contained an element representing the value of the points or the goods supplied in exchange for those points because the fuel purchaser, whether he took the points or not, had to pay the same retail price (see, to that effect, Kuwait Petroleum (GB) Ltd v Customs and Excise Comrs (Case C-48/97 )[1999] STC 488 ,[1999] ECR I-2323 , para 31).”
“…the sale of goods and the supplies of services giving rise to the award of points to customers, on the one hand, and the supply of loyalty rewards in exchange for those points, on the other hand, are two separate transactions.”
“… it is evident from the order for reference in [LMUK] that the exchange of points by the customers with the redeemers gives rise to the making of a payment by LMUK to those redeemers. The amount of that payment is the sum total of the charges, which are of a fixed amount for each point redeemed against all or part of the price of the loyalty reward. In that context, it must be considered that, as maintained by the United Kingdom government, that payment corresponds to the consideration for the supply of the loyalty rewards.”
“[84] If one asks, what about taxation of the supply to the final consumer, the answer is that the Commissioners have decided to treat the issue of the points to the collectors—that is to say, the award of the right to obtain goods and services from redeemers—as a taxable supply. The taxable amount is agreed to be the whole of the consideration received by LMUK for the grant of those rights: an amount which exceeds the value received by the redeemers from LMUK when the rights are exercised. No question arises in this appeal as to whether that tax treatment is correct. Because of the principle of tax neutrality, however, that tax treatment has implications for the question in issue. [85] As the Court of Appeal pointed out, if the provision of goods or services by redeemers were treated as a taxable supply to the collector (other than to the extent to which any monetary consideration might be paid by the collector), the tax authorities would receive not only VAT on the amount received by LMUK for supplying the right to receive those goods and services, but also VAT on the amount which LMUK must pay to satisfy that right. If, on the other hand, the consideration paid by LMUK to the redeemers is regarded as the consideration for the supply of a service to LMUK (a service which encompasses the provision of goods and services to collectors), the tax authorities will still receive VAT from LMUK on the difference between the value of the supplies which it makes in the course of its business (ie its receipts from the supply of the right to receive such goods and services) and the value of the supplies which it receives for the purposes of that business (ie the cost to LMUK of satisfying that right). The tax authorities will thus recover VAT on the value added by the taxable transactions entered into by LMUK, taking the issue and redemption of points as a whole. That conclusion is in accordance with the basic principle of VAT.”
“FollowingCase C-48/97 Kuwait Petroleum (GB) Ltd v CCE[1999] STC 488 , neither Tesco nor Freetime can contend that the price paid for the purchase of premium goods or services from Tesco contained an element representing the value of the points, Vouchers, Rewards Tokens or Rewards, because the customer had to pay the same retail price for the premium goods/services whether or not he or she took the Tesco Clubcard points: cf. LMUK ECJ , §53.
“a. the initial issue of Clubcard points by Tesco to Clubcard Members is not a supply (the member pays no consideration for the points); b. the subsequent conversion of points to Clubcard vouchers is not a supply (again, the member pays no consideration).”
“… it is not contested that the retail price of Q8 fuel, whether or not the purchaser accepted the vouchers, was the same, and this was the only price referred to on the invoice relating to the fuel purchase which, pursuant to art 22(3) of the Sixth Directive, Kuwait Petroleum or the independent retailers had to issue to the customers who were themselves taxable persons. That being so, Kuwait Petroleum cannot reasonably maintain that, contrary to the statements on the invoices which it issued, the price paid by the purchasers of fuel in fact contained a component representing the value of the Q8 vouchers or of the redemption goods.”
“The Court’s conclusion in LMUK ECJ is unsurprising, and follows the logic of the VAT system. Under that system, final consumption is to be subject to the tax. Final consumption has taken place: the Clubcard Member (i.e. the end consumer, at the end of the value chain) has consumed the reward services supplied by the immediate taxable person (i.e. the Deal Partner) and has done so in return for consideration. That is a taxable supply and tax has to be paid in respect of it (or in respect of the value chain that ends at the Member), by someone. Neither LMUK SC nor the Appellants offer any answer as to who pays that tax.”