“DHL Express is committed to facilitate your shipments by aligning them with ICS [the electronic Import Control System that took effect in the European Union from1 January 2011 ]. By1 January 2011 we will ensure that every country that receives your DHL shipments originated outside the European Union will be compliant with ICS.”
“The general policy is that such things should not normally be restored. However, each case is examined on its merits to determine whether or not restoration may be offered exceptionally.” (3) In a section headed “Correspondence”, she referred to correspondence between the appellant and the Border Force relating to the tusk. While she referred to Border Force’s letter of12 December 2014 , inviting the appellant to submit further information, she did not refer to the chain of correspondence that Mr Wold had sent on29 December 2014 . We have inferred, therefore, that she either had not seen this, or did not take it into account when performing her review. However, we do not consider that anything turns on this since the correspondence that Mr Wold sent the Border Force on29 December 2014 did not add anything material to points that the appellant had made. (4) Her reasons for refusing to restore the tusk were set out in a section headed “Consideration”
“It is for me to determine whether or not the contested decision should be confirmed, varied or withdrawn. The policy should be applied firmly, but not rigidly, so as to allow an exercise of discretion on a case by case basis. … In my opinion, the tusk was liable to forfeiture and should have been seized. However, I have to consider whether there are exceptional circumstances in this case for restoration. You have explained that your client is an elderly Norwegian gentleman who relied on DHL to ship his item. Although he could not be expected to understand an English website, the CITES regulations are an international agreement about which he could have taken professional advice in Norway. Perhaps you could have advised him accordingly? However, ignorance of the law and reliance on a 3 rd party are not considered as exceptional circumstances and although a CITES re-export certificate was produced; it was not stamped by the Norwegian Border authorities on exit, which is a further breach of the regulations. … Taking all the above into account, I conclude that the original decision should be upheld and the seized items will not be restored.”