“After reading the information regarding your decision to charge the 10% rate, I am still at a loss to understand your reason given with any logic. Previous defaults you have detailed (some of which are very aged) from 12/14, 12/15, and 03/16, which you have chosen at your discretion not to impose an official surcharge notice but have then issued a first surcharge notice to us and charged this first notice at 10%.
“My business has received a letter detailing a VAT debt for the amount of£648.97 .