“There are thus two conditions to entitlement to make late payment of contributions. The first condition is that the failure to pay was attributable to ignorance or error. The second condition is that that ignorance was not due to his failure to exercise due care and diligence. It is accepted that the non-payment was due to ignorance. However, the Revenue's view is that that ignorance was due to a failure to exercise due care and diligence.”
“[25] As already stated, this appeal is only concerned with the question whether Mr Kearney's ignorance was 'not due to any failure on his part to exercise due care and diligence'. The burden of proof on this issue is clearly on the contributor. By the 'statutory question', I mean the question that has to be asked in order to determine whether or not the second condition is satisfied. [26] To identify the nature of the statutory question, it is necessary to analyse the second condition. The subject of the enquiry under the second condition is ignorance of the need or right to make NICs. The statutory question is not, however, directed at determining what the cause of the ignorance was in the abstract. It is a much more focused question. The applicant has to satisfy the Revenue that that ignorance was not caused by his own lack of due care or diligence. So the statutory question is thus whether lack of due care and diligence by him can be eliminated as a cause. ... [27] The next question is what care and diligence mean in this context. They are not the same concept. As Mr Nawbatt [HMRC counsel] submits, lack of care means lack of concern, whereas diligence means a failure to apply oneself to the issue. I agree with the judge [in the court below] and with Owen J in Walsh v Secretary of State for Social Security (28 March 1994 , unreported) who made a similar observation, that it is not possible to define all the circumstances that will meet the second condition. In part what is due care and diligence in any set of circumstances will depend on the obligations of the person being considered. [28] Mr Kearney submits that a failure to exercise due care and diligence should be found only where the failure is gross enough to become a matter of concern. I do not accept this submission. Mr Kearney's test lacks that degree of certainty which is required for a legal test. It does not tell us how a gross failure is recognised. Moreover, it is a basic principle of justice that like cases must be decided in a like manner and so we have to identify the correct approach to determining the presence or absence of due care and diligence. [29] In my judgment, the statutory question assumes that there is at least in general a duty to make some enquiries and in appropriate circumstances to follow them up. I agree with the judge that those enquiries need not necessarily be made of the NICO [ie the government department responsible for NIC]. The enquiries might be sufficiently made if they were made of the employer or trade union.”
“[34] In my judgment, … the correct approach, … is to treat all relevant circumstances as factors which have to be balanced together to reach an assessment or evaluation on a case-by-case basis as to whether due care and diligence was exercised and, if not, whether the failure was the cause of the contributor's ignorance of his obligation to pay contributions when he was bound or entitled to pay them. … [35] Like the judge, I do not think it is possible to produce a definitive list of relevant factors. However, they would include the contributor's age and any relevant physical disability or incapacitation. Thus Mr Nawbatt accepted that a 19-year-old student might be in a stronger position to show that he had exercised due care and diligence when he took no action to pay contributions than an older person already in employment. Moreover, a person may have known about the NIC scheme and gone abroad, leaving, like the Good Samaritan with the innkeeper, a sum of money with another person, whom he thought reliable. He may have instructed that person to make payments of NICs. If that person fails to pay NICs on time, the contributor may be able to show that his ignorance of the failure to pay was not due to lack of due care or diligence. In some circumstances, therefore, doing nothing in terms of contacting the NICO may (as the judge accepted) not be fatal. However, as I see it, a person need not be induced to take no action by a positive misrepresentation. To take an obvious example, a person may be incapacitated by illness during the relevant period. A person may also have language difficulties which may require to be taken into account. [36] Knowledge of the NIC scheme is also likely to be a very important factor, but it may have to be established what the source of his knowledge was and generally the degree of knowledge. Moreover, there cannot logically be an absolute rule that, if the contributor has knowledge of the existence of some aspect of the NIC scheme, he can never show that he exercised due care and diligence unless he made further enquiries about his rights or obligations. It must, as the judge recognised, all depend on the circumstances. Nonetheless, it will be an unusual case in which a person is able to show that, while he made no contributions even after learning the basic features of the NIC scheme, he nonetheless exercised due care and diligence. … [47] … I consider that the question of Mr Kearney's knowledge of the NIC scheme, and his degree of that knowledge, were relevant factors for the purpose of determining whether his ignorance was the result of a lack of due care and diligence. …”
“[54] For the reasons given above, I would allow this appeal and reinstate the decision of the commissioners. I would observe that the result in this case should not be thought to reduce the importance of the duties imposed on those who are liable to pay NICs or who have the option to do so. Ignorance is not an excuse save in limited circumstances. It is a person's own responsibility to pay NICs, and, if he or she fails to do so at the right time, he or she may lose the chance to pay them later on the basis of ignorance at the appropriate time of the need to pay. The facts of this case are unusual, and, while of course this judgment deals only with this appeal, I would observe that facts like these may not often occur.”
“Had Dr Rose known that further payment of Class 3 contributions within the time limited would have completed his contribution record, and that otherwise he would not receive a full state pension, I accept that he would have considered paying them. But that is to use the benefit of hindsight now he is 65. His actions at that time cannot be tested by reference to the effect of them now. He can now see the downside of non-payment.”
“[30] In many situations a contributor has a legal duty, backed up by a criminal sanction, to make contributions. That is not so in Mr Kearney's case as he was working abroad. When it comes to performing one's duty, the general principle of English law is that ignorance of the law is no defence. What [the late payment regulation] achieves in a case where a contributor is under a duty to make contributions is a way of performing the duty out of time and it provides a set of conditions in which the contributor is excused from the consequences of his ignorance of his legal duty. This is an exceptional course, and the onus will be on him to bring himself within the conditions.”
“… it will be an unusual case in which a person is able to show that, while he made no contributions even after learning the basic features of the NIC scheme, he nonetheless exercised due care and diligence.”
“[Mr Walsh] says “In those circumstances, and with my knowledge, I was entitled to rely upon the fact that I was not chased up. It encouraged me in my error. When I realised that I was paying Class 4 contributions, I thought that this must be all that was required of me. …”
“Exercising due diligence involves the positive step of making enquiries.”
“9. The question for me is whether the Appellant has satisfied me that her failure to pay Contributions, which it is accepted was attributable to her ignorance, was not due to any failure on her part to exercise due care and diligence. I do not accept Mr Adojutelegan's argument that an ignorant person cannot be expected to exercise due diligence in relation to that of which they are ignorant any more than an illiterate person cannot exercise due diligence in reading properly. It depends on what one is ignorant about. If she had never heard of National Insurance I would readily agree that it could not be said that she had failed to exercise due care and diligence if she had made no inquiries about it. However, she was not ignorant about the existence of the National Insurance Scheme and must have known the basic principle that benefits were in some way related to contributions. She had some dealings with National Insurance while she was in the United Kingdom, although her employer would have done all the work in deducting Contributions. She did know enough to make a married woman's election not to pay contributions on two occasions, and to make various claims to benefits. 10. I follow the principle in Walsh that she should have made some enquiries. I entirely accept Mr Adojutelegan's point that the facts here are not comparable to that case as she was living abroad and so it was harder for her to make enquiries. But it was not impossible. Although she was in Nigeria she could have made enquiries by post, and I presume that her son was in the United Kingdom and she could have asked him to make enquiries on her behalf. Doing nothing is not the exercise of due care and diligence. Had she made an enquiry she would have been told that there was a six-year time limit for paying Contributions. Her ignorance of this was due to her failure to make enquiries, which is a failure to exercise due care and diligence.”