“We have been involved in a working together programme with the Inland Revenue over the past few years where we have attended seminars and talks regarding various issues that create problems between the Inland Revenue and agents. The processing of 64-8’s has always been a popular topic. We are aware that if a 64-8 is submitted to Longbenton without any attachments (eg CWF1) that it is most likely it will never be dealt with if there is no UTR or national insurance number on the form. As you are probably aware the whole process involving 64-8’s is being reviewed and the submission of manual forms will be replaced next year. We have been advised that this is because of the large number of forms submitted and the minimal number of staff available to deal with them. You state in your letter that the 64-8 submitted in October 2010 was not received. You also state that the 2009/10 tax return submitted in April 2011 was received but the copy 64-8 attached was not received. It was quite clear that Mr. Laverty had appointed us agents as we had stated he had moved to Vietnam and we are at a loss as to why the Inland Revenue did not respond and advise that the 64-8 was not attached. We do not accept that the forms that were sent on two separate occasions were never received. We are of the opinion, in light of our knowledge from “working together” meetings, that the forms were received but never actioned by the Inland Revenue. We will be appealing to the Tribunal on the above grounds”