'At the time of the meeting with you, Mr Featherstone could not recollect exactly details of income of each property and the tenants and got it all mixed up. Please refer to actual details given below.'
'We believe that we have provided all the necessary information for you to deal with the investigation and come to a conclusion.'
'We wish to bring to your notice that since our documents to Mrs Knight in October 2014 we sent the calculations related to prior years 2 weeks after that. We waited for a few months and filed an application to Tribunal to consider this due to excessive delay in spite of the fact that we have given all the necessary information. We are waiting for the Tribunal to confirm. Could you please check on that and confirm to us?'
'With regard to the reference to HMRC's delay, I accept that the information we received in October 2014 could have been dealt with in a more timely manner however, Mrs Harris and Mrs Knight both wrote to you on a monthly basis to update you on the current position. During the period October 2014 to April 2014 [ sic 2015] I cannot find any correspondence or record of contact from you or your client that indicates your dissatisfaction with how the compliance check was being conducted.'
'[P Wilkinson], being a good friend to Mr Featherstone, stayed since6 April 2008 till Feb 2010 rent free. [C Spencer] moved in since March 2010 paying£85 pw in cash.'
'A taxpayer cannot ... deploy his own lack of co-operation and inability to keep adequate business records ... which causes the Revenue to expend substantially more time and resources on the investigation of his financial circumstances than they would normally do, to argue that their conduct has somehow been disproportionate ...'
'There is a venerable principle of tax law to the general effect that there is a public interest in taxpayers paying the correct amount of tax, and it is one of the duties of the Commissioners in exercise of their statutory functions to have regard to that public interest.'
'A great deal of expensive legal argument might have been avoided if [the investigating officer] had stood his ground and insisted that he needed more time to consider the matter.'